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Shannara (or, Bookware Mark 2)

Book publishers, book authors, and booksellers first discovered computer software in 1983. Spurred by the commercial success of early text adventures like Zork and The Hobbit and by the rhetoric surrounding them, which described the new frontier of text-based digital interactive storytelling as the beginning of a whole new era in literature, publishers like Simon & Schuster, Addison-Wesley, and Random House made significant investments in the field, even as authors from Isaac Asimov to Roger Zelazny signed on for book-to-text-adventure conversions. Meanwhile B. Dalton and Waldenbooks, the two largest bookstore chains in the United States, set aside substantial areas in their stores for software. (Ditto W.H. Smith in Britain.) Those shelves were soon groaning with “computer novels,” “interactive novels,” and “living literature.” Well-known books in the genres of science fiction and fantasy, along with mysteries, thrillers, horror novellas, comic novels… all became computer games. Even the venerable likes of William Shakespeare, Hans Christian Andersen, and Robert Louis Stevenson appeared in shiny new interactive editions. A future American Poet Laureate wrote a text adventure, and Simon & Schuster came within a whisker of buying Infocom, the king of what the latter now preferred to call “interactive fiction” rather than mere text adventures.

This era of “bookware” was as short-lived as it was heady. In 1983, contracts were signed and groundwork was laid; in 1984, bookware products began reaching the public in large numbers; in 1985, with only Infocom’s adaptation of The Hitchhiker’s Guide to the Galaxy having lived up to its maker’s commercial expectations, book publishers began nervously formulating their exit strategies; in 1986, the last stragglers reached the market almost unremarked and bookware passed into history. With computer graphics and sound rapidly improving, game makers now set off to hunt the chimera of the interactive movie instead of the interactive book. It seemed that bookware had been nothing more than an exercise in faulty metaphors.

But then, exactly one decade after the beginning of the first bookware boom, it all started up again, as many of the same big names from last time around woke up to the potential of computer software all over again. Instead of parser-driven text adventures, however, they were now entranced by the notion of the CD-ROM-based electronic book: a work of non-fiction or fiction that was designed to be read non-linearly, for which purpose it was strewn with associative hyperlinks, and that incorporated photographs, illustrations, diagrams, sound effects, music, and video clips to augment the text wherever it seemed appropriate. In the face of all these affordances, some believed that the days of the paper-based book must surely be numbered. The big book publishers themselves weren’t so sure, but were terrified of being left behind by something they didn’t quite understand. “Everyone knows this business [of multimedia CD-ROMs] is potentially enormous,” said Alberto Vitale, Random House’s hard-driving CEO. “But what kind of shape it will take, how big it will actually be, and how it will evolve remains a very big question mark.” Laurence Kirshbaum of Warner Books was blunter: “I don’t know if there’s the smell of crisis in the air, but there should be. Publishers should be sleeping badly these days. They have to be prepared to compete with software giants like Bill Gates.”

The book publishers coped with the uncertainty in the way that big companies often do: by throwing their weight and money around in an attempt to bludgeon their way into continued relevance. And none of them did so more energetically than Alberto Vitale’s Random House. In 1993, they signed a high-profile deal with Broderbund Software to produce multimedia versions of Dr. Seuss’s classic children’s books, sending the smaller company’s share price soaring from $3.75 to $41 and sending a sum of money “well into the seven figures” to the late author’s widow. They also invested in Humongous Entertainment, a publisher of children’s edutainment founded by the Lucasfilm Games veteran Ron Gilbert, to create a series of “Junior Encyclopedias.” They formed their own software-distribution arm, under the tech-trendy portmanteau appellation of RandomSoft, to move the products of their partners and friends into bookstores. And, in the summer of 1994, in a deal that represented the most obvious throwback yet to the previous era of bookware, they invested $2.5 million in Legend Entertainment.

The investment didn’t come out of the blue: the two companies had worked together before. In 1991, Legend had sought and acquired a license to make a pair of games based on Random House author Frederick Pohl’s Gateway series of science-fiction novels. That deal had been followed by two more, to make games based on Piers Anthony’s Xanth series and Margaret Weis and Tracy Hickman’s Death Gate series. Legend, in other words, had been making bookware games for Random House on their own initiative since before the latter even knew they wanted such things. Now that that realization had dawned, Random House’s investment would serve to bind Legend closer to them and ensure that more of their books could become well-executed games. They already had a first candidate in mind: the bestselling Shannara series of high-fantasy novels.



The Sword of Shannara, the first book in the series, had appeared in 1977, one of the early heralds of a post-Dungeons & Dragons boom in fantasy fiction that would soon cause the fantasy genre to utterly eclipse its traditional sibling genre of science fiction in sales. The author of the 700-plus-page epic was Terry Brooks, a 33-year-old attorney who had spent the last ten years working on it intermittently in his spare time. The very first novel to be published by the new science-fiction and fantasy imprint Del Rey Books, it was a huge success right from the start; it sold 125,000 copies in its first month and became the first fantasy novel to make the New York Times bestseller list for trade paperbacks. But at the same time, it was savaged by even much of the genre-fiction establishment as little more than bad Lord of the Rings fan fiction. The prominent editor and critic Lin Carter, for example, pronounced it “the single most cold-blooded, complete ripoff of another book that I have [ever] read.” From a further remove in time, the J.R.R. Tolkien expert John Lennard can describe it only slightly more kindly today as “the first of a number of overt imitations of The Lord of the Rings that are, however popular, manifestly inferior works, but testify to the taste for [the] high and extended fantasy epic that Tolkien created.”

As Lennard’s recent dismissal of Shannara suggests, the combination of big sales and deep-seated critical antipathy has clung to the series right to the present day, as has Terry Brooks’s status as Public Offender #1 in the rogue’s gallery of Tolkien ripoff artists. Shannara is, the scoffers say, a simulacrum of the surface elements of The Lord of the Rings — warriors and wizards, magical swords and apocalyptic battles — without any of its thematic depth or philosophical resonance, a charge which even Brooks’s fans must find difficult to entirely refute. On the other hand, the same description applies to thousands of other works of fantasy in book, movie, and game form, so why single this one out so particularly? Brooks himself was and is by all indications a decent sort, who loves his work and has few illusions about his place in the literary pantheon. “I don’t have any desire to write the great American novel,” he said in 1986. “Why experiment with something that’s an unknown quantity when I’m comfortable working with fantasy?” He noted forthrightly in 1995 that he wasn’t exactly catering to the most refined literary tastes: “I think you are most intense in your reading habits when you’re in your teenage years. Magic is ‘real,’ your hormones are raging, and you’re more open. When I’m writing, I’m always writing to that group of people.” For all that I may have no personal use for the likes of a Terry Brooks novel at this stage of my life, I and every other critic should keep in mind the wise words of Edmund Wilson before rushing to condemn his books too lustily: “If other persons say they respond, and derive from doing so pleasure or profit, we must take them at their word.”

Brooks himself was not a gamer in 1994, but his twelve-year-old son was: “I enjoy watching him,” he said at the time. He hit it off wonderfully with Bob Bates of Legend at their first meeting, and was excited enough to describe this partnership as the potential beginning of a whole new, trans-media era for the Shannara series: “I like the idea that I will continue to write the books and others will work on projects which surround the timeline, characters, and settings I’ve established.”



It sounded like an excellent plan to everyone involved. But alas, Shannara‘s computer debut would turn into a “troubled” project, the first of that infamous breed of game in Legend’s relatively drama-free history up to that point. It was plagued by communications problems and a mismatched set of expectations on the part of Legend and Corey and Lori Ann Cole, the game’s out-of-house design team. But, having talked at length to both Bob Bates and Corey Cole about what went down, I can confidently say that no one involved is angry or vindictive about any of it today; “sad” would be a more accurate adjective. Everyone involved was genuinely trying to make his or her own vision of Shannara into the best game it could possibly be. And, as we’ll see in due course, the end result actually succeeds pretty darn well in spite of itself.

The Coles first came to work with Legend due to a pressing lack of in-house designers capable of taking on the Shannara project. At the time the Random House deal was consummated, Bob Bates was working on an “ethics training game” for the American Department of Justice, an odd but profitable sideline from Legend’s main business of making adventure games, while Steve Meretzky had recently moved on to start his own software studio. Of the three trainee designers who had made Gateway a few years before — a project consciously conceived as a sort of designer boot camp — Glen Dahlgren was finishing up Death Gate, Mike Verdu was in the planning stages of a non-licensed game called Mission Critical, and Michael Lindner was planning a sequel to the non-Legend game Star Control II. Programmers were in similarly short supply. Legend was a company with more food on its plate than it could eat, which was definitely better than the opposite situation, but a problem nonetheless. They wanted very much to please Terry Brooks and Random House by making a great Shannara game in a timely fashion, but they just didn’t have the bodies to hand to do so. So, they decided to look for outside help.

Bob Bates had met the Coles for the first time before Legend even existed, at a dinner hosted by Computer Gaming World editor Johnny L. Wilson during the late 1980s. He liked them personally, and was pleased for them when the Quest for Glory series which they were creating for Sierra did well. He started to talk seriously with them about doing a game for Legend in early 1994, when their future with Sierra was looking more and more uncertain in light of that company’s push into bigger-budget interactive movies starring real actors. Within weeks of that conversation, the worst happened: Quest for Glory V was cancelled in its early design phase and the Coles were told that their services were no longer required by Sierra.

Thus when Random House strongly suggested that Legend make a Shannara game, it seemed like kismet to everyone concerned. Not only were the Coles highly respected adventure-game designers, but specialists in the fantasy breed of same. Still, the source material initially “gave us pause,” admits Corey.

Both Lori and I had read The Sword of Shannara in college, and we weren’t impressed. We considered it a blatant Lord of the Rings copy. Sad to say, we enjoyed both Raymond E. Feist and David Eddings more than Terry Brooks.

However, we decided to keep our minds open and reread The Sword of Shannara. My revised opinion was that the first one-third of the book was a blatant ripoff, but after that, the book delved into new territory and became its own work. We went on to read The Elfstones of Shannara [the second book in the series] and agreed that it had merit. Our belief is that Brooks started out as a beginning writer thinking the way to make a book as successful as The Lord of the Rings was to essentially write the same book. But as he went along, he developed his own authorial voice and became a much stronger writer.

Terry Brooks gave the Coles his all-important nod of approval after they met with him and showed themselves to be familiar with his work. “There’s the matter of losing control,” he conceded, “but when I talked to these folks and realized how much they cared about the books and the characters, I felt better.” The Coles proposed slotting an original story between the first and second books in the series — for here there was, as Bob Bates puts it, “a generational gap”: “the hero of the second book was the grandson of the hero of the first book.”

The hero of the Coles’ game, then, would be the son of the hero of the first book. The game would take place about ten years after said book’s conclusion, casting the player in the role of Jak Ohmsford, son of Shea. (The Ohmsfords and their fellow residents of the bucolic Shady Vale are the equivalent of Tolkien’s hobbits of the Shire). Jak would learn from the wizard Allanon (Gandalf) that Brona (Sauron) was feeling his oats once again and was up to no good. The quest that followed would take Jak and the party of companions he would acquire across the length and breadth of Brooks’s well-developed if less than breathtakingly original fantasy world, at minimal cost to the continuity of the extant novels.

The Coles were friendly with a fellow named Bob Heitman, who had worked for years at Sierra as one of the company’s best software engineers, until he had left with Sierra’s chief financial officer Edmond Heinbockel and Police Quest designer Jim Walls to form Tsunami Media, a somewhat underwhelming attempt to do what Sierra was already doing. (Tsunami was also another player in the second bookware boom, creating a pair of poorly received games based on Larry Niven’s Ringworld series.) Now, Heitman had cut ties with Tsunami as well and set up his own software house, which he called Triton Interactive. Between them, the Coles and Triton should be able to make the Shannara game using Legend’s technology, with only light supervision from Bob Bates and company — which was good, considering that Legend was located in the Washington, D.C., suburb of Chantilly, Virginia, the Coles and Triton three time zones away in rural Oakhurst, California. The project began in earnest in the fall of 1994. All parties agreed that the Shannara computer game would be finished within one year — i.e., in time for the Christmas of 1995 — for a budget of $362,000.

The problems began to crop up on several separate fronts soon after the new year of 1995. Heitman could be abrasive; Corey liked to say that “some people do not suffer fools gladly, but Bob Heitman doesn’t suffer them at all.” Bob Bates, whom Heitman may or may not have considered a fool, was unimpressed with his counterpart’s shoot-from-the-hip way of running his development studio. Following a visit to Oakhurst in February, his assessment of Triton’s performance was not good:

1) No one is really taking charge of project management.

2) The animation requirement is up to 60 man-weeks, and they haven’t been able to hire any artists yet.

3) One background artist we supplied simply isn’t producing.

4) They’re not segmenting text from code, so there’s a big localization problem coming.

5) Internal personality problems are plaguing the team.

Bob Bates was also worried that Triton might use the software technology Legend was sharing with them in other companies’ projects, and almost equally worried that other companies’ code might sneak into Shannara with potential legal repercussions, given the chaos that reigned in their offices.

With tempers flaring, the Coles stepped in to try to calm the waters. They formed their own company, which they called FAR Productions, after Flying Aardvark Ranch, their nickname for their house in Oakhurst. Officially, FAR took over responsibility for the project, but the arrangement was something of a polite fiction in reality: FAR leased office space from Triton and continued to work with largely the same team of people. Nevertheless, the arrangement did serve to paper over the worst of the conflicts.

Meanwhile Bob Bates had other issues with the Coles themselves — issues which had less to do with questions of competence or even personality and more to do with design philosophy. The Coles had enjoyed near-complete freedom to make the Quest for Glory games exactly as they wanted them, and were unused to working from someone else’s brief. They wanted to make their Shannara game an heir to their previous series in the sense of including a smattering of CRPG elements, including a combat engine. Bob Bates, a self-described “adventure-game purist,” saw little need for them, but, perhaps unwisely, never put his foot down to absolutely reject their inclusion. Instead they remained provisionally included — included “for now,” as Bob wrote in February — as the weeks continued to roll by. In July, with the ship date just a few months away, combat was still incomplete and thus untested on even the most superficial level. “This would have been a good time to drop it,” admits Bob, “but we did not.”

While the one source of tension arose from a feature that the Coles dearly wanted and Bob Bates found fairly pointless, the other was to some extent the opposite story. From the very beginning, Bob had wanted the game to include an “emotion-laden scene” near the climax that would force the player to make a truly difficult ethical decision, of the sort with no clear-cut right or wrong answer. The Coles had agreed, but without a great deal of enthusiasm on the part of Lori, the primary writer of the pair. Considering Bob’s cherished ethical dilemma little more than a dubious attempt to be “edgy,” she proved slow to follow through. This caused Bob to nag the Coles incessantly about the subject, until Lori finally wrote a scene in which the player must decide the fate of Shella, the daughter of another character from the first novel and a companion in Jak’s adventures. (We’ll return to the details and impact of that scene shortly.)

But the ironic source of the biggest single schedule killer was, as Corey Cole puts it, having too few constraints rather than too many: “A mentor once told me that the hardest thing [to do] is to come up with an idea, or build something, with no constraints.” Asked by Bob Bates what they might be able to do to make the game even better if they had an extra $50,000 to hand, the Coles, after scratching their heads for a bit, suggested adding some pre-rendered 3D cut scenes. “If I had known then what I found out by the end of the project,” says Corey, “I’d have said, ‘No, thanks, we’ll finish what we started.’ I ended up sleeping at the office, since each render required hand-tweaking and took about four hours.”

Still more problems arose as the months went by. The father of the art director had a heart attack, and his son was forced to cut his working hours in order to care for him. Another artist — the same one who “simply isn’t producing” in the memo extract above — finally confessed to having terminal cancer; he wished to continue working, and no one involved was heartless enough not to honor that request, but his productivity was inevitably affected.

Legend had agreed to handle quality control themselves from the East Coast. But in these days before broadband Internet, testing a game of 500 MB or more from such a distance wasn’t easy. Bob Bates:

All development work had to cease while a CD was being burnt. Then it was Fed-Exed across the country, and then we would boot it. Sometimes it just didn’t work, or if it did work, there would be a fatal bug early in the program. The turnaround cycle on testing was greatly reducing our efficiency. By the time testers reported bugs, the developers believed they had already fixed them. Sometimes this was true, sometimes it wasn’t.

On October 2, 1995, about five weeks before the game absolutely, positively needed to be finished if it was to reach store shelves in time for Christmas, Bob Bates delivered another damning verdict after his latest trip to Oakhurst:

* There is no doc for the rest of the handling in the game. [This cryptic shorthand refers to “object-on-object handling,” a constant bone of contention. Bob perpetually felt like the game wasn’t interactive enough, and didn’t do enough to acknowledge the player’s actions when she tried reasonable but incorrect or unnecessary things. Lori Ann Cole, says Corey, “felt that would distract players from the meaningful interactions; she refused to do that work as a waste of her time, and potentially harmful to her vision of the game.”]

* The final game section is not coded.

* Combat is not done.

* Lots of screen flashes and pops.

* Adventurer’s Journal is not done.

* Too many long sequences of non-interaction.

* Too many places where author’s intent is not clear.

* Map events (major transitions) are not done.

* Combat art is blurred.

* Final music hasn’t arrived from composer.

As Bob saw it, there was only one alternative. He flew Corey Cole and one other Oakhurst-based programmer to Virginia and started them on a “death march” alongside whatever Legend personnel he could spare. Legend was struggling to finish up Mission Critical at the same time, meaning they were suddenly crunching two games simultaneously. “The fall of 1995 was really enjoyable at Legend,” Bob says wryly. “We coded like hell until the thirteenth of November. We hand-flew the master to the duplicators and the game came out Thanksgiving week. Irreparable damage [was done] to the team. We have not worked together since.” The final cost of the game wound up being $528,000.



