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Category Archives: Interactive Fiction

Leisure Suit Larry in the Land of the Lounge Lizards

The scene of Larry's final conquest plays homage to Softporn's famous cover art.

Larry’s dream girl, who also features on the Leisure Suit Larry box cover, pays homage to Softporn‘s famous cover art.

Ken Williams had always loved Softporn, right from the day he first discovered it and spent three or four hours obsessively playing it. It became on that day the only adventure game, ever, that he sat down and solved all by himself, just like any ordinary fan. Still, while Softporn turned into a huge early hit for Sierra and helped to garner for the company some of its first national attention via an article in Time magazine, its shelf life was relatively short. Right from the beginning its text-only presentation — it was the only text-only game of any sort ever published by Sierra — placed it decidedly at odds with the rest of the company’s catalog. And not only was it an all-text adventure, but it wasn’t even a very sophisticated all-text adventure at that; it was a painfully slow BASIC-driven experience with a two-word parser. And then there was that cover art, with Roberta Williams, who by 1983 had become the wholesome centerpiece of much of Sierra’s public relations, posing topless in a jacuzzi with two other women and a mustached waiter straight out of Porn Chic Central Casting. Small wonder that Softporn was quietly dropped from the catalog that year. With Sierra now pursuing deals with the likes of Jim Henson and Disney, those days seemed like ancient history, the cover art a dispatch from another life.

By late 1986, with Sierra now known chiefly for Roberta’s family-friendly King’s Quest adventures, those wild early days seemed more ancient than ever. And yet Ken still couldn’t quite manage to forget Chuck Benton’s ribald game, so different in style and subject matter not only from any other adventure game in 1981 but also from anything available now, more than five years later. Always eager to see computer games as mainstream, mass-market entertainment, he was naturally eager to pursue any fresh fictional genre that could help push them there. The sex comedy had long been an established commercial winner in the cinemas, accepted or at least tolerated by all but the most morally conservative segments of society. Why not in the realm of games? If he needed further encouragement, it came about this time in the form of Infocom’s Leather Goddesses of Phobos, which rode Steve Meretzky’s naughty wit and more sexual innuendo than actual sex to near the top of the sales charts that 1986 Christmas season, becoming despite its increasingly passé text-only format Infocom’s last major hit and last title to make a real impact on the industry at large. Clearly sex sold in the realm of computer games just as well as it did in that of any other form of media. What, then, might happen if Ken gave the world a sexy game with pictures?

The New England-born Chuck Benton, after hanging around Sierra for a couple of years working on various lower-profile programming projects, had long since concluded that neither California nor the games industry was for him in the long term, fleeing back East to start a technology company of his own. He wasn’t interested in revisiting Softporn, but, as long as he was properly credited and remunerated for his original work, he wasn’t averse to someone else at Sierra doing so. Ken therefore invited Al Lowe to lunch, to ask if he’d like to have a go.

Judged on the basis of his work history at Sierra alone, Al Lowe would seem the strangest of choices to assign to a sex farce. Until now, he had been Sierra’s children’s software specialist, who had spent the last couple of years making games with Disney — about as far away from Softporn as one could get and still be working in the same industry. If you actually knew Al, however, it all made more sense. His reputation as a very funny guy preceded him everywhere; he was the sort of natural comedian who not only loved a good joke but knew how to deliver it in such a way that you almost couldn’t help but laugh. Nor was he bashful in the least if said joke was a little — or a lot — off-color.

Yet Al remained uncertain. Funny guy or not, he’d never tried to write a single line of comedy in his life. Like just about everyone else with an Apple II in 1981, he had played the original Softporn, but only vaguely recalled it. He asked Ken to give him a week or so to review the original and decide if he was really willing to spend months remaking it in Sierra’s AGI graphic-adventuring engine.

His first words to Ken at their next meeting, as repeated about a million times in interviews given by Al himself, have passed into industry legend: “This game is so out of touch it should be wearing a leisure suit!” Pop culture moves fast sometimes. Chuck Benton had written his tale of nightlife in the disco era at the frayed end of said era, approximately five minutes before disco became one of the greatest “what the hell were we thinking?” laughingstocks in the history of pop music. Thus just five years later, with the era of synthpop and hair metal now in full swing, Softporn did indeed seem as out of date culturally as it did technologically. Al would take on the project, he said, only if he could be allowed to not just remake Softporn but to make fun of it. Luckily, the line he’d used to introduce his argument had gotten a big laugh from Ken. Ken said sure, go for it.

But now, having secured Ken’s permission to make fun of Softporn rather than merely remaking it, Al found himself in a tricky situation for any would-be satirist: his target, while it may have sold as many as 50,000 copies back in the day, was hardly likely to be known to everyone who might happen to pick up his new game. The vast majority of the many more people who would (hopefully) play his parody would have bought their computers after the original went out of print. And whatever else happened, the new game would need a new name; even Ken Williams wasn’t going to dare to release a game called Softporn in 1987. Al decided that what he really needed was a central character for both he and the player to abuse, one who would personify all of the outmoded disco-era thinking of this old Softporn game that most players wouldn’t know the first thing about. Indeed, amongst his litany of complaints about Softporn was the lack of any such central character; that game refers to its protagonist, Scott Adams-style, as simply your “puppet.” This was hardly unusual amongst adventure games of the 1980s; games that had you explicitly playing a character who clearly wasn’t you were very much the exception, and not always well-received exceptions at that. Still, Sierra’s own recent graphic adventures had always elected to offer a definite protagonist: King’s Quest‘s King Graham, Space Quest‘s stalwart space janitor Roger Wilco.

Batting around ideas with Sierra staffers, Al kept coming back to one employee that no one there liked all that much, a smarmy traveling sales representative named Gary whose sartorial and musical predilections were a decade out of date but who nevertheless always came back from his sales trips full of stories about his latest sexual conquests. Borrowing from the first joke Al had ever made in connection with the project, for a time the new game was to be called Leisure Suit Gary. John Williams had a sister-in-law with a reputation for hard partying that had long since garnered her the nickname of the “Lounge Lizard.” Al liked that so much that he was soon calling his game Leisure Suit Gary in the Land of the Lounge Lizards. Seeing the alliterative potential of a change of Gary’s name, and realizing that it wouldn’t be a bad idea to put a little distance between the game’s protagonist and his inspiration, he finally settled on Leisure Suit Larry in the Land of the Lounge Lizards. Larry Laffer would be a “totally mild and lazy guy,” an unlucky-in-love 38-year-old — not quite the original 40-year-old virgin, but close — who’s decided to ditch his Air Supply and Barry Manilow records and head to Lost Wages (replacing Softporn‘s Lost Vagueness) to cover himself from head to toe in fake gold, cheap aftershave, and acres of white polyester, all with the goal of finally getting himself laid. Whether Al Lowe was really still making fun of Softporn by the time he’d found such a personification for that game’s out-of-dateness is more interesting philosophically than practically.

Despite Ken’s enthusiasm, this was a very risky project for a Sierra that was still not all that far removed from a near-death experience. To keep nervous investors at bay it was necessary to make Leisure Suit Larry almost a skunk-works project. Al Lowe’s contract reflected that. He had done the Disney stuff under straightforward work-for-hire arrangements, money paid for services rendered and projects completed. For Leisure Suit Larry, however, Ken convinced him to forgo upfront payment in favor of a very generous royalty on each copy actually sold, thus pacifying his restless investors by shifting virtually the entire risk to Al himself. The game would be written, designed, and programmed by Al alone using Sierra’s standard in-house tools. The only additional staffer assigned to the project was artist Mark Crowe, who had just finished illustrating and co-designing Space Quest, and even he largely worked on it over nights and weekends, devoting his regular working hours to more reputable projects. Al took a huge risk on Leisure Suit Larry, and he would be amply rewarded; in the end the royalties he would garner from the first Leisure Suit Larry and its many sequels would leave him set for life financially. At the time, though, it was all very uncertain. This was unknown territory in more ways than one.

If we address the game that Al and Mark delivered for publication in June of 1987 purely as a piece of adventure-game design, it’s worthy of superlative praise in comparison to any other adventure to come out of Sierra to date, manifesting to any serious degree only a couple of my recent list of “sins”: there is another annoying gambling minigame that can once again only be beat through constant saving and restoring, and, this being a Sierra game, there are one or two unforeshadowed sudden deaths. There’s also one puzzle that doesn’t quite make practical sense (highlight to read: how can you get out your pocketknife to cut the rope when you’re naked and both hands and feet are strapped to the bed?), but even there it’s clear enough what you need to do that it doesn’t matter as much as it might.

Otherwise, Leisure Suit Larry is downright progressive. The places where you can screw up without realizing it are relatively few and usually reveal themselves (sorry!) in fairly short order. The puzzles make sense and are fun to solve and are sometimes even optional in the interest of keeping you moving through the game, while the meta-puzzle that is the narrative sequence of the game as a whole is very satisfying to work out. There is a time limit — Larry has just the one night to score — but it’s generous enough that, what with the occasional saving and restoring you’ll be doing as you sort things out, it’s unlikely to become one of your major problems. Al Lowe bent over backward to address the typical AGI-engine pitfalls that stem from the disconnect between the textual parser and the graphical worldview. Simply typing “look around” in each new location gives you an overview of everything of note in the area and, just as importantly, what to call everything when referring to it through the parser. He also tried to make the anemic parser as usable as possible by gleaning your meaning from the most abstract possible constructions. Simply trying to “use” some applicable item in the general vicinity of a puzzle is usually good enough. Not all of this is exactly elegant (what’s the real advantage of a graphic adventure if I have to constantly type “look around” and read room descriptions?), but it’s a vast improvement over Sierra’s previous games and about the most you could ask of him given that the problems he was trying to address are largely fundamental to the engine itself.

There are a couple of obvious reasons for the huge leap Leisure Suit Larry represents in comparison to Sierra’s previous efforts. The first is that, eager as Al Lowe has often been to dismiss Softporn, Leisure Suit Larry truly is a remake of that game in the sense that, while the character of Larry himself and all of the writing are new, the puzzly spine of the design is all but unchanged. That’s significant because Softporn was itself an unusually friendly and fair game for its day, easily the most solvable adventure Sierra released before Leisure Suit Larry.

The other reason for Leisure Suit Larry‘s success as a game design is that it, very much at Al Lowe’s prompting and hugely to his credit, became the first Sierra adventure ever to go through a proper beta test. Al:

Since the game wasn’t too big, I got it done in about three months. But this was the first non-children’s game I had written, so I was scared to death it would be “dumb” and not understand everything a player could type in.

So I convinced Ken we should try something new: beta-testing. He posted an announcement on CompuServe’s Gamers Forum asking anyone interested in beta-testing a new game to e-mail him a 100-word essay on “why I should get a free game.” It worked. We got scores of replies and ended up with a dozen great beta testers.

To track all the “you can’t do that here” errors (which is what the game says when it doesn’t have a clue what in the hell you typed!), I wrote a special piece of code. Instead of just saying that phrase, it wrote a line to a file on the player’s game floppy. (Hard disks were few and far between back then.) That line told me the scene number, location, the phrase typed, and many other details about the state of the game at that time. I compiled all those files, sorted them scene by scene, and added literally hundreds of responses to the game.

Those testers came up with some great inputs, showing where and when they were frustrated. And because of them, the game makes you think it understands much more than most games of that period.

Absurd as it is that beta testing should represent “something new” to Sierra as late as 1987, it’s difficult to overstate how much better it made the finished game. If you want to know how important actual player feedback is to an adventure design, just play Space Quest or any of the earlier AGI games and then play this one.

Leisure Suit Larry

That said, it seems safe to say that very few people bought Leisure Suit Larry to find out whether Sierra’s design craft was improving. The question most of them were asking is the same as the one that may be on the lips right now of those of you who’ve never played the game: just how dirty is it? Al Lowe and others from the good old days at Sierra have tended to downplay the sex and promote the comedy in recent interviews, claiming that even the box copy really promised much more than the game delivered. Having just played through the game again, I have to say that it’s actually raunchier than their statements might imply, if nowhere near as raunchy as might have been wished by the many teenage boys who played it furtively back in the day, hoping it would help them to get off. No, Leisure Suit Larry is nowhere close to pornography, but it certainly pushes the envelope much further than its most obvious contemporary point of comparison, Infocom’s Leather Goddesses of Phobos. While that game was largely a standard save-the-world text adventure with a narrative voice that was inordinately fond of innuendo and the occasional fade-quickly-to-black sexual interlude, Leisure Suit Larry is all about the practical mechanics, if you will, of scoring. Taken in the context of its time, it’s pretty shocking, offering heaps of stuff that hadn’t been seen before in a game from a reputable publisher, or at least not since one called Softporn: blow-up dolls, hookers, pimps, Spanish Fly, condoms, venereal disease, dirty movies, dirty jokes, S&M. A strategically placed “Censored!” stamp appears when Larry actually gets his groove on, and there’s no real nudity other than a tiny pixelated Larry at times and an equally tiny if anatomically correct blow-up doll, but if Leisure Suit Larry had gone to Hollywood in 1987 it would definitely have been R-rated. It’s admittedly shocking not so much for its content in isolation as because its content is in a game, and games just didn’t include that sort of thing in the 1980s. Nevertheless, shocking it is if you’ve been living in the G-rated world of its contemporaries for a long time like your humble Antiquarian here.

It’s a bit hard (sorry!) to see Leisure Suit Larry as a paragon of feminism, even if some of the feminist critiques that have been levied against it over the years are themselves rather overblown.

Leisure Suit Larry was criticized as sexist in a number of the reviews that appeared immediately after its release. “The game contributes nothing to enlightened male attitudes toward women,” wrote MacWorld, while Amazing Computing opined that “many women will probably be incensed.” In the years since it’s only continued to be a lightning rod for feminist critiques of videogames. After all, how could this game whose whole objective is to help Larry score with some random chick or other not objectify and demean women? Al Lowe has long responded that, far from demeaning women, Leisure Suit Larry is itself actually a feminist work in that it’s Larry who’s the bumbling lust-addled idiot, while “the women were always smarter, better read, more knowledgeable, and hipper.”

Well, I can’t quite get behind either point of view. The women — the ones in this first installment of the series anyway — are hardly paragons of independence and empowerment. We’ve got a low-rent hooker who’s never even given a name; a gold digger who demands diamonds, wine, and chocolate before she’ll put out; a buxom secretary in single-minded pursuit of some Spanish Fly to share with her boyfriend; a rich girl who apparently spends her evenings sitting naked in her penthouse jacuzzi just waiting for the next stud to come along. The game’s saving grace, such as it is, is that Larry and all of the men are equally pathetic, equally shallow, and equally stupid. Leisure Suit Larry is thus more accurately accused of misanthropy than misogyny. To what extent that’s an improvement must be in the eye of the beholder.

Leisure Suit Larry

Homophobic? Mmm… maybe…

Leisure Suit Larry

…but the jokes relating to straight sex are just as crude.

The most offensive moment in the game actually has nothing to do with sexism or even plain old sex, but is a blatant example of another nasty “-ism.” There’s a convenience store with a turbaned Indian or Middle Easterner behind the counter, a guy to whom even Larry is allowed to feel superior.

Leisure Suit Larry

This guy, who can sell you a condom amongst other things, has the “Engrish” problem of not being able to pronounce (or apparently write) his Rs: “There is a magazine rack near the front door, with a sign reading ‘This no library — no leeding.'”

Leisure Suit Larry

I feel like making fun of another person for his accent has got to be amongst the lowest and cruelest forms of “humor” imaginable. Yet the most shocking thing is this scene’s sheer laziness. It’s not speakers of Indian or Middle Eastern languages who sometimes confuse the English “r” and “l” sounds, it’s speakers of Japanese and other East Asian languages. If you’re going to indulge in broad stereotyping, at least try to get your stereotypes vaguely right according to their own lights. Al Lowe has occasionally noted how he and the others at Sierra were essentially making games for each other. This scene shows that culturally monolithic echo chamber at its worst. When I see a guy like this one behind a counter, I see someone who’s left his home and everything he knows far behind, who’s struggling to learn a new language and make a better life for his family, who’s doing something far bolder and braver than anything that the sheltered nerdy white boys at Sierra who’ve decided it’s appropriate to make fun of him have ever even dreamed of doing. He doesn’t need their grief.

Leisure Suit Larry

This always makes me laugh for some reason, maybe because it’s one of the relatively few places where Leisure Suit Larry shows a certain subtle empathy.

Refined humor this is not...

Refined humor this is not — but, yes, it is sometimes pretty funny.

I think the scene in the convenience store might just help us get to the core of what really bothers me about Leisure Suit Larry‘s humor, to the reason that, while it might make me chuckle here and there, I’ll never consider it great comedy. It’s all about mean-spiritedly making fun of people who are — or who are perceived as — weaker and more pathetic than the people who made the game. Al Lowe is a clever guy and he comes up with some clever gags, but his game is at heart an exercise in bullying, looking down on safe targets from a position of privilege and letting fly. There’s no real warmth and little empathy, no sense of shared understanding between the player and the caricatures going about their business onscreen, and certainly not a trace of the bravery that would be required to go after targets in a position to actually defend themselves. I can’t help but draw a contrast with Knight Orc, a game with a caustic edge even more finely honed than this game’s, but one that was willing to speak truth to power, to knock people down a peg who could actually use a little comeuppance. But most of all I think again of Leather Goddesses, a game I find myself liking even more when I compare it to this one. “Sex is fun!” Leather Goddesses tells us. “Everyone should be having it!” “Look at this loser who can’t manage to just score already!” says Leisure Suit Larry in response.

