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The VGA remake of Quest for Glory I. By this point, Sierra’s graphics exceeded the quality of most Saturday-morning cartoons, and weren’t far off the standard set by feature films, being held back more by the technical limitations of VGA graphics than those of the artists doing the drawing.

Quest for Glory, Lori Ann and Corey Cole’s much-loved series of adventure/CRPG hybrids, took a year off after its second installment, while each half of the couple designed an educational game for Sierra’s Discovery Series. After finishing her Discovery game Mixed-Up Fairy Tales, a less ambitious effort aimed at younger children than Corey’s The Castle of Dr. Brain, Lori headed a remake of the first Quest for Glory, using VGA graphics and a point-and-click interface in place of EGA and a parser. While opinions vary as to the remake’s overall worthiness — I’m personally fonder of the original version, as is Corey Cole — no one could deny that it looked beautiful in 256 colors. Sierra was, like many other media producers at the time, operating in a short-lived intermediate phase between analog and fully-digital production techniques, which gave the work a look unique to this very specific period. For example, most of the characters in the Quest for Glory I remake were first sculpted in clay by art director Arturo Sinclair, then digitized and imported into the game. One can only hope that contemporary gamers took the time to appreciate the earthy craftsmanship of his work. Sierra and much of their industry would soon fall down the full-motion video rabbit hole, and the 3D Revolution as well was just over the horizon, poised to offer all sorts of exciting new experiential possibilities but also to lose almost as much in the way of aesthetic values. It would, in other words, be a long time before games would look this good again.

Thankfully, the era of hand-drawn — or hand-sculpted — art at Sierra would last long enough to carry through the next two Quest for Glory games as well. Much else, though, would conspire against them, and in my opinion neither the third nor the fourth game is as strong as either of the first two. Today we’ll have a look at these later efforts’ strengths and failings and the circumstances that led to each.

Well before starting work on the very first Quest for Glory, Lori Ann Cole had sketched out a four-game plan for the series as a whole. It would see the player’s evolving hero visiting four different cultural regions of a fantasy world, all drawn from cultures of our own world, in adventures where the stakes would get steadily higher. The first two games had thus covered medieval Germany and the Arab world, and the last two were slated to go to the murky environs of Eastern Europe and the blazing sunshine of mythic Greece. In fact, Quest for Glory II ends with an advertisement of sorts for the “upcoming” Quest for Glory III: Shadows of Darkness, the Eastern European game. Yet almost as soon as the second game was out the door, the Coles started to have misgivings. To go with its milieu drawn from Romanian and Slavic folklore and the Gothic-horror tradition, Shadows of Darkness was to have a more unfriendly, foreboding approach to gameplay as well. The Coles planned to make “aloneness, suspicion, and paranoia,” as Corey puts it, the hallmarks of the game. They didn’t want to abandon that uncompromising vision, but neither were they sure that their players were ready for it.

Shortly before leaving Sierra to join Origin Systems, staff writer Ellen Guon suggested that the third game could easily be set in Africa instead, following up on an anecdote mentioned by one of the characters in passing in Quest for Glory II — thus extending the series’s arc from four to five games and postponing the “dark” entry until a little later. The Coles loved the idea, and Quest for Glory III: The Wages of War was born. Sure, making it did interfere with some of the thematic unities Lori had built into the series; its entries had been planned to correspond with the four classical elements of Earth, Fire, Air, and Water, as well as the four cardinal compass directions and the four seasons. But perhaps that was all a little too matchy-matchy anyway…

Other, less welcome changes were also in the offing: the new game’s gestation was immediately impacted by the removal of Corey Cole from most of the process. Corey had originally been hired by Sierra in a strictly technical role — specifically, for his expertise in programming the Atari ST and the Motorola 68000 CPU at its heart. His first assigned task had been to help port Sierra’s then-new SCI game engine to that platform, and he was still regarded around the office as the resident 68000 expert. Thus when Sierra head Ken Williams cooked up a scheme to bring their games to the Sega Genesis, a videogame console that with an optional CD-ROM accessory was also built around the 68000, it was to Corey that he turned. So, while Lori worked on Quest for Glory III alone, Corey struggled with what turned out to be an impossible task. The Genesis’s memory was woefully inadequate, and its graphics were limited to 64 colors from a palette of 512, as opposed to the 256 colors from a palette of 262,144 of the VGA graphics standard for which Sierra’s latest computer games were coded. Wiser heads finally prevailed and the whole endeavor was cancelled, freeing up Corey to reform his design partnership with Lori.

This happened, however, only in the final stages of Quest for Glory III‘s development. Among fans today, this game is generally considered the weakest link in the series, and the absence of Corey Cole is often cited as a primary reason. I’ll return to the impact his absence may have had, but first I’d like to mention what the game undeniably does right: the setting.

It’s often forgotten that Egypt, that birthplace of so much of human civilization, is a part of Africa; this essential fact, though, Lori Ann Cole didn’t neglect. The western part of the game’s map, where you begin, feels like an outlying outpost of Egyptian culture, complete with the pyramids and other monumental architecture we know from our history books. As you travel eastward, the savanna turns into jungle, and the societies you meet there become reflections of tribal Africa. It’s all drawn — both metaphorically, through the writing, and literally, through the graphics — with considerable charm and skill. Sub-Saharan Africa in particular isn’t a region we see depicted very often in games, and still less often with this degree of sympathy. As I noted in my first article on the Quest for Glory series, there’s a travelogue quality that runs through its entirety, showing us our own world’s many great and varied cultures through the lens of these fantasy adventures. The third game, suffice to say, upholds that tradition admirably.

Also welcome is the theme of the game. In contrast to most computer games, this one has you trying to prevent a war rather than win one. The aforementioned Egyptian and tribal African cultures have been set at odds by a combination of prejudices, misunderstandings, and — this being a fantasy game and all — the odd evil wizard. It’s up to you to play the peacemaker. “You start getting a better and better idea of just how senseless war is,” says Corey, “and how everybody loses by it.” Of course, there’s a certain cognitive dissonance about an allegedly anti-war game in which you spend so much of your time mowing down monsters by decidedly violent means, but props for effort.

In fact, any criticism of Quest for Glory should be tempered by the understanding that what the Coles did with this series was quite literally unprecedented, and, further, that no one else has ever tried to do anything quite like it since. While plenty of vintage CRPGs, dating all the way back to Wizardry, allowed you to move your characters from game to game, the Quest for Glory series is a far more complex take on a role-playing game than those simple monster bashers, with character attributes affecting far more aspects of the experience than combat alone — even extending into a moral dimension via a character’s “honor” attribute and the associated possibility to change to the prestige class of Paladin. It must have been tempting indeed to throw out the past and force players to start over with new characters each time the Coles started working on the next game in the series, but they doggedly stuck to their original vision of four — no, make that five — interlinked games that could all feature the very same custom hero, assuming the player was up to the task of buying and playing all of them.