The scale of Legend’s great Problem Project is commensurable with the company’s size and industry footprint. The development history of Shannara isn’t an epic that stretches on for years and years, like LucasArts’s The Dig; still less is it a tale of over-the-top excess, like Ion Storm’s Daikatana. Shannara didn’t even ship notably late by typical industry standards. Still, everything is relative: as a small company struggling to survive in an industry dominated more and more by a handful of big entities, Legend simply couldn’t afford to let a project drag on for years and years. In their position, every delay represented an existential threat, and outright cancellation of a project into which they’d invested significant money was unthinkable. For those inside Legend, the drama surrounding Shannara was all too real.

But the Shannara story does have an uncommon ending for tales of this stripe: the game that resulted is… not so bad at all, actually. It’s not without its flaws, but it mostly overcomes them to leave a good taste in the mouth when all is said and done. In the interest of being a thorough critic, however, let me be sure to address said flaws, which are exactly the ones you would expect to find after reading about the game’s development.

One might say that Shannara is at its worst when it’s trying to be a Quest for Glory. Lacking the time and resources to make the game into a full-fledged CRPG/adventure hybrid, but determined not to abandon what had become their design trademark, the Coles settled for a half-baked combat engine that’s unmoored from the rest of the game and ultimately, as Bob Bates noted above, rather pointless. With no system of experience points or levels being implemented, you earn nothing from fighting monsters, even as the whole exercise further fails to justify its existence by being any fun in its own right. There are the seeds of some interesting player choices in the combat engine, but they needed much more work to result in something compelling. Legend’s last-minute solution to the problem during that hellish final crunch was to dial the difficulty way, way back, thereby trivializing the combat without eliminating it. Such compromises serve no one well in the end.

In the name of fairness, I should note that Corey Cole offers a different argument for the combat being there at all and taking the form it does — one that I don’t find hugely convincing on the face of it, but to each his own:

The “pointless combat” is very much as planned in the design. It’s an anti-war point that fits closely into the Sword of Shannara zeitgeist, and which we reinforced in the game text: there are no winners in war (or in battle). The enemy forces are vast, and our hopefully realistic characters are not superheroes. Their object is to traverse the map while fighting as little as possible. When they do fight, it is risky and saps the party’s strength. Think of the hobbits vs. the ringwraiths atop Amon Sul (Weathertop). They had no chance. That’s Jak and Shella’s situation against the forces of Brona. The “win condition” is escaping with their lives.

I must confess that I struggle to identify much of an “anti-war point” in a series of books which revels in an endless series of apocalyptic wars, but I’ve only skimmed the surface of Terry Brook’s huge oeuvre. Perhaps I’m missing something.

Bob Bates’s own hobby horse — his big ethical dilemma — doesn’t fare much better in my opinion. Near the end of the game, Jak’s companion Shella is mortally wounded by an evil shifter.  (Shifters are Brooks’s version of Tolkien’s ringwraiths). If allowed to expire on her own, her soul will be claimed by Brona. Another of Jak’s companions can heal her using the magical Elfstones he carries, but expending them now will mean he can’t use them for their intended purpose of stopping Brona’s plans for world domination in their tracks. Jak’s only other choice is to kill Shella himself, then perform a Ritual of Release to free her soul; this is what she herself is begging him to do. It certainly sounds like a difficult choice in the abstract. Once again, though, a difference in design priorities resulted in a half-baked compromise in practice. In the finished game, saving Shella with the Elfstones results in a few screens of text followed by a game over — meaning that the ethical choice isn’t really a choice at all for any player who wishes to actually finish the game she paid good money for. The whole comes across as overwrought rather than moving, manipulative rather than earnest.

Yet neither the halfhearted combat nor the half-baked moral choice fills enough of the game to ruin it. Constrained though the Coles may have been from indulging in another of the delightful free-form rambles that their Quest for Glory series was at its best, they remained witty writers well able to deliver an entertaining guided tour through Terry Brooks’s world. And despite all the day-to-day problems on the art front, the final look of the game lives up to Legend’s usual high standards, as does the voice acting and the music by the legendary game composer George “The Fat Man” Sanger. If the puzzles are seldom anything but trivially easy — a conscious design choice for a game that everyone hoped would, as Corey Cole puts it, “attract many Terry Brooks fans who had no previous adventure-game experience” — they give the game a unique and not unwelcome personality: Shannara plays almost like an interactive picture book or visual novel rather than a traditional hardcore adventure game. With so little to impede your progress, you move through the story quickly, but there’s still enough content here to fill several enjoyable evenings.

Upon its release, Shannara approached 100,000 units in sales, enough to turn a solid profit. Although its impact on the market was ultimately less than what Random House and Terry Brooks had perhaps hoped for, its relative success came as a relief by this point to Bob Bates and everyone else at Legend, who had had such cause to question whether the game would ever be finished at all. Reviews, on the other hand, tended to be unkind; hardcore gamers looking for a challenge were all too vocally unimpressed with the game’s simple storybook approach. Computer Gaming World‘s adventure columnist Scorpia went on a rather bizarre rant about the fate of Shella, which she somehow twisted into a misogynistic statement:

I would not have minded had she died gloriously in battle; that is often the fate of heroes and heroines. What happens is: Shella is mortally wounded, but lingering on, and Jak — to save her soul — must kill her on the spot and perform a certain ritual. The only woman in the entire game, and she not only dies, but goes out a helpless lump.

I’ve heard that game designers are wondering how they can get more women playing games; if they keep presenting us with garbage like this, it isn’t going to happen anytime soon. Far too many products these days have exclusively male heroes doing this, that, and the other; women are either nonexistent or mere adjuncts, at best.

While I agree wholeheartedly with Scorpia’s last sentence in the context of the times, the rest of her outrage seems misplaced, to say the least. Shella is never presented as anything other than strong, smart, and brave in Shannara, and she dies nobly in the end. Any number of other games would have made a more worthy target for Scorpia’s ire.

For my own part, I can happily recommend Shannara to anyone looking for a bit of comfortable, non-taxing fantasy fun. “In hindsight, we’re very proud of the game we made,” says Corey Cole. That pride is justified.


The inclusion of Terry Brooks’s novel in the Shannara box is a throwback to the olden days of bookware.

The graphics are bright and inviting.

There’s a seemingly free-form overland-movement view, although the places to which you can actually travel are always constrained by the needs of a linear plot. Monsters wander the map as well. You can attempt to fight or avoid them; most players will find the latter preferable, given how unsatisfying combat is.

The combat screen. There are the seeds of some interesting ideas here — the Coles could always be counted on to put some effort into their combat engines — but it’s poorly developed.

Shella and Jak keep up a nice, flirting banter throughout most of the game. Like so much here, their relationship has the flavor of a well-done young-adult novel. Belying the bad feelings that came to surround its making at times, Shannara never fails to be likable from the player’s perspective, a tribute to Corey Cole’s professionalism and to Lori Ann Cole’s deft writerly touch.


(Sources: the books Tolkien’s Triumph: The Strange History of The Lord of the Rings by John Lennard, Axel’s Castle: A Study of the Imaginative Literature of 1870-1930 by Edmund Wilson, and the post-1991 edition of Sword of Shannara by Terry Brooks; Computer Gaming World of November 1994, November 1995, and March 1996; Starlog of June 1986; CD-ROM Today of June/July 1994 and January 1995; New York Times of September 11 1993 and May 22 1995; Newsweek of August 13 1995; Los Angeles Times of April 21 1994; Atlantic of September 1994. Most of this article, however, is drawn from an interview with Bob Bates and internal Legend documents shown to me by him, as well as an email correspondence with Corey Cole. My huge thanks go out to both of them for taking the time.

Shannara is not available for purchase today, but you might find the CD image archived somewhere — hint, hint — if you look around. I’ve prepared a stub of the game that’s ready to go if you just add it to the appropriate version of DOSBox for your platform of choice and a BIN/CUE or ISO image of the CD-ROM.)

 
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Posted by on September 17, 2021 in Digital Antiquaria, Interactive Fiction

 

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Quest for Glory III and IV

The VGA remake of Quest for Glory I. By this point, Sierra’s graphics exceeded the quality of most Saturday-morning cartoons, and weren’t far off the standard set by feature films, being held back more by the technical limitations of VGA graphics than those of the artists doing the drawing.

Quest for Glory, Lori Ann and Corey Cole’s much-loved series of adventure/CRPG hybrids, took a year off after its second installment, while each half of the couple designed an educational game for Sierra’s Discovery Series. After finishing her Discovery game Mixed-Up Fairy Tales, a less ambitious effort aimed at younger children than Corey’s The Castle of Dr. Brain, Lori headed a remake of the first Quest for Glory, using VGA graphics and a point-and-click interface in place of EGA and a parser. While opinions vary as to the remake’s overall worthiness — I’m personally fonder of the original version, as is Corey Cole — no one could deny that it looked beautiful in 256 colors. Sierra was, like many other media producers at the time, operating in a short-lived intermediate phase between analog and fully-digital production techniques, which gave the work a look unique to this very specific period. For example, most of the characters in the Quest for Glory I remake were first sculpted in clay by art director Arturo Sinclair, then digitized and imported into the game. One can only hope that contemporary gamers took the time to appreciate the earthy craftsmanship of his work. Sierra and much of their industry would soon fall down the full-motion video rabbit hole, and the 3D Revolution as well was just over the horizon, poised to offer all sorts of exciting new experiential possibilities but also to lose almost as much in the way of aesthetic values. It would, in other words, be a long time before games would look this good again.

Thankfully, the era of hand-drawn — or hand-sculpted — art at Sierra would last long enough to carry through the next two Quest for Glory games as well. Much else, though, would conspire against them, and in my opinion neither the third nor the fourth game is as strong as either of the first two. Today we’ll have a look at these later efforts’ strengths and failings and the circumstances that led to each.


Well before starting work on the very first Quest for Glory, Lori Ann Cole had sketched out a four-game plan for the series as a whole. It would see the player’s evolving hero visiting four different cultural regions of a fantasy world, all drawn from cultures of our own world, in adventures where the stakes would get steadily higher. The first two games had thus covered medieval Germany and the Arab world, and the last two were slated to go to the murky environs of Eastern Europe and the blazing sunshine of mythic Greece. In fact, Quest for Glory II ends with an advertisement of sorts for the “upcoming” Quest for Glory III: Shadows of Darkness, the Eastern European game. Yet almost as soon as the second game was out the door, the Coles started to have misgivings. To go with its milieu drawn from Romanian and Slavic folklore and the Gothic-horror tradition, Shadows of Darkness was to have a more unfriendly, foreboding approach to gameplay as well. The Coles planned to make “aloneness, suspicion, and paranoia,” as Corey puts it, the hallmarks of the game. They didn’t want to abandon that uncompromising vision, but neither were they sure that their players were ready for it.

Shortly before leaving Sierra to join Origin Systems, staff writer Ellen Guon suggested that the third game could easily be set in Africa instead, following up on an anecdote mentioned by one of the characters in passing in Quest for Glory II — thus extending the series’s arc from four to five games and postponing the “dark” entry until a little later. The Coles loved the idea, and Quest for Glory III: The Wages of War was born. Sure, making it did interfere with some of the thematic unities Lori had built into the series; its entries had been planned to correspond with the four classical elements of Earth, Fire, Air, and Water, as well as the four cardinal compass directions and the four seasons. But perhaps that was all a little too matchy-matchy anyway…

Other, less welcome changes were also in the offing: the new game’s gestation was immediately impacted by the removal of Corey Cole from most of the process. Corey had originally been hired by Sierra in a strictly technical role — specifically, for his expertise in programming the Atari ST and the Motorola 68000 CPU at its heart. His first assigned task had been to help port Sierra’s then-new SCI game engine to that platform, and he was still regarded around the office as the resident 68000 expert. Thus when Sierra head Ken Williams cooked up a scheme to bring their games to the Sega Genesis, a videogame console that with an optional CD-ROM accessory was also built around the 68000, it was to Corey that he turned. So, while Lori worked on Quest for Glory III alone, Corey struggled with what turned out to be an impossible task. The Genesis’s memory was woefully inadequate, and its graphics were limited to 64 colors from a palette of 512, as opposed to the 256 colors from a palette of 262,144 of the VGA graphics standard for which Sierra’s latest computer games were coded. Wiser heads finally prevailed and the whole endeavor was cancelled, freeing up Corey to reform his design partnership with Lori.

This happened, however, only in the final stages of Quest for Glory III‘s development. Among fans today, this game is generally considered the weakest link in the series, and the absence of Corey Cole is often cited as a primary reason. I’ll return to the impact his absence may have had, but first I’d like to mention what the game undeniably does right: the setting.

It’s often forgotten that Egypt, that birthplace of so much of human civilization, is a part of Africa; this essential fact, though, Lori Ann Cole didn’t neglect. The western part of the game’s map, where you begin, feels like an outlying outpost of Egyptian culture, complete with the pyramids and other monumental architecture we know from our history books. As you travel eastward, the savanna turns into jungle, and the societies you meet there become reflections of tribal Africa. It’s all drawn — both metaphorically, through the writing, and literally, through the graphics — with considerable charm and skill. Sub-Saharan Africa in particular isn’t a region we see depicted very often in games, and still less often with this degree of sympathy. As I noted in my first article on the Quest for Glory series, there’s a travelogue quality that runs through its entirety, showing us our own world’s many great and varied cultures through the lens of these fantasy adventures. The third game, suffice to say, upholds that tradition admirably.

Also welcome is the theme of the game. In contrast to most computer games, this one has you trying to prevent a war rather than win one. The aforementioned Egyptian and tribal African cultures have been set at odds by a combination of prejudices, misunderstandings, and — this being a fantasy game and all — the odd evil wizard. It’s up to you to play the peacemaker. “You start getting a better and better idea of just how senseless war is,” says Corey, “and how everybody loses by it.” Of course, there’s a certain cognitive dissonance about an allegedly anti-war game in which you spend so much of your time mowing down monsters by decidedly violent means, but props for effort.

In fact, any criticism of Quest for Glory should be tempered by the understanding that what the Coles did with this series was quite literally unprecedented, and, further, that no one else has ever tried to do anything quite like it since. While plenty of vintage CRPGs, dating all the way back to Wizardry, allowed you to move your characters from game to game, the Quest for Glory series is a far more complex take on a role-playing game than those simple monster bashers, with character attributes affecting far more aspects of the experience than combat alone — even extending into a moral dimension via a character’s “honor” attribute and the associated possibility to change to the prestige class of Paladin. It must have been tempting indeed to throw out the past and force players to start over with new characters each time the Coles started working on the next game in the series, but they doggedly stuck to their original vision of four — no, make that five — interlinked games that could all feature the very same custom hero, assuming the player was up to the task of buying and playing all of them.

But, fundamental to the Coles’ conception of their series though it was, this approach did have its drawbacks, which were starting to become clear by the time of Quest for Glory III. Corey Cole himself has admitted that “the play balance — both pacing and combat difficulty — and of course the freshness of the concept were strongest in Quest for Glory I.” Certainly that’s the entry in this hybrid series that works best as a CRPG, providing that addictive thrill of seeing your character slowly getting stronger, able to tackle monsters and challenges he couldn’t have dreamed of in the beginning. The later games are hampered by the well-known sense of diminishing returns that afflicts so many RPGs at higher levels; it’s much more fun in tabletop Dungeons & Dragons as well to advance from level 1 to level 8 than it is from level 8 to level 16. Even when you find that you need to spend time training in order to meet some arbitrary threshold — more on that momentarily — your character in the later Quest for Glory games never really feels like he’s going anywhere. The end result is to sharply reduce the importance of the most unique aspect of the series as it wears on. For this player anyway, that also reduces a big chunk of the series’s overall appeal. I haven’t tried it, but I suspect that these games may actually be more satisfying to play if you don’t import your old character into each new one, but rather start out fresh each time with a weaker hero and enjoy the thrill of building him up.

Sanford and Son make an appearance.

Quest for Glory III also disappoints in other ways.The first two games had been loaded with alternative solutions and approaches of all stripes, full of countless secrets and Easter eggs. Quest for Glory III is far less generous on all of these fronts. There just isn’t as much to do and discover outside the bounds of those things that are absolutely necessary to advance the plot. And one of the three possible character classes you can play, the Thief, has markedly fewer interesting things to do than the others even in the course of doing that much. The whole game feels less accommodating and rewarding — less amenable to your personal choices, one might say — than what came before. It plays, in other words, more like just another Sierra adventure game and less like the uniquely rich and flexible experience the first two games are.

This lack of design ambition can to some degree be attributed to the absence of Corey Cole for most of the design process. Corey was generally the “puzzle guy” in the partnership, dealing with all the questions of smaller-scale interactivity, while Lori was the “story gal,” responsible for the wide-angle plotting.  And indeed, when I asked Corey about his own impressions of the game in relation to its predecessors, he acknowledged that “certainly Quest for Glory III is lighter on puzzles, while having just as much story as Quest for Glory II.”

Yet Corey’s absence isn’t the only reason that the personality of the series began to morph with this third installment. The most obvious change between the second and third game — blindingly obvious to anyone who plays them back to back — is the move from a parser-based to a pure point-and-click interface. I trust that I don’t need to belabor how this could remove some of the scope for player creativity, and especially what it might mean for the many little secrets for which the first two games are so known. I’m no absolute parser purist — my opinion has always been that the best interface for any given game is entirely contextual, based upon the type of experience the designer is trying to create — but I can’t help but feel that Quest for Glory lost something when it dumped the parser.

One issue with Quest for Glory III that may actually be a subtle, inadvertent byproduct of the switch to point-and-click is a certain aimlessness that seems baked into the design. Too much of the story is predicated on unmotivated wandering over a map that’s not at all suited to more methodical exploration.

I hate the Quest for Glory III overland map with a passion. Unique locations aren’t signaled on it, but it’s nevertheless vital that you thoroughly explore it, meaning you’re forced to click on any formation that looks interesting in the hope that it’s more than decorative, a process which disappoints and frustrates more often than not. And while you’re wandering around in this random fashion, you’re constantly being attacked by uninteresting monsters and being forced to engage in tedious combat. Note that what you see above is only the first of several screens full of this sort of thing.