The "boss key" is another innovation Leisure Suit Larry "borrows" from Leather Goddesses. In this case, though, it's only applicable if you happen to work for a condom manufacturer...

The “boss key” is another innovation Leisure Suit Larry “borrows” from Leather Goddesses. In this case, though, it’s only applicable if you happen to work for a condom manufacturer. Leisure Suit Larry really likes condoms. At least it promotes safe sex. (Just try having sex with the hooker without one…)

Anxious to avoid accusations of selling filth to minors, Sierra came up with the clever idea of a trivia quiz using questions stemming from the 1970s and earlier to make the player “prove” that she really was as old as she said she was. Some of the questions are decidedly obscure, to such an extent that they create quite a challenge to those of us today who are well over the age of eighteen, but, what with almost thirty years having gone by, aren’t quite up to scratch on our Baby Boomer trivia. Thankfully we have a secret weapon in Wikipedia.

Martha Mitchell was

a. a porno star.

b. a famous author.

c. the outspoken wife of an Attorney General.

d. all of the above.


Who starred in Bedtime for Bonzo?

a. Clint Eastwood

b. Fred Astaire

c. Cary Grant

d. Ronald Reagan


 Kwi-Chang-Caine became famous by saying

a. “I am not a crook.”

b. “The barren fig tree bears no plumes.”

c. “Hi, sailor. New in town?”

d. “Aaaaaiiiyeeeaagggh!”

As the sheer quantity and variety of questions will attest, the quiz became a huge source of amusement in its own right for Sierra, just about everyone around the office pitching in with a question or two. The questions’ time-capsule quality, the knowledge that these things were once common wisdom amongst people of a certain age, makes them one of the most interesting things about Leisure Suit Larry to an historian like me.

As for the quiz’s ostensible real purpose of keeping the kids out, it must have been moderately but hardly comprehensively effective even in the years before Wikipedia. Gamers in that era were, by necessity, incredibly patient, and there’s very little the average teenage boy won’t do if you promise to reward him with a glimpse of sex. Plenty were willing to try again and again waiting for the same questions to recur, or to scour encyclopedias or libraries for the right answers. At worst, the quiz did allow Sierra to maintain the public position that they’d be horrified — horrified! — if an underage player managed to play their “adult” adventure game, that they were doing everything reasonable to prevent that from happening. Their case was strengthened by Ken Williams’s longstanding policy of not supporting the Commodore 64, the computer with the most active cadre of teenage users. The MS-DOS machines where Sierra focused most of their attention were much more expensive than the likes of Commodore’s little breadbox, and thus their user base tended to skew much older. Still, it’s safe to say that lots of teenage boys evinced a sudden interest in the business computers their parents kept tucked away in their home offices, another sign of the coming Intel/Microsoft hegemony in the home as well as the workplace.

Sierra was in a delicate spot all the way around with Leisure Suit Larry, needing to protect their image as producers of wholesome products for the Radio Shack demographic whilst also getting the word out to those who might be interested in its illicit thrills. There was never any real possibility of being able to sell the game through Radio Shack, despite the close personal relationship Ken Williams had built with their senior software buyer Srini Vasan. Radio Shack’s roots were planted deeply in the soil of Southern Baptism; there was simply no way they were going to put a sex farce on their shelves. Thus Sierra’s task, which primarily fell onto the thin shoulders of their young marketing director John Williams, must be to make the game sell well enough through other outlets to offset the loss of the retailer that accounted for one-third or more of Sierra’s revenues every month, while at the same time not jeopardizing that very cozy relationship upon which they so completely depended.

So, a careful treading was seemingly called for. At the same time, though, John, despite being a grizzled veteran of the software wars, was still a very young man of barely 25. Everybody wants to feel like a rebel once or twice in his life, and John couldn’t resist a bit of crowing about the new ground Sierra was breaking. He greeted Leisure Suit Larry‘s release with a series of three feature articles for Computer Gaming World heralding the “new wave of adult entertainment software” — a wave at the forefront of which would naturally be Sierra. By the time of the third article the first returning tide of outraged reactions — which, one senses, John was expecting and almost welcomed in his rebel heart — had begun to pour in.

Dear Sierra,

I read with regret in your recent newsletter that you intend to go into the porno software business. How any company with your fine products and reputation can make such a poor decision is beyond me. The glorification of loose moral behavior has caused a rise in social disease and divorce and a general decline in the quality of American society. The money you make from this filth comes at a high price.


Dear Sierra,

Please drop that puerile, obviously immature slimeball John Williams into a greasy brown wrapper and drop it in the nearest trash compactor. Please remove my name from your customer list. I don’t need trash, I can get that anywhere.


Dear Mr. Williams,

Recently, I purchased your HomeWord Plus program. I am very happy with it, but I am returning it because I cannot tolerate your behavior. I have read your little “editorial,” where you trumpet the arrival of filth and perversity in computer gaming. I will not do business with any company that would give a job to someone like you.

Just as Infocom had experienced with Leather Goddesses, the reaction in the industry could best be described as “nervous.” Shops and distributors were aware of Leisure Suit Larry‘s huge potential appeal but very timid about openly promoting it for fear of a backlash. Many chains sold it only discreetly, tucking it away quietly on a top shelf. One independent shop took a more definitive stand, sending a demo copy back to Sierra cut in two with a hacksaw. One of the major software charts simply refused to rank it. A customer-support person inside Sierra quit in protest when told she would have to answer questions about it; a newly hired programmer bowed out on his first day when told about it. Ken Williams himself got nervous enough that he ordered all of the jokes about “gay life” to be removed from future versions. If John Williams had deliberately courted controversy, he did indeed receive a modicum of it to enjoy.

The question of to what extent and how quickly that controversy led to sales for Leisure Suit Larry is a more complicated tangle than one might expect. In his many interviews Al Lowe has long told of what a flop Leisure Suit Larry was on its initial release, nothing less than “the worst-selling game in the history of the company.” He attributes much of this initial failure to Sierra’s alleged ambivalence about the game, which led to an unwillingness to promote it and a seeming desire — Ken having presumably thought better of his initial enthusiasm — to just bury it quietly. Only slowly and largely through word of mouth, as Al tells it, did the game build momentum, and it didn’t start doing really big numbers until, depending on the interview, six months to a year after its June 1987 release.

Leisure Suit Larry

Ken Williams gets a cameo. Note the reference to the original Leisure Suit Gary’s profession as a “traveling software salesman.” This is the only place it’s referred to in the finished game. Woops!

It’s a tidy narrative, but there are a lot of reasons to question it. In the last of his articles for Computer Gaming World, John Williams claims that, far from falling on his face in typical Laffer style out of the starting gates, Larry has been “our second most successful product launch, second only to King’s Quest III.” A list of bestsellers for September and October of 1987 published in Sierra’s newsletter shows an only slightly more mixed picture, with Leisure Suit Larry nestled comfortably behind King’s Quest III and Space Quest, the third best-selling of Sierra’s adventure games. That performance is made more impressive when one remembers that Leisure Suit Larry remained barred from Radio Shack, source of fully one-third of Sierra’s sales. The preponderance of the evidence would seem to indicate that Leisure Suit Larry was that rarest of all beasts: a game that was quite successful on its initial release but also turned into a grower, steadily building its momentum and continuing to sell well for years. Nor is there any evidence that Sierra was really all that scared by Leisure Suit Larry. While certainly aware that they had to avoid throwing it in the face of the likes of Radio Shack and other conservative retailers, they clearly conceived it from the beginning as a series, like all of their other adventure games; the finale explicitly (sorry!) promises a sequel which would indeed come in very short order (sorry!), within a year of the original. Nor were they shy about promoting it in their newsletters, or for that matter shy about writing major feature articles for Computer Gaming World heralding its arrival.

Whatever the precise timing, all are agreed that by the summer of 1988, the game’s one-year anniversary, Leisure Suit Larry had become the biggest game Sierra had ever released that wasn’t a King’s Quest, with the hapless Larry Laffer himself well on his way to becoming the most unlikely of videogame icons. The sequels poured out of Al Lowe for years, some strong, some not so strong, but taking more design risks than you might expect and always serving to maintain Leisure Suit Larry‘s place as Sierra’s second-biggest franchise, the perfect alternative to the family-friendly King’s Quest series. For a time there Hollywood was even seriously interested in doing a Leisure Suit Larry sitcom, going so far as to fly Al Lowe down for some meetings that ultimately never panned out. As so often happens in long-running series, Al took more and more pity on his perpetual victim as the series wore along, steadily filing down his sharper edges and finding unexpected seams of likeability. By the time of Leisure Suit Larry 7 in 1996 the little fellow was starting to become downright lovable, a far cry from the skeezy, crudely drawn weirdo of the first game.

Leisure Suit Larry 7: Love for Sail

Leisure Suit Larry 7: Love for Sail

While Leisure Suit Larry itself was a massive success, Ken William’s broader agenda of which it was a part, that of opening up the world of gaming to more diverse sorts of content, had much more mixed results. In the last of his Computer Gaming World articles, John Williams muses about the possibility of a movie-style rating system for games that could create havens for all sorts of new content: G-rated children’s software; PG-rated action games for the teens; R-rated interactive dramas telling realistic, topical tales; even X-rated games constituting the full-on pornography that Leisure Suit Larry, to so many teenagers’ disappointment, wasn’t. Putting their money where their mouths were, Sierra had at the time another game in the pipeline that was “adult” in a different way than Leisure Suit Larry: Police Quest, a gritty crime drama written by a veteran police officer. (Unfortunately, it would prove to suffer from most of the typical Sierra design flaws from which Leisure Suit Larry is so notably free.)

In 1988 Leisure Suit Larry won a Codie Award from the Software Publishers Association for “Best Adventure or Fantasy/Role-Playing Program.” Al Lowe remembers the mood on that night as Ken Williams, president of the SPA, gave the keynote address before an audience that included Robin Williams, Hollywood’s most noted games fan.

He [Ken] said that he thought this was the first of many of these awards to come in the future, and that at some point the Academy Awards would be seen as merely the non-interactive video awards. The real awards would be for interactivity because once you’ve played interactive stories you won’t be content with sitting back and being passive, with watching stories. I thought that was a brilliant statement, and for five or ten years after I thought it was coming true.

This vision for games as a truly mainstream phenomenon like movies, games in a veritable smorgasbord of niches of which at least one or two were guaranteed to appeal to absolutely everyone on the planet, had been with Sierra almost from the beginning and would remain with them until the end. Ken, John, Roberta, and everyone else involved in steering Sierra fully believed that a new era of interactive entertainment was on the horizon. In some senses they would be proved right; games would indeed go mainstream in a big way. But in others they would be proved very, very wrong; games have still not challenged the critical respect or cultural relevancy of Hollywood. When other publishers saw how much money Sierra was making from the franchise and also saw that no one was burning down their offices because of it, Leisure Suit Larry was inevitably copied, sometimes so blatantly as to almost defy belief. Yet there seemed little desire from the industry at large to push beyond the occasional sniggering sex comedy into stories that were “adult” in more subtle ways.

So, then, was Leisure Suit Larry a bold work that tried to break down barriers and redefine the sorts of fictions that games could deal in? Or was it just another example of an industry caught in an eternal adolescence, one unable to address sexuality except through farce or porn? Perhaps it was one or the other or neither; more likely it was both.

(Sources: Computer Gaming World of August/September 1987, October 1987, and January 1988; Amazing Computing of February 1988; Retro Gamer 19; Sierra Newsletter Vol. 1 No. 2. Al Lowe has also written fairly extensively about his most famous creation on his personal site.

Much of this article is also drawn from my personal correspondence with John Williams as well as interviews with Al Lowe conducted by Matt Barton, Top Hats and Champagne, and Erik Nagel. Last but far from least, Ken Gagne also shared with me the full audio of an interview he conducted with Lowe for Juiced.GS magazine. My huge thanks to John and Ken!

The original Leisure Suit Larry is available for purchase from GOG.com in a pack that also includes all of the sequels and even Softporn.)

 
 

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Splendid Isolation: Sierra at Mid-Decade

Some Sierra products of the latter 1980s

The hardest day that Ken Williams ever spent at the helm of Sierra On-Line was one in April of 1984. That was the day that, with cartridges full of the simple action games the venture capitalists had urged him to produce piling up in warehouses following the Great Videogame Crash and with red ink spilling everywhere, he was forced to let two-thirds of his employees go. In ten hours or so Sierra shrank from a company of 120 employees to one of 40. Always one to look another straight in the eye and tell it like it was — a quality that earned for him fantastic loyalty and even love amongst his charges — Ken sat in his office all day delivering the shattering news himself to shocked visage after shocked visage. He went home determined never to have another day like that again, never again to let the advice of others lead him to ruin. Love them or hate them for the strong opinions that their leader was never reluctant to express, no one would ever again be able to call Sierra a follower.

The most important lesson Ken took away from Sierra’s near-death experience was to be very choosy about what platforms he chose to support in the future. He had, for instance, decided that he had no use whatsoever for game consoles of any kind. He would never waver from this position, not even when new household names like Nintendo and Sega would convince many of his similarly vociferous console-hating peers to reconsider. For Ken the consoles that had nearly become the death of his company would always reek of snake oil and volatility, the computers that had birthed it of stability and sanity. Admittedly, at the time that Ken came to this conclusion it hardly stood out like it would in later years. In 1984, believing the time of the consoles to be done forever and foreseeing world domination on the horizon for home computers was very much the conventional wisdom. But the other major platform lesson that Ken had learned, or thought he’d learned, ran just as deep in his psyche but in a far more contrary direction: he had decided that not only the consoles but also the cheap home computers that were supposed to replace them were on the way out.

When one talked about a “cheap home computer” in the United States in 1984 one was almost invariably talking about the Commodore 64, which had just enjoyed an absolutely massive Christmas that made it the premier gaming platform in the country by a mile, a position it would hold firmly for another three or four years. Even when it became clear that the home-computer revolution at large was sputtering, the 64 remained the rock that sustained most of Sierra’s competitors. And yet already in 1984, when the 64 was just coming into its own, Ken Williams was making and following through on a decision to abandon it. A few more 64 titles would trickle out of Sierra over the next year or so, projects that had been in the works before the Crash or porting offers from third parties cheap enough to be worthy of a shrugged assent, but by and large Sierra was done with the Commodore 64 just when the rest of the industry was really waking up to it.

Ken’s loathing for the 64, which he dismissed as a “toy computer,” and its parent company, upon which he tended to bestow still choicer epithets, was visceral and intense. Commodore, just as much or more than Atari and Coleco, had loomed large over Sierra’s ill-fated foray into cartridge games. Many of the cartridges piled up in warehouses, threatening to smother Sierra under their storage costs alone, were for the 64’s older but weaker sibling, the VIC-20. Commodore had all but killed the VIC-20 software market overnight in 1983 when they’d unexpectedly slashed the price of the 64 so far that it didn’t make sense for computing families not to replace their old models with the shiny new one. In killing one of their own platforms without giving even an inkling of their plans for doing so, they’d left Sierra and many other publishers like them high and dry. Now it was 1984, Jack Tramiel was gone, and Commodore’s new management was claiming to be different. To at least some extent they really were earnestly trying to turn Commodore into a different sort of company, but it was all too little too late for Ken. He was done with fly-by-night operations like theirs. He believed that Sierra could hope to find truly safe harbor in only one place: inside the comfortingly bland beige world of IBM.

Sierra’s embrace of IBM might read as shocking, given that their own culture seemed the very antithesis of the crewcut-sporting, dark-suit-clad, company-theme-song-singing world of Big Blue. It’s certainly true that a big part of Sierra’s corporate personality was born from the last embers of the counterculture fire of the 1960s, which had managed to smolder for longer in California than just about anywhere else. Their hippie outlook was reflected not just in the image they preferred to project to the world, of a sort of artists commune tucked away in the bucolic wilderness near Yosemite, but also in a certain hedonistic spirit in which just about everyone, especially in the early days, indulged at least a little bit.

Yet there were also other, more conservative currents at work inside Ken and thus also inside Sierra. Ken had spent much of the 1970s as a jobbing programmer working not on the likes of the DEC PDP-10s, where creativity ran wild and so much hacker culture had been born, but on the machines that the industry referred to as the Big Iron: the huge, unsexy mainframes, all clattering punched cards and whirling reel-to-reel tapes and nerve-jarring industrial printers, that already by then underpinned much of the country’s industrial and financial infrastructure. This was the domain of IBM and the many smaller companies that orbited around it. Most hackers looked upon the mainframes with contempt, seeing only a hive mind of worker drones carrying out dull if necessary tasks in unimaginative ways. But Ken, especially after being dumped into the chaos that was the early PC market upon founding Sierra, saw stability and maturity there. Whatever else you could say about those machines, you knew they were going to be there next year and the year after and even the year after that. And you knew as well that, while IBM might move slowly and with infuriating deliberation, they were as close a thing to an irresistible force that the world of business had ever seen once set in motion. One bet against Big Blue only at one’s peril. And IBM was eminently predictable, a blessed trait in an emerging industry like the PC market. They were unlikely to suddenly undercut and destroy one of their platforms without giving all of their partners plenty of warning first. In short, IBM represented for Ken a legitimacy that the likes of Commodore and Atari and even Apple could never hope to match.