But, fundamental to the Coles’ conception of their series though it was, this approach did have its drawbacks, which were starting to become clear by the time of Quest for Glory III. Corey Cole himself has admitted that “the play balance — both pacing and combat difficulty — and of course the freshness of the concept were strongest in Quest for Glory I.” Certainly that’s the entry in this hybrid series that works best as a CRPG, providing that addictive thrill of seeing your character slowly getting stronger, able to tackle monsters and challenges he couldn’t have dreamed of in the beginning. The later games are hampered by the well-known sense of diminishing returns that afflicts so many RPGs at higher levels; it’s much more fun in tabletop Dungeons & Dragons as well to advance from level 1 to level 8 than it is from level 8 to level 16. Even when you find that you need to spend time training in order to meet some arbitrary threshold — more on that momentarily — your character in the later Quest for Glory games never really feels like he’s going anywhere. The end result is to sharply reduce the importance of the most unique aspect of the series as it wears on. For this player anyway, that also reduces a big chunk of the series’s overall appeal. I haven’t tried it, but I suspect that these games may actually be more satisfying to play if you don’t import your old character into each new one, but rather start out fresh each time with a weaker hero and enjoy the thrill of building him up.

Sanford and Son make an appearance.

Quest for Glory III also disappoints in other ways.The first two games had been loaded with alternative solutions and approaches of all stripes, full of countless secrets and Easter eggs. Quest for Glory III is far less generous on all of these fronts. There just isn’t as much to do and discover outside the bounds of those things that are absolutely necessary to advance the plot. And one of the three possible character classes you can play, the Thief, has markedly fewer interesting things to do than the others even in the course of doing that much. The whole game feels less accommodating and rewarding — less amenable to your personal choices, one might say — than what came before. It plays, in other words, more like just another Sierra adventure game and less like the uniquely rich and flexible experience the first two games are.

This lack of design ambition can to some degree be attributed to the absence of Corey Cole for most of the design process. Corey was generally the “puzzle guy” in the partnership, dealing with all the questions of smaller-scale interactivity, while Lori was the “story gal,” responsible for the wide-angle plotting.  And indeed, when I asked Corey about his own impressions of the game in relation to its predecessors, he acknowledged that “certainly Quest for Glory III is lighter on puzzles, while having just as much story as Quest for Glory II.”

Yet Corey’s absence isn’t the only reason that the personality of the series began to morph with this third installment. The most obvious change between the second and third game — blindingly obvious to anyone who plays them back to back — is the move from a parser-based to a pure point-and-click interface. I trust that I don’t need to belabor how this could remove some of the scope for player creativity, and especially what it might mean for the many little secrets for which the first two games are so known. I’m no absolute parser purist — my opinion has always been that the best interface for any given game is entirely contextual, based upon the type of experience the designer is trying to create — but I can’t help but feel that Quest for Glory lost something when it dumped the parser.

One issue with Quest for Glory III that may actually be a subtle, inadvertent byproduct of the switch to point-and-click is a certain aimlessness that seems baked into the design. Too much of the story is predicated on unmotivated wandering over a map that’s not at all suited to more methodical exploration.

I hate the Quest for Glory III overland map with a passion. Unique locations aren’t signaled on it, but it’s nevertheless vital that you thoroughly explore it, meaning you’re forced to click on any formation that looks interesting in the hope that it’s more than decorative, a process which disappoints and frustrates more often than not. And while you’re wandering around in this random fashion, you’re constantly being attacked by uninteresting monsters and being forced to engage in tedious combat. Note that what you see above is only the first of several screens full of this sort of thing.

When I played Quest for Glory III, I eventually wound up in that dreaded place known to every adventure player: where you’ve exhausted all your leads and are left with no idea what the game expects from you next. This was, however, a feeling new to me in the course of playing this particular series. When I turned with great reluctance to a walkthrough — I’d solved the first two games entirely on my own — I learned that I was expected to train my skills up to a certain level in order shake the plot back into gear.

But how, you ask, can such problems be traced back to the loss of the parser? Well, Corey has mentioned how Lori — later, he and Lori — attempted to restore some of the sense of spontaneity and surprise that had perhaps been lost alongside the parser through the use of “events”: “Instead of each game scene having one specific thing that happens in it, our scenes change throughout the game. Sometimes the passage of time triggers a new event, and sometimes it’s the result of the ripple effect of player actions. It was supposed to feel organic.” When this approach works well, it works wonderfully well in providing a dynamic environment that seems to unfold spontaneously from the player’s perspective, just the way a good interactive story should. That’s the best-case scenario. The worst case is when you haven’t done whatever arbitrary action is needed to get a vital event to fire, and you’re left to wander around wondering what’s next. Finally, when you peek at a walkthrough, the mechanisms behind it all are revealed in the ugliest, most mimesis-annihilating way imaginable. I understand what Quest for Glory III wants to do, and I wholeheartedly approve. But there needed to be more work done to avoid dead spots — whether in the form of more possible triggers or just of more nudges to tell the player what the game expects from her — or, ideally, both.

Another odd Quest for Glory tradition was to give each game in the series a new combat system. Quest for Glory III tried to add a bit more strategy to the affair with buttons for “swing,” “dodge,” “thrust,” and “parry,” but in my experience at least simply mashing down the swing button works as well as anything else. Thus another Quest for Glory tradition: that of none of these multifarious combat systems ever being completely satisfying.

Still, whatever the game’s failings, few players or reviewers in its own time seemed to notice. Upon its release in September of 1992 — just four months after the Quest for Glory I remake — Quest for Glory III was greeted with solid sales and positive reviews, a reception which stands in contrast to its contemporary reputation as the weakest link in the series. With this affirmation of their efforts and with Corey now free of distractions, the Coles plunged right into the fourth game. Quest for Glory IV would prove the most ambitious and the most difficult entry in the series — and, in my opinion anyway, its greatest waste of potential.

The game officially known simply as Quest for Glory: Shadows of Darkness — Sierra inexplicably dropped the Roman numeral this time and this time only — is indeed often spoken of as the “dark” entry of the series, but that claim strikes me as, at most, relative. My skepticism begins with the unbelievably cheesy subtitle, which put my wife right off the game before she saw more than the title screen. (“Someone should tell those people that darkness doesn’t make shadows…”) Banal subtitles, perhaps (hopefully?) delivered with an implied wink and nudge, had become something of a series trademark by this point — Trial by Fire? The Wages of War? Cliché much? — but this was taking things to a whole other level.

Dr. Brain fans will presumably be pleased to meet his alter ego Dr. Cranium in Quest for Glory IV. (Frankie, for the record, is a female Frankenstein whose “assets” Dr. Cranium very much approves of.)

To speak more substantively (or at least less snarkily), the “dark” aspects of the game come to the fore intermittently at best. I’ve played games which I’ve found genuinely scary; this is not one of them. It certainly includes plenty of horror tropes, but it’s difficult to take any of it all that seriously. This is a game that features Dr. Brain channeling Dr. Frankenstein. It’s a game where you fight a killer rabbit lifted out of Monty Python and the Holy Grail. It’s a game where you win the final battle against the evil wizard by telling him the Ultimate Joke and taking advantage when he collapses into laughter. From the Boris Karloff imitator guarding the gates to the villain’s castle to Igor the hunchbacked gravedigger, this is strictly B-movie horror — or, perhaps better said, a parody of B-movie horror. It’s hard to imagine anyone losing sleep over this game.

In fact, I was so nonplussed by its popularly accepted “dark” label that I asked Corey what he thought about it, and was gratified to find that he at least partially agreed with me:

Maybe a better word would be “unforgiving.” A Quest for Glory III theme is friendship and the need to work together with others. In Quest for Glory IV, we turned that around 180 degrees. The player would start out on his own, mistrusted by everyone. Through the course of the game, he will gradually win people’s trust and once again have allies by the end. This is not an easy theme for players new to the series to handle.