When I played Quest for Glory III, I eventually wound up in that dreaded place known to every adventure player: where you’ve exhausted all your leads and are left with no idea what the game expects from you next. This was, however, a feeling new to me in the course of playing this particular series. When I turned with great reluctance to a walkthrough — I’d solved the first two games entirely on my own — I learned that I was expected to train my skills up to a certain level in order shake the plot back into gear.

But how, you ask, can such problems be traced back to the loss of the parser? Well, Corey has mentioned how Lori — later, he and Lori — attempted to restore some of the sense of spontaneity and surprise that had perhaps been lost alongside the parser through the use of “events”: “Instead of each game scene having one specific thing that happens in it, our scenes change throughout the game. Sometimes the passage of time triggers a new event, and sometimes it’s the result of the ripple effect of player actions. It was supposed to feel organic.” When this approach works well, it works wonderfully well in providing a dynamic environment that seems to unfold spontaneously from the player’s perspective, just the way a good interactive story should. That’s the best-case scenario. The worst case is when you haven’t done whatever arbitrary action is needed to get a vital event to fire, and you’re left to wander around wondering what’s next. Finally, when you peek at a walkthrough, the mechanisms behind it all are revealed in the ugliest, most mimesis-annihilating way imaginable. I understand what Quest for Glory III wants to do, and I wholeheartedly approve. But there needed to be more work done to avoid dead spots — whether in the form of more possible triggers or just of more nudges to tell the player what the game expects from her — or, ideally, both.

Another odd Quest for Glory tradition was to give each game in the series a new combat system. Quest for Glory III tried to add a bit more strategy to the affair with buttons for “swing,” “dodge,” “thrust,” and “parry,” but in my experience at least simply mashing down the swing button works as well as anything else. Thus another Quest for Glory tradition: that of none of these multifarious combat systems ever being completely satisfying.

Still, whatever the game’s failings, few players or reviewers in its own time seemed to notice. Upon its release in September of 1992 — just four months after the Quest for Glory I remake — Quest for Glory III was greeted with solid sales and positive reviews, a reception which stands in contrast to its contemporary reputation as the weakest link in the series. With this affirmation of their efforts and with Corey now free of distractions, the Coles plunged right into the fourth game. Quest for Glory IV would prove the most ambitious and the most difficult entry in the series — and, in my opinion anyway, its greatest waste of potential.

The game officially known simply as Quest for Glory: Shadows of Darkness — Sierra inexplicably dropped the Roman numeral this time and this time only — is indeed often spoken of as the “dark” entry of the series, but that claim strikes me as, at most, relative. My skepticism begins with the unbelievably cheesy subtitle, which put my wife right off the game before she saw more than the title screen. (“Someone should tell those people that darkness doesn’t make shadows…”) Banal subtitles, perhaps (hopefully?) delivered with an implied wink and nudge, had become something of a series trademark by this point — Trial by Fire? The Wages of War? Cliché much? — but this was taking things to a whole other level.

Dr. Brain fans will presumably be pleased to meet his alter ego Dr. Cranium in Quest for Glory IV. (Frankie, for the record, is a female Frankenstein whose “assets” Dr. Cranium very much approves of.)

To speak more substantively (or at least less snarkily), the “dark” aspects of the game come to the fore intermittently at best. I’ve played games which I’ve found genuinely scary; this is not one of them. It certainly includes plenty of horror tropes, but it’s difficult to take any of it all that seriously. This is a game that features Dr. Brain channeling Dr. Frankenstein. It’s a game where you fight a killer rabbit lifted out of Monty Python and the Holy Grail. It’s a game where you win the final battle against the evil wizard by telling him the Ultimate Joke and taking advantage when he collapses into laughter. From the Boris Karloff imitator guarding the gates to the villain’s castle to Igor the hunchbacked gravedigger, this is strictly B-movie horror — or, perhaps better said, a parody of B-movie horror. It’s hard to imagine anyone losing sleep over this game.

In fact, I was so nonplussed by its popularly accepted “dark” label that I asked Corey what he thought about it, and was gratified to find that he at least partially agreed with me:

Maybe a better word would be “unforgiving.” A Quest for Glory III theme is friendship and the need to work together with others. In Quest for Glory IV, we turned that around 180 degrees. The player would start out on his own, mistrusted by everyone. Through the course of the game, he will gradually win people’s trust and once again have allies by the end. This is not an easy theme for players new to the series to handle.

Lori Ann Cole elaborated on the same idea in a contemporary interview:

You’ll be very much alone [in Quest for Glory IV]. In Trial by Fire, you had a lot of friends to help you. You always had a place to go back to rest. You always had a place of safety until the very end of the game. Once you get into Shadows of Darkness, you’re not going to have any sanctuary. You won’t be able to trust anyone because nobody will trust you.

It’s true that a few subplots here strain toward a gravitas unlike anything else the Coles have ever attempted. In particular, the vampire named Katrina can be singled out as a villain who isn’t just Evil for the sake of it. She’s kidnapped a little girl from the village that is your center of operations, and one of your quests is to rescue her. In the course of doing so, you learn that the kidnapping was motivated by Katrina’s desperate, very human desire for family and companionship in her isolated castle. You end up killing her, of course, but her story is often praised — justifiably on the whole, if sometimes a bit too effusively — as a benchmark for intelligent characterization in games.

Structurally, Quest for Glory IV is most reminiscent of the first game in the series. You arrive in the village of Mordavia, part of a region that goes by the same name, which has been plagued of late by vampires, ghosts, mad scientists, and most of the other inhabitants of the Hammer Horror oeuvre. As you solve the villagers’ considerable collection of problems one by one, they go from being spit-in-your-food hostile to lauding you as the greatest hero in the land. In the best tradition of the series, and in contrast to some of the most commonly voiced complaints about Quest for Glory III, much of the game is nonlinear, and some of it is entirely optional.

The combat system in Quest for Glory IV owes a lot to the Street Fighter franchise of standup-arcade, console, and computer games, which were among the most popular of the era. Corey Cole considers it the best combat engine in the history of the series; opinions among fans are more divided. For those not interested in street-fighting their way through a Quest for Glory game, the Coles did make it possible for the first time to turn on an auto-combat mode.

Sadly, though, the game is nowhere near as playable as Quest for Glory I, II, or to some extent even III. This fault arises not from doing too little but rather from attempting to do too much. At the risk of being accused of psychoanalyzing its designers, I will note that the Coles had clearly been psyching themselves up to make this game for a long time — that, even as it was being pushed back to make room for Quest for Glory III, it had long since come to loom over their conception of the series as the Big Statement. Even when they were giving interviews to promote the finished Quest for Glory III, the conversation would keep drifting into their plans for the fourth game. “It will be a very intense game to design,” said Corey in one of those interviews, a comment that could be taken to reflect either excitement or trepidation — or, more likely, both. This was to be the place where the series departed from being easygoing light fantasy to become something more challenging, both thematically and in terms of its puzzles and other mechanics.

So, they just kept cramming more and more stuff into it. The setting doesn’t have the laser focus of the earlier games in the series, all of which portrayed fairly faithfully the myths and legends of a very specific real-world culture. Quest for Glory IV, despite including some monsters drawn from real Eastern European folklore, is more interested in Western pop culture’s idea of Transylvania than any real place — a land of shadows and creatures that go bump in the night and “I vant to bite yer neck.” Then, because the parade of Gothic-horror clichés apparently wasn’t enough, the Coles added H.P. Lovecraft’s Cthulhu Mythos to the mix (or, as the manual calls him, “P.H. Craftlove”). The two make decidedly uneasy bedfellows. Gothic horror, as expressed best in Bram Stoker’s ultimate Gothic novel Dracula, takes place, explicitly or implicitly, in an essentially moral universe drawing heavily from Christianity, in which Good and Evil, God and the Devil, are real entities at war with one another, thus setting up the narratives of sin and redemption which predominate. Lovecraftian horror, on the other hand, posits an utterly uncaring, amoral universe, in which Good and Evil are meaningless concepts, mere ephemera of the deluded human imagination. To combine the two in one work of fiction is… problematic.

For all that one has to wonder whether any fans of this heretofore genial series were truly saying to themselves, “You know, what these games really need to be is harder,” the Coles’ determination to make this entry more difficult than its predecessors isn’t invalid in itself. In trying to make their harder game, however, they sometimes fall into the all too typical trap of making a game that’s not so much more difficult as less fair. The CRPG aspects are yet further de-emphasized in favor of more puzzles, some of which push the bounds of realistic solubility. And, for the first time in the series’s history, there are irrecoverable dead ends to wander into scattered across the design, along with other situations that seem like dead ends. The latter arise because the design once again relies heavily on “events” that the player triggers without being aware how she does so — and, once again, this isn’t a bad thing at all in theory, but in practice it’s too easy to get stuck in a cul de sac with no idea how to prod the plotting machinery into motion again.

Greatly exacerbating all of these issues — indeed, virtually indistinguishable from them, given that it’s often unclear which design infelicities are intentional and which are not — are all the bugs. Even today, when patch after patch has been applied, the game remains a terrifyingly unstable edifice. If your (emulated?) machine runs just a little bit too slow or too fast, it will crash at random points with a cryptic “Error 47” or “Error 52.” But far worse are the hidden bugs that can ruin your game while letting you play on for hours without realizing anything is wrong. The most well-known of these involves a vital letter that’s supposed to show up at your hotel, but that, for reasons that are still imperfectly understood even after all these years, sometimes fails to do so. If you’re unfortunate enough to have this happen to you, it will only be much, much later, when you can’t figure out what to do next and finally turn to a walkthrough, that you realize you have to all but start over from scratch.

In my experience, an adventure game must establish a bond of trust with its player to be enjoyable. My dominant emotion when playing Quest for Glory IV, however, was just the opposite. I mistrusted the design, and mistrusted the implementation of the design even more, asking myself at every turn whether I’d broken anything, whether this latest problem I was having was a legitimate puzzle or a bug. When you have to meta-game your way through a game, relying on FAQs and walkthrough to tiptoe around all its pitfalls, it’s awfully hard to engage with the story and atmosphere.

Still, I can be thankful that I first played Quest for Glory IV a quarter-century after its original release, after all those patches had already been applied. The game that shipped on December 31, 1993, was in a truly unconscionable, very probably unwinnable condition. This wasn’t, I should emphasize, the fault of the Coles, who would have given anything to have a few more months with their baby. But Sierra was having an ugly year financially, and decided that the game simply had to be released before the year was out for accounting reasons, come what may. If there was any justice in the world, they would have been rewarded with a class-action lawsuit for knowingly selling a product that was not just flawed but outright broken. To give you a taste of what gamers unwise enough to buy Quest for Glory IV in its original incarnation got to go through, I’d like to quote at some length from the review by Scorpia, Computer Gaming World magazine’s regular adventure columnist.

My difficulties began after the game was installed and it simply refused to run, period. A call to the Sierra tech line revealed that Shadows of Darkness, as released, was not compatible with the AMI BIOS (not exactly an obscure one). This was related to the special 32-bit protected mode under which the software operates. Fortunately, a patch was available, and I quickly got it online.

After the patch was applied, the game finally came up. Unfortunately, it came up silent. The 32-bit protected mode grabs all of upper memory for itself, so nothing can be loaded high, and a bare-bones DOS boot disk is necessary. This made it impossible to load in the Gravis Ultrasound Roland emulator, and I found that with the Sound Blaster emulator loaded low, the game again wouldn’t run. So, I had to play with no sound or music, which explains why there is no commentary on either.

I ran from a boot disk without sound, and for a while everything was fine. However, the further into the game, the slower it was in saving and restoring. Actual disk access was quite speedy, but waiting for the software to make up its mind to go to disk took a long time, often a minute or more. Some online folk complained of waiting three minutes or longer to restore a saved game. It was usually faster to quit the game, rerun it, and then restore a position. For saving, of course, you just had to wait it out.

Regardless of the frustrations, I got through the game [playing as] a Paladin and a Mage, and then moved on to the Thief. Three quarters of the way along, the game crashed in the swamp whenever I tried to open the Mad Monk’s tomb. This turned out to be a “random error” that might or might not show up. It hadn’t done so with the other two heroes, but this time it reared its ugly head.

Well, Sierra had a patch that fixed both this problem and the interminable waits for saves and restores (this patch, by the way, came out some time after the first one I had gotten). There was only one drawback: because of the extensive changes made to the files, my saved games were no good and I had to start over again from the beginning.

So, I started my Thief over. By day 11 in the game, all the quests had been finished, the five rituals collected, and it was just a matter of waiting for a certain note to appear in my room one morning (this note initiates the end of the game). On day 26, I was still waiting for it. Nothing could make it appear, even replaying from some earlier positions. Either the trigger for this event was not set, or somehow it was turned off. I had no way of knowing, and, with that in mind, I had no inclination to start from scratch again. This also happened to other players who were running characters other than Thieves, and we all eventually abandoned those games.

A way around the dead-end problem was worked out by Sierra. The key is spending enough nights in your room at the inn to hear several “voice dreams,” and, most importantly, hearing the weeping from the innkeeper’s room one midnight (you are awakened by this; don’t stay up waiting for it). These events must happen before you rescue Tanya.

Once those situations have occurred, it should be safe to rescue the girl. I tried this in my Thief game, and after spending two extra nights in my room, the problem was cleared up and I finished the game with the Thief. So, if you have been waiting around for that note, and it hasn’t shown, follow the above procedure and you should be able to continue on with the game.

Scorpia’s last two paragraphs in particular illustrate what I mean when I say that you can’t really hope to play Quest for Glory IV so much as meta-game your way through it with the aid of walkthroughs. She was extremely lucky to have been among the minority with online access at the time of the game’s release, and thus able to download patches and discuss the game’s multiple points of entrapment with other players. Most would only have been able to plead with Sierra’s support personnel and hope for a disk to arrive in the mail a week or two later.

What ought to have been the exciting climactic battle of Quest for Glory IV was so buggy in the original release that the game was literally impossible to complete. It’s remained one of the worst problem spots over the years since, requiring multiple FAQ consultations to tiptoe through all the potential problems. Have I mentioned how exhausting and disheartening it is to be forced to play this way?

Some months after the bug-ridden floppy-based release, Sierra published Quest for Glory IV on CD-ROM, in a version that tried to clean up the bugs and that added voice acting. It accomplished the former task imperfectly; as already noted, plenty of glitches still remain even in the version available for digital download today, not least among them the mystery of the never-appearing letter. The latter task, however, it accomplished superlatively. In a welcome departure from the atrocious voice acting found in their earliest CD-ROM products, Sierra put together a team of top-flight acting professionals, headed by the dulcet Shakespearian tones of John Rhys-Davies — a veteran character actor of many decades’ standing who’s best known today as Gimli the dwarf in Peter Jackson’s Lords of the Rings films — as the narrator and master of ceremonies. Rhys-Davies, who had apparently signed the contract in anticipation of a quick-and-easy payday, was shocked at the sheer volume of text he was expected to voice, and took to calling the game “the CD-ROM from hell” after spending days on end in the studio. But he persevered. Indeed, he and the other actors quite clearly had more than a little fun with it. The bickering inhabitants of the Mordavia Inn are a particular delight. These voice actors obviously take their roles with no seriousness whatsoever, preferring to wander off-script into broad semi-improvised impersonations of Jack Nicholson, Clint Eastwood, and Rodney Dangerfield. Would you think less of me if I admitted that they’re my favorite part of the game?

Of course, one could argue that Sierra’s decision to devote so many resources to this multimedia window dressing, while still leaving so many fundamental problems to fester in the core game, is a sad illustration of their misplaced priorities in this new age of CD-ROM-based gaming. The full story of just what the hell was going on inside Sierra at this point, leading to this imperfect and premature Quest for Glory IV as well as even worse disasters like their infamously half-finished 1994 release Outpost, is an important one that needs to be told, but one best reserved for a later article of its own.

For now, suffice to say that Quest for Glory IV was made to suffer for its failings, with a number of outright bad reviews in a gaming press that generally tended to publish very little of that sort of thing, and with far worse word of mouth among ordinary gamers. For a long time, its poor reception seemed to have stopped the series in its tracks, one game short of Lori Ann Cole’s long-planned climax. When a transformed Sierra, under new owners with new priorities, finally allowed that fifth and final game to be made years later, it would strike the series’s remaining fans as a minor miracle, even as the technology it employed was miles away from the trusty old SCI engine that had powered the series’s first four entries.

The critical consensuses on Quest for Glory III and IV have neatly changed places in the years since that last entry in the series was published. The third game was widely lauded back in the day, the fourth about as widely panned as the timid gaming press ever dared. But today, it’s the third game that is widely considered to be the series’s weakest link, while the fourth is frequently called the very best of them all. As someone who finds them both to be more or less flawed creations in comparison to what came before, I don’t really have a dog in this fight. Nevertheless, I do find this case of switched places intriguing. I think it says something about the way that so many play games — especially adventure games — today: with FAQ and walkthrough at the ready for the first sign of trouble. There’s of course nothing wrong with choosing to play this way; I’ve gone on record many times saying there is no universally right or wrong way to play any game, only those ways which are more or less fun for you. And certainly the fact that you can now buy the entire Quest for Glory series for less than $10 — much less when it goes on sale! — impacts the way players approach the games. No one worries too much about rushing through a game they’ve bought for pocket change, but might be much more inclined to play a game they’ve spent $50 on “honestly.” All of which is as it may be. I will only say that, as someone who does still hate turning to a walkthrough, the more typical modern way of playing sometimes dismays me because of the way it can — especially when combined with the ever-distorting fog of nostalgia — lead us to excuse or entirely overlook serious issues of design in vintage games.

But lest I be too harsh on these two middle — middling? — entries in this remarkable series of games, I should remember that they were produced in times of enormous technological change, in a business environment that was changing just as rapidly, and that those realities were often in conflict with their designers’ own best intentions. Corey Cole:

Lori has commented that we started at Sierra almost completely clueless, and had to figure out how to design a Sierra-style game “from scratch.” Then, armed with that knowledge, we confidently started work on the next game, only to have Sierra pull the rug out from under us. Each time the technology and management style changed, we had to rework many of the techniques we had developed to make our previous games.

