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Journey

Journey

The parser is and has always been both the text adventure’s ace in the hole and its Achilles heel. Devotees will tell you, correctly in my opinion, that it offers possibilities for interaction — even, one might say, possibilities for interactive wonder — allowed by no other interface. Detractors will tell you, also correctly, that it’s too persnickety, too difficult to use, that in its opacity and inscrutability it violates every rule of modern interface design. Devotees will reply, yet again in my opinion correctly, that if you take away the parser you take away the magic. What can compare with typing some crazy command and seeing it work? What, the detractors reply, can frustrate more than figuring out what to do, not being able to get the parser to acknowledge your efforts, turning to a walkthrough, and finding out you were simply using the wrong verb or the wrong phrasing? And so we go, round and round and round. This waltz of point and counterpoint says as much about the text adventure’s decidedly limited mass appeal as it does about why some of us love the form so darn much.

For most of the text adventure’s lifespan people have been devising various ways to try to break the cycle, to capture at least some of the magic without any of the pain. Even Infocom, whose parser was legendary in its day, had a go in their final days at doing away with the gnarly, troublesome thing altogether, via a game called Journey.

The idea that became Journey can be dated to November 6, 1987, when a proposed “new project” emerged from an internal planning meeting. By that point, attitudes about Infocom’s future prospects had broken into two schools of thought. One view, still dominant inside Infocom’s own offices but viewed with increasing skepticism in the headquarters of their corporate masters Mediagenic, [1]Mediagenic was known as Activision until mid-1988. To avoid confusion, I just stick with the name “Mediagenic” in this article. held that the fundamental model of interaction that Infocom’s games had always utilized, that of reading text and typing commands in response, was still commercially viable in the broad strokes. What was needed was to make that model a bit more visually appealing and accessible, by adding pictures and other audiovisual pizazz to break up their walls of text and by making the parser smarter and friendlier. The other view held that Infocom needed to throw out all their old approaches — among them their parser — and tackle their new role as Mediagenic’s designated “master storytellers” with an entirely blank slate. Conservatives versus radicals, denialists versus realists — call the camps what you will, the lines were drawn.

True to the dominant internal opinion, Infocom put the majority of their resources into one last kick at the can for their parser-based games, putting three new illustrated but still parser-driven text adventures into development. They hedged their bets just a little, however, by making sure the new version 6 Z-Machine they had in development to power those games could support purely mouse-based point-and-click interaction as well as the traditional keyboard-driven approach. And then they started this “new project” of theirs to see what the possibilities for non-parser-based adventuring might really be.

The meeting notes read that said new project should be “true to [the] corporate philosophy”; that it should “embody the concept of ‘interactive storytelling'”; that it should “employ a simple, intuitive user interface unlike the one used in our traditional IF games”; and that, while initially “intended for use on existing home computers,” it should be “readily adaptable to other interactive media, such as CD-I, DVI, Nintendo, etc.” Finally, the plan called for “minimal (or optional) use of text.” This last would fall by the wayside in light of Infocom’s limited resources and complete lack of experience working in anything other than text; instead they would settle for lots of pictures to accompany the text. Otherwise, though, the game Marc Blank wrote in response to this plan would hew quite closely to it.

Ironically, it was Blank who had been the mastermind behind the magnificent parser, first implemented as part of the original Zork at MIT, that had been so key to Infocom’s ascendancy during the first half of the 1980s. Now he would be working on the interface that might just become its replacement if the conservative camp should prove mistaken in their faith in the old ways. But then, Blank wasn’t much of a sentimentalist. Assuming he thought of it at all, the idea of sounding the death knell of the traditional Infocom game didn’t bother him one bit. On the contrary, this new project was a perfect fit for Blank, exactly the sort of medium-advancing technical challenge he loved. He insists today that throughout his work with Infocom game design and story were always secondary in his mind to the technology that enabled them. Thus virtually every one of the games with which he was most intimately involved, whether as the officially recognized Implementor or the self-styled “wizard behind the curtain” enabling the creativity of another, pushed Infocom’s technology forward in one way or another. That would be more true than ever of Journey, which Blank created, as he had Border Zone, from the West Coast, working as an independent contractor rather than an Infocom employee. Blank:

Journey was an experiment to find out whether you could play an interactive story without having to type. It was all about whether you could still have people feel they had the ability to do a lot of different things, but not force them to guess words or use a keyboard. A lot of people just don’t like that; they aren’t good at it. It’s a turn-off. For me, the idea was to just experiment with another style of evolving the story — a different interface, just to see where it would go.

Even more so conceptually than technically, this new interface of his was going to be a tricky business. A bunch of hard-branching links in the form of a computerized Choose Your Own Adventure book was likely to appeal to no one. At the same time, though, to simply write a traditional text adventure in which the parser was a menu-based labyrinth of verbs and nouns would be both technically impractical — there wouldn’t be enough space on the screen for such a thing for one thing, and even the new version 6 Z-Machine didn’t support scrolling menus — and unplayable in its sheer complication. Blank would need to thread the needle, staking a middle ground between the extreme granularity of Zork and the huge irreversible plot swings that accompany almost every branch in a Choose Your Own Adventure book. To a rather remarkable degree really, he succeeded in doing just that.

Blank’s first brilliant stroke was to make Journey, if not quite a full-fledged CRPG, at least a CRPG-like experience. You the player identify most closely with a single character named Tag, who also serves as the author of the past-tense “chronicle” of the adventure that you’re helping him to create. You’re responsible for managing several of his companions in adventure as well, however, each with his own strengths, weaknesses, and special abilities. Most notably, the wizard Praxix can cast spells, each of which requires a certain combination of reagents which you’ll need to collect over the course of your Journey. Many problems can be solved in multiple ways, using different spells or combinations of spells, the special abilities of one character or another, and/or your own native cleverness. While the scope of possibility in Journey is undeniably limited in comparison to a traditional Infocom game, in practice it feels broader than you might expect.

Journey

To understand a little better how that might be, let’s have a closer look at the interface, as shown in the screenshot above. You’ll notice that the menu at the bottom of the screen is divided into five columns. The first contains possibilities that apply to the entire party — usually involving movement — along with access to the “Game” menu of utility commands. The second column, which isn’t actually clickable, lists each character in the party; the party can include up to five people, who can come and go according to choices and circumstances. The third, fourth, and fifth columns contain “verbs” applying only to the individual party member whose row they inhabit; these also come and go as circumstances change. Many verbs will lead to a further menu or menus of “nouns.” For example, asking Praxix the wizard to “cast” leads first to a direct-object list of available spells, and then on to an indirect-object list of possible spell targets, as shown in the screenshot below. Clicking on the name of Bergon to the far right on that screen would complete a command equivalent to typing “cast elevation on Bergon” in a traditional Infocom game. The whole system is elegant and well thought-through. Limited though it may be in contrast to a parser, it nevertheless presents a vastly larger possibility space than a Choose Your Own Adventure story, not least because it has a world model behind it that’s not all that far removed from the one found in any other Infocom game.

Journey

Journey is, as you’ve doubtless gathered by now, a high-fantasy story, a quality that, combined with the CRPG-like flavor, delighted a beleaguered marketing department still searching desperately for a counter to the huge popularity of the Ultima, Bard’s Tale, and Advanced Dungeons & Dragons series. Looking for a way to distinguish it from Infocom’s more traditional “graphical interactive fiction,” marketing dubbed it a “role-play chronicle” — not exactly a phrase that trips off the tongue. Blank:

I wanted to call it ‘role-playing fiction.’ They came back with role-play chronicle, and I said, “What does that mean?” They said, “Well, it’s like a chronicle,” and I said, “Yeah, it sort of is because it’s told in the past tense.” So they just sort of invented a phrase. It’s not my favorite, but it’s passable, and I don’t think Journey will stand or fall on what category you put it in. There are a lot of games that are called this type or that, but what really matters is what people think of them.

Awkward though marketing’s name may have been, there is indeed some truth behind it. One of the more interesting aspects of the game is its commitment to the idea of being a chronicle — or, if you like, a novel — that you, through Tag, are creating as you play. If you choose to make a transcript of your adventure, you can opt to have it not include your explicit command choices if you like, just the text that appears in response. The end result can read surprisingly well — a little disjointed at times, yes, but far better than would, say, Zork in this format.

There is, granted, no denying the story’s derivative nature; this is a game that absolutely oozes Tolkien, a fact that Infocom’s marketing department, far from concealing or denying, trumpeted. Journey, runs the game’s official announcement in Infocom’s The Status Line newsletter, is “a classic narrative in the exciting tradition of Tolkien” that “plunges you into an uncharted world of dwarves, elves, nymphs, and wizards.” True to its inspiration, Tag, ultimately the hero of the story, is seemingly the meekest and weakest of a group of disparate companions who form a fellowship and set out on a lonely quest to save their land from an encroaching evil that threatens their civilization’s very existence. Sound familiar? Name a proper noun in The Fellowship of the Ring, and chances are it has an analogue in Journey.

Journey

For instance, in place of Tolkien’s magic rings Journey has magic stones as the key to defeating the Dread Lord, its version of Sauron. In this extract, Gandalf… I mean, the great wizard Astrix tells the party of the true nature of their quest.

"I have been following your progress with great interest," the Wizard said, stroking his stringy gray beard. "You are a very resourceful group, that is certain!"

His voice then became dark. "The question is: Have you mettle enough to make siege on the Dread Lord himself?" And then, smiling, the darkness fell from his voice, and he answered his own question, "We shall see, I suppose; we shall see."

Leading us to his hearth, he sat us in a semi-circle around the blazing fire and spoke. "There is a story I must tell, a story of Seven Stones. Created in a time lost to living memory, these Stones contained the very strength and essence of our world. Of the Seven, Four were entrusted to the races of men who could use them best: Elves, Dwarves, Nymphs, and Wizards.

"These are the Four: the Elf Stone, green as the forests of old, and the Dwarf Stone, brown as the caverns of Forn a-klamen; the Nymph Stone, blue as the deep waters of M'nera, and the Wizard Stone, red as the dark fire of Serdi.

"The four races are now sundered, and the Four have long been kept apart, but now, with the Dread Lord rearing his misshapen head in our lands, we must bring them together again. For with them, we can hope to find the Two, and then, finally, the One with whose help we can destroy all Evil.

"For it is told that having the Four, it is possible to find the Two; so, also, do the Two give witness to their master, the One that in elder days was called the Anvil!"

Yet somehow Journey is far less cringe-worthy than it ought to be. For a designer who stubbornly, almost passive-aggressively insists today that the technology “was more important than the story” to him, Blank delivered some pretty fine writing at times for Infocom. Journey is full of sturdy, unpretentious prose evoking a world that, overwhelmingly derivative though it is, really does manage to feel epic and interesting in a way too few other gaming fictions have matched in my experience. I was always interested to explore the world’s various corners, always happy and genuinely curious when the opportunity arose for Tag to learn a little more about it from one of the other characters. Coming from me, someone who generally finds the real world much more interesting than fantastical ones, that’s high praise.

Indeed, when I first began to play Journey I was surprised at how much I enjoyed the whole experience. Not expecting to think much of this oddball effort released in Infocom’s dying days, I’d put off playing it for a long, long time; Journey was the very last of the 35 canonical Infocom games that I actually played. Yet when I finally did so I found it a unique and very pleasant experience. It felt very much like what I presumed it to be attempting to be: a more easygoing, relaxed take on the adventure game, where I could feel free to just take in the scenery and enjoy the story instead of stressing too much over puzzles or worrying overmuch about logistics. The game’s own rhetoric, obviously trying to wean players of conventional interactive fiction into this new way of doing things, encourages just such a relaxed approach. “Try to play as much as possible without overusing Save,” says the manual. “There are no ‘dead ends’ in Journey; feel free to experiment and take chances. Every action you take will cause the story to move forward.” This idea of a text adventure with no dead ends encourages comparisons with the contemporary works of Lucasfilm Games in the graphic-adventure realm, who were working toward the same goal in response to the notoriously player-hostile designs of Sierra. Marc Blank’s contemporary interview comments make the comparison feel even more apt:

We’ve learned a lot about interactive storytelling, but it’s been sort of clunky and not directed. I thought it would be interesting to design a story in which you really couldn’t get stuck. The choices you have to make are more tied into the story than into the minutia of manipulating objects. That really led to the whole style of telling the story and the interface. All that came out of the desire to try something like that.

So, yes, Journey and I had a great relationship for quite a while. And then it all went off the rails.

The first sneaking suspicion that something is rotten at the core of Journey may come when it hits you with some puzzles mid-way in that suddenly demand you type in phrases at a command line. Not only a betrayal of the “no-typing” premise that Infocom had hoped would make Journey amenable to game consoles and standalone CD-ROM players, these puzzles aren’t even particularly worthy in their own right, requiring intuitive leaps that feel borderline unfair, especially in contrast to the consummate ease with which the rest of the game is played. But, alas, they’re far from the worst of Journey‘s sins.

For there inevitably comes a point when you realize that everything Infocom has been saying about their game and everything the game has been implying about itself is a lie. Far from being the more easy-going sort of text adventure that it’s purported to be, Journey is a minefield of the very dead ends it decries, a cruel betrayal of everything it supposedly stands for. It turns out that there is exactly one correct path through the dozens of significant choices you make in playing the game to completion. Make one wrong choice and it’s all over. Worse — far worse — more often than not you are given no clue about the irrecoverable blunder you’ve just made. You might play on for hours before being brought up short.

The worst offenders to all notions of fairness and fun cluster around the magic system and its reagents. Remember those puzzles I mentioned that can be solved in multiple ways? Well, that’s true enough in the short term, but in the long term failing to solve each one in the arbitrary right way — i.e., solving it by using a spell instead of your wits, or simply by using the wrong spell — leaves you high and dry later on, without the necessary reagents you need to get further. Playing Journey becomes an exercise in stepping again and again through the story you already know, clicking your way hurriedly through the same text you’ve already read ten times or more, making slight adjustments each time through so as to get past whatever dead end stymied you last time. This process is exactly as much fun as it sounds. In contrast to this exercise in aggravation, Shogun‘s summary halting with a “this scene is no longer winnable” message when you fail to do what the novel’s version of Blackthorne did suddenly doesn’t seem so bad.