Lori Ann Cole elaborated on the same idea in a contemporary interview:

You’ll be very much alone [in Quest for Glory IV]. In Trial by Fire, you had a lot of friends to help you. You always had a place to go back to rest. You always had a place of safety until the very end of the game. Once you get into Shadows of Darkness, you’re not going to have any sanctuary. You won’t be able to trust anyone because nobody will trust you.

It’s true that a few subplots here strain toward a gravitas unlike anything else the Coles have ever attempted. In particular, the vampire named Katrina can be singled out as a villain who isn’t just Evil for the sake of it. She’s kidnapped a little girl from the village that is your center of operations, and one of your quests is to rescue her. In the course of doing so, you learn that the kidnapping was motivated by Katrina’s desperate, very human desire for family and companionship in her isolated castle. You end up killing her, of course, but her story is often praised — justifiably on the whole, if sometimes a bit too effusively — as a benchmark for intelligent characterization in games.

Structurally, Quest for Glory IV is most reminiscent of the first game in the series. You arrive in the village of Mordavia, part of a region that goes by the same name, which has been plagued of late by vampires, ghosts, mad scientists, and most of the other inhabitants of the Hammer Horror oeuvre. As you solve the villagers’ considerable collection of problems one by one, they go from being spit-in-your-food hostile to lauding you as the greatest hero in the land. In the best tradition of the series, and in contrast to some of the most commonly voiced complaints about Quest for Glory III, much of the game is nonlinear, and some of it is entirely optional.

The combat system in Quest for Glory IV owes a lot to the Street Fighter franchise of standup-arcade, console, and computer games, which were among the most popular of the era. Corey Cole considers it the best combat engine in the history of the series; opinions among fans are more divided. For those not interested in street-fighting their way through a Quest for Glory game, the Coles did make it possible for the first time to turn on an auto-combat mode.

Sadly, though, the game is nowhere near as playable as Quest for Glory I, II, or to some extent even III. This fault arises not from doing too little but rather from attempting to do too much. At the risk of being accused of psychoanalyzing its designers, I will note that the Coles had clearly been psyching themselves up to make this game for a long time — that, even as it was being pushed back to make room for Quest for Glory III, it had long since come to loom over their conception of the series as the Big Statement. Even when they were giving interviews to promote the finished Quest for Glory III, the conversation would keep drifting into their plans for the fourth game. “It will be a very intense game to design,” said Corey in one of those interviews, a comment that could be taken to reflect either excitement or trepidation — or, more likely, both. This was to be the place where the series departed from being easygoing light fantasy to become something more challenging, both thematically and in terms of its puzzles and other mechanics.

So, they just kept cramming more and more stuff into it. The setting doesn’t have the laser focus of the earlier games in the series, all of which portrayed fairly faithfully the myths and legends of a very specific real-world culture. Quest for Glory IV, despite including some monsters drawn from real Eastern European folklore, is more interested in Western pop culture’s idea of Transylvania than any real place — a land of shadows and creatures that go bump in the night and “I vant to bite yer neck.” Then, because the parade of Gothic-horror clichés apparently wasn’t enough, the Coles added H.P. Lovecraft’s Cthulhu Mythos to the mix (or, as the manual calls him, “P.H. Craftlove”). The two make decidedly uneasy bedfellows. Gothic horror, as expressed best in Bram Stoker’s ultimate Gothic novel Dracula, takes place, explicitly or implicitly, in an essentially moral universe drawing heavily from Christianity, in which Good and Evil, God and the Devil, are real entities at war with one another, thus setting up the narratives of sin and redemption which predominate. Lovecraftian horror, on the other hand, posits an utterly uncaring, amoral universe, in which Good and Evil are meaningless concepts, mere ephemera of the deluded human imagination. To combine the two in one work of fiction is… problematic.

For all that one has to wonder whether any fans of this heretofore genial series were truly saying to themselves, “You know, what these games really need to be is harder,” the Coles’ determination to make this entry more difficult than its predecessors isn’t invalid in itself. In trying to make their harder game, however, they sometimes fall into the all too typical trap of making a game that’s not so much more difficult as less fair. The CRPG aspects are yet further de-emphasized in favor of more puzzles, some of which push the bounds of realistic solubility. And, for the first time in the series’s history, there are irrecoverable dead ends to wander into scattered across the design, along with other situations that seem like dead ends. The latter arise because the design once again relies heavily on “events” that the player triggers without being aware how she does so — and, once again, this isn’t a bad thing at all in theory, but in practice it’s too easy to get stuck in a cul de sac with no idea how to prod the plotting machinery into motion again.

Greatly exacerbating all of these issues — indeed, virtually indistinguishable from them, given that it’s often unclear which design infelicities are intentional and which are not — are all the bugs. Even today, when patch after patch has been applied, the game remains a terrifyingly unstable edifice. If your (emulated?) machine runs just a little bit too slow or too fast, it will crash at random points with a cryptic “Error 47” or “Error 52.” But far worse are the hidden bugs that can ruin your game while letting you play on for hours without realizing anything is wrong. The most well-known of these involves a vital letter that’s supposed to show up at your hotel, but that, for reasons that are still imperfectly understood even after all these years, sometimes fails to do so. If you’re unfortunate enough to have this happen to you, it will only be much, much later, when you can’t figure out what to do next and finally turn to a walkthrough, that you realize you have to all but start over from scratch.

In my experience, an adventure game must establish a bond of trust with its player to be enjoyable. My dominant emotion when playing Quest for Glory IV, however, was just the opposite. I mistrusted the design, and mistrusted the implementation of the design even more, asking myself at every turn whether I’d broken anything, whether this latest problem I was having was a legitimate puzzle or a bug. When you have to meta-game your way through a game, relying on FAQs and walkthrough to tiptoe around all its pitfalls, it’s awfully hard to engage with the story and atmosphere.

Still, I can be thankful that I first played Quest for Glory IV a quarter-century after its original release, after all those patches had already been applied. The game that shipped on December 31, 1993, was in a truly unconscionable, very probably unwinnable condition. This wasn’t, I should emphasize, the fault of the Coles, who would have given anything to have a few more months with their baby. But Sierra was having an ugly year financially, and decided that the game simply had to be released before the year was out for accounting reasons, come what may. If there was any justice in the world, they would have been rewarded with a class-action lawsuit for knowingly selling a product that was not just flawed but outright broken. To give you a taste of what gamers unwise enough to buy Quest for Glory IV in its original incarnation got to go through, I’d like to quote at some length from the review by Scorpia, Computer Gaming World magazine’s regular adventure columnist.

My difficulties began after the game was installed and it simply refused to run, period. A call to the Sierra tech line revealed that Shadows of Darkness, as released, was not compatible with the AMI BIOS (not exactly an obscure one). This was related to the special 32-bit protected mode under which the software operates. Fortunately, a patch was available, and I quickly got it online.

After the patch was applied, the game finally came up. Unfortunately, it came up silent. The 32-bit protected mode grabs all of upper memory for itself, so nothing can be loaded high, and a bare-bones DOS boot disk is necessary. This made it impossible to load in the Gravis Ultrasound Roland emulator, and I found that with the Sound Blaster emulator loaded low, the game again wouldn’t run. So, I had to play with no sound or music, which explains why there is no commentary on either.

I ran from a boot disk without sound, and for a while everything was fine. However, the further into the game, the slower it was in saving and restoring. Actual disk access was quite speedy, but waiting for the software to make up its mind to go to disk took a long time, often a minute or more. Some online folk complained of waiting three minutes or longer to restore a saved game. It was usually faster to quit the game, rerun it, and then restore a position. For saving, of course, you just had to wait it out.