They may be, in the opinion of this humble reviewer anyway, weaker than their predecessors, but neither Quest for Glory III nor IV is without its interest. If you’d like to see the progression of one of the most unique long-term projects in the history of gaming, by all means, have a look and decide for yourself.

(Sources: Questbusters of May 1992, September 1992, December 1992, September 1993, February 1994; Sierra’s InterAction magazine from Fall 1992, Summer 1993, and Holiday 1993; Computer Gaming World of January 1993 and April 1994; the readme file included with Sierra’s 1998 Quest for Glory Collection; documents and other materials included in the Sierra archive at the Strong Museum of Play. Most of all, my thanks go to Corey Cole for once again allowing me to pepper him with questions, even though he knew beforehand that my opinion of these two games wasn’t as overwhelmingly positive as it had been the last time around.

The entire Quest for Glory series is available for purchase as a package on GOG.com. And by all means check out the Coles’ welcome return to game design in the spirit of Quest for Glory, the recently released Hero-U: Rogue to Redemption. I don’t often get to play games that aren’t “on the syllabus,” as a friend of mine puts it, but I made time for this one, and I’m so glad I did. In my eyes, it’s the best thing the Coles have ever done.)

 
 

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Adventure-Game Rock Stars Live in Conference

On August 24, 1990, CompuServe hosted an online discussion on adventure-game design which included Ron Gilbert, Noah Falstein, Bob Bates, Steve Meretzky, Mike Berlyn, Dave Lebling, Roberta Williams, Al Lowe, Corey and Lori Ann Cole, and Guruka Singh Khalsa. This is, needless to say, an incredible gathering of adventuring star power. In fact, I’m not sure that I’ve ever heard of its like in any other (virtual) place. Bob Bates, who has become a great friend of this blog in many ways, found the conference transcript buried away on some remote corner of his hard drive, and was kind enough to share it with me so that I could share it with you today.

If you’re a regular reader of this blog, you probably recognize all of the names I’ve just listed, with the likely exception only of Khalsa. But, just to anchor this thing in time a bit better, let me take a moment to describe where each of them was and what he or she was working on that August.

Ron Gilbert and Noah Falstein were at Lucasfilm Games (which was soon to be renamed LucasArts). Gilbert had already created the classic Maniac Mansion a few years before, and was about to see published his most beloved creation of all, one that would have as great an impact among his fellow designers as it would among gamers in general: The Secret of Monkey Island. Falstein had created Indiana Jones and the Last Crusade for Lucasfilm in 1989. Their publisher had also recently released Brian Moriarty’s Loom, whose radically simplified interface, short length, and relatively easy puzzles were prompting much contemporaneous debate.

Bob Bates, Steve Meretzky, Mike Berlyn, and Dave Lebling had all written multiple games for the now-defunct Infocom during the previous decade. Bates had recently co-founded Legend Entertainment, where he was working on his own game Timequest and preparing to publish Spellcasting 101: Sorcerers Get All the Girls, Meretzky’s first post-Infocom game and Legend’s first game ever, in a matter of weeks. Berlyn had been kicking around the industry since leaving Infocom in 1985, creating perhaps most notably Tass Times in Tonetown for Interplay; he was just finishing up a science-fiction epic called Altered Destiny for Accolade, and would shortly thereafter embark on the Les Manley games, a pair of Leisure Suit Larry clones, for the same publisher. Lebling was at something of a loose end after the shuttering of Infocom the previous year, unsure whether he even wanted to remain in the games industry; he would eventually decide that the answer to that question was no, and would never design another game.

Roberta Williams, Al Lowe, Corey and Lori Ann Cole, and Guruka Singh Khalsa were all working at Sierra. Williams was in the latter stages of making her latest King’s Quest, the first to use 256-color VGA graphics and a point-and-click interface, and the first to be earmarked for CD-ROM as a “talkie.” Al Lowe was, as usual, hard at work on the latest Leisure Suit Larry game, which also utilized Sierra’s newer, prettier, parser-less engine. The Coles were just finishing up Quest for Glory II: Trial by Fire, which would become the last Sierra game in 16-color EGA and the last with a parser.

Khalsa is the only non-designer here, and, as already noted, the only name here with which longtime readers are unlikely to be familiar. He was another of those unsung heroes to be found behind the scenes at so many developers. At Sierra, he played a role that can perhaps best be compared to that played by the similarly indispensable Jon Palace at Infocom. As the “producer” of Sierra’s adventure games, he made sure the designers had the support they needed, acted as a buffer between them and the more business-oriented people, and gently pushed his charges to make their games just a little bit better in various ways. In keeping with his unsung status, he answers only one question here.

We find all of our participants grappling with the many tensions that marked their field in 1990: the urgent need to attract new players in the face of escalating development budgets; the looming presence of CD-ROM and other disruptive new technologies just over the horizon; the fate of text in this emerging multimedia age; the frustration of not always being able to do truly innovative or meaningful work, thanks to a buying public that largely just seemed to want more of the same old fantasy and comedy. It’s intriguing to see how the individual designers respond to these issues here, just as it is to see how those responses took concrete form in the games themselves. By no means is the group of one mind; there’s a spirited back-and-forth on many questions.

I’ve cleaned up the transcript that follows for readability’s sake, editing out heaps of extraneous comments, correcting spelling and grammar, and rejiggering the flow a bit to make everything more coherent. I’ve also added a few footnotes to clarify things or to insert quick comments of my own. Mostly, though, I’ve managed to resist the urge to pontificate on any of what’s said here. You all already know my opinions on many of the topics that are raised. Today, I’m going to let the designers speak for themselves. I hope you’ll find their discussion as interesting and enjoyable as I do.


 

Let’s plunge right into the questions. Before I start, I’d like to thank Eeyore, Flying Gerbil, Steve Horton, Tsunami, Hercules, Mr. Adventure, and Randy Snow for submitting questions… and I apologize for mangling their questions with my editing. And now — drum roll! — on to the first question!

Imagine ourselves five years down the road, with all the technological developments that implies: CD-ROMs, faster machines, etc. Describe what, for you, the “ideal” adventure will look like. How will it be different from current adventures?

Roberta Williams: I think that “five years down the road” is actually just a year or two away. Meaning that a year or two from now, adventure games are going to have a very slick, sophisticated, professional look, feel, and sound to them, and that that’s the way they’re going to stay for a while — standardization, if you will. I mean, how can you improve on realistic images that look like paintings or photographs? How can you improve on CD-quality voices and music? How can you improve on real movement caught with a movie camera, or drawn by a professional animator? That’s the kind of adventure game that the public is going to start seeing within a year or two. Once adventure games reach a certain level of sophistication in look and feel, standardization will set in, which will actually be a boon for all concerned, both buyers and developers alike. After that, the improvements will primarily be in the performance on a particular machine, but the look will stay essentially the same for a while.

Dave Lebling: But if those wonderful pictures and hi-fi sound are driven by a clunky parser or a mythical “parser-less interface,” is this a big improvement? I think not. We can spend $2 million or $5 million developing a prettier version of Colossal Cave. Let’s improve the story and the interface! That doesn’t have to mean text adventures, but there’s more to adventure games than pictures.

Steve Meretzky: I think that in the future the scope of games won’t be limited by hardware but by the marketplace. Unless the market for adventure games expands, it won’t be economical to create super-large environments, even though the hardware is there to support them.

Mike Berlyn: Well, I think that technology can create products which drive the market and create end users — people who need or want to experience something they could experience only on a computer. In the future, I would like to explore “plot” as a structure, something which is currently impossible due to the state of the current technology. Plot cannot be a variable until storage increases and engines get smarter. I can easily see a plot that becomes a network of possibilities.

Corey and Lori Ann Cole: We hope as well that the improvements will be in story and design as well as flash: richer stories, more realistic character interaction, etc. Technology, beyond a certain point which we’ve already reached, really isn’t a big deal. Creativity, and an understanding of the differences between “interactive movies” and games is! The move to professional writers and game designers in the industry is helping.

Ron Gilbert: I think that plot has nothing to do with technology. They are almost unrelated. It’s not CD-ROM or VGA that is going to make the difference, it’s learning how to tell a story. Anyone who is any good can tell a great story in 160 X 200-resolution, 4-color graphics on two disks.

Roberta Williams: It’s not that I don’t think a good plot is important! Obviously it is.

Dave Lebling: I didn’t mean to accuse you of not caring about plot. You of all people know about that! I just think the emphasis on flash is a symptom of the fact that we know how to do flash. Just give us a bigger machine or CD-ROM, and, wham, flash! What we don’t know how to do is plot. I don’t think today’s plots feel more “real” than those of five or eight years ago. Will they be better in five years? I hope so, but I’m not sure. We can’t just blindly duplicate other media without concentrating on the interactivity and control that make ours special. If we work on improving control and the illusion that what we interact with is as rich as reality, then we can do something that none of those other media can touch.

Corey and Lori Ann Cole: We have never really used the computer as a medium in its own right.

Steve Meretzky: You haven’t used it to contact the spirit world? [1]One of my favorite things about this transcript is the way that Steve Meretzky and Al Lowe keep making these stupid jokes, and everybody just keeps ignoring them. I fancy I can almost hear the sighs…

Corey and Lorin Ann Cole: There are things that can be done on a computer that can’t be done with other mediums. Unfortunately, the trend seems to be away from the computer and towards scanned images and traditional film and animation techniques. [2]It’s worth noting that the trend the Coles describe as “unfortunate” was exactly the direction in which Sierra, their employer, was moving in very aggressive fashion. The Coles thus found themselves blowing against the political winds in designing their games their way. Perhaps not coincidentally, they were also designing the best games coming out of Sierra during this period. If this trend continues, it may be a long time before we truly discover what can be done uniquely with the computer medium. One small example: the much-chastised saved game is a wonderful time- and mind-travel technique that can be a rich tool instead of an unfortunate necessity.

Bob Bates: I agree. You can’t ask a painter at the Art Institute of Chicago to paint you a different scene. You can’t ask a singer at the Met to sing you a different song. (Well, I guess you could, but they frown on requests.) The essence of a computer game is that the player controls the action. The point is to make beautiful music and art that helps the player’s sense of involvement in the game.

I have noticed that a lot of games coming out now are in 256 colors. Does this mean that 256-color VGA is going to be the standard? Has anyone thought about 256 colors in 640 X 480 yet? And how does anyone know who has what?

Bob Bates: The market research on who has what is abominable. As for us, we are releasing our titles with hi-res EGA, which gives us really good graphics on a relatively popular standard, as well as very nice text letters instead of the big clunky ones.

Steve Meretzky: I often get big clunky letters from my Aunt Matilda.

Guruka Singh Khalsa: We’ve been doing a bit of research on who has what hardware, and an amazing number of Sierra customers have VGA cards. Looks like around 60 percent right now. As for 640 X 480 in 256 colors: there’s no hardware standard for that resolution since it’s not an official VGA mode. You won’t see games in that resolution until the engines are more powerful — got to shove them pixels around! — and until it’s an official mode. All SVGA cards use somewhat different calls.

Dave Lebling: The emerging commercial standard is a 386 with VGA and 2 to 4 megs of memory, with a 40-meg hard drive. The home standard tends to lag the commercial one by a few years. But expect this soon, with Windows as the interface.

Does anyone have any plans to develop strictly for or take advantage of the Windows environment?

Dave Lebling: Windows is on the leading edge of the commercial-adoption wave. The newest Windows is the first one that’s really usable to write serious software. There are about 1 million copies of Windows out there. No one is going to put big bucks into it yet. But in a few years, yes, because porting will be easier, and there is a GUI already built, virtual memory, etc., etc. But not now.

With the coming parser-less interfaces and digitized sound, it seems as if text may eventually disappear completely from adventures. Once, of course, adventures were all text. What was gained and what was lost by this shift? Are adventures still a more “literate” form of computer game?

Bob Bates: Well, of course text has become a dirty word of sorts in the business. But I think the problem has always been the barrier the keyboard presents as an input device for those who can’t type. Plus the problems an inadequate or uncaring game designer can create for the player when he doesn’t consider alternate inputs as solutions to puzzles. I think there will always be words coming across the screen from the game. We hope we have solved this with our new interface, but it’s hard for people to judge that since our first game won’t be out for another month…

Corey and Lori Ann Cole: Text will not disappear. Nor should it. We will see text games, parser-less games, and non-text games. And who cares about being “literate”; fun is what matters! I like words. Lori likes words. But words are no longer enough if one also likes to eat — and we do. We also like graphics and music and those other fun things too, so it’s not too big a loss.

Roberta Williams: It’s true that in books stories can be more developed, involving, and interesting than in movies. I believe that there is still room for interactive books. Hopefully there is a company out there who will forget about all the “video” stuff and just concentrate on good interactive stories in text, and, as such, will have more developed stories than the graphic adventure games. But as we progress adventure games in general are going to become more like interactive movies. The movie industry is a larger and more lucrative business than the book industry. For the most part, the adventure-game business will go along with that trend. Currently adventure games are the most literate of computer games, but that may change as more and more text will be lost in the coming years, to be replaced by speech, sound effects, and animation. But I do predict that some company out there will see a huge opportunity in bringing back well-written, high-quality interactive books. It will be for a smaller audience, but still well worth the effort.

Dave Lebling: I think you’re too optimistic about “some company” putting out text products. We are moving from interactive books to interactive movies. I’m not optimistic about the commercial survival of text except in very small doses. [3]This was not what many participating in the conference probably wanted to hear, but it wins the prize of being the most prescient single statement of the evening. Note that Lebling not only predicted the complete commercial demise of text adventures, but he also predicted that they would survive as a hobbyist endeavor; the emphasis on the word “commercial” is original. Unlike in science fiction, you don’t have to follow a trend until it goes asymptotic. Text won’t go away, but its role will be reduced in commercial adventures. Graphics and sound are here to stay.

Al Lowe: With the coming of talkies, it seems as if all those wonderful dialog cards disappeared! You know, the ones that make silent movies so literate? It’s a visual medium! No one asks for silent movies; most Americans won’t even watch a black-and-white movie. Yes, text-only games are more “literate.” So?

Mike Berlyn: As far as the future of text is concerned, my money is on it sticking around. But I’m not sure it’s at all necessary in these kinds of games. The adventure I’m just finishing up has a little bit of text that reiterates what is obvious on the screen, and manages to add to the player’s inputs in other ways to a create fuller experience. But I still don’t think it’s necessary. I’ve done two completely text-less designs, though neither made it to the market.

Bob Bates: I don’t think it’s the loss of text as output that creates a problem for the designer; I think it’s text as input. It’s hard to design tough puzzles that can be solved just by pointing and clicking at things. And if there are no puzzles — tough puzzles — you’re just watching a movie on a very small screen. The days of the text-only adventure are over. Graphics are here to stay, and that’s not a bad thing, as long as they supplement the story instead of trying to replace it.

We’ve seen fantasy adventures, science-fiction adventures, mystery adventures, humorous adventures. Are there any new settings or themes for adventures? Is there any subject or theme that you’ve always wanted to put in an adventure but never had the chance?

Al Lowe: I’ve had ideas for a Wall Street setting for a game, but somehow I can’t get out of this Larry rut. I’d also like to do a very serious game — something without one cheap laugh, just to see if I could. Probably couldn’t, though. A serious romance would be good too.

Roberta Williams: There should be as many settings or themes for adventure games as there are for fictionalized books and movies. After all, an adventure game is really just an interactive story with puzzles and exploration woven into it. There are many themes that I personally would like to do, and hopefully will someday: an historical or series of historical adventure games; a horror game; an archaeological game of some sort; possibly a western. In between King’s Quests, of course.

Noah Falstein: I’ve always wanted to do a time-travel game with the following features: no manual save or load, it’s built automatically into the story line as a function of your time-travel device; the opportunity to play through a sequence with yourself in a later — and then earlier — time; and the ability to go back and change your changes, ad infinitum. Of course, the reason I’m mentioning all this is that I — and others here — have fried our brains trying to figure out how this could be accomplished. We’d rather see someone else do it right. Or die trying.

Ad infinitum? Won’t that take a lot of memory?

Noah Falstein: Recursion!

Dave Lebling: Gosh, my fantasy is your fantasy! I’ve always wanted to do a game based on Fritz Leiber’s Change War stories — you know, “tomorrow we go back and nuke ancient Rome!” Funny thing is, I’ve always run up against the same problem you ran up against.

Mike Berlyn: My fantasy is to finish a game that my wife Muffy and I were working on for the — sniff! — dead Infocom. It was a reality-based game that had a main character going through multiple/parallel lives, meeting people he’d met before but who were different this time through. In that way, the relationships would be different, the plot would be different, and their lives would interact differently.

Steve Meretzky: In my fantasy, I answer the door and Goldie Hawn is standing there wearing… oh, we’re talking adventure games now, aren’t we? A lot of the genres I was going to mention have already been mentioned. But one is historical interactive nonfiction. I know that Stu Galley has always wanted to do a game in which you play Paul Revere in April of 1775. And before I die I’m going to do a Titanic game. [4]Steve Meretzky’s perennial Titanic proposal, which he pitched to every publisher he ever worked with, became something of an industry in-joke. There’s just no market for such a game, insisted each of the various publishers. When James Cameron’s 1997 film Titanic became the first ever to top $1 billion at the box office, and a modest little should-have-been-an-obscurity from another design team called Titanic: Adventure Out of Time rode those coattails to sales of 1 million copies, the accusations flew thick and fast from Meretzky’s quarter. But to no avail; he still hasn’t gotten to make his Titanic game. On the other hand, he’s nowhere near death, so there’s still time to fulfill his promise… Also, in my ongoing effort to offend every man, woman, and child in the universe, someday I’d like to write an Interactive Bible, which would be an irreverent comedy, of course. Also, I’d like to see a collection of “short story” adventure games for all those ideas which aren’t big enough to be a whole game. [5]Meretzky had pitched both of these ideas as well to Infocom without success. In the longer term, however, he would get one of his wishes, at least after a fashion. “Short stories” have become the norm in modern interactive fiction, thanks largely to the Interactive Fiction Competition and its guideline that it should be possible to play an entrant to completion within two hours.