Adding to this was the fact that Sierra had had a surprisingly long and close relationship with IBM already, one that by all accounts had engendered a certain mutual trust and respect. IBM had first approached Sierra — not the other way around — in early 1981, just a few months after Ken and Roberta and brother John had packed up and moved out to Oakhurst to start their new company/artists commune in earnest. IBM was soon to introduce their first PC, to be known simply as the “IBM PC,” and they wanted Sierra to port a few of their Apple II hits — most notably their landmark illustrated adventure game The Wizard and the Princess — to their new platform in time for its launch. This Sierra did, thus beginning a steady and often fruitful relationship. IBM again came to Sierra for games and other software for their new home-oriented machine, the PCjr, in 1983. The PCjr turned into a flop, but not before IBM funded the development of Sierra’s revolutionary new AGI platform for making animated adventure games as well as the first game written with it, King’s Quest.

Thanks to its open, scrupulously documented hardware design and a third-party operating system that Microsoft was all too happy to sell to anyone who asked for a license, by 1984 clones of IBM’s PC architecture were sprouting up everywhere, just as they had in the mainframe industry in earlier decades. The IBM PC was fast leaving the nest, becoming a well-established hardware and software standard that could survive and develop independently of its parent, a unique phenomenon in the young industry. With so much of corporate America already wedded to that standard, Ken judged that it couldn’t die. More boldly, he also judged that sooner or later it would become the standard everywhere, not only in business but also in the home. The industry would need to settle on one platform across the board someday soon as software continued to grow more complex and porting it to half a dozen or more machines thus ever more costly. No platform was so well-positioned to become that standard as the IBM PC. In anticipation of that day, the IBM PC must be Sierra’s first priority from now on. Second priority would be given to the Apple II line, for which they still retained a lot of knowledge and affection even as the confused messaging coming out of Apple following the launch of the new Macintosh made them less bullish on it than they had been a year or two earlier. Everything else would be ignored or, at best, given much lower priority.

The decision managed to be simultaneously short-sighted and prescient. For many years to come Ken and his colleagues would look forward to every successive Christmas with no small sense of schadenfreude, certain that this simply must be the year that the idiosyncratic also-rans faded away at last and IBM’s architecture took over homes as it already had businesses. For quite some years they were disappointed. Commodore, after very nearly going under in early 1986, got a second wind and just kept on selling Ken’s hated 64s in absurd quantities. And yet more incompatible platforms appeared, like the Atari ST and Commodore’s new Amiga. Sierra somewhat begrudgingly ported their AGI interpreter to both, but, because the games took no advantage of these new machines’ much more advanced audiovisual capabilities, they weren’t generally well received there. For some it seemed that Ken was leaving millions on the table out of sheer stubbornness. Restless investors talked pointedly about “chasing pennies” in the clone market when dollars were ripe for the taking.

Yet in the end, if admittedly in a much later end than Ken had ever predicted, the IBM/Microsoft architecture did win out for exactly the reasons that Ken had said it must: not perhaps the most sexy or elegant on the block, it was nevertheless practical, reliable, stable, and open (or at least open enough). When the big break came, Sierra would be well-positioned with titles that supported the new sound cards, graphics cards, and CD-ROM drives that were making these heretofore dull machines enticing for homes at last, well-positioned to take a spot at the forefront of mainstream computer entertainment.

But that’s a story for later articles. What we’re interested in now is this interim period when Sierra, whilst waiting less than patiently for the clones’ breakthrough, found ways of sustaining themselves in markets ignored by just about everyone else. While the rest chased Commodore 64 owners, Sierra existed in splendid isolation in their own parallel universe. Happy as they were to sell their software through all of the usual gaming channels, far more was sold through shops dealing in IBMs and IBM-compatibles who mostly catered to business customers — but, hey, even businesspeople like to have fun sometimes. “It’s like we were dealing with a distribution channel that our competitors failed to even see was out there,” says John Williams. Still more important, the real key to their survival during these oft-lean years, was yet another alternate channel that even fewer others bothered to explore: Radio Shack.

Tandy 1000

Like the clones that were also so important to Sierra, Radio Shack wasn’t the most exciting retailer in the world. In compensation they were, like IBM, stable and reliable, a quality that endeared them enormously to Ken. In fact, they were after his own heart in more ways than one. In late 1984, when Sierra was still teetering on the razor’s edge of bankruptcy, Radio Shack made a concerted and very clever attempt to succeed where IBM themselves had failed at making a PC clone that people would actually want to buy for the home. The Tandy 1000 was in some ways an outright PCjr copycat, incorporating its 16-color graphics capabilities and its three-voice sound synthesizer. Tandy, however, ditched the PCjr’s horrid keyboard, added a menu-driven shell on top of MS-DOS (“DeskMate”) to make it easier to use, and in general made a proper computer out of it, as expandable as any other clone and without all of the artificial constraints and bottlenecks that IBM had built into the PCjr to keep it from competing with their “big” machines. At about $1200 it was still much pricier than the likes of the Commodore 64, but it was also much more capable in most ways, able to handle typical productivity tasks with ease thanks to its 80-column display and its compatibility with the huge ecosystem of MS-DOS software. It was a very compelling product for a family looking for a somewhat serious computer that could also play games in reasonable style and that wouldn’t completely break the bank. A hit for Radio Shack, it became nothing less than Sierra’s savior.

To understand how that could be, you have to understand two things about Radio Shack. The first is that, while Radio Shack did sell some third-party software, their selection of same was far from overwhelming. What with Radio Shack not selling the more popular gaming machines like the Commodore 64 and being far from aggressive about seeking out software for their shelves, most publishers never really thought about them at all, or if they did concluded it just wasn’t worth the effort. The second salient point is that Radio Shack customers, especially those who splashed out on a big-ticket item like a computer system, were astonishingly loyal. Radio Shack was the dominant retailer in the rural United States, and even more so in the oft-forgotten markets of Canada and Australia. As John Williams once put it to me, “Every town in Canada and Australia had a Radio Shack, even if the only other retailer was a small grocery store.” Many a Radio Shack customer had literally no other option for buying software within fifty or even a hundred miles. Even those customers who lived a bit closer to the center of things often never seemed to realize that they didn’t have to buy software for their new Tandy 1000s from the meager selection on their local franchises’ shelves, that Babbage’s and Software, Etc. and ComputerLand and plenty of others had a much greater selection that would also work perfectly well. Whatever the reason, people who liked their local Radio Shack seemed to really like their local Radio Shack.

This combination of little competition on Radio Shack’s shelves and a captive audience to buy from them spelled gold for Sierra, who established a relationship with Radio Shack and made them a priority in exactly the way that virtually no one else in the industry was doing. Ken struck up a warm relationship early on with Radio Shack’s senior software buyer, a fellow named Srini Vasan, that went beyond that of mere business acquaintances to become a genuine friendship. The two came to trust and rely on each other to a considerable degree. Ken would call Srini before initiating a new project to see if it would “fit” with Radio Shack, and Srini in turn was occasionally willing to take a chance on something outside the partners’ usual bill of fare if Ken really thought it could become a winner. Srini also made sure that Sierra got pride of place in store displays and in the catalogs that Radio Shack shipped to all and sundry. By 1986 no less than one-third of Sierra’s revenue was coming through Radio Shack — the difference and then some between bankruptcy and a modestly profitable bottom line. Radio Shack proved such a cash cow that Sierra even violated Ken’s usual sense of platform priorities at Srini’s prompting to port some of their adventure games as well as other products to one of the Tandy marquee’s lower-end IBM-incompatible models, the Color Computer, where they were by all indications also quite successful.

Selling to the typical Radio Shack customer — rural, conservative, often religious — meant that the software Sierra moved through that pipeline had to be noncontroversial in every way, even more plainly G-rated than was the norm for the industry at large. So too the corporate image they projected in selling it. In this as in so much else Roberta Williams was a godsend. Just a few years on from posing as a topless swinger in a hot tub for the cover of Softporn, she was now an all-American Great Mom, the perfect ambassador to the Radio Shack demographic. Sierra took to featuring her picture — looking always friendly and wholesome and pretty — on the back of all her games, over a caption declaring that “her games have sold more copies than any other woman in computer software history” (a bit of tortured diction that did prove that their copywriting skills still weren’t quite on par with their abstract promotional instincts).

The products they were peddling through Radio Shack and elsewhere can be largely broken down into three categories: one well-remembered today, one only more vaguely recalled, and one virtually forgotten. Those that everyone remembers are of course the AGI-driven graphic adventures, which began with the first three of Roberta Williams’s long-running King’s Quest series, released in quick succession just a year apart from one another, and then gradually opened up as resources became less straitened to include alternative series like Space Quest. Paralleling these releases, and sometimes running under the same AGI engine, was a line of educational software that often used the classic Disney stable of characters. There was some conflation of these two product lines, particularly in the case of King’s Quest, which was often marketed as a family-friendly, vaguely educational adventure series suitable for the younger set and, again, perfect for the typical Radio Shack family. Finally came the forgotten products that were actually quite a useful moneyspinner in their day: Sierra’s line of home-oriented productivity software that had their HomeWord word processor and their Smart Money personal-finance package as its star attractions.

The Disney partnership fit well with the general image Sierra was projecting. After all, what could be more Middle American than Disney? That said, it’s very much a sign of the times that the deal was ever made at all. Sierra was just barely scraping by from week to week, hardly a huge media company’s ideal choice to become a major partner. But then the stock of Disney themselves was at the lowest ebb of its history, in the middle of a long trough between the death or retirement of Uncle Walt’s original Nine Old Men and the critical and commercial revival that was 1989’s The Little Mermaid. As if that wasn’t bad enough, Disney was also trying to fend off an ugly hostile-takeover bid from the predatory financier Saul Steinberg. Sierra actually bought the Disney license, with Disney’s tacit approval, from Texas Instruments, whose bid for world domination in home computers had been thoroughly cut off at the knees during 1983 by Jack Tramiel’s Commodore. Buying the preexisting contract from Texas Instruments allowed Sierra to dodge Disney’s usual huge upfront licensing fee, which they couldn’t possibly have paid. Nevertheless, Sierra paid dearly for the license on the back end via exorbitant royalties. Even at their lowest ebb Disney had a way of making sure that no one got rich off of Disney but Disney.

While Roberta Williams worked on the Disney products on and off when not busy with her King’s Quest games, Sierra’s principal Disney point man was a former musician, musical director, and music teacher with a ready laugh and a great gift for gab. His name was Al Lowe, and Ken Williams had already fired him once.

Lowe had first come to Sierra’s attention via a couple of self-published educational titles that he’d written on his Apple II using BASIC and Penguin Software’s ubiquitous Graphics Magician. Ken was so impressed by them that he took over the publishing of both, and also hired Al himself as a designer and programmer. Al learned assembly language at Ken’s insistence and wrote a children’s adventure game in it called Troll’s Tale, only to be fired after less than a year in the great purge of April 1984. But then, as a dejected Al was about to leave his office, Ken threw him a lifeline. As remembered by Al himself:

“I want you to work as an outside contractor. You write games, and I’ll pay you advances against future royalties instead of a salary. For accounting purposes, if you’re a salaried employee you’re an expense, but if I’m paying you advances against future royalties you’re a prepaid asset. It’ll make the books look better.”

In time Al Lowe would become more important to Sierra’s commercial fortunes and public image than any other member of their creative staff short of Roberta Williams.

Like so much Sierra software, this copy of Mickey’s Space Adventure was sold through Radio Shack. Note the sticker at bottom left advertising Tandy 1000 compatibility.

But first there was Disney, who became a notable pain in the ass for him and everyone else who had to deal with them. Disney has always been known amongst their licensees as control freaks, but in this case they were control freaks who were also clueless. Responsibility for oversight of Sierra’s work ended up getting kicked down to their educational-films division, a collection of aged former schoolteachers who didn’t even know how to boot a computer yet were desperate to prove to their own managers that they were contributing. The problem was that their lack of understanding of the technology involved sharply limited how productive those contributions could be. For instance, Sierra’s artists were constantly being told that they needed to make Mickey Mouse’s ears “rounder” when it simply wasn’t possible; the pixels themselves were just too big and too square. Disney, says John Williams, “knew nothing about the media we were creating, didn’t care, and didn’t want to.” Al Lowe developed the most effective strategy for dealing with them: to ignore them as much as possible.

I would rarely send them anything unless they begged me for it, and I always made sure it took me a few extra days to get something ready for them. I basically played a passive-aggressive postponement game with them. And it worked out because they didn’t really have a lot of good suggestions. They often suggested changes so that they would have some imprint on the product, but their changes were never for the better. It was always just to make it different, so that they could say they’d done something.

The combination of Disney’s control-freak tendencies and their high royalties quickly soured everyone on the deal, iconic though the characters themselves may have been. In the end it resulted in only a handful of releases, including one each for Donald Duck, Mickey Mouse, and Winnie the Pooh, with most activity stopping well before the license itself actually expired. The entire episode is dismissed by John Williams today as an “unproductive side trip,” while Ken Williams walked away from the Disney experience having learned yet one more lesson that he would use to guide Sierra from here on in a direction that was, once again, contrary to the way just about everyone else in the industry was going. From now on they would stay far, far away from licenses of any sort.

Perhaps the most worthwhile result of the partnership was a full-fledged AGI adventure game based on Disney’s 1985 box-office bomb The Black Cauldron that was largely designed by Roberta and programmed, as usual, by Al Lowe. Being designed to be suitable for younger children than even the King’s Quest games, it ditches the parser entirely in favor of a menu-driven interface and is nowhere near as cruel as the typical Sierra adventure game of the era. It would prove to be good training for Al’s next project.

The winding down of the Disney arrangement might have made Al Lowe nervous, may have made him wonder if it also meant the winding down of his career — or at least his career with Sierra — as a maker of games. If so, he didn’t have to be nervous very long. Soon after The Black Cauldron wrapped, Ken invited him to lunch to discuss a dangerous idea that had been brewing at the back of his mind for a while now, one that if carried through would send his new, family-friendly Sierra ricocheting back toward the debauchery of Softporn. We’ll join Al Lowe at that lunch, during which he’ll be introduced to the idea that will change his life forever, next time.

(This article is largely drawn from my personal correspondence with John Williams as well as interviews with Al Lowe conducted by Matt Barton, Top Hats and Champagne, and Erik Nagel. Last but far from least, Ken Gagne also shared with me the full audio of an interview he conducted with Lowe for Juiced.GS magazine. My huge thanks to John and Ken!)

 
 

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The 14 Deadly Sins of Graphic-Adventure Design (or, Why Ron Gilbert Hated Adventure Games)

In addition to the obvious goals of making a hit game and not getting himself fired, one of Ron Gilbert’s implicit goals in making Maniac Mansion was to force a dialog about the sorry state of the nascent art of graphic-adventure design. Sadly, his message wouldn’t be terribly well-heeded by designers other than his own colleagues at Lucasfilm Games for quite some time. Indeed, I have a theory that there have been far more really bad adventure games created than bad examples of any other gaming genre over the years since Gilbert first tried to set the world on a better path. If that is indeed the case, the causes come largely down to two factors.

The first is that it’s uniquely easy to make an unfair — i.e., a bad — adventure game. Adventures are built not from systems of rules that can clearly be whole or broken, fair or unfair to the player, but rather from reams and reams of hand-crafted content. A designer of a strategy or action game can play her own game to get a good idea of whether it works as it should. A designer of an adventure game, who knows all of the puzzles already, cannot. What separates a good puzzle from one that is too obscure? The only way to find out is to put it in front of people. Thus is adventure design, even more so than other forms of game design, hugely dependent on player feedback — the sort of feedback that’s dangerously easy to dismiss or not solicit at all when the budget starts to go into the red and the calendar starts to slip and everyone just wants to be done with a project already.

The other factor also has to do with feedback, albeit of a slightly different kind, and applies more to graphic than to text adventures. The textual interactive-fiction community, the supposed “amateurs” of the adventure genre, have over the decades developed a rich body of critical theory and best practices explaining how to do text adventures right (not that it’s always followed). The critical dialog around graphic adventures, however, has sadly failed the sub-genre. I get so frustrated when I read reviews of adventure games that tell me that, yes, you’ll probably need to play this one from a walkthrough, but it’s a good game, really it is. No. Just no. Interactivity is the point of games, the thing that sets them apart from every other medium. Why should I play a game from a walkthrough when I can just go watch a movie or read a book? Occasionally there might be a broken game that shines so brightly or innovates so wildly in some other way that it’s worth playing just to appreciate what it tries to be. Even here, though, that appreciation should be tempered with the understanding that what’s being played is still a broken game — a bad game. It’s just broken in more interesting ways than other bad games.