How incredible to think that Journey and Shogun stemmed from Marc Blank and Dave Lebling, designers of the original Zork and Infocom’s two most veteran Implementors of all. These two of all people ought to have known better. Both games’ failings feel part and parcel of the general malaise infecting everything Infocom did or tried to do after 1987. Absolutely nothing that anyone did seemed to come out right anymore.

Like those of Shogun, Journey's 100-plus pictures are the work of artist Donald Langosy.

Like those of Shogun, Journey‘s 100-plus pictures are the work of artist Donald Langosy.

As bizarre as it is to see such frankly awful game design from a company like Infocom and an Implementor like Marc Blank, the disconnect between the rhetoric and the reality of Journey is still stranger. “Unlike other games you may have played, there are virtually no dead ends,” the manual promises. “Any action you take will advance the story toward one of its many endings.” I suppose there’s a germ of truthfulness here if you count a dead end only as being stranded in a walking-dead situation; the nature of Journey‘s interface means that you will always get a clear message that the jig is up once you’ve run out of options to move forward, sometimes even accompanied by a helpful hint about where you might have messed up way back when. Still, the assertion seems disingenuous at best. When people talk about multiple endings and multiple paths through an interactive story, this isn’t quite what they mean. Ditto Blank’s contemporary claim that there are “dozens” of “alternative endings,” and “very few places where you get killed.” Really, what’s the practical difference between a losing ending that involves death and one that leaves Tag and his friends defeated in their quest? The Dread Lord wins either way.

Today, none of the people left at Infocom during this final unpleasant period of the company’s existence are particularly eager to talk about those painful end times or the final batch of underwhelming games they produced. Thus I’ve never seen anyone even begin to address the fraught question of just what the hell they were thinking in trying to sell this sow’s ear of a game as a silk purse. Part of the disconnect may have stemmed from the physical distance between Marc Blank and the people at Infocom who wrote the manual and did the marketing; this distance prevented Blank from being as intimately involved in every aspect of his game’s presentation as had long been the norm for the in-house team of Imps. And part of the problem may be that the rhetoric around the game was never modified after the original vision for Journey became the cut-down reality necessitated by time pressure and the space limitations of even the latest version 6 Z-Machine. (While Journey‘s text feels quite expansive in comparison to the typical parser-based Infocom game, Blank was still limited to around 70,000 words in total; the perception of loquacity is doubtless aided by the fact that, Journey‘s scope of player possibility being so much more limited, a much larger percentage of that text can be deployed in service of the main channel of the narrative rather than tributaries that many or most players will never see.) Regardless of the reasons, Journey stands as the most blatant and shameless instance of false advertising in Infocom’s history. It’s really, really hard to square marketing’s claim of “no dead ends” with a game that not only includes dead ends but will end up being defined by them in any player’s memory. Infocom was usually better than this — but then, that’s a statement one finds oneself making too often when looking at their final, troubled run of games.

True to the Tolkien model to the last, Infocom planned to make Journey the first of a trilogy of games, the latter entries of which would likely have been written by other authors. Blank proposed starting on an untitled sort of narrative war game as his own next project, “a variant of traditional FRP [fantasy-role-playing] games in which the predominant activity is combat on the battlefield level, as opposed to the hand-to-hand level.” It would use the menu-driven Journey interface to “make a complex game simple to use and learn” and to “provide a narrative force to the unfolding of the war.” But events that followed shortly after the concurrent release and complete commercial failure of Journey and Shogun in March of 1989 put the kibosh on any further use of Journey‘s interface in any context.

And that’s a shame because its interface had huge potential to bridge the gap between the micromanagement entailed by a parser and the sweeping, unsatisfyingly arbitrary plot-branching of a Choose Your Own Adventure book. It’s only in the past decade or so that modern authors have returned to the middle ground first explored by Blank in Journey, constructing choice-based works that include a substantial degree of world modeling behind their text and a more sophisticated approach to interaction than a tangle of irrevocable hard branches. In the years since they began to do so, the quantity of choice-based works submitted to the annual Interactive Fiction Competition has come to rival or exceed those of more traditional parser-based games, and commercial developers like Inkle Studios have enjoyed some financial success with the model. While they provide a very different experience than a parser-based game, my own early engagement with Journey demonstrates how compelling games of this stripe can be on their own terms. And they’re certainly much more viable than traditional text adventures as popular propositions, being so much more accessible to the parser-loathing majority of players.

Unsatisfactory though it is as a game, Journey marks Infocom’s final mad flash of innovation — a flash of innovation so forward-thinking that it would take other developers working in the field of interactive narrative a good fifteen years to catch up to it. Perhaps, then, it’s not such a terrible final legacy after all for Marc Blank in his role as Infocom’s innovator-in-chief — a role he continued to play, as Journey so amply proves, right to the end.

(Sources: As usual with my Infocom articles, much of this one is drawn from the full Get Lamp interview archives which Jason Scott so kindly shared with me. Some of it is also drawn from Jason’s “Infocom Cabinet” of vintage documents. Plus the May 1989 issue of Questbusters, and the very last issue of Infocom’s The Status Line newsletter, from Spring 1989.)

Footnotes

Footnotes
1 Mediagenic was known as Activision until mid-1988. To avoid confusion, I just stick with the name “Mediagenic” in this article.
 

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Shogun

Shogun

One of the generation of male writers forged in the crucible of World War II, James Clavell had a much harder war of it than such peers as Norman Mailer, James Jones, Herman Wouk, Gore Vidal, J.D. Salinger, and James Michener. As a young man of barely twenty years, he found himself facing the Japanese onslaught on the Malay Peninsula at the onset of hostilities in the Pacific Theater. Following the most humiliating British defeat of the entire war, he spent the next three and a half years in prisoner-of-war camps, watching as more than nine out of every ten of his fellow soldiers succumbed to malnutrition, disease, and random acts of violence. Somehow he survived it all and made it home.

In 1953, he emigrated from his native England to Hollywood in the hope of becoming a film director, despite knowing only as much about how movies were made as his actress wife had deigned to tell him. He never actually became a director, but he did gradually establish himself by dint of pluck and sheer stubbornness as a screenwriter. Clavell claimed he learned how to write stories with mass appeal in Hollywood, developing a style that would preclude more than the merest flirtations with the sort of literary respectability enjoyed by the list of names that opened this article. To hear him tell it, that was just fine with him: “The first time you write a novel you go into ecstasy with the purple prose — how the clouds look, what the sunset is like. All bullshit. What happens? Who does what to whom? That’s all you need.”

If one James Clavell novel was going to please serious students of the literary arts, it would have to be his first, a very personal book in comparison to the epic doorstops for which he would later become known. Holding true to the old adage that everyone’s first novel is autobiographical, King Rat was a lightly fictionalized account of Clavell’s grim experience as a prisoner-of-war. Published in 1962, its success, combined with his difficulty finding sufficient screenwriting gigs, led him to gradually shift his focus from screenplays to novels. The next book he wrote, Tai-Pan (1966), was a much longer, more impersonal, wider-angle historical novel of the early years of Hong Kong. Four similar epics would follow at widely spaced intervals over the next thirty years or so, all chronicling the experiences of Westerners in the Asia of various historical epochs.

James Clavell’s fiction was in many ways no more thoughtful than the majority of the books clogging up the airport bestseller racks then and now. His were novels of adventure, excitement, and titillation, not introspection. Yet there is one aspect of his work that still stands out as surprising, even a little noble. Despite the three and a half years of torture and privation he had endured at the hands of his Japanese captors, he was genuinely fascinated by Asian and especially Japanese culture and history; one might even say he came to love it. And nowhere was that love more evident than in Clavell’s third novel, his most popular of all and the one that most of his fans agree stands as his best: 1975’s Shogun.

The star of Shogun is a typical Clavell hero, a Capable Man whose inner life doesn’t seem to run much deeper than loving queen and country and hating Papists. John Blackthorne is the English pilot — i.e., navigator — of the Erasmus, the first Dutch vessel to discover Japan, circa 1600. Unfortunately, the Spanish and Portuguese are already there when the Erasmus arrives, a situation from which will spring much of the drama of this very lengthy tale of 1100-plus pages. Blackthorne becomes Clavell’s reader surrogate, our window into the strangeness, wonder, mystery, and beauty of feudal Japan.

While Blackthorne’s adventures in Japan are (very) roughly based on those of an actual English adventurer named William Adams, Clavell plays up the violence and the sex for all its worth. Many a youthful reader went to bed at night dreaming fever dreams of inscrutable and lovely geishas and the boxes of toys they kept to hand: “The beads are carefully placed in the back passage and then, at the moment of the Clouds and the Rain, the beads are pulled out slowly, one by one.” Read by adults, such passages… er, extracts are still riotously entertaining in the way that only truly committed Bad Writing can be. My wife Dorte and I used Shogun as our bedtime reading recently. While it didn’t do much to encourage conjugal sexy times, it certainly did make us laugh; Dorte still thinks “pillowing,” Shogun‘s favorite Japanese euphemism for sex, is unaccountably hilarious, and is forever going on about pillowing this and pillowing that. (She also loves the notion of a “poop deck,” but I suppose I can’t blame Clavell for that.)

Unsubtle prose and dodgy euphemisms aside, the first 25 to 30 percent of Shogun is by far the most compelling. Long enough to form a novel of reasonable length in their own right, the early chapters detail the arrival of Blackthorne and his Dutch cohorts in Japan, upon whose shores they literally wash up, starving and demoralized after their long voyage across the Pacific. I’ve occasionally heard the beginning of Shogun described as one of the finest stories of first contact between two alien cultures ever written, worthy of careful study by any science-fiction author who proposes to tell of a meeting between even more far-flung cultures than those of Europe and Japan. To that suggestion I can only heartily concur. As Blackthorne and his cohorts pass from honored guests to condemned prisoners and back again, struggling all the while to figure out what these people want from them, what they want from each other, and how to communicate at all, the story is compulsively readable, the tension at times nearly unbearable. (One suspects that some of the most horrific scenes, like the ones after Blackthorne and the crew are cast into a tiny hole and left to languish there in sweltering heat and their own bodily filth, once again draw from Clavell’s own prisoner-of-war experiences.) While I admit to being far from intimately familiar with the whole of the James Clavell oeuvre, I’d be very surprised if he ever wrote anything better than this.

After Blackthorne, stalwart Capable Man that he is, manages to negotiate a reprieve for the crew and a place for himself as a trusted advisor to a powerful daimyo named Toranaga, the book takes on a different, to my mind less satisfying character. It ceases to focus so much on Blackthorne’s personal plight as a stranger in a strange land in favor of a struggle for control of the entire country, once again based loosely on actual history, that is taking place between Toranaga, very broadly speaking the good guy (or at least the one with whom our hero Blackthorne allies himself), and another daimyo named Ishido. At the same time, the Portuguese Jesuits are trying to stake out a space in the middle that will preserve their influence regardless of who wins, whilst also working righteously to find some way to do away with Blackthorne and the Dutch sailors, who if allowed to return to Europe with information on exactly where Japan lies represent an existential threat to everything they’ve built there. Plot piles on counter-plot on conspiracy on counter-conspiracy, interspersed with regular action-movie set-pieces, as all of the various factions maneuver toward the inevitable civil war that will decide the fate of all Japan for decades or centuries to come.

In the meantime, Blackthorne, apparently deciding his life isn’t already dangerous enough, is carrying on an illicit romance with the beautiful Mariko, wife of one of Toranaga’s most highly placed samurai. Their relationship was much discussed in Shogun‘s first bloom of popularity as being the key to the book’s considerable attraction for female readers; very unusually for such a two-fisted tale of war, adventure, and history, Shogun supposedly enjoyed more female readers than male. True to Clavell’s roots, however, Blackthorne and Mariko’s is a depressingly conventional Hollywood romance. We’re expected to believe that these two characters are wildly, passionately in love with one another simply because Clavell tells us they are, according to the Hollywood logic that two attractive people of the opposite sex thrown into proximity with one another must automatically fall in love — and of course lots of sex must follow.

The plot continues to grow ever more byzantine as the remaining page-count dwindles, and one goes from wondering how Clavell is ever going to wrap all this up to checking Amazon to be sure there isn’t a direct sequel. And then it all just… stops, leaving more loose threads dangling than my most raggedy tee-shirt. I’ve read many books with unsatisfying endings, but I don’t know if I’ve ever read an ending as half-baked as this one. It’s all finally come down to the war that’s been looming throughout the previous 1100-plus pages. We’re all ready for the bloody climax. Instead Clavell gives us a three-page summary of what might have happened next if he’d actually bothered to write it. It’s for all the world like Clavell, who admitted that he wrote his novels with no plan whatsoever, simply got tired of this one, decided 1100 pages was more than enough and just stopped in medias res. Shogun manages the feat, perhaps unique in the annals of anticlimax, of feeling massively bloated and half-finished at the same time. This is a Lord of the Rings that ends just as Frodo and Sam arrive in Mordor; a Tale of Two Cities that ends just as Carton is about to make his final sacrifice. I’ve never felt so duped by a book as this one.

But I must admit that I seem to be the exception here. Whether because of the masterfully taut beginning of the story, the torrid love affair, or the lurid portrayal of Japanese culture that pokes always through the tangled edifice of plot, few readers then or now seem to share my reservations. Shogun became an instant bestseller. In 1980, a television miniseries of the book was aired in five parts, filling more than nine hours sans commercials. It became the most-watched show ever aired on NBC and the second most popular in the history of American television, its numbers exceeded only by those of Roots, another miniseries event which had aired on ABC in 1977. When many people think of Blackthorne today, they still picture Richard Chamberlain, the dashing actor who played him on television. Together the book and the miniseries ignited a craze for Japanese culture in the West that, however distorted or exaggerated it may have been, did serve as a useful counterbalance to lingering resentments over World War II and, increasingly, fears that Japan’s exploding technological and industrial base was about to usurp the United States’s place at the head of the world’s economy.

At this point, at last, Shogun‘s huge popularity on page and screen brings us in our roundabout way to Infocom — or, more accurately, to their corporate masters Mediagenic. [1]Mediagenic was known as Activision until mid-1988. To avoid confusion, I just stick with the name “Mediagenic” in this article. (If the preface to the real point of this article seemed crazily extended, I can only plead that, with Shogun the game having little identity of its own apart from the novel on which it’s based, it’s hard to discuss it through any other framework.)

Shogun the game at least looks pretty good.

Shogun the game at least looks pretty good.