Bible Quest: So You Want to Be a God?. I like it, I like it.

Corey and Lori Ann Cole: Ah, but someone will sue over the trademark… [6]Legal threats from the makers of the board game HeroQuest had recently forced the Coles to change the name of their burgeoning series of adventure/CRPG hybrids from the perfect Hero’s Quest to the rather less perfect Quest for Glory. Obviously the fresh wound still smarted.

Bob Bates: The problem of course is marketing. The kinds of games we want to write aren’t always the kinds of games that will sell. This presents something of a quandary for those of us who like to eat.

This question was submitted by Tsunami, and I’ll let him ask in his own words: “Virtually every game I have played on my computer is at least partially tongue-in-cheek. What I am interested in is games with mature themes, or at least a more mature approach to their subjects. Games that, like good movies or plays, really scare a player, really make them feel a tragedy, or even make them angry. What are each of you doing to try to push games to this next level of human interaction?”

Steve Meretzky: Well, I think I already did that with A Mind Forever Voyaging, and it did worse commercially speaking than any other game I’ve ever done. As Bob just said, we have to eat. I’d much rather write a Mind Forever Voyaging than a Leather Goddesses of Phobos, but unless I become independently wealthy, or unless some rich benefactor wants to underwrite such projects, or unless the marketplace changes a lot, I don’t think I’ll be doing a game like A Mind Forever Voyaging in the near future. Sigh.

Corey and Lori Ann Cole: Computers are so stupid that even the smartest game tends to do silly things. So, it’s easier to write a silly game. And the development process on a humorous game tends to be more fun. Quest for Glory II: Trial By Fire is fundamentally a very serious game in terms of story line, but we kept lots of silly stuff in to break up the tension. I call it the “roller-coaster effect.” We want the player to get extremely intense about the game at points, but then have a chance to catch his or her breath with comic relief and plain fun.

Bob Bates: My games are usually fairly “mature,” but when 90 percent of what a player tries to do in a game is wrong, you have to keep him interested when he is not solving a puzzle. The easiest way to do this is with humor; you don’t want him mad at you, after all. But I agree that we all should strive to create emotions in the player like what we all felt when Floyd died in Planetfall.

Roberta Williams: I agree with the sentiment that most adventure games, at least up to now, have been not quite “serious” in their approach to the subject matter at hand. I think the reason for that, for the most part, is that professional writers or storytellers have not had their hands in the design of a game. It’s been mostly programmers who have been behind them. I’m not a professional writer either, but I’m trying to improve myself in that area. With The Colonel’s Bequest, I did attempt a new theme, a murder mystery, and tried to make it more mature in its subject matter — more “plot” oriented. I attempted to put in classic “scare” tactics and suspense. I tried to put in different levels of emotion, from repulsion to sadness to hilarity. Whether I accomplished those goals is up to the player experiencing the game. At least I tried!

Noah Falstein: I venture to predict that we all intend to push games this way, or want to but can’t afford it — or can’t convince a publisher to afford it. But I’ll toot the Lucasfilm horn a bit; imagine the Star Wars fanfare here. One way we’re trying to incorporate real stories into games is to use real storytellers. Next year, we have a game coming out by Hal Barwood, who’s been a successful screenwriter, director, and producer for years. His most well-known movies probably are the un-credited work he did on Close Encounters and Dragonslayer, which he co-wrote and produced. He’s also programmed his own Apple II games in 6502 assembly in his spare time. I’ve already learned a great deal about pacing, tension, character, and other “basic” techniques that come naturally — or seem to — to him. I highly recommend such collaborations to you all. I think we’ve got a game with a new level of story on the way. [7]After some delays, the game Falstein is talking about here would be released in 1992 as Indiana Jones and the Fate of Atlantis. It would prove to be a very good adventure game, if not quite the medium-changer Falstein describes.

Mike Berlyn: I disagree with the idea that hiring professional storytellers from other media will solve our problems for us. Creating emotions is the goal here, if I understood the question. It isn’t whether we write humor or horror, it’s how well we do it. This poses a serious problem. Interactivity is the opposite of the thing that most… well, all storytellers, regardless of medium, require to create emotion. Emotion is created by manipulation. And it is impossible to manipulate emotions when you don’t know where the player has been and you don’t know where the player is going. In linear fiction, where you know what the “player” has just experienced; you can deliberately and continuously set them up. This is the essence of drama, humor, horror, etc. Doing this in games requires a whole different approach. Utilizing an experienced linear writer only tends to make games less game-ish, less interactive, and more linear. In a linear game like Loom, you’re not providing an interactive story or an adventure game. All you’re doing is making the player work to see a movie.

Dave Lebling: Well, emotion also comes from identification with the character in the story. You can’t easily identify in a serious way with a character who looks like a 16 X 16-pixel sprite. [8]It’s interesting to see Lebling still using the rhetoric from Infocom’s iconic early advertising campaigns. If he or she is silly-looking, he or she isn’t much more silly-looking than if he’s serious-looking: for example, Larry Laffer versus Indy in Indiana Jones and the Last Crusade. So, you are at a disadvantage being serious in graphical games. Better graphics will improve that eventually. But even so, I think Bob hit the point perfectly: the player does a lot of silly things, even if there is no parser — running into rocks in the graphic games, for example — and you can’t stay serious. The other thing is that, in my experience, serious games don’t sell. Infocom’s more serious games sold poorly. Few others have tried, and most of those have sold poorly too.

Corey and Lori Ann Cole: A really good game — or story — elicits emotions rather than creating them. A good design opens up the player’s imagination instead of forcing them along a path. A frustrated player is too busy being angry at the computer to experience the wonder and mystery of his or her character and the game’s world. By having fair puzzles and “open” stories, we allow players to emote and imagine.

Okay, now we turn from software to hardware. One of the most striking developments over the last few years has been the growing use of MS-DOS machines for game development. This has led some Amiga and Mac owners to complain that there aren’t any good adventures out for their machines, or that the games that are out for those platforms don’t make good use of their full graphics and sound capabilities. How can this problem be solved?

Corey and Lori Ann Cole: Well, I just about went broke trying to develop Atari ST software a few years ago. This was what made it possible to pull up roots and come to Sierra to do games. But I think the real value of all the alternative platforms has been to force IBM and the clone-makers to play catch-up. Myself, I’m waiting for ubiquitous CD-ROM and telecom. I’d really like to be doing multiplayer games in a few years. In the meantime, the cold hard reality is that IBM clones is where the money is — and money is a good thing.

Roberta Williams: Ha! We at Sierra, probably the most guilty of developing our games on MS-DOS machines, are trying to rectify that problem. This past year, we have put teams of programmers on the more important non-MS-DOS platforms to implement our new game-development system in the best way possible for those machines. Emphasis is on the unique capabilities of each machine, and to truly be of high quality on each of them. Our new Amiga games have been shipping for several months now, and have been favorably received — and our Mac games are nearly ready.

Dave Lebling: Get an installed base of 10 million Macs or Amigas and you’ll see plenty of games for them. Probably even fewer are needed, since programmers have the hots for those platforms. But in reality what you need is companies like Sierra that can leverage their development system to move to different platforms. As Windows and 386-based machines become the IBM standard, the differences among the platforms become less significant, and using an object-oriented development system lets you port relatively easily, just like in the old days. Graphics will still be a problem, as the transforms from one machine to another will still be a pain.

Al Lowe: Money talks. When Mac games outsell MS-DOS games, you’ll see Mac-designed games ported to PCs. When Amiga games are hot, etc. In other words, as long as MS-DOS sales are 80 percent or more of the market, who can afford to do otherwise?

Mike Berlyn: I think we all want our games on as many systems as possible, but in reality the publishers are the ones who make the decisions.

When you design a game, do you decide how hard it’s going to be first, or does the difficulty level just evolve?

Ron Gilbert: I know that I have a general idea of how hard I want the game to be. Almost every game I have done has ended up being a little longer and harder than I would have liked.

Noah Falstein: I agree. I’ve often put in puzzles that I thought were easy, only to find in play-testing that the public disagreed. But since Indiana Jones and the Last Crusade I firmly believe that one good way to go is to put in multiple solutions to any puzzles that are showstoppers, and to make the remaining ones pretty easy. I think that’s the best for the players.

Dave Lebling: I think alternate solution are a red herring because you can’t make them radically different in difficulty or the easier one will always be found first.

Noah Falstein: But if you provide incentives to replay the game, you can make both beginners happy, who will find the easy alternative, and experienced gamers happy, who will want to find every solution…

Dave Lebling: Yes, but what percentage of people replay any game? What percentage even finish?

Steve Meretzky: Games that are intended for beginners — e.g., Wishbringer — are designed to be really easy, and games intended for veterans — e.g., Spellbreaker — are designed to be ball-busters. But since of course you end up getting both types for any game, my own theory is to start out with easy puzzles, have some medium-tough puzzles in the mid-game, and then wrap it up with the real whoppers. (Don’t ask me what the Babel-fish puzzle was doing right near the beginning of Hitchhiker’s Guide to the Galaxy.)

Roberta Williams: Usually the decision of how difficult the game is going to be is made about the time that the design actually begins. And that decision is based on who the main player of the game is going to be. In other words, if it’s an adventure game for children, then obviously the game will be easier. If it’s for families, the game will be harder than for children, but easier than a game strictly for adults. If it’s a game with adults in mind, then the difficulty level lies with the designer as he or she weaves the various puzzles into the plot of the story. I think even then, though, the decision of how difficult it’s going to be is made around the start of the design. Speaking personally, I usually have a good sense of which puzzles are going to be more difficult and which ones are easier to solve. There have been a few times when I miscalculated a puzzle. For instance, in King’s Quest II I thought the bridle-and-snake puzzle was fairly straightforward, but no, it wasn’t. And in The Colonel’s Bequest I didn’t think that discovering the secret passage in the house would be as difficult for some people as it turned out to be.

Corey and Lori Ann Cole: We try to keep the puzzles on the easy side in the sense of being fair; hints are somewhere in the game. But sometimes the best-laid plans of designers and developers go out the window when programming push-time comes, to mix several metaphors. But we definitely plan difficulty level in advance. The Quest for Glory series was intended to be somewhat on the easy side as adventure games go because we were introducing the concept of role-playing at the same time.

Dave Lebling: I think it’s relatively easy to make a game really hard or really easy. What’s tough is the middle-ground game. They tend to slop over to one extreme or the other, sometimes both in different puzzles, and you get a mishmash.

Mike Berlyn: I tend to design games that have various levels of difficulty within themselves, and so can appeal to a broad range of players. Like Steve, I like to open with an easy one and then mix up the middle game, saving the toughest stuff for the endgame.

Corey and Lori Ann Cole: We made a real effort to graduate the puzzles in Quest for Glory I, easier ones in the early phases.

Al Lowe: Does anyone else feel we should lighten up on our difficulty level so as to attract a broader audience and broaden our base of players?

Mike Berlyn: Making games easier isn’t going to attract more players. What will is designing and implementing them better.

Roberta Williams: Perhaps a parser-less interface would help. But I still think that each game should be thought out in advance as to who the target audience is, and then go from there on difficulty level.

Bob Bates: I agree that what is needed is not easier puzzles. I think that players want tough but fair puzzles. Where’s the rush that comes from solving an easy puzzle? What will keep them coming back for more?

Dave Lebling: One person’s easy puzzle is another’s never-solved brain-buster. There need to be a range of games and a range of puzzles in each game. Even Wishbringer, Infocom’s “easiest” game, had huge numbers of people stuck on the “easiest” puzzles.

Adventure designs have recently been criticized for becoming shorter and/or easier. Do you agree with this criticism, and, if so, how do you change a design to make a product longer and/or harder? And are harder games commercially viable?

Dave Lebling: Games are already too easy and not easy enough, and other paradoxes. Meaning that the intentional puzzles are getting too easy, and the unintentional ones — caused by size limitations, laziness, lousy parsers, bugs, etc. — are still too hard. Harder games are commercially viable, but only if the unintentional difficulty is reduced. We aren’t real good at that yet.

Roberta Williams: It may be true, to a certain extent, that adventure games have become shorter and/or easier than in the past. Four to ten years ago, adventure games were primarily text-oriented, and, as such, could be more extensive in scope, size, and complexity. Since the introduction of graphics, animation, and sound — and, coming up, speech — it is much more difficult, if not impossible, to achieve the same sort of scope that the earlier adventure games were able to accomplish. The reason for this is mainly limitations of memory, disk space, time, and cost. We adventure-game developers increasingly have to worry about cramming in beautiful graphics, realistic animation, wonderful sound, and absorbing plots, along with as many places to explore as possible, alternate paths or choices, and interesting puzzles. There is just so much space to put all that in. Something has to give. Even CD technology will not totally solve that problem. Though there is a very large disk capacity with CD, there is still a relatively small memory capacity. Also, the way the adventure-game program needs to be arranged on the CD creates problems. And as usual, with the new CD capabilities, we adventure-game developers are sure to create the most beautiful graphics you’ve ever seen, the most beautiful music you’ve ever heard, etc., etc. And that uses up disk space, even on CD.

Mike Berlyn: Shorter? Yeah, I suppose some of the newer games, whose names will remain untyped, are easier, shorter, etc. But unfortunately, they aren’t cheaper to make. I hate to tell you how much Altered Destiny is going to cost before it’s done. Accolade and myself have over ten man-years in this puppy, and a cast of many is creating it. When I created Oo-Topos or Cyborg or even Suspended, the time and money for development were a fraction of what this baby will cost. In addition, games like King’s Quest IV are larger, give more bang for the buck, and outshine many of the older games.

Steve Meretzky: A few years ago, I totally agreed with the statement that adventure games were getting too short and easy. Then I did Zork Zero, which was massive and ultimately quite hard. A good percentage of the feedback distilled down to “Too big!” It just took too long to play, and it was too hard to keep straight everything you had to do to win the game. Plus, of course, it was a major, major effort to design and implement and debug such a huge game. So, I’ve now come to the conclusion that a nice, average, 50-to-100-room, 20-to-30-hours-of-play-time, medium-level-of-difficulty game is just about right.

Corey and Lori Ann Cole: There is plenty of room left for easier games, especially since most “hard” games are hard only because they are full of unfair outguess-the-designer — or programmer or parser — puzzles. Nobody wants to play a game and feel lost and frustrated. Most of us get enough of that in our daily lives! We want smaller, richer games rather than large, empty ones, and we want to see puzzles that further the story rather than ones that are just thrown in to make the game “hard.”

Al Lowe: I’ve been trying for years to make ’em longer and harder!

Groan…

Al Lowe: But seriously, I have mixed emotions. I work hard on these things, and I hate to think that most people will never see the last half of them because they give up in defeat. On the other hand, gamers want meaty puzzles, and you don’t want to disappoint your proven audience. I think many games will become easier and easier, if only to attract more people to the medium. Of course, hard games will always be needed too, to satisfy the hardcore addicts. Geez, what a cop-out answer!

Bob Bates: You have to give the player his money’s worth, and if you can just waltz through a game, then all you have is an exercise in typing or clicking. The problem is that the definition of who the player is is changing. In trying to reach a mass market, some companies are getting away from our puzzle roots. The quandary here is that this works. The big bucks are in the mass market, and those people don’t want tough puzzles. The designers who stay behind and cater to the puzzle market may well be painting themselves into a niche.

Noah Falstein: Al and Bob have eloquently given the lead-in I was intending. But I’d like to go farther and say that we’re all painting ourselves into a corner if we keep catering to the 500,000 or so people that are regular players — and, more importantly, buyers — of adventure games. It’s like the saber-toothed tiger growing over-specialized. There are over 15 million IBM PC owners out there, and most of them have already given up on us because the games are too… geeky. Sorry, folks! Without mentioning that game that’s looming over this discussion, we’ve found that by making a very easy game, we’ve gotten more vehement, angry letters than ever before — as well as more raves from people who never played or enjoyed such games before. It seems to be financially worthwhile even now, and if more of us cater to this novice crowd, with better stories instead of harder puzzles, there will be a snowball effect. I think this is worth working towards, and I hope some of you will put part of your efforts into this. There’s always still some room for the “standard-audience” games. Interestingly enough, 60 to 100 rooms and 20 to 30 hours is precisely the niche we arrived at too! But let’s put out at least one more accessible game each year.

Dave Lebling: Most of the points I wanted to make have been made, and made well, but I’d like to add one more. What about those 20 million or more Nintendo owners out there? What kinds of games will hook them, if any? Have they written us off? I don’t think our fraction of the IBM market is quite as small as Noah’s figures make it look. Many of those IBM machines are not usable for games by policy, as they are in corporate settings. But all of the Nintendos are in home settings. Sure, they don’t have keyboards, but if there was a demand for our sort of game — a “puzzle” game, for want of a better word — there would be a keyboard-like interface or attachment, like the silly gun or the power glove. There isn’t. Why? Are we too geeky? Are puzzles and even the modicum of text that is left too much? We will have the opportunity to find out when the new game systems with keyboards start appearing in the US.

What do you all think about the idea of labeling difficulty levels and/or estimated playing time on the box, like Infocom used to do at one time?

Steve Meretzky: That was a pretty big failure. As was said earlier about puzzles, one person’s easy is another person’s hard.

Al Lowe: Heh, heh…

Steve Meretzky: For example, I found Suspended to be pretty easy, having a mind nearly as warped as Berlyn’s, but many people consider it one of Infocom’s hardest.

Bob Bates: The other Infocommies here can probably be more accurate, but my recollection is that labeling a game “advanced” scared off people, and labeling a game “easy” or “beginner” turned off lots of people too. So most of the games wound up being released as “standard,” until they dropped the scheme altogether. Still, I think some sort of indication on a very easy game, like the ones Noah was talking about, is in order. The customer has a right to know what he is purchasing.