The failure of professional reviewers of the 1980s and 1990s to really address the many problems of the games they wrote about, regardless of the genres in question, isn’t that hard to explain. Not only were the publications they wrote for usually supported by advertisements from the companies whose games they reviewed, but the typical reviewer was harried, given precious little time to cobble together an opinion before the next deadline when the hot new games just had to be inside the magazine to drive sales. Publications that required their reviewers to actually finish the games they wrote about were few and far between. These practical realities plagued the critical dialog around all of the gaming genres, but were, once again, almost uniquely problematic in the case of adventure games. Taken in the context of the mid-1980s, games like (for instance) those in Sierra’s King’s Quest and Space Quest series looked great at first blush, colorful and lively and full of possibility. It took more time than many reviewers were willing and/or able to devote to them to divine their tendency to confound and annoy the player who is earnestly playing them to win, to discern how rotten the game-design meat hidden under all of the audiovisual garnishing really is.

When we turn away from the professionals to look at the everyday players who continued to support the genre despite the constant abuses they suffered, the question of why so few adventure games ever seemed to get called out, to get punished for their bad designs becomes more fraught. It’s honestly hard for me to imagine, but there apparently were fans of the genre who actually enjoyed what most people regarded as its most notorious pitfalls. Others were less enthused, but noted with resignation that “that’s just how adventure games are,” and were apparently more willing to lump it than to leave the genre behind. (For what it’s worth, neither group ever included me. I can remember trying to play Space Quest circa 1988, getting stuck, finally tracking down a walkthrough — no easy task back then — and learning that my problem had been that I’d been standing at the wrong angle whilst examining my space capsule. I just knew right then that that was bullshit, and didn’t play another Sierra game for years.)

The dialog amongst actual designers of graphic adventures has likewise been a historically parched one. Once again, this state of affairs is in marked contrast to the active, ever-questioning conversations that have marked practitioners of the art of text-adventure design for decades now. In the realm of the graphic adventure, bold considerations of the state of the sub-genre by its practitioners, like Ron Gilbert’s own indelible “Why Adventure Games Suck,” have always been thin on the ground. The most thoughtful critical commentary has tended to come from people who dislike conventional adventure games on principle, such as Chris Crawford.

As someone who loves a good adventure game, whether done in text or graphics, maybe I can do my modest little something to change the way we talk about the form’s graphical variant. It seems anyway that this is a good time to try, moving in this blog’s timeline as we are into the late 1980s, when graphic adventures were steadily replacing the old text games in the world of commercial software. Because a concrete example is usually worth a thousand abstract words, I’m going to use as exemplars of all the things one shouldn’t do in a graphic adventure two pieces of terrible design craft from 1986, the year before Ron Gilbert’s frustration with the state of the art led him to try to show the industry a better way with Maniac Mansion.

Space Quest

Space Quest, Chapter 1: The Sarien Encounter was one of the first graphic adventures Sierra released that did not bear the King’s Quest name. As the “Chapter 1” attests, the series was conceived from the beginning as the science-fiction parallel to Roberta Williams’s thriving fantasy franchise. This first chapter, like those that followed, was written by Mark Crowe and Scott Murphy, a couple of Sierra staffers who knocked together a demo for a science-fiction comedy in their spare time that made Ken Williams laugh — always an excellent way to get him to green-light a project. You play a less than motivated space janitor whose ship gets attacked by aliens, forcing you to rush to an escape pod to get away to the nearest planet. Despite the obvious similarity of the premise to that of Infocom’s Planetfall, Crowe and Murphy have always maintained that they weren’t even aware of Steve Meretzky’s game at the time that they wrote Space Quest. Its wit isn’t quite as sharp as that of Meretzky, much less Douglas Adams, but it’s silly and good-natured in its knowing stupidity, and if the game that houses it didn’t persist in screwing you over all the time — we’ll get to that shortly — it’d be quite a fun little romp.

Uninvited

Uninvited, the second graphic adventure from ICOM Simulations, is a horror entry, a relatively underrepresented fictional genre in adventure games of its day. Its premise is as classic — not to say clichéd — as they come: you’ve wrecked your car on a deserted country road and stagger up to a creepy old mansion looking for help. Created by largely the same people who had made Déjà Vu, it mixes, sometimes rather jarringly, an unsettling Gothic atmosphere with some of the sarcastic humor of that older game. But, as with Space Quest, I’d have little to really complain about if only this game’s design wasn’t more evil than the mansion that houses it.

I want to say something very clearly: Space Quest and Uninvited are bad games. This really does need to be stated just that baldly. Yes, they have their charms in the form of humor, graphics, atmosphere, even a fair number of puzzles each that don’t suck, that could actually be fun to solve. Yet none of that matters in the face of one overriding reality: an adventure game that cannot be solved unaided, or for that matter that can be solved only through sheer doggedness and refusal to give in to tedium, is a bad game.

There’s going to be a lot of snark in what follows directed at our two victims, at least one of which, Space Quest, is actually quite a beloved title amongst nostalgics of the genre. I’m not apologizing for this. These are bad games whose designers should and could have known better; they should have taken their craft more seriously before selling these things to the public for $35 or more a pop, and they could have found plenty of examples of better game designs to emulate if they’d just looked around. I do, however, want to emphasize that this doesn’t mean that the folks who worked at Sierra or ICOM are bad people. John Williams of Sierra in particular has been a great friend of this blog, passing along all kinds of insights about the business of games in the 1980s and Sierra’s place there, and I’m sure that most everyone else at both companies was just doing what seemed best to them. As always when I write criticism, it isn’t personal.

So, with that said, let the snark begin.

 

The 14 Deadly Sins of Graphic-Adventure Design


 

1. Making puzzles that aren’t solvable through logic or even intuition, only through brute force.

Bad puzzles — not hard puzzles, but bad puzzles — are deadly to a game. Even a single really bad puzzle spoils a game holistically because it means that the player can never trust the game again. Every puzzle that follows will be accompanied by the question of whether it’s worth spending time on or whether it’s just going to be something stupid again. I’m not saying that every player should always be able to solve every puzzle, but I am saying that recourse to the hints should be followed by a sigh and a nod of understanding, not a cry of “How was I supposed to figure that out?” or, even worse, “I’ve just ‘solved’ this puzzle and I still don’t know what actually happened.” An adventure game’s puzzles can never be taken in isolation from either one another or from the rest of the design as a whole, meaning that an adventure can only be as good as its worst puzzle.

Note that I’m not saying that all adventure games should be easy. A difficult game, aimed at the hardcore, is as defensible a creative choice as any other. Still, a fact that all too many designers never grasp is that it’s possible for a game to be hard as nails and yet also to be rigorously fair. (See, for instance, Infocom’s Spellbreaker in the realm of text adventures, or the Myst series in that of graphic adventures.) The conflation of difficulty with unfairness is perhaps the most persistent fallacy in adventure games. The tedious try-everything-on-everything-else mode of play to which it leads has dogged graphic adventures in particular for decades.

Uninvited is a notable offender here. There is for instance the ghost who’s inexplicably afraid of spiders.

Uninvited

Uninvited

A good adventure-game puzzle leaves the player feeling smart.  A bad puzzle, even if solved unaided, just leaves her feeling persistent. That’s a big difference.


 

2. Cluttering up the game with so much junk that the player has no idea what to do with it all.

The nonsensical puzzles in Uninvited are only compounded by the deadly combination of a limited player inventory and a huge number of takeable objects. Because so many puzzles just don’t make any sense, you have no way of knowing which seemingly useless items amongst all of the innocuous clutter might actually be useful for something. Thus solving a puzzle like the one described above means not just trying everything you’re carrying on the ghost but actually scurrying back and forth in shifts, each time with a new load of objects to try out.


 

3. Killing the player constantly and without warning.

Frequent, unforeshadowed deaths have always been such a hallmark of Sierra adventures that it almost seems pointless to discuss the subject much further in that context. It was of course this facet of the original King’s Quest that first caused Ron Gilbert to decide that he “hated adventure games” and wanted to make a better one. Writing about Space Quest on his blog, an adventure-game fan who calls himself The Trickster discusses the alleged “hilarity” of all of the constant death: “It’s a credit to the developers that you not only happily restore and try again, but you do so with a big smile on your face.” I must say that I’m not sure that most of the deaths strike me as all that hilarious, but that’s as may be. You know what would really be a credit to the developers if the deaths truly are so intrinsic to their comedy vision? If they rewound the story each time you died to let you automatically continue instead of having to save every three minutes, that’s what.

It’s not often that anyone manages to out-Sierra Sierra in this department, but, astonishingly, Uninvited just about pulls it off. You encounter a ghost…

I encounter a ghost in Uninvited...

…and this happens the next turn if you don’t do the one arbitrary right thing — and no, trying to just back out of the room again won’t save you.

...and this happens the next turn if I don't do the one arbitrary right thing. You can expect to die and a restore a few dozen times here alone before you figure out how to proceed.

You can expect to die and restore a few dozen times here alone before you figure out how to proceed, if you’re even lucky enough to be carrying the item you need in the first place. If not, hope you have a recent save handy. How is this fun again?


 

4. Locking the player out of victory without her knowledge.

This is perhaps the most problematic and arguable of these sins, in that it comes down to a question of degree and intention more so than any of the others. Many of the bad examples described elsewhere in this article can precipitate this sin as well, but it’s a notoriously hard problem to work around even when a designer makes other, better choices. Virtually all adventure games of the 1980s, including even the best designs from the textual realm of Infocom, offered plenty of opportunities to lock yourself out of victory in the course of their normal interactivity. Those designs that strain the most mightily to make the walking-dead syndrome impossible, like the later adventures of Lucasfilm Games, are often forced to use contrived means that arguably sacrifice too much of that all-important illusion of freedom.

That said, I think we should reserve a special layer of Hell for those designs whose dead ends feel not just like byproducts of their puzzles and other interactive possibilities but rather intentional traps inserted in the name of… what, exactly? Increasing the length of the experience to make the player feel she got her money’s worth? Well, I’m not sure most players will thank you. Both Space Quest and Uninvited are riddled with these sorts of pitfalls that seem to arise from sheer, egregious bloody-mindedness.

Space Quest

Midway through Space Quest, for instance, you encounter a fellow who offers to buy your skimmer (yes, the Force is strong with this game). If you accept his offer, all seems well. The 30 buckazoids he gives you is enough to do the needful, and you can continue merrily on through the plot. Until, that is, you get all the way to the climax, where you gradually discover that you seem to be missing something vital. You needed to refuse his initial offer, holding out for a toss-in jetpack that’s key to winning the game.

Uninvited

When you leave your wrecked car in Uninvited, the first scene you encounter is the “Front Yard” above. If amidst all the excitement you happen to neglect to look in the mailbox tucked away in the right side of the frame, that’s it for you. As soon as you go inside, you become a walking dead, albeit of another stripe from the mansion’s inhabitants: the front door locks behind you, rendering the front yard inaccessible forevermore. Many hours later, you might begin to realize that you missed something somewhere. Now, at first glance this may seem a relatively mild sin compared to the perverse intentionality of the Space Quest example above, a simple result of the interactive nature of adventure games. But think again. Why lock the door behind the player at all? After all, it’s not as if you can actually go anywhere else from here. I can think of two reasons, one being that the designers just wanted to be cruel, the other that they thought it would be good for the atmosphere to be trapped inside the house, and never stopped to consider how this would impact the experience of actually playing the game. Neither does them much credit.


 

5. Indulging in hunt-the-pixel.

In some ways this sin wouldn’t really come into its own until the 1990s, when screen resolutions increased enough and pixels thus became small enough that it was possible to hide that one fiddly little hotspot inside a detailed scene. Most of us with any experience at all with the sub-genre know and loathe what followed: endless bleary-eyed hours spent slowly painting the screen with the mouse, clicking everywhere. Sierra, still working as they were with their wonky arrow-key-and-parser-driven interface and blocky screens filled with primary colors, couldn’t quite manage that delightful experience in the 1980s. But, never fear, they found other ways to make the player’s life hell that were similar in spirit if not quite in detail.

After crash-landing in your escape capsule in Space Quest, you dutifully examine it. Nothing of note there. Right?

Space Quest

Wrong. You have to not just examine it, but be standing at just the right position whilst doing so. Then, you get this:

Space Quest


 

6. Prioritizing the simulational over the experiential even when it spoils the game.

Adventure games are not simulations. This fact seems fairly self-evident, yet it’s amazing how many designers manage to forget it. Space Quest and Uninvited aren’t about the real experience of a marooned space janitor or a marooned car-crash victim; they’re experiential gaming in one of its purest forms, ideally offering you interesting puzzles and other interactions in a highly artificial but very exciting, atmospheric environment. There’s no need for elements like the timer in Uninvited that dutifully counts down the hours of the night and kills you if you haven’t cracked the case when a certain number of them have passed. The game is perfectly capable of evoking the delicious tension of exploring a haunted house without actually needing to bring the hammer down — an event that only cheapens the atmosphere anyway in making the unseen horrors seen. Ditto the scant few real-time minutes you have to get off the spaceship at the beginning of Space Quest. One could instead escalate the tension via a narratological approach like that pioneered in Infocom’s Ballyhoo, emphasizing the player’s sense of encroaching doom via little things that occur as she crosses certain milestones in her puzzle-solving and exploring. As it is, the hard timers are just one more annoyance to deal with, forcing her to replay yet again even once she’s bypassed all the other pitfalls in order to optimize her path. It adds nothing to her experience.


 

7. Actively misleading the player about what she needs to do.

Uninvited

At one point in Uninvited you come upon the scene above, of a grinning disembodied head blocking a passage. The description more than implies that it has something to tell you: “It bounces up and down as if trying to tell you something. However, you can’t figure out what it’s trying to say.” Obviously the puzzle here must be to find a way to communicate. Obviously this creature must have some vital information for you. Right?

Well, no. It turns out that it’s simply sitting on top of an item you need, nothing more. If you happen to be carrying a bird in a cage and fling it at the creature, it becomes “utterly fascinated” and “gives chase to eat it.” Nothing anywhere indicates that it has any special fondness for birds, making this yet another example of a completely inexplicable puzzle solution (ref: Sin #1), but whatever. This puzzle destroys your experience as a player even more so than the usual crappy puzzle because, given Uninvited‘s malicious glee in locking you out of victory as subtly as possible (ref: Sin #4), you’re doomed to spend the rest of the game wondering what more you needed to do here before scaring the creature away. In reality, there’s nothing else you can do — but you can’t know that. And so that nagging worry will remain every time you come upon another puzzle, whether it be sensical or nonsensical, leaving you unable to trust that you aren’t about to beat your head against a puzzle you rendered unsolvable hours ago.

I would guess that this puzzle was not intended to be as cruel as it is. I would further guess that the original puzzle did involve communicating with the creature in some way, that it was changed at some point late in the design, but the text was never updated. Possibly no one ever even thought about it. Still, neglect is no more forgivable than malice in game design. If anything, it only goes to illustrate even more what a slipshod development process this game had. If anyone — anyone — had ever really tried to play Uninvited before its release, it’s hard to imagine how this could have gotten through.


 

8. Making dynamic events that the player may never see essential to victory.

Space Quest

In Space Quest, the wounded scientist you see above may stagger into your spaceship’s library at the very beginning of the game to deliver a vital message. I say “may” because it’s quite unpredictable when or even whether he will make an appearance. If you know he’s coming, you can be sure to meet him by moving in and out of the room a few times and waiting around therein. If you don’t, however, he’s very easy to miss. This missed connection means that through no fault of your own you will get to spend hours playing through the rest of the game, only to arrive at the climax not understanding how to win and not understanding why you don’t understand. Exactly these sorts of timing issues also made Sierra’s Time Zone from four years before virtually insoluble. I can hardly express how dismaying it is to see Sierra still making these basic design blunders.


 

9. Confusing diegetic and extra-diegetic functions.

Space Quest

For some reason — maybe because the code was already written? — Sierra loved to put little gambling minigames into their adventures. The problem here is that gambling is obviously dictated by chance, and with a built-in advantage to the house at that, and thus the sums you need to earn require either an astronomical run of good luck or an endless, tedious cycle of saving after wins and restoring after losses. If Sierra must include these minigames — and they can actually be kind of fun in limited doses — why not have the game put a thumb on the scales when necessary to make sure you can’t go bankrupt through no fault of your own and that you can always win the money you need to before the whole thing becomes unbearably boring? Far from doing you any such kindnesses, Sierra instead added a little poison pill to Space Quest just to make the experience extra ugly: if the slot machine comes up all death’s heads, guess what happens (ref: Sin #3).


 

10. Indulging in guess-the-verb.

Just as hunt-the-pixel is confined to graphic adventures, you might think that guess-the-verb applies only to text adventures. You would, alas, be wrong. Both of our suspects today found a way to implement every text-adventure player’s bête noire, each in its own way. Space Quest, like most Sierra adventures of this period, actually combines the mechanics of a graphic and a text adventure by including a primitive parser for issuing commands that leaves much to be desired, but does manage to shoehorn both hunt-the-pixel and guess-the-verb into the same game.