Regardless of the frustrations, I got through the game [playing as] a Paladin and a Mage, and then moved on to the Thief. Three quarters of the way along, the game crashed in the swamp whenever I tried to open the Mad Monk’s tomb. This turned out to be a “random error” that might or might not show up. It hadn’t done so with the other two heroes, but this time it reared its ugly head.

Well, Sierra had a patch that fixed both this problem and the interminable waits for saves and restores (this patch, by the way, came out some time after the first one I had gotten). There was only one drawback: because of the extensive changes made to the files, my saved games were no good and I had to start over again from the beginning.

So, I started my Thief over. By day 11 in the game, all the quests had been finished, the five rituals collected, and it was just a matter of waiting for a certain note to appear in my room one morning (this note initiates the end of the game). On day 26, I was still waiting for it. Nothing could make it appear, even replaying from some earlier positions. Either the trigger for this event was not set, or somehow it was turned off. I had no way of knowing, and, with that in mind, I had no inclination to start from scratch again. This also happened to other players who were running characters other than Thieves, and we all eventually abandoned those games.

A way around the dead-end problem was worked out by Sierra. The key is spending enough nights in your room at the inn to hear several “voice dreams,” and, most importantly, hearing the weeping from the innkeeper’s room one midnight (you are awakened by this; don’t stay up waiting for it). These events must happen before you rescue Tanya.

Once those situations have occurred, it should be safe to rescue the girl. I tried this in my Thief game, and after spending two extra nights in my room, the problem was cleared up and I finished the game with the Thief. So, if you have been waiting around for that note, and it hasn’t shown, follow the above procedure and you should be able to continue on with the game.

Scorpia’s last two paragraphs in particular illustrate what I mean when I say that you can’t really hope to play Quest for Glory IV so much as meta-game your way through it with the aid of walkthroughs. She was extremely lucky to have been among the minority with online access at the time of the game’s release, and thus able to download patches and discuss the game’s multiple points of entrapment with other players. Most would only have been able to plead with Sierra’s support personnel and hope for a disk to arrive in the mail a week or two later.

What ought to have been the exciting climactic battle of Quest for Glory IV was so buggy in the original release that the game was literally impossible to complete. It’s remained one of the worst problem spots over the years since, requiring multiple FAQ consultations to tiptoe through all the potential problems. Have I mentioned how exhausting and disheartening it is to be forced to play this way?

Some months after the bug-ridden floppy-based release, Sierra published Quest for Glory IV on CD-ROM, in a version that tried to clean up the bugs and that added voice acting. It accomplished the former task imperfectly; as already noted, plenty of glitches still remain even in the version available for digital download today, not least among them the mystery of the never-appearing letter. The latter task, however, it accomplished superlatively. In a welcome departure from the atrocious voice acting found in their earliest CD-ROM products, Sierra put together a team of top-flight acting professionals, headed by the dulcet Shakespearian tones of John Rhys-Davies — a veteran character actor of many decades’ standing who’s best known today as Gimli the dwarf in Peter Jackson’s Lords of the Rings films — as the narrator and master of ceremonies. Rhys-Davies, who had apparently signed the contract in anticipation of a quick-and-easy payday, was shocked at the sheer volume of text he was expected to voice, and took to calling the game “the CD-ROM from hell” after spending days on end in the studio. But he persevered. Indeed, he and the other actors quite clearly had more than a little fun with it. The bickering inhabitants of the Mordavia Inn are a particular delight. These voice actors obviously take their roles with no seriousness whatsoever, preferring to wander off-script into broad semi-improvised impersonations of Jack Nicholson, Clint Eastwood, and Rodney Dangerfield. Would you think less of me if I admitted that they’re my favorite part of the game?

Of course, one could argue that Sierra’s decision to devote so many resources to this multimedia window dressing, while still leaving so many fundamental problems to fester in the core game, is a sad illustration of their misplaced priorities in this new age of CD-ROM-based gaming. The full story of just what the hell was going on inside Sierra at this point, leading to this imperfect and premature Quest for Glory IV as well as even worse disasters like their infamously half-finished 1994 release Outpost, is an important one that needs to be told, but one best reserved for a later article of its own.

For now, suffice to say that Quest for Glory IV was made to suffer for its failings, with a number of outright bad reviews in a gaming press that generally tended to publish very little of that sort of thing, and with far worse word of mouth among ordinary gamers. For a long time, its poor reception seemed to have stopped the series in its tracks, one game short of Lori Ann Cole’s long-planned climax. When a transformed Sierra, under new owners with new priorities, finally allowed that fifth and final game to be made years later, it would strike the series’s remaining fans as a minor miracle, even as the technology it employed was miles away from the trusty old SCI engine that had powered the series’s first four entries.

The critical consensuses on Quest for Glory III and IV have neatly changed places in the years since that last entry in the series was published. The third game was widely lauded back in the day, the fourth about as widely panned as the timid gaming press ever dared. But today, it’s the third game that is widely considered to be the series’s weakest link, while the fourth is frequently called the very best of them all. As someone who finds them both to be more or less flawed creations in comparison to what came before, I don’t really have a dog in this fight. Nevertheless, I do find this case of switched places intriguing. I think it says something about the way that so many play games — especially adventure games — today: with FAQ and walkthrough at the ready for the first sign of trouble. There’s of course nothing wrong with choosing to play this way; I’ve gone on record many times saying there is no universally right or wrong way to play any game, only those ways which are more or less fun for you. And certainly the fact that you can now buy the entire Quest for Glory series for less than $10 — much less when it goes on sale! — impacts the way players approach the games. No one worries too much about rushing through a game they’ve bought for pocket change, but might be much more inclined to play a game they’ve spent $50 on “honestly.” All of which is as it may be. I will only say that, as someone who does still hate turning to a walkthrough, the more typical modern way of playing sometimes dismays me because of the way it can — especially when combined with the ever-distorting fog of nostalgia — lead us to excuse or entirely overlook serious issues of design in vintage games.

But lest I be too harsh on these two middle — middling? — entries in this remarkable series of games, I should remember that they were produced in times of enormous technological change, in a business environment that was changing just as rapidly, and that those realities were often in conflict with their designers’ own best intentions. Corey Cole:

Lori has commented that we started at Sierra almost completely clueless, and had to figure out how to design a Sierra-style game “from scratch.” Then, armed with that knowledge, we confidently started work on the next game, only to have Sierra pull the rug out from under us. Each time the technology and management style changed, we had to rework many of the techniques we had developed to make our previous games.

They may be, in the opinion of this humble reviewer anyway, weaker than their predecessors, but neither Quest for Glory III nor IV is without its interest. If you’d like to see the progression of one of the most unique long-term projects in the history of gaming, by all means, have a look and decide for yourself.

(Sources: Questbusters of May 1992, September 1992, December 1992, September 1993, February 1994; Sierra’s InterAction magazine from Fall 1992, Summer 1993, and Holiday 1993; Computer Gaming World of January 1993 and April 1994; the readme file included with Sierra’s 1998 Quest for Glory Collection; documents and other materials included in the Sierra archive at the Strong Museum of Play. Most of all, my thanks go to Corey Cole for once again allowing me to pepper him with questions, even though he knew beforehand that my opinion of these two games wasn’t as overwhelmingly positive as it had been the last time around.