Mediagenic’s absolute mania for licensed games following the accession of Bruce Davis to the CEO’s chair has been well-established in other articles by now. Infocom was able to find some excuse to head off most of the ideas in that vein that Mediagenic proposed, but Shogun was an exception. When Mediagenic came to Infocom with a signed deal already in place in late 1987 to base a game on this literary property — from Bruce Davis’s perspective, the idea was right in Infocom’s wheelhouse — their problem child of a subsidiary just wasn’t in any position to say no. Dave Lebling, having recently finished The Lurking Horror and being without an active project, drew the short straw.

Shogun the game was a misbegotten, unloved project from the start, a project for which absolutely no one in the Infocom, Mediagenic, or Clavell camps had the slightest creative passion. The deal had been done entirely by Clavell’s agent; the author seemed barely aware of the project’s existence, and seemed to care about it still less. It was a weird choice even in the terms of dollars and cents upon which Bruce Davis was always so fixated. Yes, Shogun had been massively popular on page and screen years earlier, and still generated strong catalog sales every year. It was hard to imagine, however, that there was a huge crowd of computer gamers dying to relive the adventures of John Blackthorne interactively. Why this of all licenses? Why now?

Shogun

Dave Lebling was duly dispatched to visit Clavell for a few days at his chalet in the Swiss Alps to discuss ideas for the adaptation; he got barely more than a few words of greeting out of the man. His written requests for guidance were answered with the blunt reply that Clavell had written the book more than a decade ago and didn’t remember that much about it; the subtext was that he couldn’t be bothered with any of it, that to him Lebling’s game represented just another check arranged by his agent. Lebling was left entirely on his own to adapt another author’s work, with no idea of where the boundaries to his own creative empowerment might lie. In the past, Infocom had always taken care to avoid just this sort of collaboration-in-name-only. Now they’d had it imposed upon them.

Lebling chose to structure his version of Shogun as a series of Reader’s Digest “scenes from” the novel, cutting and pasting unwieldy chunks of Clavell’s prose into the game and demanding that the player respond by doing exactly what Blackthorne did in the novel in order to advance to the next canned scene. The player who has read the novel will find little interest or challenge in pantomiming her way through a re-creation of same, while the player who hasn’t will have no idea whatsoever what’s expected of her at any given juncture. It’s peculiar to see such a threadbare design from a company as serious about the craft of interactive fiction as Infocom had always been. Everyone there, not least Lebling himself, understood all too well the problems inherent in this approach to adaptation; these very same problems were the main reason Infocom had so steadfastly avoided literary licenses that didn’t come with their authors attached in earlier years. One can only presume that Lebling, unsure of how far his creative license extended and bored to death with the whole project anyway, either couldn’t come up with anything better or just couldn’t be bothered to try.

Shogun includes one graphical puzzle reminescent of those in Zork Zero, a maze representing the tangled allies of Osaka.

Shogun includes one graphical puzzle reminiscent of those in Zork Zero, a maze representing the tangled alleys of Osaka.

Consider the game’s handling of an early scene from the novel: the first time Blackthorne meets Yabu and Omi, respectively the daimyo and his samurai henchman who have dominion over Anjiro, the small fishing village where the Erasmus has washed up. Also present as translator is a Portuguese priest, Blackthorne’s sworn enemy, who would like nothing better than to see him condemned and executed on the spot. In the book, Blackthorne’s observations of the priest’s interactions with the two samurai convince him that there is no love lost between him and them, that Yabu and Omi hate and mistrust the priest almost as much as Blackthorne does. Blackthorne wants to communicate that he shares their sentiment, but of course all of his words are being translated into Japanese by the priest himself — obviously a highly unreliable means of communication in this situation. Desperate to show his captors that he’s different from this other foreigner, he lunges at the priest, grabs his crucifix, and breaks it in two, a deadly sin for a Catholic but a good day’s work for a Protestant like him. Yabu and especially Omi are left curious and more than a little impressed; Blackthorne’s action quite possibly staves off his imminent execution.

In the book, this all hangs together well enough, based on what we know and what we soon learn of the personalities, histories, and cultures involved. But for the game to expect the player to come up with such a seemingly random action as lunging for the crucifix and breaking it is asking an awful lot of anyone unfamiliar with the novel. It’s not impossible to imagine the uninitiated player eventually coming up with it on her own, especially as Lebling is good enough to drop some subtle hints about the crucifix “on its long chain waving mockingly before your face,” but she’ll likely do so only by dying and restoring many times.

Shogun is the only Infocom game outside of Leather Goddesses of Phobos in which you have to "make love to" someone -- or use another euphemism -- in order to score points.

Shogun is the only Infocom game outside of Leather Goddesses of Phobos in which you have to “make love to” someone — or type another euphemism, if you like — in order to score points. (Unfortunately, you can’t use “pillow” as a verb. This Dorte finds deeply disappointing.) It’s also, needless to say, the only one with nudity. Too bad Blackthorne is covering up his manly member, whose size is a constant point of discussion in the book.

And this is far from the worst of Lebling’s “read James Clavell’s mind” moments. In their announcement of the game in their newsletter, Infocom noted that “the key to success in the interactive Shogun is the ability to act as the British pilot-major Blackthorne would.” For the player who hasn’t read the book and thus doesn’t know Blackthorne, this is quite a confusing proposition. For the player who has, the game falls into a rote pattern. Remember (or look up) what Blackthorne did in the book, figure out how and when to phrase it to the parser, and you get some points and get to live a little longer. Do anything else, and you die or get a message saying “this scene is no longer winnable” and get to try again. In between, you do a lot of waiting and examining, and lots of reading of textual cut scenes — called “interludes” by the game — that grow steadily lengthier as the story progresses and Blackthorne’s part in it becomes more and more ancillary.

In a telling indication of how the times had changed for Infocom, by far the most impressive aspect of Shogun is its visual presentation. Promoted, like the earlier Zork Zero, as “graphical interactive fiction,” it and the simultaneously released Journey are the first Infocom games to unabashedly indulge in pictures for their own sake, abandoning Steve Meretzky’s insistence that his game’s graphics always serve a practical gameplay function. Shogun‘s pictures, drawn in the style of classical Japanese woodcuts by Donald Langosy, are lovely to look at and perfectly suit the atmosphere of the novel. The game’s one truly innovative aspect is the same pictures’ presentation onscreen. Rather than being displayed in a static window, they’re scattered around and within the scrolling text in various positions, giving the game the look of an unfurling illustrated scroll. Infocom had had their share of trouble figuring out the graphics thing, but Shogun demonstrates that, clever bunch that they were, they were learning quickly. Already Infocom’s visual palette was far more sophisticated than that of competitors like Magnetic Scrolls and Level 9 who had been doing text adventures with pictures for years. Pity they wouldn’t have much more time to experiment.

"The socks stay on, Mariko!"

“The socks stay on, Mariko!” [2]Al and Peg

But of course, as Infocom’s vintage advertisements loved to tell us, visuals alone do not a great game make. Shogun stands today as the most unloved and unlovable of all Infocom’s games, a soulless exercise in pure commerce that didn’t make a whole lot of sense even on that basis. Released in March of 1989, its sales were, like those of all of this final run of graphical games, minuscule. In my opinion and, I would venture, that of a substantial number of others, it represents the absolute nadir of Infocom’s 35-game catalog. It is, needless to say, the merest footnote to the bestselling catalog of James Clavell, who died in 1994. And, indeed, it’s little more worthy of discussion in the context of Infocom’s history; the words I’ve devoted to it already are far more than it deserves. I have two more Infocom games to discuss in future articles, each with problems of their own, but we can take consolation in one thing: it will never, ever get as bad as this again. This, my friends, is what the bottom of the barrel looks like.

(Sources: As usual with my Infocom articles, much of this one is drawn from the full Get Lamp interview archives which Jason Scott so kindly shared with me. Some of it is also drawn from Jason’s “Infocom Cabinet” of vintage documents. And the very last issue of Infocom’s The Status Line newsletter, from Spring 1989.)

Footnotes

Footnotes
1 Mediagenic was known as Activision until mid-1988. To avoid confusion, I just stick with the name “Mediagenic” in this article.
2 Al and Peg
 

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Zork Zero

Zork Zero

Zork Zero the idea was kicking around Infocom for quite a long time before Zork Zero the game was finally realized. Steve Meretzky first proposed making a prequel to the original Zork trilogy as far back as 1985, when he included it on a list of possible next games that he might write after finishing his personal passion project of A Mind Forever Voyaging. The Zork Zero he described at that time not only already had the name but the vast majority of the concept of the eventual finished game as well.

As the name implies, a prequel to the Zork trilogy. It would be set in the Great Underground Empire, and covering a long period of time, from the end of the reign of Dimwit Flathead in 789 through the fall of the GUE in 883, and possibly through 948 (the year of the Zork trilogy). It would almost certainly end “west of a white house.” There would be some story, probably about as much as Enchanter or Sorcerer. For the most part, though, it would be an intensely puzzle-oriented game with a huge geography.

The fact that Meretzky knew in what years Dimwit Flathead died, the Great Underground Empire fell, and Zork I began says much about his role as the unofficial keeper of Zorkian lore at Infocom. He had already filled a huge notebook with similarly nitpicky legends and lore. This endeavor was viewed by most of the other Imps, who thought of the likes of Dimwit Flathead as no more than spur-of-the-moment jokes, with bemused and gently mocking disinterest. Still, if Infocom was going to do a big, at least semi-earnest Zork game, his obsessiveness about the milieu made Meretzky the obvious candidate for the job.

But that big Zork game didn’t get made in 1985, partly because the other Imps remained very reluctant to sacrifice any real or perceived artistic credibility by trading on the old name and partly because the same list of possible next projects included a little something called Leather Goddesses of Phobos that everyone, from the Imps to the marketers to the businesspeople, absolutely loved. Brian Moriarty’s reaction was typical: “If you don’t do this, I will. But not as well as you could.”

After Meretzky completed Leather Goddesses the following year, Zork Zero turned up again on his next list of possible next projects. This time it was granted more serious consideration; Infocom’s clear and pressing need for hits by that point had done much to diminish the Imps’ artistic fickleness. At the same time, though, Brian Moriarty also was shopping a pretty good proposal for a Zork game, one that would include elements of the CRPGs that seemed to be replacing adventure games in some players’ hearts. Meanwhile Meretzky’s own list included something called Stationfall, the long-awaited sequel to one of the most beloved games in Infocom’s back catalog. While Moriarty seemed perfectly capable of pulling off a perfectly acceptable Zork, the universe of Planetfall, and particularly the lovable little robot Floyd, were obviously Meretzky’s babies and Meretzky’s alone. Given Infocom’s commercial plight, management’s choice between reviving two classic titles or just one was really no choice at all. Meretzky did Stationfall, and Moriarty did Beyond Zork — with, it should be noted, the invaluable assistance of Meretzky’s oft-mocked book of Zorkian lore.

And then it was 1987, Stationfall too was finished, and there was Zork Zero on yet another list of possible next projects. I’ll be honest in stating that plenty of the other project possibilities found on the 1987 list, some of which had been appearing on these lists as long as Zork Zero, sound much more interesting to this writer. There was, for instance, Superhero League of America, an idea for a comedic superhero game with “possible RPG elements” that would years later be dusted off by Meretzky to become the delightful Legend Entertainment release Superhero League of Hoboken. There was a serious historical epic taking place on the Titanic that begs to be described as Meretzky’s Trinity. And there was something with the working title of The Best of Stevo, a collection of interactive vignettes in the form if not the style of Nord and Bert Couldn’t Make Head or Tail of It.

Mind you, not all of the other projects were winners. A heavy-handed satire to be called The Interactive Bible, described by Meretzky as “part of my ongoing attempt to offend every person in the universe,” was eloquently and justifiably lacerated by Moriarty.

As you noted, this game is likely to offend many people, and not just frothing nutcakes either. A surprising number of reasonable people regard the Book with reverence. They are likely to regard your send-up as superficial and juvenile. They will wonder what qualifies you to poke fun at their (or anybody’s) faith. Why do you want to write this? Do you really think it will sell?

If Zork Zero wasn’t at the bottom of anyone’s list like The Interactive Bible, no one was exactly burning with passion to make it either. Few found the idea of going back to the well of Zork yet again all that interesting in creative terms, especially as Beyond Zork was itself still very much an ongoing project some weeks from release. The idea’s trump card, however, was the unique commercial appeal most still believed the Zork trademark to possess. Jon Palace’s faint praise was typical: “I’m sure this would sell very well. It’s certainly ‘safe.'” By 1987, the commercially safe route was increasingly being seen as the only viable route within Infocom, at least until they could manage to scare up a few hits. A final tally revealed that Zork Zero had scored an average of 7.2 among “next Meretzky project” voters on a scale of 1 to 10, edging out Superhero League of America by one tenth of a point, Titanic by two tenths, and The Best of Stevo by one full point; the last was very well-liked in the abstract, but its standing was damaged by the fact that, unusually for Meretzky, the exact form the vignettes would take wasn’t very well specified.

On August 7, 1987, it was decided provisionally to have Meretzky do Zork Zero next. In a demonstration of how tepid everyone’s enthusiasm remained for such a safe, unchallenging game, an addendum was included with the announcement: “I think it is fair to add that if Steve happens to have a flash of creativity in the next few days and thinks of some more ideas for his experimental story project (Best of Stevo), nearly everyone in this group would prefer that he do that product.” That flash apparently didn’t come; The Best of Stevo was never heard of again. Also forgotten in the rush to do Zork Zero was the idea, mooted in Beyond Zork, of Zork becoming a series of CRPG/text-adventure hybrids, with the player able to import the same character into each successive game. Zork Zero would instead be a simple standalone text adventure again.

While it’s doubtful whether many at Infocom ever warmed all that much to Zork Zero as a creative exercise, the cavalcade of commercial disappointments that was 1987 tempted many to see it as the latest and greatest of their Great White Hopes for a return to the bestseller charts. It was thus decided that it should become the first game to use Infocom’s new version 6 Z-Machine, usually called “YZIP” internally. Running on Macintosh II microcomputers rather than the faithful old DEC, the YZIP system would at last support proper bitmap illustrations and other graphics, along with support for mice, sound and music, far more flexible screen layouts, and yet bigger stories over even what the EZIP system (known publicly as Interactive Fiction Plus) had offered. With YZIP still in the early stages of development, Meretzky would first write Zork Zero the old way, on the DEC. Then, when YZIP was ready, the source code could be moved over and the new graphical bells and whistles added; the new version of ZIL was designed to be source-compatible with the old. In the meantime, Stu Galley was working on a ground-up rewrite of the parser, which was itself written in ZIL. At some magic moment, the three pieces would all come together, and just like that Infocom would be reborn with pictures and a friendlier parser and lots of other goodies, all attached to the legendary Zork name and written by Infocom’s most popular and recognizable author. That, anyway, was the theory.