Uninvited

But the real star of the two in this department is Uninvited, which despite offering just eight clickable verbs to choose from still manages to confound and frustrate its player. You might think you need to “operate” the water taps in the bathroom, but, no, you have to “open” and “close” them. Later versions corrected this, proof that a) the difficulty arose from carelessness rather than malice and b) that no one had ever actually played Uninvited before it got released (I think we’ve heard both of these before).


 

11. Requiring fiddly and arbitrary text inputs without clarifying what is needed.

Again, you might think that this syndrome would be confined to text adventures. Again, you’d be wrong.

Uninvited

At one point in Uninvited you need to enter the combination to a safe. Trouble is, even once you think you’ve figured out what the combination should be you don’t know what format the game expects. (It turns out to be XX-XX-XX, for anyone unwise enough to be playing along at home.) So, you’re left to not only contend with piecing together three numbers from clues spread all over the game and then trying to guess their order, but you can never feel quite sure whether a rejected input was rejected because you actually had the wrong combination or because you didn’t type it in using the exact format the game expects. Would it have killed the designers to allow a range of possible formats? And weren’t graphic adventures supposed to get us beyond stuff like this?


 

12. Insulting your player, especially after you’re the jerk who’s just capriciously and unfairly killed her.

This is my personal pet peeve.

Space Quest

At the beginning of Space Quest, your ship is beset with marauding bands of space pirates who, if they catch up to you, shoot you down instantly. A message that “you hear footsteps” is the vital clue that you have a few seconds to seek cover, but often, if you’re caught in the middle of an open room, there’s just nowhere to go (ref: Sin #3). After it kills you, the game adds insult to injury via the charming message above. Screw you too, game. No, really. Screw you.


 

13. Not paying any attention to any of the games anyone else is making.

A quote from Ken Williams, co-founder of Sierra, upon being asked about his own reaction to Lucasfilm’s Maniac Mansion:

We were fairly phobic about playing or studying competitors’ products. I refused to hire anyone who had worked at a competitor, and really didn’t want our team focused on competitors’ products. Sierra always tried to consider ourselves as leaders, and wanted to forge our own path into the world. I didn’t want to fall into the trap of watching what competitors did and then releasing a “me too” product a year later. That’s a formula for disaster.

Even leaving aside the vaguely passive-aggressive quality of these words, I’m rendered speechless. I found this attitude breathlessly wrong-headed back when Scott Adams expressed it, and it doesn’t sound any better coming from Ken Williams. What kind of work could one expect from a novelist who never reads novels? From a musician who never listens to music? In the case of games, what you can expect — from the companies helmed by Scott Adams and Ken Williams alike — is a stream of “products” that relentlessly continue to make the same mistakes over and over, blissfully unaware that others have demonstrated how to do it so much better. No one has a monopoly on good ideas, and to imagine that being culturally aware of the very creative form that you’ve chosen to make your career equates to becoming a follower rather than a leader is, to borrow from Ken, “a formula for disaster” in terms of good game design if not the commercial market. I’ve learned again so many times whilst researching for this blog how the best designers, the makers of the best games, are characterized by an openness to the world around them, a willingness to play and study “competitors’ products” that’s just the opposite of the sentiment expressed here, all in order to meld those ideas with their own to create a better whole. See, for instance, Sid Meier, who has always been very forthright about the huge debt his masterpiece Pirates! owes to Danielle Bunten Berry’s innovative but not-quite-there-yet Seven Cities of Gold. A creative form can’t hope to develop without this sort of cultural dialog. This is simply how the culture of creativity works.

Small wonder, then, that so many Sierra games were so broken. It’s a miracle that their track record wasn’t worse. One of the most frustrating things about early graphic adventures is that most of the problems from which they suffered had already been encountered, discussed, and at least to some extent solved by Infocom. After all, graphic and text adventures share enough in common that all but one or two items on this list apply equally to both. Yet here were the graphic-adventure designers starting again from square one, doomed to repeat design mistakes due to their unwillingness to consider the lessons of a closely related sub-genre.

But then, the games industry has always fetishized technological developments at the expense of the fundamentals of good game design. One can’t help but think here of Ken Williams’s longstanding “ten-foot rule” — “If someone says WOW! when they see the screen from ten feet away, you have them sold.” — a philosophy that neatly sums up everything good and bad about Sierra over the course of almost two decades as a leading light in adventure games. In an extended 2007 conversation with Warren Spector, Richard Garriott of Ultima fame described how in his opinion the industry’s obsession with the technology that goes into game-making serves as a continual reset button on the basics of game design.

Each time you get one of those major technology influxes, the quality of the graphics goes way up but the gameplay goes back to the simplest again because the bells and whistles have become so much cooler that you don’t need any depth. However, to compete with that [technologically pioneering title] you have to add depth, and to compete with that you have to add more depth, etc., until the next big technological advancement, when everything resets again back to that lowest common denominator of gameplay.

The arrival of marvelous new technologies for making graphic adventures — the ICOM engine, Sierra’s AGI, Lucasfilm’s SCUMM — served to blow away a growing library of design wisdom as if it had never existed, leading to games like Space Quest and Uninvited that tried to survive on the bells and whistles of their technological gimmicks alone. Back in the late 1980s, with the punters eager to show off the audiovisual capabilities of their new 16-bit machines, perhaps that was good enough. But in the context of today it certainly isn’t, leaving us with nothing more than — one more time, with feeling — two really bad adventure games.


 

14. Not soliciting player feedback.

Not listening to your peers is one thing, but not listening to your own players is quite another. This is the deadliest sin of all, the most surefire way to make a bad adventure game.

The adventure genre is sometimes characterized as a contest between designer and player, but that’s entirely the wrong way to look at it, for in such a contest the deck must always be hopelessly stacked in favor of the designer. It’s simplicity itself to design an unwinnable adventure game: just include some necessary interaction that’s so bizarre, so obscure that no player would ever try it. We as players are dependent on the designer’s good-faith willingness to play fair with us, her ability to pose problems that are satisfyingly challenging but reasonable and solvable. That’s a tough balance to find, one that can only be attained by putting a game in front of lots of eyes, getting lots and lots of player feedback. Testing is vital to any other form of game, but with adventures it can mean everything. A terrible adventure can become a great one following just a few weeks of testing. In no other genre is the line between success and failure so fine. Tell me whether and how much testing an adventure has received and I can generally tell you, right there and then, whether it’s an adventure that’s worth playing.

Sierra’s testing process for Space Quest can be summed up easily: there wasn’t one. No, really. It wasn’t until 1987’s Leisure Suit Larry in the Land of the Lounge Lizards that Sierra started putting their games through a testing period. Even afterward, testing was too often shortened or dropped when market pressures demanded. I don’t have the same specific knowledge of ICOM, but given Uninvited‘s constant crimes against its player I’d be shocked to learn that they bothered to collect any feedback at all on it.

Much as I hate to always be using Infocom as a bludgeon with which to beat Sierra and others, I have to make note of the huge contrast between Sierra on the one hand and Infocom on the other when it comes to testing. Infocom had by far the most extensive and serious testing program in the industry. By 1985 their internal testing department numbered around ten employees, who would spend many hours each with each new game. This would be followed by two rounds of outside testing involving a total of about fifteen to twenty loyal Infocom customers. Sierra, in contrast, did… nothing. This meant that they had no idea how people were actually experiencing the games they made. Sierra’s technology was looking pretty snazzy by the late 1980s, Infocom’s (at least at first glance) pretty moldy, but can you guess which company made better games?


 

(The first three Space Quest games — and, in another package, the last three — can be purchased from GOG.com. Uninvited is available on Steam.)

 

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A New Force in Games, Part 3: SCUMM

Maniac Mansion

As part of a general rearranging of the deck chairs at Lucasfilm in late 1985, the Games Group got moved from their nondescript offices in San Rafael to nearby Skywalker Ranch, the “filmmaker’s retreat” at the very heart of George Lucas’s empire. They were housed in an ornate structure of Victorian brick called the Stable House, with crackling fireplaces in almost every room. Later, old-timers would tell newcomers stories of the Games Group’s time at Skywalker Ranch, which would last for just a few years, like legends from before the Fall: catching a sneak preview of a new David Lynch film in the company of Lynch himself in the Ranch’s beautiful 300-seat art-deco theater; hanging out on a regular basis with Steven Spielberg, who wanted to play everything the Games Group had in development every time he stopped by, sometimes for hours at a stretch; playing softball on the Ranch’s gorgeously manicured field with rock star Huey Lewis; hiking up to the observatory after a long day at the office to do another sort of stargazing; eating gourmet lunches every day at the Ranch’s restaurant for $5 a pop. They might not have been able to make Star Wars games, but they could surround themselves with its trappings: when first moving in, they were given a chance to rummage through an enormous warehouse full of old props and concept art for office decorations. It’s questionable whether any other game studio, ever, has worked in quite such a nerd Elysium.

Continuing to blow through Skywalker Ranch as they had San Rafael, however, were winds of change that had been steadily altering Lucasfilm’s expectations of their little Games Group. As the middle years of the decade wore on, the company was becoming a very different place from what it had been during the free-and-easy early 1980s, when money seemed to flow like water. Lucasfilm’s financial outlook had changed almost overnight in 1983 when, even as Return of the Jedi was doing the expected huge numbers in theaters, George Lucas announced that he and his wife Marcia were getting a divorce. An accomplished film editor in her own right, Marcia had been a huge contributor to the Star Wars movies, especially the first, for which she’d won an Oscar — something her ex-husband has never managed — for her editing work. Now her divorce settlement would cost Lucasfilm big, to the tune of $50 to $100 million (precise estimates vary). Lucasfilm’s financial advisers were able to convince her to take her settlement as a series of payments spread over years rather than the lump sum the initial agreement demanded, but those payments nevertheless put a tremendous drain on the company’s finances.

And soon the other side of the ledger, that of incoming earnings, also began to diminish. George Lucas had long since declared that Star Wars was to be but a single trilogy of films, that there would be no more after Return of the Jedi. The lack of new films inevitably meant not just the loss of box-office receipts but also diminished sales of the toys and other merchandise that had always been the franchise’s biggest cash cow. Meanwhile the Indiana Jones series, which had turned into almost as successful a franchise as Star Wars, fell into a five-year hiatus after 1984’s Indiana Jones and the Temple of Doom. Filling that gap for Lucasfilm were a series of middling disappointments — Labyrinth, Tucker: The Man and His Dream, Willow, some almost perversely low-stakes Star Wars television programs featuring R2-D2 and C-3PO and, God help us, the Ewoks — and at least one outright bomb big enough to have become a punchline for the ages in Howard the Duck. It seemed that Lucas, who could do no wrong in the eleven years between American Graffiti and Indiana Jones and the Temple of Doom, had suddenly seen his Midas Touch desert him.

Never much of a manager and certainly not a numbers guy, Lucas hired a no-nonsense sort named Doug Norby to become Lucasfilm’s president in 1985. “Do what you have to do,” he told him, “and I’m just going to stay out of it.” Norby declared that there needed to be a culture change. Every division would now be expected to justify their existence by earning money for the company rather than costing it money. Those who couldn’t see a way to do so would get the axe. Ditto individual personnel within departments that had become too bloated; Norby orchestrated the first significant wave of layoffs ever to sweep over Lucasfilm. As the conflict-averse Lucas had likely intended, Norby was blamed for all of the pain and chaos, became for some time the most hated name at Lucasfilm, while Lucas himself was largely given a pass, as if he somehow didn’t know about the changes underway in his own namesake company.

As part of the restructuring, it was decided that Lucasfilm would now engage in only two specific lines of business: providing production services to the film industry (Industrial Light and Magic, Skywalker Sound) and making mass-market entertainments. The old Computer Graphics Group that had awkwardly spawned the Games Group still hadn’t really proved themselves to belong in the former category, while the Games Group, at least if you squinted just right, pretty much did belong in the latter. Thus, while the Games Group got to remain at Lucasfilm, the Graphics Group in February of 1986 was spun off to a collection of investors that included many of their own current personnel as well as, as ringmaster of the whole proceeding, Steve Jobs, recently exiled from Apple. The old Graphics Group was now known as Pixar, selling a $135,000 graphics workstation which they had developed during their years with Lucasfilm. Most of the rest of Lucasfilm’s computer-oriented research was either cancelled outright or similarly packaged up and sold off. (Most notably, Lucasfim’s EditDroid digital-editing project became an independent company called Droid Works.)

Soon the old Games Group represented the only significant hacker presence left at Lucasfilm. It was during this period of colossal change that George Lucas took rare personal notice of Games for long enough to deliver his most oft-quoted piece of advice to Steve Arnold: “Stay small, be the best, don’t lose any money.” This commandment has often been taken to represent a sort of creative carte blanche for Arnold and his charges. Taken in the context in which it was uttered, however, it’s probably better seen as a warning. The Games Group was free to continue to trade on the Lucasfilm name and enjoy their gourmet lunches at the company cafeteria, but they’d have to start paying their own way from here on. Should they fail at that, their rope would not be a long one, for Lucas had little personal investment in their work.

Given this situation, when Lucasfilm’s brass decided to throw the Games Group a bone in the form of an actual piece of intellectual property with which to work Arnold certainly didn’t turn up his nose at the prospect. It wasn’t Star Wars or even Indiana Jones, but it was a much-anticipated film called Labyrinth, a fantasy adventure directed by Jim Henson and starring David Bowie that was to be released in the summer of 1986. Beginning in November of 1985, Arnold poured most of his resources into the project, Lucasfilm Games’s first adventure game. The Henson connection secured the involvement of Christopher Cerf, a Sesame Street stalwart and all-around Renaissance man of the arts who seemed to know everyone and be involved with everything in the world of entertainment. Cerf was a good friend of Douglas Adams, a frequent guest at his legendary gala dinner parties; it had in fact been Cerf who had largely brokered the deal with Infocom that had led to the Hitchhiker’s Guide to the Galaxy computer game. In January much of the Games Group flew to London for an intense week of consultation with Henson, Cerf, and their buddy Adams.

Labyrinth

Labyrinth had been conceived from the beginning as a graphic adventure, a genre that was just beginning to emerge from the primordial muck thanks largely to the work of Sierra and ICOM Simulations. It was Adams who suggested the game’s brilliant cold open: it begins as an ordinary text adventure, and not a very good one at that, until you arrive at a cinema and get sucked into the movie playing there by a pixelated David Bowie. It’s a ludic version of that iconic moment in The Wizard of Oz when the film suddenly shifts from black and white to color. Some of his other subversive touches, playing as he loved to do with the artificiality of the medium itself, weren’t so easily implemented. The team particularly lamented that they wouldn’t be able to use Adams’s idea for a film-editing room found in the game. He suggested that you should be able to view the scraps of film to see snippets of your own previous adventures, maybe even forgotten tributaries down which you’d wandered before restoring the game to its current state. Alas, something like that just wasn’t going to happen on the likes of a Commodore 64.

Not really a bad game but also not quite a fully baked one, Labyrinth would prove to be something of a steppingstone on the way to a grand tradition of Lucasfilm adventure games still to come. Your character can be moved about using the joystick, but other commands must be constructed rather awkwardly, by using the arrow keys to cycle through two separate lists, one of available verbs and one of nouns. Notably, when a verb is selected the list of nouns is limited to only those which logically apply, thus making it at least theoretically impossible to construct a completely nonsensical “sentence.” Driving much of the design was a philosophy that adventure games should be friendlier, less tedious, and much less deadly than was the norm from competitors like Sierra. It is, for instance, almost impossible to get yourself killed in Labyrinth, and David Fox noted in contemporaneous interviews how he had strained to “eliminate the dead-end or ‘insoluble’ situation.” In years to come Lucasfilm Games would virtually define themselves in opposition to what they saw as the Bad Old Way of doing adventure games, as particularly personified by the games of Sierra. It’s an idea that would take some experience and some technology upgrades to reach complete fruition, but it’s interesting to note that it was present right from the beginning.

Note the "slot-machine" verb-noun selector at the bottom of the screen.

Labyrinth. Note the “slot-machine” verb-noun selector at the bottom of the screen.

Released in June of 1986, the movie version of Labyrinth thoroughly underwhelmed by the standards of an expensive would-be blockbuster, spending just one week inside the top ten in the United States and garnering mixed (at best) reviews. The odor of a flop inevitably clung to the game as well when it was released two months later. Despite lots of advertising and the usual free publicity garnered from journalists eager to come out to Skywalker Ranch and bask in the aura of Star Wars, it became on the whole a commercial disappointment. This was now becoming a depressingly common theme for the Games Group. They were perilously close to violating that last and most important of Lucas’s commandments.

Their savior would come from a much smaller, quieter project than the big Labyrinth tie-in — indeed, a project from which Steve Arnold seemed to have no real expectations at all. Its father had himself been heretofore one of the less noticeable employees of the Games Group, a friendly, unassuming fellow with a wry sense of humor and a great aptitude for programming. His name was Ron Gilbert, and he was motivated by that most compelling of all workplace impulses: he was just trying not to get fired.