The entire Quest for Glory series is available for purchase as a package on GOG.com. And by all means check out the Coles’ welcome return to game design in the spirit of Quest for Glory, the recently released Hero-U: Rogue to Redemption. I don’t often get to play games that aren’t “on the syllabus,” as a friend of mine puts it, but I made time for this one, and I’m so glad I did. In my eyes, it’s the best thing the Coles have ever done.)

Lori Ann and Corey Cole

Rule #1 is “The Player Must have Fun.” It’s trivially easy for a game designer to “defeat” players. We have all the tools and all the power. The trick is to play on the same side as the players, to tell the story together, and to make them the stars.

That rule is probably the biggest differentiator that made our games special. We didn’t strive to make the toughest, hardest-to-solve puzzles. We focused on the characters, the stories, and making the player the star.

— Corey Cole

It feels thoroughly appropriate that Corey and Lori Ann Cole first met over a game of Dungeons & Dragons. The meeting in question took place at Westercon — the West Coast Science Fantasy Conference — in San Francisco in the summer of 1979. Corey was the Dungeon Master, leading a group of players through an original scenario of his own devising that he would later succeed in getting published as The Tower of Indomitable Circumstances. But on this occasion he found the pretty young woman who was sitting at his table even more interesting than Dungeons & Dragons. Undaunted by mere geography — Corey was programming computers for a living in Southern California while Lori taught school in Arizona — the two struck up a romantic relationship. Within a few years, they were married, settling eventually in San Jose.

They had much in common. As their mutual presence at a convention like Westercon will attest, both the current and the future Cole were lovers of science-fiction and fantasy literature and its frequent corollary, gaming, from well before their first meeting. Their earliest joint endeavor — besides, that is, the joint endeavor of romance — was The Spellbook, a newsletter for tabletop-RPG aficionados which they edited and self-published.

Corey also nurtured an abiding passion for computers that had long since turned into a career. After first learning to program in Fortran and COBOL while still in high school during the early 1970s, his subsequent experiences had constituted a veritable grand tour of some of the most significant developments of this formative decade of creative computing. He logged onto the ARPANET (predecessor of the modern Internet) from a terminal at his chosen alma mater, the University of California, Santa Barbara; played the original Adventure in the classic way, via a paper teletype machine; played games on the PLATO system, including the legendary proto-CRPGs Oubliette and DND that were hosted there. After graduating, he took a job with his father’s company, a manufacturer of computer terminals, traveling the country writing software for customers’ installations. By 1981, he had moved on to become a specialist in word-processing and typesetting software, all the while hacking code and playing games at home on his home-built CP/M computer and his Commodore PET.

When the Atari ST was introduced in 1985, offering an unprecedented amount of power for the price, Corey saw in it the potential to become the everyday computer of the future. He threw himself into this latest passion with abandon, becoming an active member of the influential Bay Area Atari Users Group, a contributor to the new ST magazine STart, and even the founder of a new company, Visionary Systems; the particular vision in question was that of translating his professional programming experience into desktop-publishing software for the ST.

Interestingly, Corey’s passion for computers and computer games was largely not shared by Lori. Like many dedicated players of tabletop RPGs, she always felt the computerized variety to be lacking in texture, story, and most of all freedom. She could enjoy games like Wizardry in bursts with friends, but ultimately found them far too constraining to sustain her interest. And she felt equally frustrated by the limitations of both the parser-driven text adventures of Infocom and the graphical adventures of Sierra. Her disinterest in the status quo of computer gaming would soon prove an ironic asset, prompting her to push her own and Corey’s games in a different and very worthwhile direction.

By early 1988, it was becoming clear that the Atari ST was doomed to remain a niche platform in North America, and thus that Corey’s plan to get rich selling desktop-publishing software for it wasn’t likely to pan out. Meanwhile his chronic asthma was making it increasingly difficult to live in the crowded urban environs of San Jose. The Coles were at one of life’s proverbial crossroads, unsure what to do next.

Then one day they got a call from Carolly Hauksdottir, an old friend from science-fiction fandom — she wrote and sang filk songs with them — who happened to be working now as an artist for Sierra On-Line down in the rural paradise of Oakhurst, California. It seemed she had just come out of a meeting with Sierra’s management in which Ken Williams had stated emphatically that they needed to get back into the CRPG market. Since their brief association with Richard Garriott, which had led to their releasing Ultima II and re-releasing Ultima I, Sierra’s presence in CRPGs had amounted to a single game called Wrath of Denethenor, a middling effort for the Apple II and Commodore 64 sold to them by an outside developer. As that meager record will attest, Ken had never heretofore made the genre much of a priority. But of late the market for CPRGs showed signs of exploding, as evidenced by the huge success of other publishers’ releases like The Bard’s Tale and Ultima IV.  To get themselves a piece of that action, Ken stated in his typical grandiose style that Sierra would need to hire “a published, award-winning, tournament-level Dungeon Master” and set him loose with their latest technology. Corey and Lori quickly reasoned that The Tower of Indomitable Circumstances had been published by the small tabletop publisher Judges Guild, as had their newsletter by themselves; that Corey had once won a tournament at Gen Con as a player; and that together they had once created and run a tournament scenario for a Doctor Who convention. Between the two of them, then, they were indeed “published, award-winning, tournament-level Dungeon Masters.” Right?

Well, perhaps they weren’t quite what Ken had in mind after all. When Corey called to offer their services, at any rate, he sounded decidedly skeptical. He was much more intrigued by another skill Corey mentioned in passing: his talent for programming the Atari ST. Sierra had exactly one programmer who knew anything about the ST, and was under the gun to get their new SCI engine ported over to that platform as quickly as possible. Ken wound up hiring Corey for this task, waving aside the initial reason for Corey’s call with the vague statement that “we’ll talk about game design later.”

What with Corey filling such an urgent need on another front, one can easily imagine Ken’s “later” never arriving at all. Corey, however, never stopped bringing up game design, and with it the talents of his wife that he thought would make her perfect for the role. While he thought that the SCI engine, despite its alleged universal applicability, could never be used to power a convincing hardcore CRPG of the Bard’s Tale/Ultima stripe, he did believe it could serve very well as the base for a hybrid game — part CRPG, part traditional Sierra adventure game. Such a hybrid would suit Lori just fine; her whole interest in the idea of designing computer games was “to bring storytelling and [the] interesting plot lines of books and tabletop role-playing into the hack-and-slash thrill of a computer game.” Given the technological constraints of the time, a hybrid actually seemed a far better vehicle for accomplishing that than a hardcore CRPG.

So, while Corey programmed in Sierra’s offices, Lori sat at home with their young son, sketching out a game. In fact, knowing that Sierra’s entire business model revolved around game series rather than one-offs, she sketched out a plan for four games, each taking place in a different milieu corresponding to one of the four points of the compass, one of the four seasons, and one of the four classical elements of Earth, Fire, Air, and Water. As was typical of CRPGs of this period, the player would be able to transfer the same character, evolving and growing in power all the while, into each successive game in the series.

With his established tabletop-RPG designer still not having turned up, Ken finally relented and brought Lori on to make her hybrid game. But the programmer with whom she was initially teamed was very religious, and refused to continue when he learned that the player would have the option of choosing a “thief” class. And so, after finishing up some of his porting projects, Corey joined her on what they were now calling Hero’s Quest I: So You Want to Be a Hero. Painted in the broadest strokes, he became what he describes as the “left brain” to Lori’s “right brain” on the project, focusing on the details of systems and rules while Lori handled the broader aspects of plot and setting. Still, these generalized roles were by no means absolute. It was Corey, for instance, an incorrigible punster — so don’t incorrige him! — who contributed most of the horrid puns that abound throughout the finished game.