Being at the confluence of so much that was new and different, Zork Zero became one of the more tortured projects in Infocom’s history, almost up there with the legendarily tortured Bureaucracy project. None of the problems, however, were down to Meretzky. Working quickly and efficiently as always, his progress on the core of the game proper far outstripped the technology enabling most of the ancillary bells and whistles. While Stu Galley’s new parser went in on November 1, 1987, it wasn’t until the following May 10 that a YZIP Zork Zero was compiled for the first time.

In sourcing graphics for Zork Zero, Infocom was on completely foreign territory. Following the lead of much of the computer-game industry, all of the graphics were to be created on Amigas, whose Deluxe Paint application was so much better than anything available on any other platform that plenty of artists simply refused to use anything else. Jon Palace found Jim Shook, the artist who would do most of the illustrations for Zork Zero, at a local Amiga users-group meeting. Reading some of the memos and meeting notes from this period, it’s hard to avoid the impression that — being painfully blunt here — nobody at Infocom entirely knew what they were doing when it came to graphics. As of February of 1988, they still hadn’t even figured out what resolution Shook should be working in. “We still don’t know whether images should be drawn in low-res, medium-res, interlace, or high-res mode on the Amiga in Deluxe Paint,” wrote Palace plaintively in one memo. “Joel claims Tim should know. Tim, do you know?”

Infocom wound up turning to Magnetic Scrolls, who had been putting pictures into their own text adventures for quite some time, for information on “graphics compression techniques,” a move that couldn’t have sat very well with such a proud group of programmers. The graphics would continue to be a constant time sink and headache for many months to come. Steve Meretzky told me that he remembers the development of Zork Zero primarily as “heinous endless futzing with the graphics, mostly on an Amiga, to make them work with all the different screen resolutions, number of colors, pixel aspect ratios, etc. In my memory, it feels like I spent way more time doing that than actually designing puzzles or writing ZIL code.”

Zork Zero uses graphics more often to present the look of an illuminated manuscript than for traditional illustrations.

Zork Zero uses graphics more often to present the look of an illuminated manuscript than for traditional illustrations.

And yet in comparison to games like those of Magnetic Scrolls, the finished Zork Zero really wouldn’t have a lot of graphics. Instead of an illustration for each room, the graphics take the form of decorative borders, an illuminated onscreen map, some graphical puzzles (solvable using a mouse), and only a few illustrations for illustrations’ sake. Infocom would advertise that they wanted to use graphics in “a new way” for Zork Zero — read, more thoughtfully, giving them some actual purpose rather than just using them for atmosphere. All of which is fair enough, but one suspects that money was a factor as well; memos from the period show Infocom nickel-and-diming the whole process, fretting over artist fees of a handful of thousand dollars that a healthier developer wouldn’t have thought twice about.

The financial squeeze also spelled the end of Infocom’s hopes for a full soundtrack, to have been composed by Russell Lieblich at Mediagenic, who had earlier done the sound effects for The Lurking Horror and Sherlock: The Riddle of the Crown Jewels. But the music never happened; when Zork Zero finally shipped, it would be entirely silent apart from a warning beep here or an acknowledging bloop there.

Hemorrhaging personnel as they were by this point, Infocom found themselves in a mad scramble to get all the pieces that did wind up making it into Zork Zero together in time for Christmas 1988, months after they had originally hoped to ship the game. Bruce Davis grew ever more frustrated and irate at the delays; a contemporary memo calls him a “looming personality” and notes how he is forever “threatening a tantrum.” A desperate-sounding “Proclamation” went out to the rank-and-file around the same time: “The one who can fix the bugs of Zork Zero, and save the schedule from destruction, shall be rewarded with half the wealth of the Empire.” Signed: “Wurb Flathead, King of Quendor.”

Like a number of Zork Zero's illustrations, this one actually conveys some important information about the state of the game.

Like a number of Zork Zero‘s illustrations, this one actually conveys some important information about the state of the game rather than being only for show.

Time constraints, the fact that the beta builds ran only on the Macintosh, and Infocom’s determination to test Zork Zero primarily using new testers unfamiliar with interactive fiction meant that it didn’t receive anywhere near the quantity or quality of outside feedback that had long been customary for their games. Many of the new testers seemed bemused if not confused by the experience, and few came anywhere close to finishing the game. I fancy that one can feel the relative lack of external feedback in the end result, as one can the loss of key voices from within Infocom like longtime producer Jon Palace and senior tester Liz Cyr-Jones.

Despite the corner-cutting, Infocom largely missed even the revised target of Christmas 1988. Only the Macintosh version shipped in time for the holiday buying season, the huge job of porting the complicated new YZIP interpreter to other platforms having barely begun by that time. Zork Zero was quite well-received by the Macintosh magazines, but that platform was far from the commercial sweet spot in gaming.

The decorative borders change as you enter difference regions -- a nice touch.

A nice touch: the decorative borders change as you enter different regions.

A sort of cognitive dissonance was a thoroughgoing theme of the Zork Zero project from beginning to end. It’s right there in marketing’s core pitch: “Zork Zero is the beginning of something old (the Zork trilogy) and something new (new format with graphics).” Unable to decide whether commercial success lay in looking forward or looking back, Infocom tried to have it both ways. Zork Zero‘s “target audience,” declared marketing, would be “primarily those who are not Infocom fans; either they have never tried interactive fiction or they have lost interest in Infocom.” The game would appeal to them thanks to “a mouse interface (enabling the player to move via compass rose), onscreen hints, a new parser (to help novices), and pretty pictures that will knock your socks off!”

Yet all the gilding around the edges couldn’t obscure the fact that Zork Zero was at heart the most old-school game Infocom had made since… well, since Zork I really. That, anyway, was the last game they had made that was so blatantly a treasure hunt and nothing more. Zork Zero‘s dynamic dozen-turn introduction lays out the reasons behind the static treasure hunt that will absorb the next several thousand turns. To thwart a 94-year-old curse that threatens to bring ruin to the Great Underground Empire, you must assemble 24 heirlooms that once belonged to 12 members of the Flathead dynasty and drop them in a cauldron. Zork Zero is, it must be emphasized, a big game, far bigger than any other that Infocom ever released, its sprawling geography of more than 200 rooms — more than 2200 if you count a certain building of 400 (nearly) identical floors —  housing scores of individual puzzles. The obvious point of comparison is not so much Infocom’s Zork trilogy as the original original Zork, the one put together by a bunch of hackers at MIT in response to the original Adventure back in the late 1970s, long before Infocom was so much as a gleam in anyone’s eye.

A Tower of Hanoi puzzle, one of the hoariest of Zork Zero's tired old chestnuts.

A Tower of Hanoi puzzle, one of the hoariest of Zork Zero‘s hoary old chestnuts.

The question — the answer to which must always to some extent be idiosyncratic to each player — is whether Zork Zero works for you on those terms. In my case, it doesn’t. The PDP-10 Zork is confusing and obscure and often deeply unfair, but it carries with it a certain joyous sense of possibility, of the discovery of a whole new creative medium, that we can enjoy vicariously with its creators. Zork Zero perhaps also echos the emotional circumstances of its creation: it just feels tired, and often cranky and mean-spirited to boot. Having agreed to make a huge game full of lots of puzzles, Meretzky dutifully provides, but the old magic is conspicuously absent.

Infocom always kept a library of puzzly resources around the office to inspire the Imps: books of paradoxes and mathematical conundrums, back issues of Games magazine, physical toys and puzzles of all descriptions. But for the first time with Zork Zero, Meretzky seems not so much inspired by these resources as simply cribbing from them. Lots of the puzzles in Zork Zero are slavish re-creations of the classics: riddles, a Tower of Hanoi puzzle, a peg game. Even the old chestnut about the river, the fox, the chicken, and the sack of grain makes an appearance. And even some of the better bits, like a pair of objects that let you teleport from the location of one to that of another, are derivative of older, better Infocom games like Starcross and Spellbreaker. One other, more hidden influence on Zork Zero‘s everything-but-the-kitchen-sink approach to puzzle design — particularly on the occasional graphical puzzles — is likely Cliff Johnson’s puzzling classic The Fool’s Errand, which Meretzky was playing with some dedication at the very time he was designing his own latest game. The Fool’s Errand‘s puzzles, however, are both more compelling and more original than Zork Zero‘s. Meretzky’s later Hodj ‘n’ Podj would prove a far more worthy tribute.

Zork Zero is a difficult game, and too often difficult in ways that really aren’t that much fun. I’m a fan of big, complicated puzzlefests in the abstract, but Zork Zero‘s approach to the form doesn’t thrill me. After the brief introductory sequence, the game exposes almost the whole of its immense geography to you almost immediately; there’s nothing for it but to start wandering and trying to solve puzzles. The combinatorial explosion is enormous. And even when you begin to solve some of the puzzles, the process can be made weirdly unsatisfying by the treasure-hunt structure. Too much of the time, making what at first feels like a significant step forward only yields another object to throw into the cauldron for some more points. You know intellectually that you’re making progress, but it doesn’t really feel like it.

I much prefer the approach of later huge puzzlefests like Curses! and The Mulldoon Legacy, which start you in a constrained space and gradually expand in scope as you solve puzzles. By limiting their initial scope, these games ease you into their worlds and limit the sense of hopeless aimlessness that Zork Zero inspires, while a new set of rooms to explore provides a far more tangible and satisfying reward for solving a puzzle sequence than does another object chunked in the cauldron and another few points. The later games feel holistically designed, Zork Zero like something that was just added to until the author ran out of space. Even The Fool’s Errand restricts you to a handful of puzzles at the beginning, unfolding its mysteries and its grand interconnections only gradually as you burrow ever deeper. That Infocom of all people — Steve Meretzky of all people, whose Leather Goddesses of Phobos and Stationfall are some of the most airtight designs in Infocom’s catalog — is suddenly embracing the design aesthetic of the 1970s is downright weird for a game that was supposed to herald a bright new future of more playable and player-friendly interactive fiction.

The in-game Encyclopedia Frobozzica is a nice if somewhat underused feature. The encyclopedia could have provided nudges for some more of the more obscure puzzles and maybe even some direction as to what to be working on next. Instead that work is all shuffled off to the hint system.

The in-game Encyclopedia Frobozzica is a nice but rather underused feature. The encyclopedia could have provided more nudges for some more of the more obscure puzzles and maybe even some direction as to what to be working on next. Instead that work is all shuffled off to the hint menu, the use of which feels like giving up or even cheating.

The puzzles rely on the feelies more extensively than any other Infocom game, often requiring you to make connections with seemingly tossed-off anecdotes buried deep within “The Flathead Calendar.” I generally don’t mind this sort of thing overmuch, but, like so much else in Zork Zero, it feels overdone here. These puzzles feel like they have far more to do with copy protection than the player’s enjoyment — but then much of the time Zork Zero seems very little concerned with the player’s enjoyment.

I love the headline of the single review of Zork Zero that’s to be found as of this writing on The Interactive Fiction Database: “Enough is enough!” That’s my own feeling when trying to get through this exhausting slog of a game. As if the sheer scope and aimlessness of the thing don’t frustrate enough, Meretzky actively goes out of his way to annoy you. There is, for instance, a magic wand with barely enough charges in it; waste a few charges in experimentation, and, boom, you’re locked out of victory. There’s that aforementioned building of 400 floors, all but one of them empty, which the diligent player will nevertheless feel the need to explore floor by floor, just in case there’s something else there; this is, after all, just the type of game to hide something essential on,say, floor 383. And then there’s the most annoying character in an Infocom game this side of Zork I‘s thief, a jester who teleports in every few dozen turns to do some random thing to you, like stick a clown nose over your own (you have to take it off within a certain number of turns or you’ll suffocate) or turn you into an alligator (you have to waste a few turns getting yourself turned back, then deal with picking up all of your possessions off the ground, putting those things you were wearing back on, etc.). Some of these gags are amusing the first time they happen, but they wear out their welcome quickly when they just keep wasting your time over a game that will already require thousands of moves to finish. The jester’s worst trick of all is to teleport you somewhere else in the game’s sprawling geography; you can be hopelessly trapped, locked out of victory through absolutely no fault of your own, if you’re unlucky and don’t have the right transportation handy. Hilariously, Infocom’s marketing people, looking always for an angle, hit upon selling the jester as Meretzky’s latest lovable sidekick, “every bit as enjoyable and memorable as Floyd of Planetfall fame.” Meretzky himself walked them back from that idea.

Some of the puzzles, probably even most of them, are fine enough in themselves, but there is a sprinkling of questionable ones, and all are made immeasurably more difficult by the fact that trying out a burst of inspiration can absorb 50 moves simply transiting from one side of the world to the other. Throw in a sharply limited inventory, which means you might need to make three or four round trips just to try out all the possible solutions you can think of, and things get even more fun. Graham Nelson among others has made much of the idea that the 128 K limitation of the original Z-Machine was actually a hidden benefit, forcing authors to hone their creations down to only what needed to be there and nothing that didn’t. I’ve generally been a little skeptical of that position; there are any number of good Infocom games that feel like they might have been still a little better with just a little more room to breathe. Zork Zero, however, makes as compelling a case as one can imagine for the idea that less is often more in interactive fiction, that constraints can lead to better designs.

The in-game mapping is handy from time to time, but, split into many different regions and viewable only by typing “MAP” from the main screen as it is, is not really ideal. A serious player is likely to be back to pencil and paper (or, these days, Trizbort) pretty quickly.