Corey and Lori Ann Cole: But Loom was rated as an easy game, and people who were stumped on a puzzle felt like this meant they were dumb or something.

Mike Berlyn: Good point! I’m not sure that labeling a product as being easy, medium, or difficult is a real solution. I know some games which were labeled “beginner” level were too tough for me. What we as designers need to do is write better, fairer, more rounded games that don’t stop players from exploring, that don’t close off avenues. It isn’t easy, but it’s sure my goal, and I like to think that others share this goal.

Okay, this is the last question. What is your favorite adventure game and why?

Noah Falstein: This will sound like an ad, but our audience constitutes a mass market. Ron Gilbert’s next game, The Secret of Monkey Island, is the funniest and most enjoyable adventure game I’ve ever played, including the others our company has done. I’ve laughed out loud reading and rereading the best scenes.

Steve Meretzky: Based simply on the games I’ve had the most fun playing, it’s a tie between Starcross — the first ever adventure game in my genre of choice, science fiction — and the vastly ignored and underrated Nord and Bert Couldn’t Make Head or Tail of It.

Roberta Williams: I hate to say it, but I don’t play many adventure games, including our own! I really love adventure games, though. It was this love of adventure gaming that brought me into this business. However, nowadays I’m so busy, what with working on games of my own, helping my husband run the company, taking care of the kids and the house, and doing other extracurricular activities, that I literally don’t have time to play adventure games — and we all know how much time it does take to play them! Of the adventure games that I’ve played and/or seen, I like the games that Lucasfilm produces; I have a lot of respect for them. And I also enjoy the Space Quest and Leisure Suit Larry series that my company, Sierra, produces. Of my own games, I always seem to favor the game I’m currently working on since I’m most attached to it at that given moment. Right now, that would be King’s Quest V. But aside from that, I am particularly proud of The Colonel’s Bequest since it was a departure for me, and very interesting and complicated to do. I am also proud of Mixed-Up Mother Goose, especially the new version coming out. And looking way back, I still have fond memories of Time Zone, for any of you who may remember that one.

Corey and Lori Ann Cole: Of adventure games, we liked the original mainframe Zork and Space Quest III. But our favorite games are Dungeon Master and Rogue, the only games we keep going back to replay. As for our favorite of all two games we’ve done, we’re particularly proud of what we are doing with Quest for Glory II: Trial By Fire. We’re also proud of the first game, but we think Trial by Fire is going to be really great. Okay, end of commercial, at least as soon as I say, “Buy our game!” But seriously, we’re pleased with what we’ve done with the design.

Bob Bates: “You are standing outside a white house. There is a mailbox here.”

Mike Berlyn: This is my least favorite question in the world. (Well, okay, I could think up some I’d like less.) But it’s a toss-up between A Mind Forever Voyaging, Starcross, and the soon-to-be-forgotten masterpiece, Scott Adams’s Pirate Adventure. Yoho.

Dave Lebling: Hitchhiker’s Guide and Trinity. Both well thought-out, with great themes. But beyond those, the original Adventure. I just played it a little bit last night, and I still get a thrill from it. We owe a lot to Will Crowther and Don Woods, and I think that’s an appropriate sentiment to close with.

Footnotes

Footnotes
1 One of my favorite things about this transcript is the way that Steve Meretzky and Al Lowe keep making these stupid jokes, and everybody just keeps ignoring them. I fancy I can almost hear the sighs…
2 It’s worth noting that the trend the Coles describe as “unfortunate” was exactly the direction in which Sierra, their employer, was moving in very aggressive fashion. The Coles thus found themselves blowing against the political winds in designing their games their way. Perhaps not coincidentally, they were also designing the best games coming out of Sierra during this period.
3 This was not what many participating in the conference probably wanted to hear, but it wins the prize of being the most prescient single statement of the evening. Note that Lebling not only predicted the complete commercial demise of text adventures, but he also predicted that they would survive as a hobbyist endeavor; the emphasis on the word “commercial” is original.
4 Steve Meretzky’s perennial Titanic proposal, which he pitched to every publisher he ever worked with, became something of an industry in-joke. There’s just no market for such a game, insisted each of the various publishers. When James Cameron’s 1997 film Titanic became the first ever to top $1 billion at the box office, and a modest little should-have-been-an-obscurity from another design team called Titanic: Adventure Out of Time rode those coattails to sales of 1 million copies, the accusations flew thick and fast from Meretzky’s quarter. But to no avail; he still hasn’t gotten to make his Titanic game. On the other hand, he’s nowhere near death, so there’s still time to fulfill his promise…
5 Meretzky had pitched both of these ideas as well to Infocom without success. In the longer term, however, he would get one of his wishes, at least after a fashion. “Short stories” have become the norm in modern interactive fiction, thanks largely to the Interactive Fiction Competition and its guideline that it should be possible to play an entrant to completion within two hours.
6 Legal threats from the makers of the board game HeroQuest had recently forced the Coles to change the name of their burgeoning series of adventure/CRPG hybrids from the perfect Hero’s Quest to the rather less perfect Quest for Glory. Obviously the fresh wound still smarted.
7 After some delays, the game Falstein is talking about here would be released in 1992 as Indiana Jones and the Fate of Atlantis. It would prove to be a very good adventure game, if not quite the medium-changer Falstein describes.
8 It’s interesting to see Lebling still using the rhetoric from Infocom’s iconic early advertising campaigns.
 
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Posted by on February 16, 2018 in Digital Antiquaria, Interactive Fiction

 

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Dr. Brain

The line between entertainment and education at the Sierra of the early 1990s was much less clearly drawn among the design staff than it was in the company’s marketing materials. The exact same people who made the purely entertaining adventure games took up the task of making entries in Sierra’s new “Discovery Series” of educational games when that line made its debut in 1991. [1]The name “Discovery Series” wasn’t actually used until 1992. Before then, the earliest games in the series were sold simply as educational titles, without any further branding. Discounting for obvious reasons only the early-education titles, the results of their efforts could be every bit as satisfying for adults as they were for children and adolescents. Indeed, I would go so far as to say that much of the very best work done at Sierra during this period was done for the Discovery Series. The fact that they were designing games for a theoretical audience of youngsters seemed to prompt some of the staff to show a bit more kindness and mercy, to think about issues of playability in ways they sometimes couldn’t be bothered to do when making their other games. It’s thus a real shame that the Discovery Series tends to be overlooked by even many of the most ardent Sierra fans of today, who shy away instinctively from the educational label which Sierra’s marketers placed upon it. More or less educational these games may very well be, but many or most of them are also a hell of a lot of fun, whether you happen to be young, old, or somewhere in-between.

The inception of the Discovery Series was marked by a meeting of all of Sierra’s creative staff, aimed at drumming up ideas for educational games. One of the sample ideas which Ken Williams himself presented there was for something he called Mathemagical Mansion, a game whose player would have to solve math problems to explore ever deeper into the house in question. Programmer and game designer Corey Cole, who had recently created the first two titles in the adventure-game series Quest for Glory alongside his wife Lori Ann Cole, left the meeting having already decided to take the idea and run with it. He planned to expand on Ken Williams’s base by adding the character of a “Dr. Brain,” whom the player would need to impress in order to get a job working in his research laboratory. And he also planned to broaden the base of puzzle topics to include science, technology, and even a dash of culture to go along with the math problems. In additions to the merits of the original idea itself, practical and even political considerations prompted him to go this way. He knew that no new Quest for Glory game was in the cards for 1991, and he knew that, should his proposal not be accepted, he’d likely finding himself working as a programmer on one of the educational proposals that had been. And, most importantly, he knew that Ken Williams would have a natural affinity for a proposal based on his own germ of an idea. His political calculus proved correct; after he showed a prototype demonstrating the basic interface and a few puzzles, Castle of Dr. Brain got the green light. His wife Lori, meanwhile, was similarly politically clever in proposing the early-education game Mixed-Up Fairy Tales, a pseudo-sequel to Roberta Williams’s Mixed-Up Mother Goose, and was also rewarded with a gig as lead designer on her own Discovery Series project.

Corey and Lori Ann Cole didn’t need to up their design standards for their latest projects in the way that some of their colleagues would for other Discovery Series titles; the two Quest for Glory games they had already made were, in this reviewer’s opinion anyway, the absolute best adventures to come out of Sierra to this point. So, they only needed to continue to hew to the high standard they had already set.

Nevertheless, Castle of Dr. Brain represented a leap into unexplored territory in more ways than one for Corey. Lori had taken the lead on many aspects of the Quest for Glory games. The overall arc of the planned four-game series, drawn up before any implementation began on the first game, had been largely her vision, as had been much of the detail of plot and character within the two games that had been produced to date. While Lori had thus played the “artistic” role, Corey had been the puzzle guy, nailing down the details of what the player had to do and where she had to do it. But now, for the first time, he wouldn’t have Lori’s talents to lean on; Castle of Dr. Brain was all his baby. He comforted himself with the knowledge that it was to be at bottom just a big box of puzzles — and if there was one thing he felt he knew, it was puzzles. His attitude toward the project thus gradually moved from trepidation to exhilaration. By the time the game was finished, he would finally feel, as he put it to me many years later, “like a real game designer.”

Which isn’t to say that Castle of Dr. Brain was an easy game to make. The label on the box says that it’s designed for children aged twelve and up, implying that some sort of rigorous pedagogic methodology had gone into that formulation. In later years, certainly, any software from a major publisher daring to bill itself as “educational” would likely be approved if not designed by genuine educators, by people familiar with current age-appropriate curricula and theories of learning and all the rest. But Sierra back in those days just winged it. “While they aren’t intended to be hardcore educational products,” explained the brand manager for the Discovery Series, “they’re more than just games. They have legitimate academic content” — whatever “legitimate academic content” meant. Corey talked to exactly no education professionals in the course of making his educational game, unless you count his wife, who had worked as a schoolteacher years ago. Subject matter as well as pedagogic technique were left entirely up to him. He had promised Ken Williams a game that would have some math in it along with lots of other vaguely defined “educational” things. He got to decide what those things would be for himself.

Instead of some mythical stereotype of late childhood found only inside pedagogic textbooks, Corey aimed his game at the twelve-year-old self he remembered. Perhaps, he mused, he was unusually well-equipped to speak to bright kids of the sort he had once been. He remembered when, back at university, someone had passed an essay he had written through a computerized text analyzer, and the program had said that he wrote on a seventh-grade reading level. “That’s great!” said the analyzer’s programmer by way of comforting a Corey Cole whose first reaction was embarrassment. “You’ve written this so any adult or high-school student can understand it. Most people think they need to sound clever or sophisticated, but all they accomplish is to make their work inaccessible.” One of the worst sins would-be writers of children’s and young-adult fiction can commit is to write down to their target audience; youngsters can smell such condescension a mile away. It seemed that Corey would, at the very least, be free of that sin.

A staple of games like this one: the sliding-block puzzle.

All of which was well and good, but it still left the matter of the actual puzzles to be sorted out. Corey had always loved books of puzzles and brainteasers, and had had this love in mind when he first pitched his idea for Castle of Dr. Brain. Maybe, he had thought, such books could even provide him with most of the puzzles he would need. Yet that proved not to be the case when the time came to roll up his sleeves and start making his game. Corey:

The puzzle books were useless. A book advertising “over 60 puzzles and brainteasers” typically had four formats, and 15 puzzles in each format. They might have cryptograms, crossword puzzles, and grid puzzles (“Who lives in the purple house? What’s their job, hobby, and favorite food?”). Most of these are weak in a computer game, and I wanted to have a dozen or more unique puzzles.

Corey wound up creating groupings of puzzles on the various subjects he chose, clustering them together in rooms of Dr. Brain’s castle. First came three math problems, then three puzzles dealing with time. And so on and so on, incorporating among others a word-puzzle room, a robotics-and-computers room, even an astronomy room — all adding up to 24 multifarious puzzles in all. The puzzle books may have proved a dead end, but some of the puzzles that made their way into the game are nevertheless variations on old favorites of one type or another, such as Mastermind, Hangman, and Knights and Knaves. Roughly half of the puzzles, though, are indeed completely original. Unsurprisingly, these are the ones that tend to make the most impact, to the point of being at least vaguely remembered by some old players of Castle of Dr. Brain literally decades after they last saw them.

The robot maze that’s shown above, for instance, is a marvel of elegant, minimalist design, played in real time to make it exciting for youngsters (and oldsters) raised on videogames. You need to collect cards from all of the red “A” symbols by running the little blue robot over them, while avoiding the swirling red-and-purple vortexes, which will swallow it up. Running over the green crosses, meanwhile, will toggle various vortexes off, thus making them safe to travel over, and on, thus making them decidedly unsafe. The robot will always move straight ahead, until it encounters an obstacle in the form of a wall, which will cause it to turn around and go back whence it came. But there is one exception to this rule, an exception that also happens to be the only way you can interact with the puzzle: you can click on any of the intersections marked with four red dots to cause the robot to turn right when it reaches that intersection; click again to turn off this “traffic signal.” And that’s it. From one verb is created a hugely intriguing possibility space.

But most beloved of all might just be the robot-programming puzzle. You need to retrieve certain items out of a locked cabinet by writing a program to move a robot arm through the correct sequence of steps. Besides being a brilliantly original and entertaining puzzle in its own right, it’s also a fine introduction to the joy of programming.

Writing a program to control a robot arm…

…and running it.

To make Castle of Dr. Brain accessible to as wide an audience as possible, Corey Cole implemented three difficulty levels, which the player can change at any time to adjust for those types of puzzles she’s better or worse at. The “expert” level of any given puzzle should offer an enjoyable challenge to almost any adult, while the “novice” level is good even for many children who are younger than the game’s stated minimum age of twelve. Yet Corey didn’t settle for this form of adjustable difficulty alone. He also came up with a mechanic for “puzzle coins” which ties into your final score in the game. You earn coins by completing puzzles, and can then trade them in for hints if a later puzzle has you stumped. Your final score will take a hit in doing so, but this only adds a bit of replayability to a game that’s really not all that long.

The puzzle design constitutes much of what makes the finished game great, but the puzzles aren’t quite the sum total of the experience. Being made using an engine designed first and foremost for adventure games, and by a company and a designer known first and foremost for same, Castle of Dr. Brain is an embodied experience rather than an exercise in purely abstract puzzling. The plot isn’t up to much — “solve puzzles to move through the castle until you meet Dr. Brain and he gives you a job” is all it consists of from beginning to end — but, hey, it’s there. The charming old coot himself even pops up from time to time to offer encouragement. A stronger line connecting Castle of Dr. Brain to the Quest for Glory adventure games in particular comes in the form of the plethora of optional gags and Easter eggs in every area of the castle. You can click on almost anything and get a reaction. From the front door on which you can pound instead of ringing the doorbell to the telephone you can pick up in the good doctor’s inner sanctum, the game is a riot of interactivity, just as any good adventure game should be, paying full attention to what designer Bob Bates calls the “else” of the “if, then, else” logic of adventure design. And Castle of Dr. Brain is full of the same horrid puns and general good nature which mark the Quest for Glory games. I don’t believe Corey Cole is capable of making a game that’s less than thoroughly likable.

Within the framework of adventure lent by the SCI engine, however, Castle of Dr. Brain and its sequel are unique among the Discovery Series — in fact, unique among Sierra’s adventures in general — for a certain spirit of formal innovation. Those other Discovery games mostly look and play like standard Sierra adventures of their time; it’s just that their puzzles and plots are aimed at an ostensibly younger audience. But, perhaps because Corey was himself an experienced SCI programmer, Castle of Dr. Brain dared to shake up the status quo. Replacing the third-person view and visible onscreen avatar of the typical Sierra adventure is a first-person viewpoint. And then, too, the protagonist here goes unnamed and uncharacterized; the protagonist, in other words, is meant to be you. There is much to be said for both third-person and first-person approaches to the graphical adventure, just as there is for both the richly characterized adventure-game protagonist and the “nameless, faceless adventurer” of Zork. For today, I will only say that the choices Corey made here — both departing from the norm at Sierra — strike me as eminently correct for the game he wanted to make and the audience he wanted to reach. To be constantly switching between a third-person “exploration mode” and a series of screen-filling set-piece puzzles would have felt jarring. And then, too, children love nothing better than to imagine themselves inside their entertainments.

So, Corey Cole had good reason to feel proud of the finished game. Proud he was — and is: he still describes Castle of Dr. Brain as the most satisfying single project of his career. And Sierra too had reason to be pleased after the game was released: it became by far the most commercially successful of all the Discovery Series. Corey estimates that it sold over 100,000 copies in its initial full-price form, then another 150,000 copies as a budget re-release. Those numbers were almost comparable to what might be expected from a new Space Quest or Leisure Suit Larry — flashier games with much bigger development budgets. Sierra’s accountants thus couldn’t help but see Castle of Dr. Brain as a bargain, a relatively cheap investment that had made them quite a lot of money.

With numbers like those, and with the series-loving Ken Williams running Sierra, a sequel was inevitable. Corey was ready and eager to helm that project, but he wasn’t given a fair chance to do so. After Castle of Dr. Brain was finished, he was moved back to the programmer’s role he had been able to avoid for a while by making it, assigned the task of porting Sierra’s SCI engine to the Sega Genesis videogame console. He was offered the “opportunity” to design the sequel strictly as a moonlighting project, if he was willing to give up the 1-percent royalty he had received on the first game in favor of a small lump-sum payment. Understandably, he turned down an offer that would have consumed his nights and weekends for many months to come for very little financial reward. The task of designing the sequel was instead handed to one Patrick Bridgemon, a technical writer who had been responsible for many Sierra manuals and hint books, but whose only experience to date working on the games proper had consisted of a polishing-up of the writing in the first Police Quest game for a recent point-and-click remake of same.