Less than hardcore though they envisioned their hybrid to be, Lori and Corey nevertheless wanted to do far more than simply graft a few statistics and a combat engine onto a typical Sierra adventure game. They would offer their player the choice of three classes, each with its own approach to solving problems: through combat and brute force in the case of the fighter, through spells in the case of the magic user, through finesse and trickery in the case of the thief. This meant that the Coles would in effect have to design Hero’s Quest three times, twining together an intricate tapestry of differing solutions to its problems. Considering this reality, one inevitably thinks of what Ron Gilbert said immediately after finishing Maniac Mansion, a game in which the player could select her own team of protagonists but one notably free of the additional complications engendered by Hero’s Quest‘s emergent CRPG mechanics: “I’m never doing that again!” The Coles, however, would not only do it again — in fact, four times more — but they would consistently do it well, succeeding at the tricky task of genre blending where designers as talented as Brian Moriarty had stumbled.

Instead of thinking in terms of “puzzles,” the Coles preferred to think in terms of “problems.” In Hero’s Quest, many of these problems can be treated like a traditional adventure-game puzzle and overcome using your own logic. But it’s often possible to power through the same problem using your character’s skills and abilities. This quality makes it blessedly difficult to get yourself well-and-truly, permanently stuck. Let’s say you need to get a fish from a fisherman in order to get past the bear who’s blocking your passage across a river. You might, in traditional adventure-game style, use another item you found somewhere to repair his leaky boat, thus causing him to give you a fish as a small token of his appreciation. But you might also, if your character’s intelligence score is high enough, be able to convince him to give you a fish through logical persuasion alone. Or you might bypass the whole question of the fish entirely if your character is strong and skilled enough to defeat the bear in combat. Moriarty’s Beyond Zork tries to accomplish a superficially similar blending of the hard-coded adventure game and the emergent CRPG, but does so far less flexibly, dividing its problems rather arbitrarily into those soluble by adventure-game means and those soluble by CRPG means. The result for the player is often confusion, as things that ought to work fail to do so simply because a problem fell into the wrong category. Hero’s Quest was the first to get the blending right.

Based on incremental skill and attribute improvements rather than employing the more monolithic level-based structure of Dungeons & Dragons, the core of the Hero’s Quest game system reached back to a system of tabletop rules the Coles had begun formulating years before setting to work on their first computer game. It has the advantage of offering nearly constant feedback, a nearly constant sense of progress even if you happen to be stuck on one of the more concrete problems in the game. Spend some time bashing monsters, and your character’s “weapons use” score along with his strength and agility will go up; practice throwing daggers on the game’s handy target range, and his “throwing” skill will increase a little with almost every toss. Although you choose a class for your character at the outset, there’s nothing preventing you from building up a magic user who’s also pretty handy with a sword, or a fighter who knows how to throw a spell or two. You’ll just have to sacrifice some points in the beginning to get a start in the non-core discipline, then keep on practicing.

If forced to choose one adjective to describe Hero’s Quest and the series it spawned as a whole, I would have to go with “generous” — not, as the regular readers among you can doubtless attest, an adjective I commonly apply to Sierra games in general. Hero’s Quest‘s generosity extends far beyond its lack of the sudden deaths, incomprehensible puzzles, hidden dead ends, and generalized player abuse that were so typical of Sierra designs. Departing from Sierra’s other series with their King Grahams, Rosellas, Roger Wilcos, and Larry Laffers, the Coles elected not to name or characterize their hero, preferring to let their players imagine and sculpt the character each of them wanted to play. Even within the framework of a given character class, alternate approaches and puzzle — er, problem — solutions abound, while the environment is fleshed-out to a degree unprecedented in a Sierra adventure game. Virtually every reasonable action, not to mention plenty of unreasonable ones, will give some sort of response, some acknowledgement of your cleverness, curiosity, or sense of humor. Almost any way you prefer to approach your role is viable. For instance, while it’s possible to leave behind a trail of monstrous carnage worthy of a Bard’s Tale game, it’s also possible to complete the entire game without taking a single life. The game is so responsive to your will that the few places where it does fall down a bit, such as in not allowing you to choose the sex of your character — resource constraints led the Coles to make the hero male-only — stand out more in contrast to how flexible the rest of this particular game is than they do in contrast to most other games of the period.

Hero’s Quest‘s message of positive empowerment feels particularly bracing in our current age of antiheroes and murky morality.

Indeed, Hero’s Quest is such a design outlier from the other Sierra games of its era that I contacted the Coles with the explicit goal of coming to understand just how it could have come out so differently. Corey took me back all the way to the mid-1970s, to one of his formative experiences as a computer programmer and game designer alike, when he wrote a simple player-versus-computer tic-tac-toe game for a time-shared system to which he had access. “Originally,” he says, “it played perfectly, always winning or drawing, and nobody played it for long. After I introduced random play errors by the computer, so that a lucky player could occasionally win, people got hooked on the game.” From this “ah-ha!” moment and a few others like it was born the Coles’ Rule #1 for game design: “The player must always have fun.” “We try to remember that rule,” says Corey, “every time we create a potentially frustrating puzzle.” The trick, as he describes it, is to make “the puzzles and challenges feel difficult, yet give the player a chance to succeed after reasonable effort.” Which leads us to Rule #2: “The player wants to win.” “We aren’t here to antagonize the players,” he says. “We work with them in a cooperative storytelling effort. If the player fails, everybody loses; we want to see everyone win.”

Although their professional credits in the realm of game design were all but nonexistent at the time they came to Sierra, the Coles were nevertheless used to thinking about games far more deeply than was the norm in Oakhurst. They were, for one thing, dedicated players of games, very much in tune with the experience of being a player, whether sitting behind a table or a computer. Ken Williams, by contrast, had no interest in tabletop games, and had sat down and played for himself exactly one computerized adventure game in his life (that game being, characteristically for Ken, the ribald original Softporn). While Roberta Williams had been inspired to create Mystery House by the original Adventure and some of the early Scott Adams games, her experience as a player never extended much beyond those primitive early text adventures; she was soon telling interviewers that she “didn’t have the time” to actually play games. Most of Sierra’s other design staff came to the role through the back door of being working artists, writers, or programmers, not through the obvious front door of loving games as a pursuit unto themselves. Corey states bluntly that “almost nobody there played [emphasis mine] games.” The isolation from the ordinary player’s experience that led to so many bad designs was actually encouraged by Ken Williams; he suggested that his staffers not look too much at what the competition was doing out of some misguided desire to preserve the “originality” of Sierra’s own games.

But the Coles were a little different than the majority of said staffers. Corey points out that they were both over thirty by the time they started at Sierra. They had, he notes, also “traveled a fair amount,” and “both the real-life experience and extensive tabletop-gaming experience gave [us] a more ‘mature’ attitude toward game development, especially that the designer is a partner to the player, not an antagonist to be overcome.” Given the wealth of experience with games and ideas about how games ought to be that they brought with them to Sierra, the Coles probably benefited as much from the laissez-faire approach to game-making engendered by Ken Williams as some of the others designers perhaps suffered from the same lack of direction. Certainly Ken’s personal guidance was only sporadic, and often inconsistent. Corey:

Once in a while, Ken Williams would wander through the development area — it might happen two or three times in a day, or more likely the visits might be three weeks apart. Everyone learned that it was essential to show Ken some really cool sequence or feature that he hadn’t seen before. You only showed him one such sequence because you needed to reserve two more in case he came back the same day.