Which is actually not to say that Meretzky was operating totally unfettered by space constraints. While the YZIP format theoretically allowed a story size of up to 512 K not including graphics, the limitations of Infocom’s least-common-denominator platform, the Apple II, meant that the practical limit was around 340 K, a fairly modest expansion on the old 256 K EZIP and XZIP formats used for the Interactive Fiction Plus line. But still more restrictive was the limitation on the size of what Infocom called the “pre-load,” that part of the story data that could change as the player played, and that thus needed to always be in the host machine’s memory. The pre-load had to be held under about 55 K. Undoubtedly due in part to these restrictions, Zork Zero clearly sacrifices depth for breadth in comparison to many Infocom games that preceded it. The “examine” command suffers badly, some of the responses coming off like oxymorons: “totally ordinary looking writhing mass of snakes”; “totally ordinary looking herd of unicorns.” The sketchy implementation only adds to the throwback feel of the game as a whole.

The hints are certainly nice to have given the complexity and scope of the game, but they unfortunately aren’t context-sensitive. It’s all too easy to accidentally read the wrong one when trying to sort through this jumble.

Another subtle hidden enemy of Zork Zero as a design is the online hint system. Installed with the best of intentions in this as well as a few earlier Infocom games, it could easily lead to creeping laziness on the part of a game’s Implementor. “If the player really gets stuck, she can always turn to the hints,” ran the logic — thus no need to fret to quite the same extent over issues of solubility. The problem with that logic is that no one likes to turn to hints, whether found in the game itself, in a separate InvisiClues booklet, or in an online walkthrough. People play games like Zork Zero to solve them themselves, and the presence of a single bad puzzle remains ruinous to their experience as a whole even if they can look up the answer in the game itself. Infocom’s claim that “the onscreen hints help you through the rough spots without spoiling the story” doesn’t hold much water when one considers that Zork Zero doesn’t really have any story to speak of.

More puzzling is the impact — or rather lack thereof — of Stu Galley’s much-vaunted new parser. Despite being a ground-up rewrite using “an ATN algorithm with an LALR grammar and one-token look-ahead,” whatever that means, it doesn’t feel qualitatively different from those found in earlier Infocom games. The only obvious addition is the alleged ability to notice when you’re having trouble getting your commands across, and to start offering sample commands and other suggestions. A nice idea in theory, but the parser mostly seems to decide to become helpful and start pestering you with questions when you’re typing random possible answers to one of the game’s inane riddles. Like your racist uncle who decides to help you clean up after regaling you with his anecdotes over the Thanksgiving dinner table, even when Zork Zero tries to be helpful it’s annoying. Nowhere is the cognitive dissonance of Zork Zero more plainly highlighted than in the juxtaposition of this overly helpful, newbie-friendly parser with the old-school player hostility of the actual game design. “Zork hates its player,” wrote Robb Sherwin once of the game that made Infocom. After spending years evolving interactive fiction into something more positive and interesting than that old-school player hostility, Infocom incomprehensibly decided to circle back to how it all began with Zork Zero.

The most rewarding moment comes right at the end — and no, not because you’re finally done with the thing, although that’s certainly a factor too. In the end, you wind up right where it all began for Zork and for Infocom, before the famous white house, about to assume the role of the Dungeon Master, the antagonist of the original trilogy. There’s a melancholy resonance to the ending given the history not just of the Great Underground Empire but of Infocom in our own world. Released on July 14, 1989, the MS-DOS version of Zork Zero — the version that most of its few buyers would opt for — was one of the last two Infocom games to ship. So, the very end for Infocom circles back to the very beginning in many ways. Whether getting there is worth the trouble is of course another question.

As the belated date of the MS-DOS release will attest, versions of Zork Zero for the more important game-playing platforms were very slow in coming. The Amiga version didn’t ship until March of 1989, the Apple II version in June, followed finally by that MS-DOS version — the most important of all, oddly left for last. By that time Bruce Davis had lost patience, and Infocom had ceased to exist as anything other than a Mediagenic brand. The story of Zork Zero‘s failure to save Infocom thus isn’t so much the story of its commercial failure — although, make no mistake, it was a commercial failure — as the story of Infocom’s failure to just get the thing finished in time to even give it a chance of making a difference. Already an orphaned afterthought by the time it appeared on the platform that mattered most, Zork Zero likely never managed to sell even 10,000 copies in total. So much for Infocom’s “new look, new challenge, new beginning.”

We have a few more such afterthoughts to discuss before we pull the curtain at last on the story of Infocom, that most detailed and extended of all the stories I’ve told so far on this blog. Now, however, it’s time to check in with Infocom’s counterparts on the other side of the Atlantic, with the other two of the three remaining companies in the English-speaking world still trying to make a living out of text adventures in 1988. As you have probably guessed, things weren’t working out all that much better for either of them than they were for Infocom. Yet amidst the same old commercial problems, there are still some interesting and worthy games to discuss. So, we’ll start to do just that next time.

(Sources: As usual with my Infocom articles, much of this one is drawn from the full Get Lamp interview archives which Jason Scott so kindly shared with me. Much of it is also drawn from Jason’s “Infocom Cabinet” of vintage documents. Magazine sources include Questbusters of March 1989, The Games Machine of October 1989, and the Spring 1989 issue of Infocom’s The Status Line newsletter. Huge thanks also to Tim Anderson and Steve Meretzky for corresponding with me about some of the details of this period.

If you still want to play Zork Zero after the thrashing I’ve just given it — sorry, Steve and all Zork Zero fans! — you can purchase it from GOG.com as part of The Zork Anthology.)

 
 

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The Bruce Youth

On June 13, 1988, exactly two years to the day after Infocom officially became a subsidiary of Activision, a set of identical Federal Express packages appeared on the doorsteps of the old, independent Infocom’s former stockholders. This group, which included among its ranks such employees and contractors of the current Infocom as Joel Berez, Marc Blank, Dave Lebling, and Stu Galley, had been the direct beneficiaries of the $2.4 million in stock that Activision had paid along with the assumption of $6.8 million in debt to acquire the company. The bundles of legal documents the former stockholders now found inside the Federal Express envelopes were eye-opening to say the least: they said that the shareholders would have to pay Activision much of that money back.

As is standard practice in such deals, the shareholders had signed contracts agreeing to indemnify Activision if they were shown to have misrepresented the financial position of their company. In layperson’s terms, if they had cooked the books to get Activision to bite, they would be personally liable for the difference between fantasy and reality. Activision had two years to make such a claim, which makes the date of June 13, 1988 — literally the last possible instant to do so — very significant.

The exact reasoning behind Activision’s demand for recompense was vague at best, seemingly amounting to little more than an assertion that Infocom had turned out not to be worth as much as an ongoing subsidiary as both Activision and Infocom had thought it would back in 1986. The former shareholders viewed it as simply an attempt by Activision’s President Bruce Davis to extort money out of them, especially as the contract they had signed demanded that concrete data ground any indemnification claim. The deal to acquire Infocom had happened during the reign of Davis’s predecessor Jim Levy, allegedly over Davis’s strident objections. Now, the shareholders assumed, he meant to wring whatever money he could out of a money-losing subsidiary he had never wanted before he cast it aside. Incensed to be essentially accused of fraud and humiliated that the perceived value of their company, one of the leading lights in computer games just a few years before, had come down to this, the former shareholders vowed to fight Davis in court.

Shortly after igniting this powder keg, Davis made one of his infrequent visits to Infocom from Activision’s Menlo Park, California, headquarters. While there, he took marketing manager Mike Dornbrook out to dinner. Dornbrook shared with me his recollections of that evening.

Bruce wanted me to help him improve morale at Infocom and increase productivity. I told him that the lawsuit [1]Note that “lawsuit” probably isn’t quite the correct terminology. Activision’s demand for recompense wasn’t technically a lawsuit; it would actually be the former shareholders who would first sue Activision for allegedly making a false indemnification claim. Still, I trust that the gist of Dornbrook’s sentiment is clear and accurate enough. wasn’t helping. At that point I don’t think there were more than about 40 people at Infocom, and many of the top folks were being sued by Bruce and everyone knew it. While Marc Blank, JCR Licklider, and Al Vezza were no longer employees, they still had lots of connections and they, too, were being sued. All of us viewed the lawsuit as completely unfair.

I told Bruce that I was intimately involved with the finances of Infocom in Spring 1986 and I was sure that Joel and the rest of the team were honest. They not only believed all the financial numbers, they felt that Activision was getting a very good deal. How did he expect them to react to this lawsuit?

His response was that he didn’t care if the numbers were actually accurate and believed at that time. In retrospect, it was clear to him that Activision had overpaid and he was convinced that a jury would agree and reward him some of the money back. He felt it was his duty to the Activision shareholders to get as much back as he could. He expected the Infocom indemnifying shareholders to simply negotiate a settlement. When I told him that they would rather fight than give in to such blackmail, he indicated that I was being naive to think this.

Dornbrook was right; the shareholders did choose to fight. The costly legal battle that resulted would go on for years; Dornbrook claims that Activision’s demands for restitution eventually reached a well-nigh incomprehensible $16 million. The battle would continue even after a bankrupt Activision was acquired in a hostile takeover by a group of investors led by Bobby Kotick in 1991. [2]Ironically, an unexpectedly popular Infocom shovelware package called The Lost Treasures of Infocom is widely credited with turning around the financial fortunes of the new Kotick-led Activision, while the first big new hit of same was something called Return to Zork. Kotick would thus still be trying to extract money from the old Infocom shareholders for allegedly overvaluing their company even as the fruits of the Infocom acquisition were saving his own. The mess would finally be settled only well into the 1990s, when the shareholders agreed to pay a pittance to Activision — $10,000 or so in total — just to make an endless nightmare go away.

In the context of 1988, Activision’s claim made for one hell of a situation. Some of the most important people at Infocom, including their President Joel Berez, were now engaged in an open legal battle with the same people they were expected to work with and report to. Yes, it was one hell of a situation. For that matter, it was shaping up to be one hell of a year.

The heart of Infocom’s travails, the wellspring from which the indemnification claim as well as every other problem burst, was a steady decline in sales. Worrisome signs of the gaming public’s slacking interest in their text-only interactive fiction could be discerned as early as 1985, and by 1987 that reality was fairly pounding them in the face every day. Between January 1987 and January 1988, Infocom flooded the adventure-game market with nine new titles to average sales of only about 20,000 units per game, a fraction of what their games used to sell. Clearly releasing more games wasn’t helping their cause. All signs indicated that the flood of new releases only prompted their all too finite remaining base of fans to pick and choose more carefully among the few titles each tended to purchase each year. Thus in working harder Infocom most definitely wasn’t working smarter, but rather managing to get even less bang than before for their development buck.

But if more games didn’t help, what would? Drowning as they were, they cast about desperately, giving serious consideration to ideas at which the younger, prouder Infocom would have scoffed. Some seriously mooted suggestions were described even by those who did the suggesting as “schlock,” such as partnerships with Judith Krantz, Sidney Sheldon, or the rather vague category of “Hollywood stars.” (The sad reality, of course, was that Infocom’s own star had now burned so low that they wouldn’t have had much chance of tempting even the lowest-wattage such fodder into working with them.) The most shocking and patently desperate suggestion of all was for a “serious XXX porn game,” although they wouldn’t put their own name on it. After all, one must have some dignity.

In this atmosphere of magic-bullet hunting, it was natural to turn back to the glory days, to the names that had once made Infocom one of the glories of their industry. Thus the Zork name, left unused since Zork III in 1982, was resurrected at last for Brian Moriarty’s Beyond Zork, begun in late 1986 and released a year later.

Yet there was another of their old games that Infocom looked back upon with if anything even more wistfulness than the original Zork trilogy. The Hitchhiker’s Guide to the Galaxy was the very personification of Infocom’s glory days, selling well over 300,000 copies, attracting considerable mainstream-press coverage, and generally marking the high-water point of their commercial fortunes. The game itself hadn’t so much ended as stopped midstream, its final paragraphs explicitly promising a sequel. If only they could finally get that sequel made…

The problem with doing the Hitchhiker‘s sequel was it must entail trying to work yet again with the charmingly insufferable Douglas Adams, a black hole of procrastination who seemed to suck up the productivity of every Imp he came into contact with. Bureaucracy, first proposed by Adams as a sort of light palate cleanser between Hitchhiker’s and its sequel, had turned into the most tortured project in Infocom’s history, involving at one time or another most of the development staff and consuming fully two years in all (the average Infocom game required about six to nine months). Released at last in March of 1987 only thanks to a last-minute rescue mission mounted by Adams’s good friend and semi-regular ghostwriter Michael Bywater, the end result had left no one entirely happy.

Even as Bureaucracy was still lurching erratically toward completion, Stu Galley had taken a stab at outlining a possible plot for a Hitchhiker’s sequel, calling it Milliways: The Restaurant at the End of the Universe. Infocom hoped they could run Galley’s ideas by Adams to maybe, just maybe get his juices flowing and get him to want to get started properly. But little resulted other than a lot of internal discussion and a very sketchy beginning-of-a-demo that would be kicked around for a long time at Infocom and, later, around the modern Internet after it was leaked from an old backup by a blogger. Over on the other side of the Atlantic, Adams continued to say all the right things in the abstract and to deliver absolutely no usable concrete feedback.

With this evidence to hand that Douglas Adams continued to be Douglas Adams, enthusiastic about proposing projects but completely disinterested in actually working on them, no one wanted to even think about starting on the Bureaucracy merry-go-round all over again. Infocom was in a weird position: everyone wanted a Hitchhiker’s sequel in the abstract, but no one wanted to try to work with Adams on one. And so, just as had happened with Bureaucracy, the project got passed around to whomever didn’t manage to look busy enough before any given planning session. It became the most energy- and morale-draining hot potato ever.

In the immediate wake of Bureaucracy‘s release, Infocom hoped they might be able to shepherd the Hitchhiker’s sequel to completion by once again turning the tasks that would normally be shouldered by Adams over to Michael Bywater. This time, however, his work didn’t go as smoothly. Whether stymied by the differences between writing a game from scratch and merely (re)writing all of the text for a game, as he had largely done for Bureaucracy and would later do for Magnetic Scrolls’s Jinxter, or daunted by the prospect of playing with some of his old friend’s most beloved creations, he was slow to produce results, even when Infocom flew him to Cambridge and put him up in a nearby hotel so he could be closer to the action.

Despite little progress on a script having been made by year’s end, the project was foisted on Infocom’s Amy Briggs for implementation at the beginning of 1988. She felt herself to have been placed in an untenable position, caught between Infocom and a none-too-responsive British contingent consisting of Bywater and Adams — and, with Bywater currently dating Magnetic Scrolls’s head Anita Sinclair, an undefined role to quite possibly be played by that company as well. Unsure where her responsibilities on Restaurant began and ended and frustrated by management’s unwillingness to let her turn any of her own original ideas into a game, she announced that she would be leaving Infocom in June.