Given these circumstances, one would rather expect the game that became known as The Island of Dr. Brain to disappoint. And, indeed, the general critical consensus over the years has tended to paint it as something of a pale shadow of its illustrious predecessor. In this case, though, I find myself in disagreement with the consensus; I don’t think that The Island of Dr. Brain fares badly at all in comparison to its predecessor. Yes, some of the puzzles are cribbed directly from the previous game, and, yes, more old chestnuts do make an appearance; the game’s lowlight is definitely the supremely tedious (is there any other kind?) Tower of Hanoi puzzle. Yet there are also a number of completely original puzzles here which can stand proudly alongside the best puzzles from the earlier game. And, once again, the vast majority of the puzzles, whether original or cribbed, are great fun to solve.

A chemistry puzzle.

There’s a bit more to the plot this time around. Someone has knocked the good doctor over the head — with a pink-flamingo lawn ornament, no less! — and absconded with his most powerful and dangerous invention. In practice, however, the plot still doesn’t really matter all that much. Now duly hired as Dr. Brain’s assistant, you’ve been sent to your boss’s private island to retrieve a vital battery that’s necessary to stop the evil one’s dastardly plan. But you can’t just walk in and pick it up; you have to solve puzzles in order to make your way to the center of the island where the battery lies waiting. As security systems go, this one doesn’t make a whole lot of sense, but there you go. The real point, of course, is the puzzles.

It should be amply clear by now that Bridgemon, doubtless responding to dictates from his managers, adopted a “don’t fix what isn’t broken” approach to the sequel. Still, he did manage to innovate modestly within the established framework. This time out, the puzzles and their solutions are all randomized to one degree or another, thus addressing the most obvious complaint customers who had spent $40 or more on the first game might have made: the fact that it just wasn’t very long at all. The Island of Dr. Brain even sets up a sort of meta-challenge for the truly hardcore. If you solve all 26 puzzles four times on each of the three difficulty levels (!), without using any of your hint coins, you earn the maximum of 1000 points, and are rewarded with a special picture. I can’t say that I can muster up that much dedication today, but it’s easy to imagine a patient youngster taking on the challenge, and thereby getting many, many hours out of the game.

Playing with polynominoes. Eat your heart out, Alexey Pajitnov.

Likewise, the sequel not only embraces its predecessor’s wide range of educational themes but actually expands upon it. Puzzles in The Island of Dr. Brain often deal with the expected: mathematics, spatial logic, computer programming (the logic-gates puzzle is every bit as good as Corey Cole’s programming puzzles from the previous game). At the same time, though, Bridgemon shows no fear of the humanities, despite the latter being a field of knowledge so much less obviously suited to puzzles. The Island of Dr. Brain finds clever ways to dive into foreign languages, musical notation, even masterpieces of literature and the visual arts. One of my favorite puzzles teaches you to identify the works of great artists, from Vincent van Gogh to Jackson Pollock, by their unique styles.

The sequel shipped with an “EncycloAlmanacTionaryOgraphy” in the box, a 104-page book full of information that’s sometimes useful for solving the puzzles but is more often there just to add depth to the topics the puzzles cover. As its name would imply, it’s a glorious mess, a big splat of completely unrelated data — a random cross-section of some tiny portion of all the sheer stuff the human race has learned and done and achieved over the centuries. I love it.

The Island of Dr. Brain didn’t do quite as well as its predecessor had commercially, but sold well enough that these two games would not mark the end of Dr. Thaddeus Egghead Brain’s puzzling career. The second game would be, however, the last of the series to be developed by Sierra in-house. Later entries were given to Bright Star Technology, a developer specializing in educational software which Sierra acquired in 1992 as part of Ken Williams’s general educational push. Those Dr. Brain games — there were five more of them in all, stretching all the way to 1999 — are slicker productions in many ways, but lack their predecessors’ gonzo spirit. They’re just well-made educational products — no more, no less.

Which only leads me to emphasize once again what a pleasure these first two Dr. Brain games still are to play. The EncycloAlmanacTionaryOgraphy nicely illustrates the overarching Dr. Brain take on education. In a world obsessed with specialists and specialties, these games dare to tell us that knowledge in general is a sumptuous banquet which is only made more exciting through variety. A person, they imply, should feel free to become a computer programmer and a poet, a geneticist and a musician. At the risk of offending the many hard-working pedagogues out there, I can’t help but think that much of the reason these particular educational games are so bracing is because of the lack of a formal disciplinarian to say, “No, you can’t follow up a mechanical-engineering problem with an art-appreciation exercise. The child will be confused by such an abrupt shift and will fail to internalize the lessons. Such disparate subject matters should be separated by a reasonable pause, and are best contained in separate software programs designed for the individual needs of disparate educational models….” blah, blah, blah. Just throw it all in there, I say, and let children (and adults) enjoy drinking from the fire hose. I often think that half the modern world’s dysfunction is due to the fact that we’ve all become so specialized — so segregated — that we don’t know how to talk to one another anymore. I believe that we desperately need more Renaissance people, more jacks of all trades, even if that means fewer masters of one. The Dr. Brain games, it would appear, agree with me.

If we set aside the educational aspect and consider the Dr. Brain games purely as puzzle collections, they do suffer in some ways in comparison to The Fool’s Errand, the game I still consider the standard by which all other puzzlers should be measured. The Dr. Brain games were created at the dawn of the age of multimedia computing, when Sierra even more so than most companies was determined to put in every bit of digitized sound and color they could fit onto a reasonable number of floppy disks. Such rather garish presentations perhaps haven’t aged as well as The Fool’s Errand‘s austere, elegant black-and-white look. And the Dr. Brain games lack anything like The Fool’s Errand‘s dazzling structural complexity; structurally, they’re just a collection of standalone puzzles, to be solved one at a time until you solve the last one and win. But of course, all of these alleged negatives could equally be read as positives. Certainly the audiovisuals of Dr. Brain have plenty of goofy charm of their own, and you may very well have more room in your life for a casual series of discrete puzzles than for the all-consuming obsession that The Fool’s Errand can become once you’ve fallen down its rabbit hole.

Unlike many of the Sierra titles from their era, the Discovery Series has never been officially re-released as digital downloads — doubtless thanks once again to that dreaded “educational” tag. Yet they richly deserve to be remembered and, most of all, to be played. I’m therefore going to take the liberty of offering Castle of Dr. Brain and The Island of Dr. Brain for download here. As usual, I’ve included a configuration file that will make them as easy as possible to get running with the aid of DOSBox, whether you’re using a Windows, Macintosh, or Linux machine. Happy puzzling!

(My huge thanks go to Corey Cole, who took the time to correspond with me at length on this phase of his career. Be sure to check out Hero-U: From Rogue to Redemption, a new game in the spirit of the Quest for Glory series which Corey and Lori Ann Cole have created. As of this writing, its release is expected in a matter of weeks.

Other sources include the issues of Sierra’s official magazine from Fall 1991, Fall 1992, and Winter 1992.)

Footnotes

Footnotes
1 The name “Discovery Series” wasn’t actually used until 1992. Before then, the earliest games in the series were sold simply as educational titles, without any further branding.
 
 

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So You Want to Be a Hero?

Lori Ann and Corey Cole

Lori Ann and Corey Cole

Rule #1 is “The Player Must have Fun.” It’s trivially easy for a game designer to “defeat” players. We have all the tools and all the power. The trick is to play on the same side as the players, to tell the story together, and to make them the stars.

That rule is probably the biggest differentiator that made our games special. We didn’t strive to make the toughest, hardest-to-solve puzzles. We focused on the characters, the stories, and making the player the star.

— Corey Cole

It feels thoroughly appropriate that Corey and Lori Ann Cole first met over a game of Dungeons & Dragons. The meeting in question took place at Westercon — the West Coast Science Fantasy Conference — in San Francisco in the summer of 1979. Corey was the Dungeon Master, leading a group of players through an original scenario of his own devising that he would later succeed in getting published as The Tower of Indomitable Circumstance. But on this occasion he found the pretty young woman who was sitting at his table even more interesting than Dungeons & Dragons. Undaunted by mere geography — Corey was programming computers for a living in Southern California while Lori taught school in Arizona — the two struck up a romantic relationship. Within a few years, they were married, settling eventually in San Jose.

They had much in common. As their mutual presence at a convention like Westercon will attest, both the current and the future Cole were lovers of science-fiction and fantasy literature and its frequent corollary, gaming, from well before their first meeting. Their earliest joint endeavor — besides, that is, the joint endeavor of romance — was The Spellbook, a newsletter for tabletop-RPG aficionados which they edited and self-published.

Corey also nurtured an abiding passion for computers that had long since turned into a career. After first learning to program in Fortran and COBOL while still in high school during the early 1970s, his subsequent experiences had constituted a veritable grand tour of some of the most significant developments of this formative decade of creative computing. He logged onto the ARPANET (predecessor of the modern Internet) from a terminal at his chosen alma mater, the University of California, Santa Barbara; played the original Adventure in the classic way, via a paper teletype machine; played games on the PLATO system, including the legendary proto-CRPGs Oubliette and DND that were hosted there. After graduating, he took a job with his father’s company, a manufacturer of computer terminals, traveling the country writing software for customers’ installations. By 1981, he had moved on to become a specialist in word-processing and typesetting software, all the while hacking code and playing games at home on his home-built CP/M computer and his Commodore PET.

When the Atari ST was introduced in 1985, offering an unprecedented amount of power for the price, Corey saw in it the potential to become the everyday computer of the future. He threw himself into this latest passion with abandon, becoming an active member of the influential Bay Area Atari Users Group, a contributor to the new ST magazine STart, and even the founder of a new company, Visionary Systems; the particular vision in question was that of translating his professional programming experience into desktop-publishing software for the ST.

Interestingly, Corey’s passion for computers and computer games was largely not shared by Lori. Like many dedicated players of tabletop RPGs, she always felt the computerized variety to be lacking in texture, story, and most of all freedom. She could enjoy games like Wizardry in bursts with friends, but ultimately found them far too constraining to sustain her interest. And she felt equally frustrated by the limitations of both the parser-driven text adventures of Infocom and the graphical adventures of Sierra. Her disinterest in the status quo of computer gaming would soon prove an ironic asset, prompting her to push her own and Corey’s games in a different and very worthwhile direction.

By early 1988, it was becoming clear that the Atari ST was doomed to remain a niche platform in North America, and thus that Corey’s plan to get rich selling desktop-publishing software for it wasn’t likely to pan out. Meanwhile his chronic asthma was making it increasingly difficult to live in the crowded urban environs of San Jose. The Coles were at one of life’s proverbial crossroads, unsure what to do next.

Then one day they got a call from Carolly Hauksdottir, an old friend from science-fiction fandom — she wrote and sang filk songs with them — who happened to be working now as an artist for Sierra On-Line down in the rural paradise of Oakhurst, California. It seemed she had just come out of a meeting with Sierra’s management in which Ken Williams had stated emphatically that they needed to get back into the CRPG market. Since their brief association with Richard Garriott, which had led to their releasing Ultima II and re-releasing Ultima I, Sierra’s presence in CRPGs had amounted to a single game called Wrath of Denethenor, a middling effort for the Apple II and Commodore 64 sold to them by an outside developer. As that meager record will attest, Ken had never heretofore made the genre much of a priority. But of late the market for CRPGs showed signs of exploding, as evidenced by the huge success of other publishers’ releases like The Bard’s Tale and Ultima IV.  To get themselves a piece of that action, Ken stated in his typical grandiose style that Sierra would need to hire “a published, award-winning, tournament-level Dungeon Master” and set him loose with their latest technology. Corey and Lori quickly reasoned that The Tower of Indomitable Circumstances had been published by the small tabletop publisher Judges Guild, as had their newsletter by themselves; that Corey had once won a tournament at Gen Con as a player; and that together they had once created and run a tournament scenario for a Doctor Who convention. Between the two of them, then, they were indeed “published, award-winning, tournament-level Dungeon Masters.” Right?

Well, perhaps they weren’t quite what Ken had in mind after all. When Corey called to offer their services, at any rate, he sounded decidedly skeptical. He was much more intrigued by another skill Corey mentioned in passing: his talent for programming the Atari ST. Sierra had exactly one programmer who knew anything about the ST, and was under the gun to get their new SCI engine ported over to that platform as quickly as possible. Ken wound up hiring Corey for this task, waving aside the initial reason for Corey’s call with the vague statement that “we’ll talk about game design later.”

What with Corey filling such an urgent need on another front, one can easily imagine Ken’s “later” never arriving at all. Corey, however, never stopped bringing up game design, and with it the talents of his wife that he thought would make her perfect for the role. While he thought that the SCI engine, despite its alleged universal applicability, could never be used to power a convincing hardcore CRPG of the Bard’s Tale/Ultima stripe, he did believe it could serve very well as the base for a hybrid game — part CRPG, part traditional Sierra adventure game. Such a hybrid would suit Lori just fine; her whole interest in the idea of designing computer games was “to bring storytelling and [the] interesting plot lines of books and tabletop role-playing into the hack-and-slash thrill of a computer game.” Given the technological constraints of the time, a hybrid actually seemed a far better vehicle for accomplishing that than a hardcore CRPG.

So, while Corey programmed in Sierra’s offices, Lori sat at home with their young son, sketching out a game. In fact, knowing that Sierra’s entire business model revolved around game series rather than one-offs, she sketched out a plan for four games, each taking place in a different milieu corresponding to one of the four points of the compass, one of the four seasons, and one of the four classical elements of Earth, Fire, Air, and Water. As was typical of CRPGs of this period, the player would be able to transfer the same character, evolving and growing in power all the while, into each successive game in the series.

With his established tabletop-RPG designer still not having turned up, Ken finally relented and brought Lori on to make her hybrid game. But the programmer with whom she was initially teamed was very religious, and refused to continue when he learned that the player would have the option of choosing a “thief” class. And so, after finishing up some of his porting projects, Corey joined her on what they were now calling Hero’s Quest I: So You Want to Be a Hero. Painted in the broadest strokes, he became what he describes as the “left brain” to Lori’s “right brain” on the project, focusing on the details of systems and rules while Lori handled the broader aspects of plot and setting. Still, these generalized roles were by no means absolute. It was Corey, for instance, an incorrigible punster — so don’t incorrige him! — who contributed most of the horrid puns that abound throughout the finished game.

Less than hardcore though they envisioned their hybrid to be, Lori and Corey nevertheless wanted to do far more than simply graft a few statistics and a combat engine onto a typical Sierra adventure game. They would offer their player the choice of three classes, each with its own approach to solving problems: through combat and brute force in the case of the fighter, through spells in the case of the magic user, through finesse and trickery in the case of the thief. This meant that the Coles would in effect have to design Hero’s Quest three times, twining together an intricate tapestry of differing solutions to its problems. Considering this reality, one inevitably thinks of what Ron Gilbert said immediately after finishing Maniac Mansion, a game in which the player could select her own team of protagonists but one notably free of the additional complications engendered by Hero’s Quest‘s emergent CRPG mechanics: “I’m never doing that again!” The Coles, however, would not only do it again — in fact, four times more — but they would consistently do it well, succeeding at the tricky task of genre blending where designers as talented as Brian Moriarty had stumbled.

Instead of thinking in terms of “puzzles,” the Coles preferred to think in terms of “problems.” In Hero’s Quest, many of these problems can be treated like a traditional adventure-game puzzle and overcome using your own logic. But it’s often possible to power through the same problem using your character’s skills and abilities. This quality makes it blessedly difficult to get yourself well-and-truly, permanently stuck. Let’s say you need to get a fish from a fisherman in order to get past the bear who’s blocking your passage across a river. You might, in traditional adventure-game style, use another item you found somewhere to repair his leaky boat, thus causing him to give you a fish as a small token of his appreciation. But you might also, if your character’s intelligence score is high enough, be able to convince him to give you a fish through logical persuasion alone. Or you might bypass the whole question of the fish entirely if your character is strong and skilled enough to defeat the bear in combat. Moriarty’s Beyond Zork tries to accomplish a superficially similar blending of the hard-coded adventure game and the emergent CRPG, but does so far less flexibly, dividing its problems rather arbitrarily into those soluble by adventure-game means and those soluble by CRPG means. The result for the player is often confusion, as things that ought to work fail to do so simply because a problem fell into the wrong category. Hero’s Quest was the first to get the blending right.

Based on incremental skill and attribute improvements rather than employing the more monolithic level-based structure of Dungeons & Dragons, the core of the Hero’s Quest game system reached back to a system of tabletop rules the Coles had begun formulating years before setting to work on their first computer game. It has the advantage of offering nearly constant feedback, a nearly constant sense of progress even if you happen to be stuck on one of the more concrete problems in the game. Spend some time bashing monsters, and your character’s “weapons use” score along with his strength and agility will go up; practice throwing daggers on the game’s handy target range, and his “throwing” skill will increase a little with almost every toss. Although you choose a class for your character at the outset, there’s nothing preventing you from building up a magic user who’s also pretty handy with a sword, or a fighter who knows how to throw a spell or two. You’ll just have to sacrifice some points in the beginning to get a start in the non-core discipline, then keep on practicing.


If forced to choose one adjective to describe Hero’s Quest and the series it spawned as a whole, I would have to go with “generous” — not, as the regular readers among you can doubtless attest, an adjective I commonly apply to Sierra games in general. Hero’s Quest‘s generosity extends far beyond its lack of the sudden deaths, incomprehensible puzzles, hidden dead ends, and generalized player abuse that were so typical of Sierra designs. Departing from Sierra’s other series with their King Grahams, Rosellas, Roger Wilcos, and Larry Laffers, the Coles elected not to name or characterize their hero, preferring to let their players imagine and sculpt the character each of them wanted to play. Even within the framework of a given character class, alternate approaches and puzzle — er, problem — solutions abound, while the environment is fleshed-out to a degree unprecedented in a Sierra adventure game. Virtually every reasonable action, not to mention plenty of unreasonable ones, will give some sort of response, some acknowledgement of your cleverness, curiosity, or sense of humor. Almost any way you prefer to approach your role is viable. For instance, while it’s possible to leave behind a trail of monstrous carnage worthy of a Bard’s Tale game, it’s also possible to complete the entire game without taking a single life. The game is so responsive to your will that the few places where it does fall down a bit, such as in not allowing you to choose the sex of your character — resource constraints led the Coles to make the hero male-only — stand out more in contrast to how flexible the rest of this particular game is than they do in contrast to most other games of the period.