Our first (and Sierra’s first) Producer, Guruka Singh Khalsa, taught us the “Ken Williams Rule” based on something Robert Heinlein wrote: “That which he tells you three times is true.” Ken constantly came up with half-baked ideas, some of them amazing, some terrible, and some impractical. If he said something once, you nodded in agreement. Twice, you sat up and listened. Anything he said three times was law and had to be done. While Ken mostly played a management role at Sierra, he also had some great creative ideas that really improved our games. Of course, it takes fifteen seconds to express an idea, and sometimes days or weeks to make it work. That’s why we ignored the half-baked, non-repeated suggestions.

The Coles had no affinity for any of Sierra’s extant games; they considered them “unfair and not much fun.” Yet the process of game development at Sierra was so unstructured that they had little sense of really reacting against them either.  As I mentioned earlier, Lori didn’t much care for any of the adventure games she had seen, from any company. She wouldn’t change her position until she played Lucasfilm Games’s The Secret of Monkey Island in 1990. After that experience, she became a great fan of the Lucasfilm adventures, enjoying them far more than the works of her fellow designers at Sierra. For now, though, rather than emulating existing computerized adventure or RPG games, the Coles strove to re-create the experience of sitting at a table with a great storytelling game master at its head.

Looking beyond issues of pure design, another sign of the Coles’ relatively broad experience in life and games can be seen in their choice of settings. Rather than settling for the generic “lazy Medieval” settings so typical of Dungeons & Dragons-derived computer games then and now, they planned their series as a hall of windows into some of the richest myths and legends of our own planet. The first game, which corresponded in Lori’s grand scheme for the series as a whole to the direction North, the season Spring, and the element Earth, is at first glance the most traditional of the series’s settings. This choice was very much a conscious one, planned to help the series attract an initial group of players and get some commercial traction; bullish as he was on series in general, Ken Williams wasn’t particularly noted for his patience with new ones that didn’t start pulling their own weight within a game or two. Look a little closer, though, and even the first game’s lush fantasy landscape, full of creatures that seem to have been lifted straight out of a Dungeons & Dragons Monster Manual, stands out as fairly unique. Inspired by an interest in German culture that had its roots in the year Corey had spent as a high-school exchange student in West Berlin back in 1971 and 1972, the Coles made their Medieval setting distinctly Germanic, as is highlighted by the name of the town around which the action centers: Spielburg. (Needless to say, the same name is also an example of the Coles’ love of puns and pop-culture in-joking.) Later games would roam still much further afield from the lazy-Medieval norm. The second, for instance, moves into an Arabian Nights milieu, while still later ones explore the myths and legends of Africa, Eastern Europe, and Greece. The Coles’ determination to inject a little world music into the cultural soundtracks of their mostly young players stands out as downright noble. Their series doubtless prompted more than a few blinkered teenage boys to begin to realize what a big old interesting world there really is out there.

Of course, neither the first Hero’s Quest nor any of the later ones in the series would be entirely faultless. Sierra suffered from the persistent delusion that their SCI engine was a truly universal hammer suitable for every sort of nail, leading them to incorporate action sequences into almost every one of their adventure games. These are almost invariably excruciating, afflicted with slow response times and imprecise, clumsy controls. Hero’s Quest, alas, isn’t an exception from this dubious norm. It has an action-oriented combat engine so unresponsive that no one I’ve ever talked to tries to do anything with it but just pound on the “attack” key until the monster is dead or it’s obviously time to run away. And then there are some move-exactly-right-or-you’re-dead sequences in the end game that are almost as frustrating as some of the ones found in Sierra’s other series. But still, far more important in the end are all the things Hero’s Quest does right, and more often than not in marked contrast to just about every other Sierra game of its era.

Hero’s Quest was slated into Sierra’s release schedule for Christmas 1989, part of a diverse lineup of holiday releases that also included the third Leisure Suit Larry game from the ever-prolific Al Lowe and something called The Colonel’s Bequest, a bit of a departure for Roberta Williams in the form of an Agatha Christie-style cozy murder mystery. With no new King’s Quest game on offer that year, Hero’s Quest, the only fantasy release among Sierra’s 1989 lineup, rather unexpectedly took up much of its slack. As pre-orders piled up to such an extent that Sierra projected needing to press 100,000 copies right off the bat just to meet the holiday demand, Corey struggled desperately with a sequence — the kobold cave, for those of you who have played the game already — that just wouldn’t come together. At last he brokered a deal to withhold only the disk that would contain that sequence from the duplicators. In a single feverish week, he rewrote it from scratch. The withheld disk was then duplicated in time to join the rest, and the game as a whole shipped on schedule, largely if not entirely bug-free. Even more impressively, it was, despite receiving absolutely no outside beta-testing — Sierra still had no way of seriously evaluating ordinary players’ reactions to a game before release — every bit as friendly, flexible, and soluble as the Coles had always envisioned it to be.

The game became the hit its pre-orders had indicated it would, its sales outpacing even the new Leisure Suit Larry and Roberta Williams’s new game by a comfortable margin that holiday season. The reviews were superlative; Questbusters‘s reviewer pronounced it “honestly the most fun I’ve had with any game in years,” and Computer Gaming World made it their “Adventure Game of the Year.” While it would be nice to attribute this success entirely to the public embracing its fine design sensibilities, which they had learned of via all the fine reviews, its sales numbers undoubtedly had much to do with its good fortune in being released during this year without a King’s Quest. Hero’s Quest was for many a harried parent and greedy child alike the closest analogue to Roberta Williams’s blockbuster series among the new releases on store shelves. The game sold over 130,000 copies in its first year on the market, about 200,000 copies in all in its original version, then another 100,000 copies when it was remade in 1992 using Sierra’s latest technology. Such numbers were, if not quite in the same tier as a King’s Quest, certainly nothing to sneeze at. In creative and commercial terms alike, the Coles’ series was off to a fine start.

At the instant of Hero’s Quest‘s release, Sierra was just embarking on a major transition in their approach to game-making. Ken Williams had decided it was time at last to make the huge leap from the EGA graphics standard, which could display just 16 colors onscreen from a palette of 64, to VGA, which could display 256 colors from a palette of 262,144. To help accomplish this transition, he had hired Bill Davis, a seasoned Hollywood animator, in the new role of Sierra’s “Creative Director” in July of 1989. Davis systematized Sierra’s heretofore laissez-faire approach to game development into a rigidly formulated Hollywood-style production pipeline. Under his scheme, the artists would now be isolated from the programmers and designers; inter-team communication would happen only through a bureaucratic paper trail.