With Briggs bowing out, a new suggestion surfaced from Britain: just let Douglas and Michael and Anita do the whole thing over here, implementing it using Magnetic Scrolls’s in-house technology. Most at Infocom were left aghast by the idea. While they had been willing to publicly acknowledge Magnetic Scrolls as the worthiest of their direct competitors — conveniently leaving out the fact that they were, at least in North America, also largely their only remaining direct competitors — and while relations between the two companies were for the most part quite good, no one at Infocom truly regarded Magnetic Scrolls as their equals in craftsmanship. In this belief, it must be said, they were correct. Magnetic Scrolls’s engine did a few things better than Infocom’s, but it did a lot of other things worse, and their games in general remained well behind Infocom’s in terms of design and attention to detail. It had always been Magnetic Scrolls who were the disciples, who had filled their games with homages to Zork and Hitchhiker’s and gratefully accepted Infocom’s benevolent condescension. The idea of Magnetic Scrolls doing the next Hitchhiker’s — one of Infocom’s two biggest properties — was just too, too much, one more measure of how far they had fallen. It was hard not to take as a personal betrayal the fact that Adams was even proposing such a thing.

The Hitchhiker’s sequel finally died on the vine during the middle months of 1988, abandoned due to dwindling resources — Magnetic Scrolls’s business wasn’t exactly booming by that point either — and sheer exhaustion with the subject on both sides of the Atlantic. Just as a potential Restaurant at the End of the Universe was puffed up to almost mythic proportions as a business-saver in its own day, the sequel-that-never-was has loomed large in fan dialogues over the years since — especially after that aforementioned leak, whose source didn’t do a great job of contextualizing Stu Galley’s brief demo and instead proclaimed it to be “the unreleased sequel to Hitchhiker’s,” full stop. In truth, the idea that a Restaurant game could have measurably altered Infocom’s trajectory seems doubtful at best. Despite sporting Douglas Adams’s name so prominently, Bureaucracy had sold less than 30,000 copies, only a tad better than the typical Infocom game of its period. While the Hitchhiker’s name could be expected to add appreciably to that total, the hard fact remained that it just wasn’t 1984 anymore. A Restaurant at the End of the Universe that sold 100,000, even a miraculous 200,000 copies would have done little to cure the underlying diseases ailing Infocom. To survive, Infocom needed to improve the sales of all of their games dramatically.

Looked at soberly, it was obvious even at the time that a far more sustainable cure than any one-off hit game must be a new game engine that would finally give the market what it had seemingly been demanding for quite some time now: Infocom games with real graphics, real pictures. The big DEC machine on which Infocom continued to develop their games, so much the source of their strength during the early years, had long since become their albatross in this area. With Beyond Zork, their so-called “illuminated text adventure,” they had pushed its limited display capabilities as far as they could possibly go — and that still wasn’t anywhere near far enough.

Accordingly, on May 4, 1987, Infocom went through a significant restructuring. The old Micro Group, responsible for deploying the games onto the many microcomputers Infocom supported, was merged with the Systems Group, previously responsible for maintaining the DEC and its ZIL compiler, along with all of the other development tools the DEC hosted. The newly combined entity would write entirely new versions of ZIL and the Z-Machine from scratch, inspired by the architectures of the old systems but not necessarily beholden to them. The new ZIL compiler would for the first time itself run on microcomputers, on a set of shiny new top-of-the-line Apple Macintosh IIs that had just been delivered, while the new version 6 Z-Machine would at last support proper graphics, at the cost of running on just a small subset of the huge variety of machines Infocom had once supported: the Apple Macintosh, the Apple II, the Commodore Amiga, and MS-DOS became the only survivors from a group that had once numbered almost 25. Ah, well… the list of viable consumer-computing platforms had been whittled down almost as markedly as the list of producers of textual interactive fiction in recent years.

I’ll pick up the thread of the first (and last) graphical Z-Machine’s development in somewhat more detail in my next article. For now, though, I’ll just note that adapting Infocom’s core competencies to new technology and to the addition of graphics proved, as one might expect, a challenging undertaking. The gap between the release of the last text-only game in January of 1988 and the first illustrated game in October was a long, tense one, during which the old catalog titles continued to sell worse than ever without even the modest kick of excitement provided by new releases. Even after October, the first of the new illustrated games was for months available for the Macintosh only, not a big gaming machine.

It was during 1988 that Infocom first began to take on the stink of not just a troubled business but a dying one. For the first time, many who worked there began to judge the pain of these trying times to outweigh the legendary fun and camaraderie that always marked life inside the company. And many also seemed caught out by the natural cycles of life. Old timers still refer to this period as Infocom’s “baby boom.” It seemed just about every one of these heretofore happy-go-lucky singles was suddenly getting married and/or starting families. Those life changes made spending uncounted evenings and weekends working and playing with their Infocom family less appealing, and made the stability of a good job working for a bigger company with a more certain future that much more appealing. Even if the new games succeeded, the heyday of the old Infocom, once characterized by my fellow historian Graham Nelson as “a happy, one-time thing, like a summer romance,” seemed to be inexorably coming to an end.

In short, then, people started to leave. Some were the rank-and-file, the behind-the-scenes secretaries and accountants and middle managers whose names you don’t often hear in histories like this one, but who fill out softball teams, gossip around water coolers, and are as essential as anyone else to running a business. Others, however, were bigger names. Some were disturbingly big names.

The first of the Imps to go was Jeff O’Neill, very early in the new year. His departure was followed by Amy Briggs’s announcement that she would be leaving in June. And that news was in turn followed by the departure of one of the really big dogs: none other than Brian Moriarty, tempted away by an offer to design point-and-click graphical adventures for Lucasfilm Games.

As they jumped off the sinking ship, the departing tried their best to put a brave face on things for those they left behind. “I am still excited by the computer-entertainment industry,” wrote Amy Briggs in her farewell memo, “and I honestly think that Infocom has a good chance to be at the top of the heap, as long as you don’t give up long-term quality and innovation for short-term bucks.” Gayle Syska, a long-time product manager, wrote upon her departure that “I truly believe that Infocom has the potential to do very well this year and into the future. I’m probably leaving Infocom just before the big pay-off comes for all of our hard work. I think interactive fiction is still alive and is soon to be doing well again. Infocom interactive fiction will experience a resurgence just like videogames.” Such encouragements read as forced now as they must have back in 1988. If the future is so rosy, why are you leaving?

In the aftermath of Bruce Davis’s June 13 indemnification bombshell, the stream of departures threatened to turn into a flood. Two of the losses that immediately followed that event were perhaps the most irrevocable of all. One was that of Jon Palace, the quiet advocate for quality and professionalism who had made every single one of Infocom’s games better than it needed to be since his arrival more than four years before: convincing this Imp to try to make his prose just a little more evocative, convincing packaging to find a way to include that expensive but essential feelie. Palace’s steadying influence would be sorely missed in the Infocom games still to come. With his departure, the highly systemized Infocom process of making quality adventure games, something I’ve made much of on this blog for (I believe) very justifiable reasons, finally began to break down under the sheer pressure of external events. Each of their final few games has moments that leave one thinking, “Gee, if only Jon Palace had still been there this part might have been a little bit better…”

The other incalculable loss was that of President Joel Berez, who had led Infocom to their initial glory, dutifully stepped back to make way for Al Vezza and the misguided dream of Cornerstone, then returned to leading Infocom as a whole following the Activision acquisition. Through good times and bad, Berez had walked a fine diplomatic line, doing his best to negotiate for the resources his Imps needed without embarrassing or unduly agitating those above him in the hierarchy. Recently he had been working hard to put down rumors of a “rift” between Activision and Infocom that were for the first time starting to bubble into the trade press; as usual, Berez considered his words carefully and said all the diplomatically correct things. In the aftermath of the indemnification action, however, he felt he just couldn’t continue. After all, Berez was himself one of the former shareholders from whom Davis was demanding repayment. How could he launch a lawsuit against the guy to defend his reputation and continue at the same time to report to him, continue to interact with him on an almost daily basis and work with him to try to rebuild a reeling Infocom? He decided he couldn’t, and quit.

To replace Berez, Davis brought in his own man, newly poached from Electronic Arts: Joe Ybarra. Whatever else you could say about him, Ybarra wasn’t the soulless business lawyer that so many at Infocom would accuse Davis himself of being. As one of Electronic Arts’s first game producers, Ybarra had helped to invent on the fly the critical role that such folks play in game-making to this day. He loved games, and had a rich resume of classic titles to his credit — titles which he had not just managed but nurtured, advocated for, and contributed to creatively. Among them were such landmark designs as M.U.L.E., Seven Cities of GoldThe Bard’s Tale, Starflight, and most recently Wasteland. One thing Ybarra had yet to do in his career, however, was show any particular interest in or affinity for text adventures, making him on the surface at least an odd choice for this new role. The tightly knit group remaining at Infocom had never known life without Berez, and weren’t exactly open-minded about this new arrival from the hated corporate mothership. Ybarra was immediately pigeonholed as the company man sent by Davis to whip them into shape. It was an extremely uncomfortable situation for everyone.

But Infocom wasn’t the only part of Bruce Davis’s empire undergoing wrenching, vertigo-inducing change that year. Indeed, the hiring away of Ybarra from Electronic Arts was itself part and parcel of Davis’s increasingly aggressive approach to running Activision — a company which, just to add to the confusion, wasn’t actually called Activision anymore.

During the first eighteen months following the ouster of his predecessor Jim Levy, Davis had accomplished all he had promised Activision’s board back in January of 1987 and then some, returning an operation that had been losing money for years under Levy to solid profitability. He’d done so by re-focusing on safe, commercially proven game genres, avoiding the long shots and artistic flights of fancy that had characterized so many of Activision’s games under Levy. And, even more importantly, he’d done it by building a large stable of smaller “affiliated publishers” who paid for access to Activision’s extensive distribution network. Only Infocom, still losing hundreds of thousands almost every quarter, remained the stubborn outlier in Davis’s turnaround story. Now he felt emboldened to really put his stamp on Activision.

During that busy June of 1988, Davis announced to an incredulous world and an equally incredulous Infocom that Activision would henceforth be known as “Mediagenic.” The new name, he said, would be “more reflective of the total corporate personality”; the old “still causes potential investors to think of cartridge games.” The decision to abandon a storied name like Activision’s should never be taken lightly. Yet the decision to make this name change at this point in time is particularly inexplicable. Davis was choosing to actively dissociate his company with their heritage in cartridge games just as cartridge games were becoming red-hot again, thanks to the rise of Nintendo. And then the new name was just so patently terrible, sounding like something some marketer’s computer had spit out when asked to produce variations on the theme of “Activision.” Plenty would argue that it was indeed reflective of the new company’s emerging “total corporate personality” under Davis — more’s the pity. Jokes about the new name could be heard at every trade show and conference: “Mediagenic is a bio-engineering firm producing mutant couch potatoes”; “a mediagenic is a disease that infects television sets.” Within bare weeks, Davis was already backpedaling — one imagines one can almost hear him sobbing “What have I done?” between the lines of the press releases — saying that the cartridge-based titles that Mediagenic was now frantically trying to develop for the Nintendo would retain the old Activision name. Mediagenic would be the General Motors of videogames, dividing their product line into “brands” like Activision, Gamestar, Infocom, and a new productivity line with the even worse name of “TENpointO.” (“They must have gone through that many versions of a real name, then gave up,” went the joke.)

For Infocom, it marked one more step in a creeping transformation that had already been underway for quite some months. From a semi-independent development studio, they were being inexorably converted into a mere brand for any narrative-oriented games Mediagenic chose to publish, many of which might not involve the folks in Infocom’s Cambridge, Massachusetts, ostensible headquarters at all.

The first “Infocom” game that wasn’t quite an Infocom game had been something called Quarterstaff: The Tomb of Setmoth, a Macintosh CRPG originally self-published by a pair of programmers named Scott Schmitz and Ken Updike in 1987. After Activision (as they still were known at the time) picked up the rights to the game, they gave it to Infocom, their “Master Storytellers,” where it fit in relatively well with the new Macintosh-centric development direction. By all indications, the Infocom staffers found Quarterstaff genuinely intriguing, devoting quite some months to overhauling a somewhat rough-around-the-edges game filled with programmer text, programmer art, and an awkward programmer interface. Amy Briggs rewrote almost every word of the text in her own light-hearted style, and the testing department attacked the game with the same enthusiasm they showed toward any other. Released only for the Macintosh, the game’s sales were fairly minuscule, but Quarterstaff is certainly the outside creation of this period that feels most like the real Infocom put some real heart into it.

Far less well-liked — in fact, deeply, passionately loathed — were the so-called “Infocomics.” Back in 1986, Tom Snyder Productions, a name with a rich legacy in software for education and edutainment, had signed a contract with Jim Levy’s Activision to make a series of computerized comic books similar in conception to Accolade’s Comics, each selling for $12 or less. On the face of it, it wasn’t really a bad idea at all. While Accolade’s take on the idea proved charming enough to make my personal gaming Hall of Fame, however, things stubbornly refused to come together for the Tom Snyder versions: they were too slow, the graphics were too ugly, the player’s options for controlling the story too trivial, the whole experience too awkward. And, although development stretched on and on, they just never seemed to get much better. When Bruce Davis decided to dump responsibility for the creative side of the whole troubled project on Infocom, the Imps took it as a personal affront. Gritting their teeth all the while, Steve Meretzky and Amy Briggs cranked out the storyline and dialog for one Infocomic each, and another staffer named Elizabeth Langosy did two more.

It seems safe to say that nothing Bruce Davis imposed upon Infocom outside of the indemnification action enraged his subsidiary quite as much as Infocomics. Having always taken quality so seriously, to be associated with something so plainly substandard, so cheap in all definitions of the word, was anathema to Infocom. Upon the Infocomics’ release, their displeasure leaked out into the public sphere; Computer Gaming World came directly to Davis to demand he address “rumors” that “the Infocom division had become a dumping ground for unwanted Activision product.” “Nothing was shunted off on anybody,” Davis insisted. “Infocom is an A+ line, not a B line!” As far as the people inside Infocom were concerned, he wasn’t fooling anyone.