Hero's Quest's unabashedly positive message feels particularly bracing in this current Age of Irony of ours.

Hero’s Quest‘s message of positive empowerment feels particularly bracing in our current age of antiheroes and murky morality.

Indeed, Hero’s Quest is such a design outlier from the other Sierra games of its era that I contacted the Coles with the explicit goal of coming to understand just how it could have come out so differently. Corey took me back all the way to the mid-1970s, to one of his formative experiences as a computer programmer and game designer alike, when he wrote a simple player-versus-computer tic-tac-toe game for a time-shared system to which he had access. “Originally,” he says, “it played perfectly, always winning or drawing, and nobody played it for long. After I introduced random play errors by the computer, so that a lucky player could occasionally win, people got hooked on the game.” From this “ah-ha!” moment and a few others like it was born the Coles’ Rule #1 for game design: “The player must always have fun.” “We try to remember that rule,” says Corey, “every time we create a potentially frustrating puzzle.” The trick, as he describes it, is to make “the puzzles and challenges feel difficult, yet give the player a chance to succeed after reasonable effort.” Which leads us to Rule #2: “The player wants to win.” “We aren’t here to antagonize the players,” he says. “We work with them in a cooperative storytelling effort. If the player fails, everybody loses; we want to see everyone win.”

Although their professional credits in the realm of game design were all but nonexistent at the time they came to Sierra, the Coles were nevertheless used to thinking about games far more deeply than was the norm in Oakhurst. They were, for one thing, dedicated players of games, very much in tune with the experience of being a player, whether sitting behind a table or a computer. Ken Williams, by contrast, had no interest in tabletop games, and had sat down and played for himself exactly one computerized adventure game in his life (that game being, characteristically for Ken, the ribald original Softporn). While Roberta Williams had been inspired to create Mystery House by the original Adventure and some of the early Scott Adams games, her experience as a player never extended much beyond those primitive early text adventures; she was soon telling interviewers that she “didn’t have the time” to actually play games. Most of Sierra’s other design staff came to the role through the back door of being working artists, writers, or programmers, not through the obvious front door of loving games as a pursuit unto themselves. Corey states bluntly that “almost nobody there played [emphasis mine] games.” The isolation from the ordinary player’s experience that led to so many bad designs was actually encouraged by Ken Williams; he suggested that his staffers not look too much at what the competition was doing out of some misguided desire to preserve the “originality” of Sierra’s own games.

But the Coles were a little different than the majority of said staffers. Corey points out that they were both over thirty by the time they started at Sierra. They had, he notes, also “traveled a fair amount,” and “both the real-life experience and extensive tabletop-gaming experience gave [us] a more ‘mature’ attitude toward game development, especially that the designer is a partner to the player, not an antagonist to be overcome.” Given the wealth of experience with games and ideas about how games ought to be that they brought with them to Sierra, the Coles probably benefited as much from the laissez-faire approach to game-making engendered by Ken Williams as some of the other designers perhaps suffered from the same lack of direction. Certainly Ken’s personal guidance was only sporadic, and often inconsistent. Corey:

Once in a while, Ken Williams would wander through the development area — it might happen two or three times in a day, or more likely the visits might be three weeks apart. Everyone learned that it was essential to show Ken some really cool sequence or feature that he hadn’t seen before. You only showed him one such sequence because you needed to reserve two more in case he came back the same day.

Our first (and Sierra’s first) Producer, Guruka Singh Khalsa, taught us the “Ken Williams Rule” based on something Robert Heinlein wrote: “That which he tells you three times is true.” Ken constantly came up with half-baked ideas, some of them amazing, some terrible, and some impractical. If he said something once, you nodded in agreement. Twice, you sat up and listened. Anything he said three times was law and had to be done. While Ken mostly played a management role at Sierra, he also had some great creative ideas that really improved our games. Of course, it takes fifteen seconds to express an idea, and sometimes days or weeks to make it work. That’s why we ignored the half-baked, non-repeated suggestions.

The Coles had no affinity for any of Sierra’s extant games; they considered them “unfair and not much fun.” Yet the process of game development at Sierra was so unstructured that they had little sense of really reacting against them either.  As I mentioned earlier, Lori didn’t much care for any of the adventure games she had seen, from any company. She wouldn’t change her position until she played Lucasfilm Games’s The Secret of Monkey Island in 1990. After that experience, she became a great fan of the Lucasfilm adventures, enjoying them far more than the works of her fellow designers at Sierra. For now, though, rather than emulating existing computerized adventure or RPG games, the Coles strove to re-create the experience of sitting at a table with a great storytelling game master at its head.

Looking beyond issues of pure design, another sign of the Coles’ relatively broad experience in life and games can be seen in their choice of settings. Rather than settling for the generic “lazy Medieval” settings so typical of Dungeons & Dragons-derived computer games then and now, they planned their series as a hall of windows into some of the richest myths and legends of our own planet. The first game, which corresponded in Lori’s grand scheme for the series as a whole to the direction North, the season Spring, and the element Earth, is at first glance the most traditional of the series’s settings. This choice was very much a conscious one, planned to help the series attract an initial group of players and get some commercial traction; bullish as he was on series in general, Ken Williams wasn’t particularly noted for his patience with new ones that didn’t start pulling their own weight within a game or two. Look a little closer, though, and even the first game’s lush fantasy landscape, full of creatures that seem to have been lifted straight out of a Dungeons & Dragons Monster Manual, stands out as fairly unique. Inspired by an interest in German culture that had its roots in the year Corey had spent as a high-school exchange student in West Berlin back in 1971 and 1972, the Coles made their Medieval setting distinctly Germanic, as is highlighted by the name of the town around which the action centers: Spielburg. (Needless to say, the same name is also an example of the Coles’ love of puns and pop-culture in-joking.) Later games would roam still much further afield from the lazy-Medieval norm. The second, for instance, moves into an Arabian Nights milieu, while still later ones explore the myths and legends of Africa, Eastern Europe, and Greece. The Coles’ determination to inject a little world music into the cultural soundtracks of their mostly young players stands out as downright noble. Their series doubtless prompted more than a few blinkered teenage boys to begin to realize what a big old interesting world there really is out there.

Hero's Quest

Of course, neither the first Hero’s Quest nor any of the later ones in the series would be entirely faultless. Sierra suffered from the persistent delusion that their SCI engine was a truly universal hammer suitable for every sort of nail, leading them to incorporate action sequences into almost every one of their adventure games. These are almost invariably excruciating, afflicted with slow response times and imprecise, clumsy controls. Hero’s Quest, alas, isn’t an exception from this dubious norm. It has an action-oriented combat engine so unresponsive that no one I’ve ever talked to tries to do anything with it but just pound on the “attack” key until the monster is dead or it’s obviously time to run away. And then there are some move-exactly-right-or-you’re-dead sequences in the end game that are almost as frustrating as some of the ones found in Sierra’s other series. But still, far more important in the end are all the things Hero’s Quest does right, and more often than not in marked contrast to just about every other Sierra game of its era.

Hero’s Quest was slated into Sierra’s release schedule for Christmas 1989, part of a diverse lineup of holiday releases that also included the third Leisure Suit Larry game from the ever-prolific Al Lowe and something called The Colonel’s Bequest, a bit of a departure for Roberta Williams in the form of an Agatha Christie-style cozy murder mystery. With no new King’s Quest game on offer that year, Hero’s Quest, the only fantasy release among Sierra’s 1989 lineup, rather unexpectedly took up much of its slack. As pre-orders piled up to such an extent that Sierra projected needing to press 100,000 copies right off the bat just to meet the holiday demand, Corey struggled desperately with a sequence — the kobold cave, for those of you who have played the game already — that just wouldn’t come together. At last he brokered a deal to withhold only the disk that would contain that sequence from the duplicators. In a single feverish week, he rewrote it from scratch. The withheld disk was then duplicated in time to join the rest, and the game as a whole shipped on schedule, largely if not entirely bug-free. Even more impressively, it was, despite receiving absolutely no outside beta-testing — Sierra still had no way of seriously evaluating ordinary players’ reactions to a game before release — every bit as friendly, flexible, and soluble as the Coles had always envisioned it to be.

Hero's Quest

The game became the hit its pre-orders had indicated it would, its sales outpacing even the new Leisure Suit Larry and Roberta Williams’s new game by a comfortable margin that holiday season. The reviews were superlative; Questbusters‘s reviewer pronounced it “honestly the most fun I’ve had with any game in years,” and Computer Gaming World made it their “Adventure Game of the Year.” While it would be nice to attribute this success entirely to the public embracing its fine design sensibilities, which they had learned of via all the fine reviews, its sales numbers undoubtedly had much to do with its good fortune in being released during this year without a King’s Quest. Hero’s Quest was for many a harried parent and greedy child alike the closest analogue to Roberta Williams’s blockbuster series among the new releases on store shelves. The game sold over 130,000 copies in its first year on the market, about 200,000 copies in all in its original version, then another 100,000 copies when it was remade in 1992 using Sierra’s latest technology. Such numbers were, if not quite in the same tier as a King’s Quest, certainly nothing to sneeze at. In creative and commercial terms alike, the Coles’ series was off to a fine start.

At the instant of Hero’s Quest‘s release, Sierra was just embarking on a major transition in their approach to game-making. Ken Williams had decided it was time at last to make the huge leap from the EGA graphics standard, which could display just 16 colors onscreen from a palette of 64, to VGA, which could display 256 colors from a palette of 262,144. To help accomplish this transition, he had hired Bill Davis, a seasoned Hollywood animator, in the new role of Sierra’s “Creative Director” in July of 1989. Davis systematized Sierra’s heretofore laissez-faire approach to game development into a rigidly formulated Hollywood-style production pipeline. Under his scheme, the artists would now be isolated from the programmers and designers; inter-team communication would happen only through a bureaucratic paper trail.

The changes inevitably disrupted Sierra’s game-making operation, which of late had been churning out new adventure games at a rate of about half a dozen per year. Many of the company’s resources for 1990 were being poured into King’s Quest V, which was intended, as had been the norm for that series since the beginning, to be the big showpiece game demonstrating all the company’s latest goodies, including not only 256-color VGA graphics but also a new Lucasfilm Games-style point-and-click interface in lieu of the old text parser. King’s Quest V would of course be Sierra’s big title for Christmas. They had only two other adventure games on their schedule for 1990, both begun using the older technology and development methodology well before the end of 1989 and both planned for release in the first half of the new year. One, an Arthurian game by an established writer for television named Christy Marx, was called Conquests of Camelot: The Search for the Grail (thus winning the prize of being the most strained application of Sierra’s cherished “Quest” moniker ever). The other, a foray into Tom Clancy-style techno-thriller territory by Police Quest designer Jim Walls, was called Code-Name: ICEMAN. Though they had every reason to believe that King’s Quest V would become another major hit, Sierra was decidedly uncertain about the prospects of these other two games. They felt they needed at least one more game in an established series if they hoped to maintain the commercial momentum they’d been building up in recent years. Yet it wasn’t clear where that game was to come from; one side effect of the transition to VGA graphics was that art took much longer to create, and games thus took longer to make. Lori and Corey were called into a meeting and given two options. One, which Lori at least remembers management being strongly in favor of, was to make the second game in their series using Sierra’s older EGA- and parser-driven technology, getting it out in time to become King’s Quest V‘s running mate for the Christmas of 1990. The other was to be moved in some capacity to the King’s Quest V project, with the opportunity to return to Hero’s Quest only at some uncertain future date. They chose — or were pushed into — the former.

Despite using the older technology, their second game was, at Davis’s insistence, created using the newer production methodology. This meant among other things that the artists, now isolated from the rest of the developers, had to create the background scenes on paper; their pictures were then scanned in for use in the game. I’d like to reserve the full details of Sierra’s dramatically changed production methodology for another article, where I can give them their proper due. Suffice for today to say that, while necessary in many respects for a VGA game, the new processes struck everyone as a strange way to create a game using the sharply limited EGA color palette. By far the most obvious difference they made was that everything seemed to take much longer. Lori Ann Cole:

We got the worst of both worlds. We got a new [development] system that had never been tried before, and all the bugs that went with that. And we were doing it under the old-school technology where the colors weren’t as good and all that. We were under a new administration with a different way of treating people. We got time clocks; we had to punch in a number to get into the office so that we would work the set number of hours. We had all of a sudden gone from this free-form company to an authoritarian one: “This is the hours you have to work. Programmers will work over here and artists will work over there, and only their bosses can talk to one another; you can’t talk to the artist that’s doing the art.”

Some of the Coles’ frustrations with the new regime came out in the game they were making. Have a close look at the name of Raseir, an oppressed city — sort of an Arabian Nights version of Nineteen Eighty-Four — where the climax of the game occurs.

Scheduled for a late September release, exactly one year after the release of the first Hero’s Quest, the second game shipped two months behind schedule, coming out far too close to Christmas to have a prayer of fully capitalizing on the holiday rush. And then when it did finally ship, it didn’t even ship as Hero’s Quest II.

Quest for Glory II

In 1989, the same year that Sierra had released the first Hero’s Quest, the British division of the multi-national toys and games giant Milton Bradley had released HeroQuest, a sort of board-gameified version of Dungeons & Dragons. They managed to register their trademark on the name for Europe shortly before Sierra registered theirs for Europe and North America. After the board game turned into a big European success, Milton Bradley elected to bring it to North America the following year, whilst also entering into talks with some British developers about turning it into a computer game. Clearly something had to be done about the name conflict, and thanks to their having registered the trademark first Milton Bradley believed they had the upper hand. When the bigger company’s lawyers came calling, Sierra, unwilling to get entangled in an expensive lawsuit they probably couldn’t win anyway, signed a settlement that not only demanded they change the name of their series but also stated that they couldn’t even continue using the old name long enough to properly advertise that “Hero’s Quest has a new name!” Thus when Hero’s Quest and its nearly finished sequel were hastily rechristened Quest for Glory, the event was announced only via a single four-sentence press release.

So, a veritable perfect storm of circumstances had conspired to undermine the commercial prospects of the newly rechristened Quest for Glory II: Trial by Fire. Sierra’s last parser-driven 16-color game, it was going head to head with the technological wonder that was King’s Quest V — another fantasy game to boot. Due to its late release, it lost the chance to pick up even many or most of the scraps King’s Quest V might have left it. And finally, the name change meant that the very idea of a Quest for Glory II struck most Sierra fans as a complete non sequitur; they had no idea what game it was allegedly a sequel to. Under the circumstances, it’s remarkable that Quest for Glory II performed as well as it did. It sold an estimated 110,000 to 120,000 copies — not quite the hit its predecessor had been, but not quite the flop one could so easily imagine the newer game becoming under the circumstances either. Sales were still strong enough that this eminently worthy series was allowed to continue.


As a finished game, Quest for Glory II betrays relatively little sign of its difficult gestation, even if there are perhaps just a few more rough edges in comparison to its predecessor. The most common complaint is that the much more intricate and linear plot this time out can lead to a fair amount of time spent waiting for the next plot event to fire, with few concrete goals to achieve in the meantime. This syndrome can especially afflict those players who’ve elected to transfer in an established character from the first game, and thus have little need for the grinding with which newbies are likely to occupy themselves. At the same time, though, the new emphasis on plot isn’t entirely unwelcome in light of the almost complete lack of same in the first game, while the setting this time out of a desert land drawn from the Arabian Nights is even more interesting than was that of the previous game. The leisurely pace can make Quest for Glory II feel like a sort of vacation simulator, a relaxing computerized holiday spent chatting with the locals, sampling the cuisine, enjoying belly dances and poetry readings, and shopping in the bazaars. (Indeed, your first challenge in the game is one all too familiar to every tourist in a new land: converting the money you brought with you from Spielburg into the local currency.) I’ve actually heard Quest for Glory II described by a fair number of players as their favorite in the entire series. If push comes to shove, I’d probably have to say that I slightly prefer the first game, but I wouldn’t want to be without either of them. Certainly Quest for Glory II is about as fine a swan song for the era of parser-driven Sierra graphical adventures as one could possibly hope for.

The combat system used in the Quest for Glory games would change constantly. The one found in the second game is a little more responsive and playable than its predecessor.

The combat system used in the Quest for Glory games would change constantly from game to game. The one found in the second game is a little more responsive and playable than its predecessor.

Had more adventure-game designers at Sierra and elsewhere followed the Coles’ lead, the history of the genre might have been played out quite differently. As it is, though, we’ll have to be content with the games we do have. I’d hugely encourage any of you who haven’t played the Quest for Glory games to give them a shot — preferably in order, transferring the same character from game to game, just as the Coles ideally intended it. Thanks to our friends at GOG.com, they’re available for purchase today in a painless one-click install for modern systems. They remain as funny, likable, and, yes, generous as ever.

We’ll be returning to the Coles in due course to tell the rest of their series’s story. Next time, though, we’ll turn our attention to the Apple Macintosh, a platform we’ve been neglecting a bit of late, to see how it was faring as the 1990s were fast approaching.

Hero's Quest

(Sources: Questbusters of December 1989; Computer Gaming World of September 1990 and April 1991; Sierra’s newsletters dated Autumn 1989, Spring 1990, Summer 1991, Spring 1992, and Autumn 1992; Antic of August 1986; STart of Summer 1986; Dragon of October 1991; press releases and annual reports found in the Sierra archive at the Strong Museum of Play. Online sources include Matt Chats 173 and 174; Lori Ann Cole’s interview with Adventure Classic Gaming; Lori and Corey’s appearance on the Space Venture podcast; and various entries on the Coles’ own blog. But my biggest resource at all has been the Coles themselves, who took the time to patiently answer my many nit-picky questions at length. Thank you, Corey and Lori! And finally, courtesy of Corey and Lori, a little bonus for the truly dedicated among you who have read this far: some pages from an issue of their newsletter The Spell Book, including Corey’s take on “Fantasy Gaming Via Computer” circa summer 1982.)

 
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Posted by on September 9, 2016 in Digital Antiquaria, Interactive Fiction

 

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