The changes inevitably disrupted Sierra’s game-making operation, which of late had been churning out new adventure games at a rate of about half a dozen per year. Many of the company’s resources for 1990 were being poured into King’s Quest V, which was intended, as had been the norm for that series since the beginning, to be the big showpiece game demonstrating all the company’s latest goodies, including not only 256-color VGA graphics but also a new Lucasfilm Games-style point-and-click interface in lieu of the old text parser. King’s Quest V would of course be Sierra’s big title for Christmas. They had only two other adventure games on their schedule for 1990, both begun using the older technology and development methodology well before the end of 1989 and both planned for release in the first half of the new year. One, an Arthurian game by an established writer for television named Christy Marx, was called Conquests of Camelot: The Search for the Grail (thus winning the prize of being the most strained application of Sierra’s cherished “Quest” moniker ever). The other, a foray into Tom Clancy-style techno-thriller territory by Police Quest designer Jim Walls, was called Code-Name: ICEMAN. Though they had every reason to believe that King’s Quest V would become another major hit, Sierra was decidedly uncertain about the prospects of these other two games. They felt they needed at least one more game in an established series if they hoped to maintain the commercial momentum they’d been building up in recent years. Yet it wasn’t clear where that game was to come from; one side effect of the transition to VGA graphics was that art took much longer to create, and games thus took longer to make. Lori and Corey were called into a meeting and given two options. One, which Lori at least remembers management being strongly in favor of, was to make the second game in their series using Sierra’s older EGA- and parser-driven technology, getting it out in time to become King’s Quest V‘s running mate for the Christmas of 1990. The other was to be moved in some capacity to the King’s Quest V project, with the opportunity to return to Hero’s Quest only at some uncertain future date. They chose — or were pushed into — the former.

Despite using the older technology, their second game was, at Davis’s insistence, created using the newer production methodology. This meant among other things that the artists, now isolated from the rest of the developers, had to create the background scenes on paper; their pictures were then scanned in for use in the game. I’d like to reserve the full details of Sierra’s dramatically changed production methodology for another article, where I can give them their proper due. Suffice for today to say that, while necessary in many respects for a VGA game, the new processes struck everyone as a strange way to create a game using the sharply limited EGA color palette. By far the most obvious difference they made was that everything seemed to take much longer. Lori Ann Cole:

We got the worst of both worlds. We got a new [development] system that had never been tried before, and all the bugs that went with that. And we were doing it under the old-school technology where the colors weren’t as good and all that. We were under a new administration with a different way of treating people. We got time clocks; we had to punch in a number to get into the office so that we would work the set number of hours. We had all of a sudden gone from this free-form company to an authoritarian one: “This is the hours you have to work. Programmers will work over here and artists will work over there, and only their bosses can talk to one another; you can’t talk to the artist that’s doing the art.”

Some of the Coles’ frustrations with the new regime came out in the game they were making. Have a close look at the name of Raseir, an oppressed city — sort of an Arabian Nights version of Nineteen Eighty-Four — where the climax of the game occurs.

Scheduled for a late September release, exactly one year after the release of the first Hero’s Quest, the second game shipped two months behind schedule, coming out far too close to Christmas to have a prayer of fully capitalizing on the holiday rush. And then when it did finally ship, it didn’t even ship as Hero’s Quest II.

In 1989, the same year that Sierra had released the first Hero’s Quest, the British division of the multi-national toys and games giant Milton Bradley had released HeroQuest, a sort of board-gameified version of Dungeons & Dragons. They managed to register their trademark on the name for Europe shortly before Sierra registered theirs for Europe and North America. After the board game turned into a big European success, Milton Bradley elected to bring it to North America the following year, whilst also entering into talks with some British developers about turning it into a computer game. Clearly something had to be done about the name conflict, and thanks to their having registered the trademark first Milton Bradley believed they had the upper hand. When the bigger company’s lawyers came calling, Sierra, unwilling to get entangled in an expensive lawsuit they probably couldn’t win anyway, signed a settlement that not only demanded they change the name of their series but also stated that they couldn’t even continue using the old name long enough to properly advertise that “Hero’s Quest has a new name!” Thus when Hero’s Quest and its nearly finished sequel were hastily rechristened Quest for Glory, the event was announced only via a single four-sentence press release.

So, a veritable perfect storm of circumstances had conspired to undermine the commercial prospects of the newly rechristened Quest for Glory II: Trial by Fire. Sierra’s last parser-driven 16-color game, it was going head to head with the technological wonder that was King’s Quest V — another fantasy game to boot. Due to its late release, it lost the chance to pick up even many or most of the scraps King’s Quest V might have left it. And finally, the name change meant that the very idea of a Quest for Glory II struck most Sierra fans as a complete non sequitur; they had no idea what game it was allegedly a sequel to. Under the circumstances, it’s remarkable that Quest for Glory II performed as well as it did. It sold an estimated 110,000 to 120,000 copies — not quite the hit its predecessor had been, but not quite the flop one could so easily imagine the newer game becoming under the circumstances either. Sales were still strong enough that this eminently worthy series was allowed to continue.

As a finished game, Quest for Glory II betrays relatively little sign of its difficult gestation, even if there are perhaps just a few more rough edges in comparison to its predecessor. The most common complaint is that the much more intricate and linear plot this time out can lead to a fair amount of time spent waiting for the next plot event to fire, with few concrete goals to achieve in the meantime. This syndrome can especially afflict those players who’ve elected to transfer in an established character from the first game, and thus have little need for the grinding with which newbies are likely to occupy themselves. At the same time, though, the new emphasis on plot isn’t entirely unwelcome in light of the almost complete lack of same in the first game, while the setting this time out of a desert land drawn from the Arabian Nights is even more interesting than was that of the previous game. The leisurely pace can make Quest for Glory II feel like a sort of vacation simulator, a relaxing computerized holiday spent chatting with the locals, sampling the cuisine, enjoying belly dances and poetry readings, and shopping in the bazaars. (Indeed, your first challenge in the game is one all too familiar to every tourist in a new land: converting the money you brought with you from Spielburg into the local currency.) I’ve actually heard Quest for Glory II described by a fair number of players as their favorite in the entire series. If push comes to shove, I’d probably have to say that I slightly prefer the first game, but I wouldn’t want to be without either of them. Certainly Quest for Glory II is about as fine a swan song for the era of parser-driven Sierra graphical adventures as one could possibly hope for.

The combat system used in the Quest for Glory games would change constantly from game to game. The one found in the second game is a little more responsive and playable than its predecessor.

Had more adventure-game designers at Sierra and elsewhere followed the Coles’ lead, the history of the genre might have been played out quite differently. As it is, though, we’ll have to be content with the games we do have. I’d hugely encourage any of you who haven’t played the Quest for Glory games to give them a shot — preferably in order, transferring the same character from game to game, just as the Coles ideally intended it. Thanks to our friends at GOG.com, they’re available for purchase today in a painless one-click install for modern systems. They remain as funny, likable, and, yes, generous as ever.

We’ll be returning to the Coles in due course to tell the rest of their series’s story. Next time, though, we’ll turn our attention to the Apple Macintosh, a platform we’ve been neglecting a bit of late, to see how it was faring as the 1990s were fast approaching.

(Sources: Questbusters of December 1989; Computer Gaming World of September 1990 and April 1991; Sierra’s newsletters dated Autumn 1989, Spring 1990, Summer 1991, Spring 1992, and Autumn 1992; Antic of August 1986; STart of Summer 1986; Dragon of October 1991; press releases and annual reports found in the Sierra archive at the Strong Museum of Play. Online sources include Matt Chats 173 and 174; Lori Ann Cole’s interview with Adventure Classic Gaming; Lori and Corey’s appearance on the Space Venture podcast; and various entries on the Coles’ own blog. But my biggest resource at all has been the Coles themselves, who took the time to patiently answer my many nit-picky questions at length. Thank you, Corey and Lori! And finally, courtesy of Corey and Lori, a little bonus for the truly dedicated among you who have read this far: some pages from an issue of their newsletter The Spell Book, including Corey’s take on “Fantasy Gaming Via Computer” circa summer 1982.)