Born in 1964 in the rural Oregon town of La Grande, Gilbert had been programming since 1977, when his father brought home the family’s first Texas Instruments programmable calculator. Soon after starting at his hometown Eastern Oregon State College in 1982, he bought his first Commodore 64, and immediately discovered one of that machine’s most conspicuous weaknesses: its BASIC interpreter had no support whatsoever for the very graphics and sound capabilities that made the 64 so special. Working with a buddy named Tom McFarlane, he developed a BASIC extension called Graphics BASIC to change all that, adding over a hundred new commands to the language. It was impressive enough that they were able to sell it to HESWare, one of the biggest publishers in software at the time. In fact, HESWare was so impressed with Gilbert personally that they offered him a full-time job as an in-house programmer. So, he dropped out of university to move to Brisbane, California.

It didn’t work out. HESWare turned out to be a flash in the pan that had made a ton of unwise financial decisions in their eagerness to rule the software roost. Within months of Gilbert’s arrival the company collapsed, well before releasing anything he had worked on. He was forced to return sheepishly to La Grande to contemplate re-enrolling at Eastern Oregon — luckily, his dad was the president there — and getting back to the real world of adult employment; maybe he could get a job as a programmer at a bank or something. Then, one day in October of 1984, the telephone rang just as he was leaving the house. Prompted by he wasn’t quite sure what, he decided to rush back inside and answer it. It was Steve Arnold from Lucasfilm Games. He and his colleagues had seen Graphics BASIC and heard about Gilbert’s talents through the grapevine, Arnold explained. They needed someone to help port their games, which had been originally developed for Atari 8-bit machines, to the Commodore 64. Would he be willing to come down to San Rafael to talk about a possible contract? Like most prospective employees Arnold spoke to, Gilbert didn’t have to think twice when the company behind Star Wars came calling. It was just an interview, and for a contract position at that, but he nevertheless packed all of his possessions into his 280Z and took off for California. He had no intention of coming back.

He didn’t need to; he got the job. Still, as a contractor rather than a regular employee he was left perpetually uncertain about how long he’d get to live the dream. His anxiety only increased after the Commodore 64 versions of the Games Group’s modest early catalog of four action games were all pretty much complete and nobody seemed to be giving him any clear information about what he was expected to do next. Working with a couple of the other guys, he came up with a fanciful game proposal for Arnold’s bulging ideas file: I Was a Teenage Lobot, a “science-fiction role-playing strategy adventure game.” (Better check again, guys; I think you may have missed a genre or two.) But then the big Labyrinth project came along, depriving him of his would-be partners. Ominously, Gilbert was one of the few people in the Games Group not earmarked to that game.

Whether Steve Arnold was really snubbing him or whether he saw something special in him and wanted to give him his own space to figure out for himself what that was is still an open question. What is clear is that Gilbert started toying with another idea to justify his existence there at Skywalker Ranch, involving a group of kids sent, Scooby-Doo-style, to explore a creepy old mansion.

Gilbert claims that he didn’t originally conceive of Maniac Mansion as an adventure game at all, perhaps because one of its central conceits had rarely been done in an adventure game before. From the beginning, he was determined that you should be able to control several kids rather than just one, each of whom would have her own personality and abilities. Much of the gameplay would hinge on coordinating the kids’ actions to achieve things none of them could manage on her own. And that was pretty much the whole idea; just about everything else about the design seemed to be up in the air. But then, visiting home for the Christmas of 1985, he saw his eight-year-old cousin obsessively playing Sierra’s King’s Quest. Gilbert loved the graphics, but didn’t care for Roberta Williams’s death-heavy philosophy of game design any more than he did for Sierra’s primitive parser, which made a particularly poor fit with a game that was otherwise so graphics-oriented. He decided that he wanted to do an adventure game “because I hate adventure games,” because he wanted to show the world how they could be so much better.

I hated that you died all the time. You’d be walking along and you would step somewhere and out of the blue you would die. That just seemed frustrating to me. I think a lot of designers must think that’s fun. But it’s not. It’s horrible.

And too often the game devolved into what Gilbert calls “second-guess the parser”:

You would see a bush on the screen, and you’d type, “Pick up bush,” and it would say, “I don’t know what a ‘bush’ is.” Then you’d type, “Pick up plant,” and it would say, “I don’t know what a ‘plant’ is.” Then you’d type, “Pick up shrubbery,” and it would say, “I don’t know what a ‘shrubbery’ is.” Pretty soon you’d type, “Fuck you,” and it would say, “I don’t understand what ‘fuck’ is.”

So, I’m looking at this bush or plant or shrub and I cannot figure out the word that the game designer is using for it. That’s very frustrating because I can see it right on the screen. Why can’t I just click on it?

And the next logical step is: if I can just click on objects on the screen, why can’t I just click on verbs as well? Really, despite what the marketing departments and the backs of the boxes were telling us, these games only understood a very small number of verbs.

Beginning from textual lists of verbs and nouns much like the interface of Labyrinth, Maniac Mansion evolved into a much more intuitive experience: a clickable list of verbs at the bottom of the screen, which can be combined with hotspots in the pictures proper to build commands. In its day it was simply the best, most elegant interface for graphical adventuring yet devised. One might call it a combination of the best traits of the two most prominent systems for graphic adventuring already extant at the time: Sierra’s AGI games that debuted with King’s Quest and the ICOM Simulations line of adventures that began with Déjà Vu. Like the former, you can see your avatar (or avatars in this case) and move them about onscreen, but like the latter you don’t have to wrestle with a parser, being able instead to simply click on verbs and objects in your inventory or in the environment proper to construct commands. It’s afflicted with neither the perpetual disconnect between textual parser and graphical worldview that can make the AGI games so frustrating nor the cluttered, cramped feel of ICOM’s overly baroque interface. Maniac Mansion would prove to be by far the most graphical graphical adventure of its time, willing to do most of its storytelling through visuals and the occasional well-chosen sound effect rather than the big text dumps that mark the Sierra and ICOM games. Tellingly, it devotes exactly one line of the screen to text messages.

On the job in Maniac Mansion. Note the selectable list of verbs (including the immortal "New Kid") and the character's inventory below.

On the job in Maniac Mansion. Note the selectable list of verbs (including the immortal “New Kid”) and the character’s inventory below.

Gilbert found a great supporter of his budding adventure game in Gary Winnick, the Games Group’s indefatigable visual artist. In between contributing much of the art found in both Labyrinth and Habitat, Winnick found time to brainstorm Maniac Mansion and to create heaps of sample art. Yet progress was painfully slow. Gilbert was trying to build Maniac Mansion in the same way that Labyrinth was being built, by coding it from scratch in pure assembly language. Problem was, he was trying to do it alone. As 1986’s midpoint approached, Steve Arnold was getting noticeably annoyed at his apparent lack of productivity and Gilbert was surer than ever that he would be sent back to La Grande any day now.

It was at this juncture that Chip Morningstar made the suggestion that would change the direction of Lucasfilm Games forever. Why didn’t he devise a high-level scripting language that could be compiled on the Games Group’s big Unix workstations, then run on the Commodore 64 itself via an interpreter? Morningstar even took the time to help him design the language, a sort of cut-down version of some of the tools he and Randall Farmer were using to build the virtual world of Habitat, and to write the first compiler. SCUMM — the Script Creation Utility for Maniac Mansion — was born.

It wasn’t precisely a new idea, but it was vastly complicated by the need a graphic adventure like Maniac Mansion had to do many things concurrently, in real time. Many different “scripts” would need to run at the same time, forcing Gilbert to code what amounted to a multitasking kernel for the whole system on the little Commodore 64. Even with Morningstar’s help, it took Gilbert a full six months to get the SCUMM system up and running. Meanwhile Gary Winnick’s art continued to pile up, looking for a home, and Gilbert continued to tremble every time Steve Arnold looked his way. At last at the end of 1986 SCUMM was complete enough that he could return to the game proper. Arnold, evidently beginning to feel that his work had real potential, allowed David Fox to join him as a SCUMM scripter. Winnick as well was now working virtually full-time on the project, contributing not only all of the art but also major swathes of design and story.

Gilbert credits SCUMM and the relative ease with which it let the programmer script interactions for making the world of the finished Maniac Mansion much more interactive and alive than it could otherwise have been. Not least amongst the little gags and Easter eggs SCUMM facilitated was a certain soon-to-be-infamous hamster-in-a-microwave bit. Gilbert insists that it was actually Fox and Winnick who came up with and implemented this particular piece of tasteless humor, so angry missives should be directed their way rather than to him.


Winnick drew the kids you control and the other characters that inhabit the mansion like bobblehead dolls, heads out of all proportion to their bodies, to make sure their personalities came across despite the low screen resolution of the Commodore 64. He had already used the same technique in both Labyrinth and Habitat and would continue to do so for some time to come; it would become the most instantly recognizable graphical trait of early Lucasfilm adventure games. Gilbert’s original plan had called for the kids to literally be kids — children. Realizing, however, that no one wanted to see children endangered and potentially dispatched in gruesome ways, Gilbert and Winnick decided to make the kids teenagers, which made a better demographic fit anyway with the teenage players who were the biggest audience for computer games. They form a group of seven broad high-school archetypes, sketched with just a hint of a satirical edge, from amongst which you choose three to see you through the game. Bernard is an electronics buff, physics champion, and all-around nerd; Wendy is a prim and proper “aspiring novelist” who seems to have been born at age 40; Michael is Yearbook Guy at the school, an ace photographer; Jeff is a surfer dude who seems to have wandered into Maniac Mansion whilst looking for California Games; and, betraying perhaps a slight flagging of the creative muscles, both Sid and Razor are would-be rock stars (Sid’s a new waver, Razor a punk, for whatever that’s worth). And finally there’s Dave, a Good Kid of the sort who runs for Class President. He’s the leader of the group and the one kid you have to play with. It’s his girlfriend Sandy — a cheerleader, naturally — who’s been kidnapped by Dr. Fred, the creepy owner of the mansion, to feed to aliens. Some real people found themselves immortalized inside these archetypical shells: Razor’s look was based on Winnick’s girlfriend, Wendy on an accountant (what else?) at the office, Dave on Ron Gilbert himself. All of the kids have unique talents, some expected, some less so; clueless Jeff’s inexplicable hidden talent for fixing telephones is actually one of the funniest gags in the game. The idea was that any combination of kids should be capable of solving the game.

The kids. From left: Dave, Sid, Michael, Wendy, Bernard, Razor, and Jeff.

The kids. From left: Dave, Sid, Michael, Wendy, Bernard, Razor, and Jeff.

It was an idea that would cause Gilbert and Winnick no small amount of angst. Neither had ever designed an adventure game before, much less a knotty tapestry like this with its combinatorial explosion of protagonists, and their design document consisted of little more than a map of the mansion and a list of objects and the puzzles to which they applied. They desperately wanted to create an adventure game that would be more friendly and forgiving than the typical Sierra effort, but, inevitably, their lack of experience and planning and time, not to mention play-testing — the Games Group’s testing department consisted of exactly one guy sitting in front of a Commodore 64 with a pad of paper — led to a game fairly riddled with potential dead ends and unwinnable situations despite its designers’ best intentions. Gilbert, a great and much-needed advocate for fairness in adventure design, still castigates himself for that to this day.

Both Gilbert and Winnick were fans of knowingly schlocky B-grade horror movies like the then-recent Re-AnimatorManiac Mansion was conceived very much as an homage to the genre. The actual plot, of the mad scientist who owns the mansion attempting to tap the power of a mysterious meteorite that fell on his property, was inspired by one of the vignettes in Creepshow, an anthology of short horror films. Other references, like the man-eating plant lifted whole cloth from Little Shop of Horrors, are even more obvious. Still, it was going to have to be a much more family-friendly affair if it was to bear the Lucasfilm name. When Arnold demanded that all traces of swearing be removed from the game, Gilbert and Winnick did so only under duress, and to the tune of plenty of grumbling about “artistic vision” and the like. If you can tell me exactly why Dave has to call Bernard a “shithead” at the outset of the night, said Arnold, you can keep it. No one could. Gilbert says that the lesson thus imparted about the pointlessness of gratuitous profanity has stuck with him to this day.

Maniac Mansion

Better a tuna head than a shithead…

For the mansion itself, they found a fecund source of inspiration very close to home indeed: the big neo-Victorian “Main House” at Skywalker Ranch. The spiral staircase inside the library in Maniac Mansion is lifted straight from the “filmmaker’s research library” in the Main House. In the game, the staircase has an “out of order” sign on it and cannot be climbed under any circumstances. This was a subtle inside joke: George Lucas’s personal office was on the balcony at the top of those stairs in the real house, and nobody was allowed to go up there without an invitation.

Skywalker Ranch

Maniac Mansion

Given that it was a game inspired largely by movies that was being developed at a movie studio, Gilbert wanted to give Maniac Mansion a cinematic flavor. He imagined little episodes that would “cut away” from the player’s current actions to advance the plot and show what the captive Sally, her captor Dr. Fred, and the other creepy inhabitants of the mansion were up to. He asked Arnold if there was a filmmaking term for this technique that he could employ. Arnold said that “cut scene” sounded more than good enough to him. Thus did a new term enter the gaming lexicon. Maniac Mansion was hardly the first game to employ them — there was Jordan Mechner’s 1984 classic Karateka and Sierra adventure games like Space Quest and even the old Ms. Pac-Man game in the arcades — but it had been left to Lucasfilm to finally give them a name. The concept was baked right into the SCUMM language, with a special kind of script called simply “cut-scene” that when triggered would automatically save the player’s state, play the cut scene as a little animated movie all its own, and then restore the player to control.


One ironic consequence of the cut scenes is to make the game harder in just the ways that Gilbert would have preferred to avoid. Most of them are triggered by simple timers. While some are just there for atmosphere or to convey information, others directly affect the state of the world, such as when a postman arrives with a package. There are often things you must do to react or to prepare for these dynamic events; failing to do so can lock you out of victory. Had anyone been paying attention, Infocom’s Ballyhoo had already pioneered a better way to advance the plot inside an adventure game, by tying events to the player’s progress rather than hard-coded timers. Like many such lessons, it would be learned only slowly by game designers, and largely by a process of reinventing the wheel at that. As it is, Maniac Mansion has some of the feel of the earlier Infocom mysteries, of needing to learn how to steer events just right over the course of multiple restores.

Shortly before the release of Labyrinth, Lucasfilm Games had severed their relationship with Epyx and moved on to Activision. It was thus under that company’s banner that Maniac Mansion made its public debut at the June 1987 Summer Consumer Electronics Show, host to so much of the last great wave of Commodore 64 software. Before Maniac Mansion could actually be released, however, Arnold made the huge decision to self-publish it under Lucasfilm’s own banner. Lucasfilm Games changed from being a mere developer to being an “affiliated publisher” of Activision, a status that gave them more independence and put their own name alone on their boxes but still gave them access to the larger company’s distribution network and other logistical support. Even with Activision’s support, publishing entailed engaging with entire facets of the software industry from which they’d always been happily insulated before. They learned a harsh lesson about the sensitivities of some Americans when Toys ‘R’ Us, one of the biggest Commodore 64 game retailers in the country, abruptly pulled the game off their shelves in response to a customer complaint. It seemed some old biddy had seen the tongue-in-cheek copy on the back of the box, which declared Maniac Mansion to be (amongst other things) a story of “love, lust, and power,” and had objected in no uncertain terms. Lucasfilm was forced to hurriedly redesign the box in order not to lose Toy ‘R’ Us forever.

Lucasfilm Games's Maniac Mansion advertisements took aim at "most story game designers" who "seem to think people love to get clobbered." Here's looking at you, Sierra.

Lucasfilm Games’s advertisements took aim at “most story game designers” who “seem to think people love to get clobbered.” I wonder which designers they’re talking about…

But it all worked out in the end. Coming out as it did with the Lucasfilm Games logo — and only the Lucasfilm Games logo — all over its box, Maniac Mansion proved a pivotal release for this little concern that, despite brilliant personnel and a name to die for, had struggled for years now to come up with a definitive commercial identity. One of the huge advantages of the SCUMM system was that it made porting games to new platforms relatively easy, just a matter of writing a new interpreter. Thus by 1988 Maniac Mansion could be bought in versions for the Amiga, Atari ST, Apple II, and MS-DOS in addition to the Commodore 64 original. In time it would even make its way to the Nintendo Entertainment System. (See Doug Crockford’s “The Expurgation of Maniac Mansion to learn of the hilarious lengths the Games Group had to go through to get it accepted by Nintendo’s censorious management regime, who made the Toys “R” Us lady look like a libertine.) While it never topped many sales charts, Maniac Mansion turned into a perennial back-catalog star, selling far more units when all was said and done than any game the Games Group had released before. Its continuing popularity was such that in 1990 it spawned a successful children’s television series, a claim to fame that very few games can boast. Such success enabled Lucasfilm Games at last to firmly plant their feet and adhere to Lucas’s dictum to “not lose any money” while they built upon the reputation it engendered for them. They were now known first and foremost as a maker of graphic adventure games, the yin to Sierra’s yang. They had traveled a long and winding road to get here, but it seemed they had finally found a calling.