The final Infocom-game-in-name-only of this period, a licensed CRPG called BattleTech: The Crescent Hawk’s Inception, is a militaristic game about giant fighting robots whose aesthetics feel a million miles away from Infocom’s classic textual interactive fiction. But this time the real Infocom wasn’t asked to do much of anything with it other than plug it in their newsletter, and by the time of its release in November of 1988 everyone was feeling too demoralized to muster much further outrage anyway.

As their situation grew to feel more and more hopeless, open defiance at Infocom turned increasingly into passive aggression and gallows humor. One anonymous employee created a theme song for the age, sung to the tune of Billy Joel’s “Allentown.”

Well, we’re working here at Infocom,
And they’re shutting the DEC 20s down,
Out in Menlo Park they write a report,
Fill out a form, see you in court.
Well, our founders didn’t see it at all,
Had an office down at Faneuil Hall,
Thought they’d get rich selling Cornerstone,
Ed Reuteman, Tommy Smaldone.
And we’re living here at Infocom,
But our recent games were all a bomb,
And it’s getting very hard to pay.

And we’re waiting here at Infocom,
For the public offering we never found,
For the promises Al Vezza made,
If we worked hard, if we behaved.
So the Golden Floppies hang on the wall,
But they never really helped us at all.
No, they never taught us what was neat,
Graphics and sound, sizzling heat.
And we’re waiting here at Infocom,
For the latest Apple download from Tom,
And they’re supposed to ship today.

Every tester had a pretty good shot,
To become an Imp and earn a lot,
But that was all before those Mountain View crooks,
Started writing off good will on our books.
Well, I’m living here at Infocom,
Even the rotisserie standings are glum,
So I won’t be logging in today,
And it’s getting very hard to pay.
And we’re living here at Infocom.

But perhaps the bitterest single expression of the anger and pain being felt inside Infocom was the “Bruce Youth Informant’s Report” that was briefly circulated. A response to the constant corporate-speak hectorings to just be positive and productive that were always coming down from Mediagenic in California and now from Joe Ybarra right inside Infocom’s own walls, the memo went full Godwin on their not-so-respected supreme leader.

Of course, we can’t depend on the honor system alone to pry some from their negative niches. So during this week, accompanying our “No Negs” week, we will also have a little self-help program for those of us who can’t stop the black humor. The program, known as “Bruce Youth,” is modeled after the highly successful Hitler Youth program in Germany several years ago. Although we won’t have executions or imprisonments for offenders, you will be able to turn in fellow employees who utter negative comments. Just fill out the form below.

Bruce Youth

At year’s end, Fred, Infocom’s faithful old DECsystem 20, was shut down for the last time and decommissioned. Relieved of its duties of hosting the ZIL compiler and serving as the hub of Infocom’s game-development efforts already months before, the old machine had soldiered on as host to Infocom’s internal email system and other such workaday applications. Now, however, it was to be replaced entirely by a shiny new Sun server. A piece of exotic high technology when it had arrived at Infocom six years before, described in reverent tones in countless fawning magazine articles during the glory years that followed, the DEC was now just an obsolete dinosaur of an old computer, destined for the scrapheap. As they watched the workers haul its bits and pieces outside and throw them roughly into the back of a truck, it must have been hard for Dave Lebling and Steve Meretzky, the last remnants of the once-thriving team of Imps who had created so many great games on the DEC, not to draw comparisons to their own work in interactive fiction. Once heralded in the New York Times and the Boston Globe as the dawning of a major new literary form, now nobody much seemed to care about Infocom or their games at all. It seemed that they too were obsolete, destined for the scrapheap of history.

It was, then, in this ever more despairing and poisonous atmosphere that Infocom’s last few adventure games were developed and released. To imagine that the circumstances of their creation could somehow not affect them would be very naive. And indeed, all are badly flawed works in their own ways, falling far short of the standards of earlier years. For that reason, I don’t expect my articles about these final games to be among the most pleasant I’ve ever written; this article certainly hasn’t been. But I’ve come this far, and I owe it to you and to this bigger history we’re in the midst of to complete Infocom’s story in the same detail with which I began it. So, next time we’ll turn our attention to the first of those final works, and see what we can see there.

(Sources: As usual with my Infocom articles, much of this one is drawn from the full Get Lamp interview archives which Jason Scott so kindly shared with me. Much of it is also drawn from Jason’s “Infocom Cabinet” of vintage documents. Magazine sources include Computer Gaming World of April 1988, July 1988, November 1988, and November 1991; Questbusters of September 1988 and February 1989; InfoWorld of November 28 1988; Amazing Computing of August 1988 and October 1988. Also Down From the Top of Its Game, a business study of Infocom. And, last but certainly not least, my thanks go to Mike Dornbrook and my fellow historian Alex Smith for their correspondence.)

Footnotes

Footnotes
1 Note that “lawsuit” probably isn’t quite the correct terminology. Activision’s demand for recompense wasn’t technically a lawsuit; it would actually be the former shareholders who would first sue Activision for allegedly making a false indemnification claim. Still, I trust that the gist of Dornbrook’s sentiment is clear and accurate enough.
2 Ironically, an unexpectedly popular Infocom shovelware package called The Lost Treasures of Infocom is widely credited with turning around the financial fortunes of the new Kotick-led Activision, while the first big new hit of same was something called Return to Zork. Kotick would thus still be trying to extract money from the old Infocom shareholders for allegedly overvaluing their company even as the fruits of the Infocom acquisition were saving his own.
 
 

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Sherlock: The Riddle of the Crown Jewels

Sherlock

Bob Bates, the last person in history to author an all-text Infocom adventure game, came to that achievement by as circuitous a path as anyone in a 1980s computer-game industry that was positively brimming with unlikely game designers.

Born in suburban Maryland in 1953, the fourth of the eventual eight children of James and Frances Bates, Bob entered Georgetown University on a partial scholarship in 1971 to pursue a dual major in Philosophy and Psychology. He was interested in people in the abstract, and this seemed the perfect combination of majors to pursue that interest. He imagined himself becoming a teacher. But as it turned out, the combination served equally well to prepare the unwitting Bob for a future in game design. At Georgetown, a Philosophy degree was a Bachelor of Arts, Psychology a Bachelor of Science, meaning he found himself taking a very unusual (and demanding) mixture of  liberal-arts and hard-science courses. What better preparation can there be for the art and science of game design?

Unlike the majority of Georgetown students, Bob didn’t have a great deal of familial wealth at his disposal; it was only thanks to the scholarship that he could attend at all. Thus he was forced to take odd jobs throughout his time there just to meet the many demands of daily life that the scholarship didn’t cover. Early on in his time at university, he got a job in Georgetown’s Sports Information Department that carried with it a wonderful perk: he could attend sporting events for free. When that job ended after about a year, Bob, a big sports fan, was left trying to scheme another way to get into the events. The solution he hit upon was working as a reporter for the sports department of the university newspaper. Access restored and problem solved.

The idea of becoming a writer had never resonated with Bob prior to coming to the newspaper, but he quickly found that he not only enjoyed it but was, at least by the accounts of the newspaper’s editors and readers, quite good at it. “That’s the point at which my aspiration switched,” says Bob, “from being a teacher to being a writer.” Soon he became sports editor, then the managing editor of the newspaper as a whole as well as the pseudonymous author of a humor column. His senior year found him editor-in-chief of the university’s yearbook.

Upon graduating from Georgetown in 1975, he still needed to earn money. On a job board — a literal job board in those days — he saw a posting for a tour guide for the Washington, D.C., area. The job entailed managing every aspect of group tours that were made up  of folks from various clubs and organizations, from schoolchildren to senior citizens. Bob would be responsible for their entire experience: meeting them at the airport, making sure all went well at the hotel, shepherding them from sight to sight, answering all of their questions and dealing with all of their individual problems. Just as his experience at the newspaper had taught him to love the act of writing, Bob found that working as a tour guide uncovered another heretofore unknown pleasure and talent that would mark his future career: “explaining places and history to people, explaining what happened and where it happened.” “These places were interesting to me, and therefore I tried to make them interesting for other people,” he told me — an explanation that applies equally to his later career as an adventure-game designer, crafting games that more often than not took place in existing settings drawn from the pages of history or fiction.

For Bob the aspiring writer, the working schedule of a tour guide seemed ideal. While he would have to remain constantly on the clock and on-hand for his clients during each tour of anywhere from three to seven days, he could then often take up to two weeks off before the next. The freedom of having so many days off could give him, or so he thought, the thing that every writer most craves: the freedom to write, undisturbed by other responsibilities.

Still, the call of the real world can be as hard for a writer as it can for anyone else to resist. Bob found himself getting more and more involved in the day-to-day business of the company; soon he was working in the office instead of in the field, striking up his own network of contacts with clients. At last, feeling overworked and under-compensated for his efforts, he founded a tour company of his own, one that he built in a very short period of time into the largest of its type in Washington, D.C.

By 1983, now married and with his thirtieth birthday fast approaching, Bob felt himself to be at something of a crossroads in life. Plenty of others — probably the vast majority — would have accepted the thriving tour company and the more than comfortable lifestyle that came with it, would have put away those old dreams of writing alongside other childish things. Bob, however, couldn’t shake the feeling that this wasn’t all he wanted from life. He sold the company to one of its employees when he was still a few weeks shy of his thirtieth birthday in order to write The Great American Novel — or, at any rate, an American novel.

The novel was to have been a work of contemporary fiction called One Nation Under God, an examination of the fraught topic, then and now, of prayer in American public schools, along with the more general mixing of politics and religion in American society — of which mixing Bob, then and now, is “extremely not in favor.” The story would involve a group of schoolchildren who came to Washington, D.C., on a tour — “that would be the write what you know part of the exercise,” notes Bob wryly — and got caught up in the issue.

But nearly two years into the writing, the novel still wasn’t even half done, and he still didn’t even have a contract to get it published. He reluctantly began to consider that, while he was certainly a writer, he might not be a novelist. “I need to find a different way to make money from this writing business,” he thought to himself. And then one day he booted up Zork, and the wheels started turning.

The edition of Zork in question ran on an old Radio Shack TRS-80 which Bob’s dad had given him to use as a replacement for the typewriter on which he’d been writing thus far. Bob had not heretofore had any experience with or interest in computers — he gave up his beloved old Selectric typewriter only very reluctantly — but he found Zork surprisingly intriguing. The more he played of it, the more he thought that this medium might give him an alternative way of becoming a writer, one with a much lower barrier to entry than trying to convince a New York literary agent to take a chance on a first-time novelist.

A lifelong fan and practitioner of barbershop harmony, Bob was singing at the time with a well-known group called the Alexandria Harmonizers. Another member, with whom Bob had been friends for some time, was a successful businessman named Dave Wilt, owner of a consulting firm. An odd remark that Dave had once made to him kept coming back to Bob now: “If you’re ever interested in starting a business, we should talk.” When Bob screwed up his courage and proposed to Dave that they start a company together to compete with Infocom, the latter’s response was both positive and immediate: “Yes! Let’s do that!”

While he had little personal interest in the field of computer gaming, Dave Wilt did have a better technical understanding of computers than Bob. Most importantly, he had access to systems and programmers, both through his own consulting firm and in the person of his brother Frederick, a professional programmer. A three-man team came together in some excess office space belonging to the Wilts: Dave Wilt as manager and all-around business guy, Frederick Wilt as programmer and all-around technical guy, and Bob as writer and designer.

They decided to call their little company Challenge, Inc. Ironically in light of Bob’s later reputation as a designer of painstakingly fair, relatively straightforward adventure games, the name was carefully chosen. “If you think an Infocom game is hard,” went their motto, “wait until you try a Challenge game!” A connoisseur of such hardcore puzzles as the cryptic crosswords popular in Britain, Bob wanted to make their text-adventure equivalent. In commercial terms, “it was exactly the wrong idea at the wrong time,” admits Bob. It was also an idea that could and very likely would have gone horribly, disastrously wrong in terms of game design. If there’s a better recipe for an unplayable, insoluble game than a first-time designer setting out to make a self-consciously difficult adventure, I certainly don’t know what it is. Thankfully, Infocom would start walking Bob back from his Challenging manifesto almost from the instant he began working with them.

The deal that brought Challenge, Infocom’s would-be competitor, into their arms came down to a combination of audacity and simple dumb luck. It was the Wilts who first suggested to Bob that, rather than trying to write their own adventuring engine from scratch, they should simply buy or license a good one from someone else. When Dave Wilt asked Bob who might have such a thing to offer, Bob replied that only one company could offer Challenge an engine good enough to compete with Infocom’s games: Infocom themselves. “Well, then, just call them up and tell them you want to license their engine,” said Dave. Bob thought it was a crazy idea. Why would Infocom license their engine to a direct competitor? “Just call them!” insisted Dave. So, Bob called them up.

He soon was on the phone with Joel Berez, recently re-installed as head of Infocom following Al Vezza’s unlamented departure. Berez’s first question had doubtless proved his last in many earlier such conversations: did Bob have access to a DEC minicomputer to run the development system? Thanks to the Wilts’ connections, however, Bob knew that they could arrange to rent time on exactly such a system. That hurdle cleared, Berez’s first offer was to license the engine in perpetuity for a one-time fee of $1 million, an obvious attempt, depending on how the cards fell, to either drive off an unserious negotiator or to raise some quick cash for a desperately cash-strapped Infocom. With nowhere near that kind of capital to hand, Bob countered with a proposal to license the engine on a pay-as-you-go basis for $100,000 per game. Berez said the proposal was “interesting,” said he’d be back in touch soon.

Shortly thereafter, Berez called to drop a bombshell: Infocom had just been bought by Activision, so any potential deal was no longer entirely in his hands. Jim Levy, president of Activision, would be passing through Dulles Airport next Friday. Could Bob meet with him personally there? “I can do that,” said Bob.

Levy came into the meeting in full-on tough-negotiator mode. “Why should we license our engine to you?” he asked. “You’ve never written a game. What makes you think you can do this?” But Bob had also come prepared. He pulled out a list of all of the games that Infocom had published. With no access to any inside information whatsoever, he had marked on the list the games he thought had sold the most and those he thought had sold the least, along with the reasons he believed that to be the case for each. Then he outlined a plan for Challenge’s games that he believed could place them among the bestsellers.

Bob’s plan set a strong precedent for his long career to come in game development, in which he would spend a lot of his time adapting existing literary properties to interactive mediums. Under the banner of Challenge, Inc., he wanted to make text-adventure adaptations of literary properties possessed of two critical criteria: a) that they feature iconic characters well-known to just about every person in the United States if not the world; and b) that they be out of copyright, thus eliminating the need to pay for licenses that Challenge was in no position to afford. He already had the subjects of his first three games picked out: Sherlock Holmes, King Arthur, and Robin Hood, in that order — all characters that Bob himself had grown up with and continued to find fascinating. All were, as Bob puts it, “interesting people in interesting places doing interesting things.” How could a budding game designer go wrong?

Levy was noncommittal throughout the meeting, but on Monday Bob got another call from Joel Berez: “Let’s forget this licensing deal. Why don’t you write games for Infocom?” Both Activision and Infocom loved Bob’s plan for making adventurous literary adaptations, even coming up with a brand name for a whole new subset of Infocom interactive fiction: “Immortal Legends.” The idea would only grow more appealing to the powers that were following Jim Levy’s ouster as head of Activision in January of 1987; his successor, Bruce Davis, brought with him a positive mania for licenses and adaptations.

We should take a moment here to make sure we fully appreciate the series of fortuitous circumstances that brought Bob Bates to write games for Infocom. Given their undisputed position of leadership in the realm of text adventures, Bob’s inquiry could hardly have been the first of its nature that Infocom had received. Yet Infocom had for years absolutely rejected the idea of working with outside developers. What made them suddenly more receptive was the desperate financial position they found themselves in following the Cornerstone debacle, a position that made it foolhardy to reject any possible life preserver, even one cast out by a rank unknown quantity like Bob Bates. Then there was the happenstance that gave Bob and the Wilts access to a DECsystem-20, a now aging piece of kit that had been cancelled by DEC a couple of years before and was becoming more and more uncommon. And finally there came the Activision purchase, and with it immediate pressure on Infocom from their new parent to produce many more games than they had ever produced before. All of these factors added up to a yes for Challenge after so many others had received only a resounding no.

In telling the many remarkable stories that I do on this blog, I’m often given cause to think about the humbling role that sheer luck, alongside talent and motivation and all the other things we more commonly celebrate, really does play in life. In light of his unique story, I couldn’t help but ask Bob about the same subject. I found his response enlightening.

In the course of my subsequent career, I ended up rubbing shoulders with lots of very, very well-known authors. Sitting with them informally at dinners and various events and listening to their stories, every single one of them would talk about “that stroke of luck” or “those strokes of luck” that plucked them from the pool of equally talented — or better talented — writers. Their manuscript landed on an editor’s desk at a certain day at a certain time. Or they bumped into somebody, or there was a chance encounter, etc. Every successful writer that I know will tell you that luck played a huge part in their success.

And I am no different. I have been extremely fortunate… but you know, that word “fortunate” doesn’t convey the same sense that “luck” does. I’ve been LUCKY.

With Infocom’s ZIL development system duly installed on the time-shared DEC to which Challenge had access — this marks the only instance of the ZIL system ever making it out of Massachusetts — Bob needed programmers to help him write his games, for Frederick Wilt just didn’t have enough time to do the job himself. Through the once timeless expedient of looking in the Yellow Pages, he found a little contract-programming company called Paragon Systems. They sent over a senior and a junior programmer, named respectively Mark Poesch and Duane Beck. Both would wind up programming in ZIL for Challenge effectively full-time.

Most of the expanded Challenge traveled up to Cambridge for an introduction to ZIL and the general Infocom way of game development. There they fell into the able hands of Stu Galley, the soft-spoken Imp so respected and so quietly relied upon by all of his colleagues. Stu, as Bob puts it, “took us under his wing,” a bemused Bob watching over his shoulder while he patiently walked the more technical types from Challenge through the ins and outs of ZIL.

Infocom continued to give Bob and his colleagues much support throughout the development of the game that would become known as Sherlock: The Riddle of the Crown Jewels. It was for instance Infocom themselves who suggested that Sherlock become the second Infocom text adventure (after The Lurking Horror) to include sound effects, and who then arranged to have Russell Lieblich at Activision record and digitize them. Present only on the Amiga and Macintosh versions of the game, the sounds, ranging from Sherlock’s violin playing to the clip-clop of a hansom cab, are admittedly little more than inessential novelties even in comparison to those of The Lurking Horror.

More essential was the support Infocom gave Bob and company in the more traditional aspects of the art and science of crafting quality adventure games. As I’ve occasionally noted before, the triumph of Infocom was not so much the triumph of individual design genius, although there were certainly flashes of that from time to time, as it was a systemic triumph. Well before the arrival of Challenge, Infocom had developed a sort of text-adventure assembly line that came complete with quality control that was the envy of the industry. Important as it was to all the games, Infocom’s dedication to the process was especially invaluable to first-time Imps like Bob. The disembodied genius of the process guided them gently away from the typical amateur mistakes found in the games of virtually all of Infocom’s peers — such as Bob’s early fixation on making a game that was gleefully, cruelly hard — and gave them the feedback they needed at every step to craft solid adventures. Sherlock was certainly an unusual game in some respects for Infocom, being the first to be written by outsiders, but in the most important ways it was treated just the same as all the others — not least the many rounds of testing and player feedback it went through. Even today, when quality control is taken much more seriously by game makers in general than it was in Infocom’s day, Infocom’s committed, passionate network of inside and outside testers stands out. Bob:

There’s something that distinguished Infocom from most other game companies that I’ve worked with — and I’ve since worked with a lot. The idea of the role of the tester in today’s game-development world is that a tester is somebody who finds bugs. Testing is in fact often outsourced. What people are looking for are situations where the game doesn’t work.

But testing at Infocom was a far more collaborative process between tester and designer, in terms of things that should be in the game and perhaps weren’t: “I tried to do this and it should have worked”; “This way of phrasing an input should work, but it didn’t.” GET THE ROCK should work just as well as PICK UP THE ROCK or TAKE THE ROCK or ACQUIRE THE ROCK or whatever. That applied not just to syntax, but to things like “It seems like this should be possible” or “You know, if you’ve got the player in this situation, they may well try to do X or Y.” We would look at transcripts at Infocom from testers. And we’d solicit qualitative comments as well as mechanical comments. If the machine crashed somewhere or kicked out an error message, of course I’m interested in that, but the Infocom testers would also offer qualitative input about the design of the game. That was special, and is not often the case today. I think that’s something that contributed greatly to the quality of Infocom’s games.

Bob remembers the relationship with everyone at Infocom, which he visited frequently throughout the development of Sherlock and the Challenge game that would follow it, as “really good — we liked each other, we liked talking with each other, I enjoyed visiting their offices and wanted to feel like a part of their culture. They accepted me as one of their own.” The lessons in professionalism and craft that Bob learned from Infocom would follow him through the rest of an impressive and varied career in making games. Bob:

They had the same persnicketiness to get things right that I had. For example, in Sherlock there was a puzzle that involved the tides in the Thames; the Thames goes up quite a bit, like six or seven feet in its tidal variation. In the Times newspaper included with the game, for which they got permission from the London Times to include excerpts from that day, we put in tide tables, and I remember huge arguments over whether they should be the actual tide tables from that day or whether we could bend them to suit the player — to have it work out so the player could solve this puzzle at a time that was convenient for the player, as opposed to when it was convenient for nature. Right now I don’t recall the resolution to that. I don’t remember who won.

My own amateurish investigations would seem to indicate that the tide tables were altered by several hours, although I’m far from completely confident in my findings. But the really important thing, of course, is that such a “persnickety” debate happened at all — a measure of all parties’ willingness to think deeply about the game they were making.

Like many of Bob Bates’s games, Sherlock isn’t one that lends itself overmuch to high-flown analysis, and this can in turn lead some critics to underestimate it. As in a surprising number of ludic Sherlock Holmes adaptations, you the player are cast in the role of the faithful Dr. Watson rather than the great detective himself — perhaps a wise choice given that Sherlock is so often little more than a walking, talking deus ex machina in the original stories, his intellectual leaps more leaps of pure fancy on Arthur Conan Doyle’s part than identifiable leaps of deduction. Sherlock effectively reverses the roles of Watson and Sherlock, rendering the latter little more than a sidekick and occasional source of clues and nudges in the game that bears his name.

It seems that Professor Moriarty has struck again, stealing nothing less than the Crown Jewels of England this time. He’s hidden them somewhere in London, leaving his old nemesis Sherlock a series of clues as to their location in the form of verse. To complete this highly unlikely edifice of artificial plotting, Sherlock decides to turn the investigation over to you, Watson, because Moriarty “will have tried to anticipate the sequence of my actions, and I’m sure he has laid his trap accordingly. But if you were to guide the course of our investigations, he will certainly be thrown off the scent. Therefore, let us take surprise onto our side and rely on your instincts as the man of action I know you to be — despite your frequent modest assertions to the contrary.” The real purpose of it all, of course, is to send you off on a merry scavenger hunt through Victorian London. This is not a game that rewards thinking too much about its plot.

The more compelling aspect of Sherlock is its attention to the details of its setting. It marks the third and final Infocom game, after Trinity and The Lurking Horror, to base its geography on a real place. Bob worked hard to evoke what he calls “the wonderful Victorian era, with the gas lamps and the horse-drawn carriages and the fog,” and succeeded admirably. The newspaper included with the game is a particularly nice touch, both in its own right as one of the more impressive feelies to appear in a late-period Infocom game and as a nice little throwback/homage to the earlier tabletop classic Sherlock Holmes Consulting Detective.

At the same time that it evokes the Victorian era, however, Sherlock gives a view of London that will be immediately recognizable to any tourist who has ever, as another Infocom game once put it, enjoyed a “$599 London Getaway Package” and “soaked up as much of that authentic English ambiance as you can.” There’s a certain “What I did on my London vacation” quality to Sherlock that’s actually a strength rather than a weakness. Appropriately for a former tour guide who was himself a semi-regular London tourist, Bob made sure to fill his version of Victorian London with the big sights his audience would recognize: Big Ben, Madame Tussaud’s, Tower Bridge, Buckingham Palace, Trafalgar Square, all right where they ought to be on the map. (The game includes a taxi service to shuttle you around among the sights.) Bob lavished particular love on Westminster Abbey, taking pains to duplicate its layout as closely as space constraints allowed from a huge, glossy book he’d purchased in the Abbey’s gift shop on one of his own visits to London.

This map of the real Westminster Abbey matches up very well with...

This map of the real Westminster Abbey matches up very well with…

...the one found in Sherlock.

…the one found in Sherlock.

The time limit in Sherlock — you have just 48 hours to recover the Jewels — may raise some eyebrows, but it’s quite generous as such things go, allowing you more than enough time to poke into everything and savor all of the sights. You’re much more likely to find yourself waiting around for certain things that happen at certain times than trying to optimize every move. If there is a design flaw in the game, then it must be, as Bob himself admits, the very beginning: you need to solve one of the most difficult puzzles in the game right off to get properly started. Because it isn’t initially clear where or what this puzzle is, you’re likely to spend quite some time wandering around at loose ends, unsure what the game expects from you. As soon as you cross that initial hurdle, however, Sherlock settles down into a nicely woven ribbon of clues, not too trivial but also not too horribly taxing, leading to an exciting climax that’s actually worthy of the word.

Sherlock was released in January of 1988, becoming the last of an unprecedented spurt of nine Infocom games in twelve months and, as I mentioned in introducing this article, the last all-text Infocom adventure game ever. It also marked Infocom’s last release for the Commodore 64, the third and last of the “LZIP” line of slightly larger-than-usual games (like its predecessors, Sherlock uses some of the extra space for an in-game hint system), and the end of the line for the original Z-Machine that had been conceived by Marc Blank and Joel Berez back in 1979; Infocom’s new version 6 graphical Z-Machine would retain the name and much of the design philosophy, but would for the first time be the result of a complete ground-up rewrite. Finally, Sherlock was the 31st and final Infocom adventure game to be developed on a DEC, even if the particular DEC in question this time didn’t happen to be Infocom’s own legendary “fleet of red refrigerators.”

Whatever the virtues of the built-in name recognition that came with releasing a Sherlock Holmes adventure, this Sherlock Holmes adventure didn’t do notably well, as will come as no surprise to anyone who’s been following my ongoing series of Infocom articles and with it the sales travails of this late period in their history. Released at a time of chaotic transition within Infocom, just after the company had made the decision to abandon the text-only games that had heretofore been their sole claim to fame, Sherlock became yet one more member of Infocom’s 20,000 Club, managing to sell a little over 21,000 copies in all. Bob and his colleagues at Challenge were not happy. They had spent far more time and money creating the game than anticipated, what with all the heavy lifting of getting ZIL up and running in their new environment and learning to use it properly, and the financial return was hardly commensurate. In the end, though, they decided to stay the course, to make the King Arthur game they had always planned to do next using the new development system that Infocom was creating, which would at long last add the ability to include pictures in the games. Surely that would boost sales. Wouldn’t it?

The melancholia that comes attached to Sherlock, the epoch-ending final all-text adventure game from Infocom, is, as is usual for epoch-ending events, easier to feel in retrospect than it was at the time. Bob, being somewhat removed from the Infocom core, didn’t even realize at the time that there were no more all-text games in the offing. Not that it would have mattered if he had; he preferred to think about the new engine with which Infocom was tempting him. With everyone so inclined to look forward rather than behind, the passing away of the commercial text-only adventure game into history was barely remarked.

Looked at today, however, Sherlock certainly wasn’t a bad note to go out on. Being built on the sturdy foundation of everything Infocom had learned about making text adventures to date, it’s not notably, obviously innovative, but, impressively given that it is a first-timer’s game, it evinces heaps of simple good craftsmanship. We may celebrate the occasional titles like A Mind Forever Voyaging and Trinity that aspire to the mantle of Literature, but the vast majority of Infocom’s works are, just like this one, sturdily constructed games first and foremost. Explore an interesting place, solve some satisfying puzzles — the core appeals of a good text adventure are eternal. And, hey, this one has the added bonus that it might just make you want to visit the real London. If you do, you’ll already have a notion where things are, thanks to Bob Bates, lifelong tour guide to worlds real and virtual.

(Sources: Most of the detail in this article is drawn from an interview with Bob Bates, who was kind enough to submit to more than two hours of my nit-picky questions.)

 
 

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