Maniac Mansion’s intrinsic value as a game is often dismissed today in favor of its historical role as the urtext for the many much-loved SCUMM games that followed it. That, however, is a shame, for its charms as the best graphic adventure ever made for the Commodore 64 are real, varied, and considerable. Yes, it’s a bit of shaggy beast in contrast to those later Lucasfilm classics, but it’s also in many ways the most complex and interesting of any of them; no other SCUMM game boasts anything like its seven different playable characters, with all of the alternate storylines and solutions they bring with them.

Yet the most winning thing about Maniac Mansion is its personality, which is in turn a tribute to the personalities who created it. Gilbert and Winnick, one senses, want you to have a good time, want you to solve the game and then come back for more, trying on new combinations of characters for size. Thanks largely to the essential good faith and sense of fair play with which its authors approached it, Maniac Mansion is a game that’s hard to dislike, despite its occasional sins in the form of a puzzle or two that could have been clued slightly better and one really egregious example of hunt-the-hotspot (hint: check the library very carefully). Its puzzles are varied, usually logical in their wacky way, and always entertaining, and are given a wonderful added dimension by the need to coordinate two or sometimes even all three kids in far-flung corners of the mansion to solve some of the more intricate problems. (Interestingly, Level 9 in Britain was doing much the same thing during the same time period in the realm of text adventures.) One other thing that helps immeasurably is that the mansion is a relatively constrained environment, limiting the scope of possibility enough to keep things manageable. And of course it also helps that the game manages to evoke the sylvan atmosphere of a long teenage summer night so beautifully using the blunt instrument of 8-bit graphics and sound. Likeability, good faith, and good intentions will get you a long way, in games as in life, and talent doesn’t hurt one bit either. Thankfully, Ron Gilbert, Gary Winnick, and their colleagues were possessed of all of the above in spades.

(Sources: the book Droidmaker by Michael Rubin; The Transactor of July 1986; The LucasArts Adventurer of Spring 1991; Commodore Magazine of June 1987 and November 1988; Computer and Video Games of December 1986; Retro Gamer 94 and 116. Ron Gilbert has a wealth of material on his own history on his website and his “Making of Maniac Mansion” presentation was also invaluable.

Feel free to download the Commodore 64 version of Maniac Mansion from here.)

 

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A New Force in Games, Part 2: A Habitat in Cyberspace

Habitat

Shortly before the departure of Peter Langston from the Lucasfilm Games Group, he and Steve Arnold hired one Chip Morningstar as a tools programmer. The latter was coming off a stint spent working for Ted Nelson, a sort of philosopher of information management who had coined the terms “hypertext” and “hypermedia” back in the 1960s. Morningstar, who says that “few people could actually work with Ted for more than a day or two without becoming clinically insane,” was initially thrilled to just hunker down making practical tools for game development on the Games Group’s Unix workstations.

But then, on one of his final days at the office, Langston tried to interest everyone in a joint playthrough of his own old multiplayer grand-strategy classic Empire, for the purpose of, according to Morningstar, “getting us to think about alternative modalities of game design.” They all played for many hours and then, with Langston’s encouragement, picked apart what they liked and didn’t like about the experience. Morningstar found he didn’t much like the very thing that seemingly made Empire a game: the cycle of build-up, increasing conflict, and the final triumph of one player — or, more frequently, the final nuclear annihilation of all of them. He would prefer it if “the world was much bigger and the player goals more open-ended.” He wrote up a proposal for an online portal to host a “10,000-player computer game” that showed the influence of Ted Nelson’s visions of networked consciousness as well as the cyberpunk science fictions that he’d been reading a lot of lately — works like True Names by Vernor Vinge and William Gibson’s brand new, seminal Neuromancer. The poetic language he employed in his proposal rather self-consciously echoes Gibson’s own descriptions of cyberspace.

Picture, if you will, a network, an intricate web of knots and threads spanning thousands of miles. The knots are machines, made of silicon, metal, and plastic. The threads are metal wires. It is a computer network. The machines are computers, sitting in homes, schools, and offices across the continent. The wires are telephone lines, tying the hundreds upon hundreds of individual processors into a single, unified whole. At each of these machines sit people. People of all kinds and all ages… they experience the signs and sounds of that which exists only in the wholeness of the web, and in their own minds.

Steve Arnold made a habit of filing away all of the ideas that poured out of his charges, even seemingly outlandish ones like this one. After all, you never knew what might be worth considering if the right partner and/or situation came along.

We haven’t had much occasion to talk about it yet on this blog, but PCs had always been seen by hackers as, amongst other things, tools of communication. One might even say it was in the PC industry’s very DNA. Well before Apple, for instance, Steve Jobs and Steve Wozniak had gotten their start as businessmen by selling “blue boxes” for purposes of “phone phreaking,” hacking the telephone system to make free long-distance calls. (The widespread application of telecommunications technology to illegal activities would also be an ongoing theme of the young industry.) The first modems were available almost as soon as the first PCs, using hardware designs adapted from bigger institutional computer systems.

To say that using a computer for telecommunications was challenging in the early days hardly begins to describe the situation. “Modem” stands for “modulator/demodulator.” It converts data into sound and transmits it over a phone line, the “modulating” part of the process. What sounds like an unholy racket to human ears can be converted — “demodulated” — back into data that a computer can understand by another modem at the other end of the line. A modem monopolized the phone line, meaning that unless you lived alone or could afford to spring for a second line, negotiations on its use with other householders were likely to be tense ones. Once made, modem connections were notoriously unstable. In many areas even the “call waiting” tone resulting from an incoming call would knock you off the line while simultaneously leaving you no way to answer the second call, a useless double whammy if ever there was one. And Modems were slow. A 300-baud modem, for many years the standard, could transmit or receive at about 35 characters per second, meaning a single line of text on an 80-column screen took well over two seconds to print, a full screen of 25 lines almost a full minute.

Assuming you were willing to put up with all these annoyances, whom should you actually call using your computer? The World Wide Web was still many years in the future, the Internet itself largely restricted to users at big universities and other research institutions, discussing esoteric subjects using specialized messaging software. Your realistic options could thus largely be divided into two categories: the so-called computerized bulletin-board systems, or BBSes, and, in time, bigger commercial dial-up services.

The typical BBS operator was a guy not that different from you who had elected to set up a little online presence with a spare computer — or a primary computer when he wasn’t actually using it — and a second phone line. Since these systems usually only had one modem and one phone line, only one user could actually be online at a time. Accessing a popular system was thus generally a matter of setting up a “war dialer,” a program to dial the BBS’s number again and again until the busy signal was replaced with a modem’s answering tone — all the while, of course, tying up your own phone line with the effort. Once online, you could read and post messages and upload and download software, within reason; you didn’t want to be That Guy staying online for hours and blocking everyone else out of the system. Indeed, popular systems often strictly limited your time to make sure that didn’t happen. Many of the BBSes were engines of software piracy. Thanks to phone phreaking, the necessary numbers and techniques for which were also widely distributed on pirate BBSes, pirates could call systems all over the country and the world, while more legitimate users unwilling to spend a fortune in long-distance fees were limited to those in their own hometowns. BBSes, even — especially! — the legitimate ones, were thus by their very nature very limited affairs, bound to a certain geographic area and, with only 24 hours in a day and only one phone line, sharply restricted in how many users they could realistically support. Many old-timers today will tell you that that was a big part of their charm.

Still, there was obvious potential for larger services that could bring more people together. In the late 1970s one Bill von Meister had an epiphany that would establish the model for such services for many years to come. When corporate America shut down for the evening, he realized, millions of processing hours on time-shared institutional computers went unused, as did much of the telecommunications infrastructure that linked all of those machines together. He founded an online service called The Source to take advantage of this excess capacity by essentially selling it to ordinary computer users at home, who could access his system via modem using local phone numbers that served as entrance ramps to normally business-focused packet-switched networks like Tymnet and Uninet. After The Source was announced at a gala event in June of 1979 — special guest/paid spokesman Isaac Asimov was there to declare it to represent nothing less than “the start of the information age” — similar online services began to spring up in considerable numbers, their user counts to climb steadily. CompuServe, the second entrant in the burgeoning field and always the largest and most lavishly promoted, had 5000 subscribers in 1980; 145,000 in 1984; 300,000 in 1986; 460,000 in 1988.

What people did on these services was in some senses mostly the same as what they do on the Internet today. By mid-decade CompuServe offered discussion forums and chat rooms on a huge variety of topics; an online encyclopedia; electronic editions of newspapers and magazines; online banks, stockbrokers, and other financial services; worldwide weather forecasts; online shopping malls, airplane tickets, and hotel reservations; and of course your very own private email address. Games were also popular; amongst the expected slate of traditional board and card games one could find the occasional standout, like CompuServe’s MegaWars, an elaborate and addictive multiplayer strategy game played on a universal scale, not all that far removed from Peter Langston’s Empire. The first accredited online university, called simply The Electronic University, already had 10,000 students by 1985, offering seven degrees from an Associates in the Arts to an MBA. The mainstream media began to publish the occasional skeptical report on a new phenomenon known as “online personals,” noting with shock that some people had supposedly ended up marrying others that they had first met online. Indeed, the amount of sharing that took place online was a constant source of surprise to the unwired. An apocryphal tale made the rounds, winding up eventually even on PBS’s Computer Chronicles program, of a woman who had announced on a chat room that she had had enough, that she was about to kill herself right there and then, only to be talked down from the brink by her interlocutors. Less positively but more inevitably, politicians began to fret about online pornography and child predation, making it an explicit crime to use a computer to traffic in child pornography — it was anyway, but that’s politics for you — with the Child Protection and Obscenity Enforcement Act of 1988.

It’s easy enough to see these services, described as I just have in the abstract, as essentially equivalent to the World Wide Web of today. That, however, would be a mistake. I really need to emphasize just how limited and primitive online services of the 1980s were by modern standards. Without the bandwidth to send pictures and with few computers capable of displaying them with any fidelity at all anyway, the online services were made of nothing but text, laboriously transmitted page by page at speeds of 300 or at best 1200 baud. There were no hyperlinks, no mouse support, no color, no sound, no fonts, no page layout, no windows or columns, just walls of slowly printing monospaced monochrome text separated by menu prompts in the form of blinking cursors. And each of these services was a world unto itself: if you signed up for CompuServe, you could only use those facilities that CompuServe offered, could only chat or send mail to other CompuServe subscribers. The interoperability and interconnectedness that define the World Wide Web of today didn’t exist, making your choice of which service to splurge for a fraught one indeed.

Finally, these services were expensive, staggeringly so by modern standards. In 1985 it cost $40 just to sign up with CompuServe, then $6 per hour at 300 baud or $12.50 per hour at 1200 baud during non-business hours. As for usage during business hours, that was so expensive that you didn’t even want to think about it — which was, after all, kind of the point. The other services charged similar rates. Small wonder that avid users devised and shared a multitude of techniques, from command shortcuts for bypassing layers of menus to ways of collecting digests of messages for reading offline, to minimize their time spent connected. And small wonder as well that, despite the services’ steadily increasing user bases, for many years relatively few computer owners had the requisite combination of financial wherewithal and patience to make use of them. At mid-decade it was estimated that less than 5 percent of active home-computer users subscribed to one of the commercial online services, while less than 40 percent of them even owned modems.

Those numbers represented opportunity. That, anyway, was how they were seen by Steve Case, marketing director for a heretofore underwhelming would-be purveyor of telecommunications services called Quantum Computer Services. Case came up with a scheme that would address some if not all of the reasons that most users still stayed away from the big online services. His QuantumLink would work only on Commodore 64s. Rather than using generic text-oriented terminal software, it would be given away as a user-friendly, colorful, point-and-click-driven application that would nevertheless interface with Quantum’s online databases via modem. And, aware that the Commodore market was the most price-conscious in computing, Case made QuantumLink dramatically cheaper than any other service: a flat fee of $10 per month, plus $3.60 per hour for certain “premium services,” whether delivered at 300 or 1200 baud. The scheme did come with its drawbacks, like the fact that major additions to the service would require the mailing of a new disk to every customer, and of course the fact that it would be limited to Commodore users, but on the whole Case believed the advantages would far outweigh the disadvantages.

QuantumLink

Critically, Case was able to convince Commodore themselves to sign on as sponsor and principal investor, making QuantumLink the “official” online service for Commodore owners. QuantumLink “telecommunications starter kits” were soon being inserted into every Commodore modem package, not to mention everywhere else Case could find to stick them. He was determined to make QuantumLink the easier, friendlier online service, suitable for the non-technical. “For the average guy,” he says, “we needed to offer the market something that was a little easier and cheaper and more useful.” Case’s “average guys” would sign up with QuantumLink to the tune of about 50,000 members one year after the service made its debut in November of 1985 — not bad numbers at all for a brand new, platform-specific online service that was starting from scratch.

QuantumLink's point-and-click main menu.

QuantumLink’s point-and-click main menu.

An online chat on QuantumLink

An online chat on QuantumLink.

QuantumLink featured a fairly typical slate of offerings, including plenty of games. The Commodore 64 was after all the premier gaming computer in the country, and the QuantumLink software had actually been built from the remnants of an earlier, failed venture called PlayNet, an attempt to create an online service revolving exclusively around games. QuantumLink’s games were largely inherited from that effort, including old standbys like backgammon, chess, checkers, hangman, and Go, as well as an online casino that dealt in perks rather than money. There were also heaps of public-domain games to download and play offline, plus demo versions of commercial games. Still, right from the outset QuantumLink and Commodore looked for an online game that was newer, bigger, and more exciting, something the likes of which had never been seen before. It was this quest that brought Clive Smith, a vice president of strategic planning at Commodore, out to Lucasfilm Games one day in the summer of 1985, well before the QuantumLink service was planned to actually go live. Smelling a chance to do something unprecedented on someone else’s dime, Steve Arnold pulled Chip Morningstar’s old proposal for a networked virtual world out of his ideas folder. Somewhat to everyone’s surprise, Smith immediately loved it. He quickly secured for Arnold and Morningstar a chance to pitch it in person to Quantum at their headquarters in Vienna, Virginia.

For his presentation, Morningstar dropped all vestiges of an “outer space/conquer the galaxy” type of game like Empire, or for that matter CompuServe’s MegaWars, in favor of a game that “looked kind of funky and suburban,” a “game” in name only that would ultimately be all about “the social dimension — people interacting with other people.” It was an idea so unprecedented that even its originator had difficulty describing or even completely envisioning it. The closest analogues would be MUDs — “multi-user dungeons,” essentially elaborate online text adventures in the spirit of Adventure and Zork that could be occupied by dozens of players at a time. Yet, while there was certainly a strong social element at play there, most MUDs also placed a heavy emphasis on dungeon-crawling, monster-killing, and leveling-up, whilst taking place in exactly the sorts of fantasy or science-fiction worlds that Morningstar had so definitively rejected. And of course MUDs consisted solely of text, while Morningstar’s world was imagined from the start as a richly graphical environment. Groping for the right vocabulary to describe his ideas, he found himself coining new jargon of his own, some of which has persisted to this day. Most notably, he borrowed the term “avatar” from Hinduism, where it represents a deity’s earthly incarnation. Morningstar used it to describe the onscreen figure that each player — the god in the machine, the deity pulling the strings — would control. That said, her avatar wouldn’t quite be her, at least not all the time, for Morningstar’s world would amongst other things be a space for role play, a space for trying new identities on for size. [1]Richard Garriott applied the same term to a game even earlier than Morningstar, during the development of Ultima IV: Quest of the Avatar, but his usage applies specifically to the ethical quest that forms the plot of that game: the player’s goal is to become an “avatar of virtue.” The more generalized use of the term in videogames is better attributed to Morningstar, even if Garriott’s usage probably better reflects its real implications in Hinduism. Whatever else you could say about “avatar,” it at least sounded more dignified than “puppet.”

The project, first dubbed Universe and then MicroCosm, was a hard sell. For some months Steve Case and the others at Quantum remained intrigued but uncertain. The contract wasn’t finalized and signed at last until December of 1985, after QuantumLink itself was already up and running. By this time the name had been changed yet again, this time to simply Habitat. Hoping to make a splash, the new partners rented the Palladium, the hottest new nightclub in New York City, to officially announce the project in mid-1986, despite the fact that there was still lots of work to be done before it could possibly go live. “It was quite an anomaly to have this essentially hip nightclub where people dressed in black… and then all these computer geeks showing off their multiplayer computer games,” admits Steve Arnold. “It was a little bit of a mismatch between PR positioning and target audience.”

Habitat

Undaunted, Quantum continued to hype Habitat quite heavily in their advertising. It was perpetually “coming soon,” first in the summer of 1986, then in the fall, then at some undetermined point in 1987. An initial spate of intrigued articles in the Commodore trade press dissipated as the months went by and the project started to look more and more like vaporware. Through it all Chip Morningstar struggled to actually build his monster with the help of a partner, another recent Lucasfilm hire named F. Randall Farmer. Only gradually did it dawn on them just what they had gotten themselves into. Making Habitat come alive was going to be hard. Really hard. Farmer has called the Habitat project the most complicated single thing ever done with a Commodore 64. While he’s hardly unbiased, it’s also difficult to think of a more ambitious rival. To help you appreciate Habitat‘s scope, I’d like to give you a description of the experience it was meant to provide for the player.

Habitat

When you signed up for Habitat, your first task must be to create your new avatar, choosing your sex, your hair color, the shape of your head and your facial features. Your avatar was then given a room of his own to live in, complete with a dresser for storing things and a cat for cuddling. (Yes, dog lovers were out of luck — and no, it wasn’t possible to kill your cat.) You commanded your avatar by moving the cursor about the screen and tapping the joystick button, which yielded a radial menu of four items: “go” (walk to where the cursor points), “do” (manipulate some object or machine to which the cursor points), “get” (pick something up), and “put” (drop something, possibly inside a container). You could, for instance, select “do” over the dresser to open a drawer and reveal its contents, which you could then manipulate via “get” and “put.” Your avatar could normally only carry one thing at a time, but you could use a container, like the handy sack seen in the screenshot above, to carry many more.

The discrete areas, called regions in Habitat terminology, were linked with one another to form a grid or map, like the individual rooms of a text adventure. This, however, was one huge adventure game. There were many thousands of public regions, plus a “Turf Sweet Turf” for every player. By “going” to the door of your home turf, you could access the grand world outside your avatar’s humble abode. It was there that you’d begin to meet others.

Habitat

Due to technical constraints, only six avatars could occupy a region at the same time, but you could communicate with all of your region-mates simply by typing whatever you liked on the keyboard. The text you typed appeared as comic-style thought bubbles over your avatar’s head for all to read.

And that’s largely all you needed to know in order to interact with Habitat. Yet that’s enough to allow for a huge scope of social possibility, a fact of which Morningstar and Farmer were well aware and of which they were determined to take full advantage. Your room contained a telephone with a functioning telephone number other players could use to call you. Likewise, you could call them by looking them up in a virtual telephone book and dialing. If you preferred the dying art of letter-writing, every avatar had a mailbox before her domicile, with a functioning post system for delivering letters. There was a bank; every player got a stipend of 100 tokens every day she logged in, which she could spend as she would. There was a travel agency and resort destinations to which it could send you, stores to buy clothes and gadgets, bars and galleries and theaters. To facilitate large-scale events like plays, concerts, and poetry readings despite the six-avatars-per-region limit, Lucasfilm implemented something called “ghost mode,” which let you peer into a region without your avatar being actually embodied there — ideal for being a passive member of an audience. There was a “teleport” system for getting around the thousands of regions as quickly and easily as possible, and hotels for overnight trips to far-flung corners of the world. For those needing a definite external goal to work toward, an “Oracle” found in a park near the center of the world assigned adventure-game-like quests: “find the mystic orb of Xebop and return it to the Temple of Zak.” But even they were envisioned as social rather than solitary affairs, often requiring multiple avatars to pull off.


Perhaps the most amazing thing about Habitat is that it actually worked at all on a purely technical level, on client machines that Morningstar himself describes as little more than “toys,” with 1 MHz 8-bit processors, 64 K of memory, and an unstable connection running at as slow as 300 baud. The servers that housed this virtual world and managed all of the clients did have a few more resources at their disposal: QuantumLink, and thus Habitat, ran on a cluster of Motorola 68000-based computers built by a company called Stratus. Still, managing a virtual community proved to be far more expensive in both human and computer hours than anyone had anticipated. Lucasfilm’s contract with Quantum called for an environment capable of supporting 20,000 users, with the possibility of scaling it up easily to 50,000 if necessary. By the time the active user base reached 50 employees and insiders, Morningstar admits, Lucasfilm was already starting to feel “over our heads.”

We needed things for 20,000 people to do. They needed interesting places to visit — and since they can’t all be in the same place at the same time, they needed a lot of interesting places to visit — and things to do in those places. Each of those houses, towns, roads, shops, forests, theaters, arenas, and other places is a distinct entity that someone needs to design and create. Attempting to play the role of omniscient central planners, we were swamped.

Morningstar and Farmer nevertheless continued to plug away. In the first weeks of 1988 QuantumLink finally began a public beta test consisting of about 500 players who had been lucky enough to wind up with membership packets containing a special “early-access pass” for Habitat. It’s here that the Habitat story gets really fascinating, as Morningstar and Farmer bring the world’s first massively-multiplayer virtual community fully online. Many of the questions they were soon being forced to address, the situations they confronted, will sound familiar to anyone who’s ever played in Ultima Online, World of Warcraft, or Second Life, or for that matter just read about them. Here, then, are some dispatches from the front of an 8-bit Second Life that lived for just a few months in 1988.


Addiction!

From the bureau of things that never change: some users promptly became addicted, which was a real problem for them given that this was a paid beta test, billed at the usual QuantumLink “premium” rate of $3.60 per hour. Some were soon racking up monthly bills of $200 or more, corresponding to well over 50 hours of play. One managed to hit $1000 in one month, despite warnings sent to his email address at $300 and $600 that he might want to “check out his usage in the billing section.” Horrifying as this was on one level, Lucasfilm and QuantumLink couldn’t help but note that in theory they would only need twenty more users just like him to cover all of their operating expenses and make Habitat profitable.

The One-Percenters

Seeking to make Habitat a believable place, Lucasfilm included richer and poorer areas, discount shops and luxury boutiques with largely the same goods but very different prices. Trouble began when a few players realized that they could actually pawn items in a rich area for more money than it cost to buy them new in a poor. They spent an entire night trekking back and forth, buying low and selling high. By morning they had effectively wrecked Habitat‘s economy, inflating the money supply by a factor of five and making themselves almost inconceivably rich in contrast to everyone else. These nouveaux riches began to usurp power for themselves, getting others to do their bidding for trifling (to them) amounts of money, dispensing bread and circuses to the masses in the form of games and treasure hunts. With little outlet for their immense fortunes in spite of all their best efforts to spend them, the superrich ended up establishing a lucrative trade amongst themselves in what became Habitat‘s most ostentatious symbol of conspicuous consumption: custom heads for their avatars.

Robbery! Murder!

Weapons could be purchased in Habitat and player-versus-player conflict was allowed in the so-called “wilderness areas” outside of city limits, although the consequences of “death” were relatively mild: everything the dead avatar was carrying would be dumped onto the ground where she had been standing, and she would then be teleported back to her home turf, once again intact. Of course, it took about five minutes for someone to start randomly shooting people in order to take their stuff. This led to…

Law and Order Must Be Imposed!

The inhabitants decided that a police department must be established, and held elections for sheriff. Inevitably, the guy who won by a landslide was one of the one-percenters, who could afford a campaign on a scale of which the other candidates could only dream. Did someone say something about the role of money in politics?

Christianity Under Siege!

The first virtual church was opened by a Greek Orthodox minister. Those who wanted to join his flock were forbidden from stealing or engaging in any sort of violence. Unfortunately, whenever the minister and his flock weren’t around other players would march in, strip the church bare, and pawn the lot. The minister finally had to appeal directly to Lucasfilm for a special dispensation: a lock for his church.

Family Values

While there is no record of any relationships formed inside Habitat escaping into the real world, there were at least three virtual-world weddings, all taking place in that aforementioned church. Lucasfilm helpfully joined the newlyweds’ turfs together for cohabitation. The first virtual divorce followed the first virtual marriage by just two weeks.

Dangerous Bedfellows

It was possible for players to “sleep over” in other players’ turfs rather than their own, if invited inside. Soon con artists started finagling such invitations from naive players, then logging in while the victim still slept blissfully and absconding with everything in the room.

It’s About Ethics in In-Game Journalism!

A couple of enterprising players founded a newspaper, The Weekly Rant, consisting of as many as fifty pages full of news, fiction, classified advertisements, and announcements (including news of weddings and divorces). Absolutely everyone in Habitat was soon using it as an essential resource until, after a dispute about editorial content — the publisher wanted a shorter newspaper with less fiction — the editor abruptly quit. Habitat felt the loss keenly for all of its remaining days.

Arms Negotiations

For a special area they were creating called “The Dungeon of Death,” two players convinced Lucasfilm to build them special “elephant guns” that could kill another avatar in one shot instead of the usual twelve or so, on the condition that they would use them only in the person of their alter egos “Death” and “The Shadow” who lurked within the dungeon. Embarrassingly, one day while playing Death on loan Randall Farmer himself managed to get himself killed by another player, who promptly scooped up the gun. An ordinary player, unbound by any strictures whatsoever, now had this massively destabilizing weapon in her hot little hands. After threats and negotiations, a deal was struck: 10,000 tokens to buy the gun back. Echoing a thousand Hollywood thrillers, the two parties met on the grounds of Habitat‘s largest public park to make a tense exchange through a neutral intermediary; one can’t help but imagine their respective posses lurking tensely in the bushes all around in case trouble started.


The immediate transplantation of real-world societal structures and, one might say, societal woes into Habitat might be read as depressing. On another level, though, it was a sign that Habitat worked, that it had become a real community. “In a real system that is going to be used by real people,” wrote Morningstar and Farmer later, “it is a mistake to assume that the users will all undertake the sorts of noble and sublime activities which you created the system to enable. Most of them will not. Cyberspace may indeed change humanity, but only if it begins with humanity as it really is.”

In time, Morningstar and Farmer came to categorize the inhabitants of Habitat into five categories that perhaps apply almost equally well to the real world.

The Passive: Easily 50 percent of the number of users fall into this category, but they probably use only 20 percent of the connect time (rough estimates). They tend to show up for events ad-hoc and when the mood strikes. This group must be led by the hand to participate. They tend to want to “be entertained” with no effort, like watching TV.

The Active: This group is the next largest, and made up the bulk of the paying user-hours. The Active user participates in two to five hours of activities a week. They ALWAYS have a copy of the latest paper (and gripe if it comes out late).

The Motivators: The real heroes of Habitat. The Motivators understand that Habitat is what they make of it. They set out to change it. They throw parties, start institutions, open businesses, run for office, start moral debates, become outlaws, win contests.

The Caretakers: The Caretakers are “mature” Motivators. They tend to help the new users, control personal conflicts, record bugs, suggest improvements, run their own contests, officiate at functions, and in general keep things running smoothly.

The Geek Gods: The operator’s job is most important. It really is like being a Greek God from the ancient writings. The Oracle grants wishes and introduces new items/rules into the world. With one bold stroke of the keyboard, the operator can create/eliminate bank accounts, entire city blocks, or the family business. This is a difficult task as one must consider the repercussions of any “external” events to the world. Think about this: would you be mad at “God” if one day suddenly electricity didn’t work anymore? Habitat IS a world. As such, someone should run it that has experience in that area. A Geek God must understand both consistency in fictional worlds and the people who inhabit it.

In the beginning, Morningstar and Farmer tried to micromanage the world, but it quickly became clear that this would be impossible, even with just 500 players. Designing a massively-multiplayer game is a fundamentally different discipline than designing for a single player. A player in a single-player game expects and deserves to have the world revolve around her; a player in a massively-multiplayer game is but one among many would-be heroes. The reality of this difference, a difference which Morningstar and Farmer were amongst the first people in the world to confront, became clear with their first attempt at a large-scale community treasure hunt, the so-called “D’nalsi Island Adventure.” Farmer spent weeks designing and building the quest and the 100-region island that would house its goal, the lost “Amulet of Salesh,” hidden away in a remote, seldom-visited corner of the world. After announcing the quest at a special community meeting held in the county courthouse, Farmer and Morningstar sat back to watch the players go to work, anticipating it would take them some days to return with the amulet. As it turned out, someone found the island within fifteen minutes, then recovered the amulet therein within eight hours. Most players were never even aware that the quest was happening before it was all over.

Clearly, Habitat could not depend on such externally imposed quests, quests which the most knowledgeable and the most powerful were always destined to win. What happened inside Habitat would instead have to be driven by the players themselves. By the time the beta ended, Morningstar and Farmer had shifted their thinking entirely, realizing that the success of this virtual world would depend on them being able to move enough users along each step of the continuum outlined above, from curious but Passive non-participants to Geek Gods who had the competency and the interest to start to play a major role in the underlying workings of the world itself. (One might also say that this is the main goal a real-world society has for each succeeding generation.) From the standpoint of game design, this would prove to be the number-one lesson of Habitat — a sort of transcendence of game design. Morningstar and Farmer made a conscious effort to begin to think more like facilitators than game designers. When players came to them asking for an elephant gun or a church, they asked them what they planned to use it for and, if all seemed kosher, did their best to provide.

And then, just like that, it was suddenly all over. The beta ended and Habitat went dark forever, leaving a million might-have-beens in its wake.  Steve Arnold:

We found that we had pushed the C-64 to its limits, and, if we had to do it all over again — and I’m not trying to insult C-64 owners — we really would have developed the Habitat program on a different system. Once we finished Habitat and really sat down and looked at it, we realized there was a lot more technology needed to do multiplayer gaming — a lot more than we could do effectively on the C-64.

Habitat just didn’t scale well, wasn’t going to work with 20,000 or 50,000 players. In addition to the problems on the client side, Quantum noted that Habitat, even with just 500 players, had already consumed an inordinate amount of processing power on their servers during the beta period. They claimed that trying to deliver a full-scale Habitat would require a massive investment in infrastructure that they just weren’t in a position to pay for.

That said, there were doubtless other factors at play in the mutual reluctance of both Quantum and Lucasfilm to commit yet more resources to making Habitat live for real. They were now well into 1988, and it was becoming clear that the Commodore 64, a computing evergreen for so long, was beginning to fade at last. This reality left neither partner eager to commit more resources to expensive long-range projects for the platform. Lucasfilm was shifting to MS-DOS as their front-line development platform, while Quantum was now pouring most of the revenue they were earning from QuantumLink into new online services targeting other platforms rather than continuing to make major improvements to the old service.

Lucasfilm washed their hands of Habitat in mid-1988 by selling the whole technology package to Fujitsu, who used it to create Club Caribe, a stripped-down environment of a relatively compact 500 regions, on QuantumLink in 1989. It essentially functioned as an amusing chat interface, with most of the elements that made Habitat a real, functioning community stripped away. “Don’t get the idea that Club Caribe is a half-baked attempt to implement a vision that was too far ahead of its time,” wrote one magazine reviewer eager not to lose QuantumLink’s advertising dollars but also not quite willing to completely avoid the truth. That, of course, was exactly what it was, although even as Club Caribe the technology was still more than able to impress those who weren’t aware of the full scope of Chip Morningstar’s original dream. Habitat‘s technology continued to live on to one degree or another in other Fujitsu projects spanning much of the next decade, such as the Habitat Japan that was launched in 1990 and another virtual world called WorldsAway that was launched on CompuServe during that service’s twilight years of the mid-1990s. Yet it wouldn’t be until Ultima Online in 1997 that an online virtual world of quite the same scope and complexity as the original Habitat would be attempted again, and not until Second Life in 2003 that a functioning virtual community of quite the same player-driven character would be dared again. (Second Life also has a more direct connection to Habitat: F. Randall Farmer was a consultant on the later venture.) Such spans are practically millennia in the fast-paced world of computers. Habitat was perhaps doomed to fail from the beginning, but if you’re going to fail you might as well make it a failure for the ages.

QuantumLink, and the Club Caribe to be found within it, persisted as what might be most charitably described as a “legacy service” for a surprisingly long time, not finally going dark until November 1, 1994, just a few days shy of its ninth birthday and after the death of Commodore itself. By that time, however, it was little more than an afterthought for its parent company, now one of the biggest success stories of the nascent Internet boom. After some hiccups in the form of failed AppleLink and PCLink services, you see, Steve Case had finally hit paydirt with America Online, which became the new name of Quantum Computer Services itself in 1991. I’m going to guess that you might have heard of them. If not… well, stick around. We’ll get there.

(Sources: the book Droidmaker by Michael Rubin; Compute!’s Gazette of January 1985, May 1985, March 1986, January 1987, December 1987, and January 1989; Run of August 1986 and November 1989; Commodore Microcomputers of November/December 1986; Computer and Video Games of May 1987. Two episodes of the television show Computer Chronicles, “Modems and Bulletin Boards” from 1985 and “Online Services Part One” from 1987, are pertinent. The Internet Archive gives access to a now-defunct site created by Keith Elkin that was devoted to Habitat. The Museum of Art and Digital Entertainment’s site hosts a Lucasfilm-to-Fujitsu technology-transfer document dating from the summer of 1988 that’s full of fascinating information and insights. Finally, Chip Morningstar and F. Randall Farmer have a website full of still more invaluable information and insights.)

Footnotes

Footnotes
1 Richard Garriott applied the same term to a game even earlier than Morningstar, during the development of Ultima IV: Quest of the Avatar, but his usage applies specifically to the ethical quest that forms the plot of that game: the player’s goal is to become an “avatar of virtue.” The more generalized use of the term in videogames is better attributed to Morningstar, even if Garriott’s usage probably better reflects its real implications in Hinduism.
 

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